feat(ui): improve collapsed sidebar and status action icons

- embed detection previews within work assignments
- allow discarding only unassigned detections
- improve ticket detail labels, counts, and layout

.env.example

@@ -1,2 +1,2 @@
-# Backend API base URL (no trailing slash)
+# Server-only backend origin. Do not expose this as a NEXT_PUBLIC variable.
-NEXT_PUBLIC_API_URL=http://localhost:8000/api/v1
+BACKEND_ORIGIN=http://localhost:8000

.gitignore

@@ -44,6 +44,7 @@ Thumbs.db
 
 # TypeScript
 *.tsbuildinfo
+next-env.d.ts
 
 # Test / coverage
 coverage/

components.json

@@ -1,16 +1,17 @@
 {
   "$schema": "https://ui.shadcn.com/schema.json",
-  "style": "new-york",
+  "style": "radix-vega",
   "rsc": true,
   "tsx": true,
   "tailwind": {
     "config": "",
     "css": "src/app/globals.css",
-    "baseColor": "slate",
+    "baseColor": "neutral",
     "cssVariables": true,
     "prefix": ""
   },
   "iconLibrary": "lucide",
+  "rtl": false,
   "aliases": {
     "components": "@/components",
     "utils": "@/lib/utils",
@@ -18,5 +19,7 @@
     "lib": "@/lib",
     "hooks": "@/hooks"
   },
+  "menuColor": "default",
+  "menuAccent": "subtle",
   "registries": {}
 }

next-env.d.ts

@@ -1,6 +0,0 @@
-/// <reference types="next" />
-/// <reference types="next/image-types/global" />
-import "./.next/types/routes.d.ts";
-
-// NOTE: This file should not be edited
-// see https://nextjs.org/docs/app/api-reference/config/typescript for more information.

next.config.ts

@@ -1,7 +1,21 @@
 import type { NextConfig } from 'next';
 
+const backendOrigin = process.env.BACKEND_ORIGIN?.replace(/\/+$/, '');
+
+if (!backendOrigin) {
+  throw new Error('BACKEND_ORIGIN is required');
+}
+
 const nextConfig: NextConfig = {
   reactStrictMode: false,
+  async rewrites() {
+    return [
+      {
+        source: '/:namespace(api|biz)/:path*',
+        destination: `${backendOrigin}/:namespace/:path*`,
+      },
+    ];
+  },
 };
 
 export default nextConfig;

package.json

@@ -27,22 +27,29 @@
     "@tanstack/react-query-devtools": "^5.101.0",
     "@tanstack/react-table": "^8.21.3",
     "@tanstack/react-virtual": "^3.14.3",
+    "@vidstack/react": "^1.15.6",
     "axios": "^1.13.6",
     "class-variance-authority": "^0.7.1",
     "clsx": "^2.1.1",
+    "date-fns": "^4.4.0",
     "leaflet": "^1.9.4",
+    "libphonenumber-js": "^1.13.7",
+    "lightgallery": "^2.9.0",
     "lucide-react": "^0.548.0",
     "motion": "^12.38.0",
     "next": "16.0.10",
     "next-themes": "^0.4.6",
     "radix-ui": "^1.6.0",
     "react": "19.2.0",
+    "react-day-picker": "^10.0.1",
     "react-dom": "19.2.0",
     "react-hook-form": "^7.79.0",
     "react-leaflet": "^5.0.0",
-    "recharts": "2.15.4",
+    "recharts": "^3.8.0",
+    "shadcn": "^4.13.0",
     "sonner": "^1.7.4",
     "tailwind-merge": "^3.3.1",
+    "vaul": "^1.1.2",
     "zod": "^4.4.3",
     "zustand": "^5.0.14"
   },

public/color_logo.svg

@@ -0,0 +1,5 @@
+<svg width="81" height="58" viewBox="0 0 81 58" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path d="M13.5332 0.0605059C16.6649 -0.107743 21.7192 0.126367 25.0234 0.14449L47.7461 0.166951L63.0156 0.155232C65.667 0.142338 69.1473 -0.0926585 71.7178 0.265584C76.9286 0.992005 80.2385 5.82745 80.2812 10.7988C80.3549 19.3927 80.2813 27.8445 80.25 36.373L80.2373 44.5009C80.2302 48.9661 80.5911 51.3666 77.3691 54.8593L77.2021 55.0253C73.9898 58.1924 70.8296 57.9125 66.626 57.8818C64.5719 49.5069 63.0354 41.4784 59.3477 33.5527C50.3209 14.1517 32.0588 6.98865 13.3232 0.0722246L13.5332 0.0605059ZM75.8604 43.2509C75.4023 40.7143 73.0029 39.0071 70.4561 39.4062C68.7552 39.6725 67.332 40.8392 66.7373 42.455C66.1426 44.0706 66.4703 45.882 67.5928 47.1875C68.7149 48.493 70.456 49.0884 72.1426 48.7431C74.6678 48.2261 76.3182 45.7875 75.8604 43.2509Z" fill="#372AAC"/>
+<path d="M8.58399 0.18042C10.3814 0.200991 14.9254 2.92742 16.5327 3.93417C21.7136 7.17947 27.0918 12.0437 28.3657 18.2976C30.6755 29.635 21.9976 44.5748 16.1342 53.8026C15.2109 55.1952 14.2582 56.5683 13.277 57.9207C10.5244 58.0604 8.0513 58.1593 5.53119 56.9057C3.13051 55.7166 1.30982 53.611 0.479608 51.0642C-0.20722 48.9684 0.0439338 40.9101 0.0485393 38.1189L0.0519124 24.9623L0.0267357 15.8015C-0.0432674 7.81256 -0.395124 2.77881 8.58399 0.18042Z" fill="#372AAC"/>
+<path d="M10.1708 0.152124C10.3676 0.150896 10.8088 0.156425 10.9774 0.206778C20.8807 3.15764 31.9872 8.71672 38.1975 17.0526C46.9371 28.783 44.7612 44.5228 42.7919 57.8759L40.5297 57.8706L35.0913 57.8884C38.1419 48.1759 41.6233 31.2005 37.655 21.569C32.838 9.87821 20.818 4.7284 10.1708 0.152124Z" fill="#372AAC"/>
+</svg>

public/flags/flags.css

@@ -0,0 +1,740 @@
+span.flag {
+    width: 44px;
+    height: 30px;
+    display: inline-block;
+}
+img.flag {
+    width: 30px;
+}
+.flag {
+    background: url(./flags_responsive.png) no-repeat;
+    background-size: 100%;
+    vertical-align: middle;
+}
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+}
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+}
+.flag-zr {
+    background-position: 0 99.586777%;
+}
+.flag-zw {
+    background-position: 0 100%;
+}

public/logo.svg

@@ -0,0 +1,5 @@
+<svg width="81" height="58" viewBox="0 0 81 58" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path d="M13.5332 0.0605059C16.6649 -0.107743 21.7192 0.126367 25.0234 0.14449L47.7461 0.166951L63.0156 0.155232C65.667 0.142338 69.1473 -0.0926585 71.7178 0.265584C76.9286 0.992005 80.2385 5.82745 80.2812 10.7988C80.3549 19.3927 80.2813 27.8445 80.25 36.373L80.2373 44.5009C80.2302 48.9661 80.5911 51.3666 77.3691 54.8593L77.2021 55.0253C73.9898 58.1924 70.8296 57.9125 66.626 57.8818C64.5719 49.5069 63.0354 41.4784 59.3477 33.5527C50.3209 14.1517 32.0588 6.98865 13.3232 0.0722246L13.5332 0.0605059ZM75.8604 43.2509C75.4023 40.7143 73.0029 39.0071 70.4561 39.4062C68.7552 39.6725 67.332 40.8392 66.7373 42.455C66.1426 44.0706 66.4703 45.882 67.5928 47.1875C68.7149 48.493 70.456 49.0884 72.1426 48.7431C74.6678 48.2261 76.3182 45.7875 75.8604 43.2509Z" fill="white"/>
+<path d="M8.58399 0.18042C10.3814 0.200991 14.9254 2.92742 16.5327 3.93417C21.7136 7.17947 27.0918 12.0437 28.3657 18.2976C30.6755 29.635 21.9976 44.5748 16.1342 53.8025C15.2109 55.1952 14.2582 56.5683 13.277 57.9207C10.5244 58.0604 8.0513 58.1593 5.53119 56.9057C3.13051 55.7166 1.30982 53.611 0.479608 51.0641C-0.20722 48.9684 0.0439338 40.9101 0.0485393 38.1189L0.0519124 24.9623L0.0267357 15.8015C-0.0432674 7.81256 -0.395124 2.77881 8.58399 0.18042Z" fill="white"/>
+<path d="M10.1708 0.152124C10.3676 0.150896 10.8088 0.156425 10.9774 0.206778C20.8807 3.15764 31.9872 8.71672 38.1975 17.0526C46.9371 28.783 44.7612 44.5228 42.7919 57.8759L40.5297 57.8706L35.0913 57.8884C38.1419 48.1759 41.6233 31.2005 37.655 21.569C32.838 9.87821 20.818 4.7284 10.1708 0.152124Z" fill="white"/>
+</svg>

src/app/(full-page)/forgot-password/page.tsx

@@ -31,7 +31,7 @@ function ForgotPasswordContent() {
         <div className="flex h-screen flex-1 items-center justify-center border-l border-border p-6 md:w-[60%]">
           <section className="w-full max-w-sm space-y-7">
             <header className="space-y-2 text-center md:text-left">
-              <p className="text-muted-foreground">VisionRoad</p>
+              <p className="text-muted-foreground">RoadMonitor</p>
               <h1>{displayInfo.title}</h1>
               <p className="text-muted-foreground">{displayInfo.description}</p>
             </header>
@@ -60,7 +60,11 @@ function ForgotPasswordContent() {
                   className="w-full"
                   disabled={isLoading || !canSubmit}
                 >
-                  {isLoading ? <Loader2 className="size-4 animate-spin" /> : <Send />}
+                  {isLoading ? (
+                    <Loader2 className="size-4 animate-spin" />
+                  ) : (
+                    <Send />
+                  )}
                   {displayInfo.buttonLabel}
                 </Button>
 

src/app/(full-page)/login/page.tsx

@@ -23,7 +23,7 @@ export default function LoginPage() {
           <section className="w-full max-w-sm space-y-7">
             <header className="space-y-2 text-center md:text-left">
               <p className="text-sm font-medium text-muted-foreground">
-                VisionRoad
+                RoadMonitor
               </p>
               <h1 className="text-2xl font-semibold tracking-tight">Sign in</h1>
               <p className="text-sm text-muted-foreground">

src/app/(full-page)/reset-password/page.tsx

@@ -27,13 +27,13 @@ function ResetPasswordContent() {
         <div className="flex h-screen flex-1 items-center justify-center border-l border-border p-6 md:w-[60%]">
           <section className="w-full max-w-sm space-y-7">
             <header className="space-y-2 text-center md:text-left">
-              <p className="text-muted-foreground">VisionRoad</p>
+              <p className="text-muted-foreground">RoadMonitor</p>
               <h1>{displayInfo.title}</h1>
               <p className="text-muted-foreground">{displayInfo.description}</p>
             </header>
 
             {!hasToken ? (
-              <div className="rounded-md border border-destructive/30 bg-destructive/5 p-4 text-destructive">
+              <div className="rounded-lg border border-destructive/30 bg-destructive/5 p-4 text-destructive">
                 Password reset token is missing.
               </div>
             ) : (
@@ -69,7 +69,9 @@ function ResetPasswordContent() {
                   className="w-full"
                   disabled={isLoading || !canSubmit}
                 >
-                  {isLoading ? <Loader2 className="size-4 animate-spin" /> : null}
+                  {isLoading ? (
+                    <Loader2 className="size-4 animate-spin" />
+                  ) : null}
                   {displayInfo.buttonLabel}
                 </Button>
               </form>

src/app/(modules)/_components/module-shell-header.tsx

@@ -0,0 +1,27 @@
+'use client';
+
+import { BreadcrumbBasic } from '@/components/app-breadcrumb';
+import { ModeToggle } from '@/components/mode-toogle';
+import { Separator } from '@/components/ui/separator';
+import { SidebarTrigger, useSidebar } from '@/components/ui/sidebar';
+
+export function ModuleShellHeader() {
+  const { isMobile } = useSidebar();
+
+  return (
+    <div className="sticky top-0 z-50 flex h-14 items-center justify-between gap-4 border-b border-border bg-background/95 px-6 backdrop-blur supports-backdrop-filter:bg-background/80">
+      <div className="flex min-w-0 items-center gap-3">
+        {isMobile ? (
+          <>
+            <SidebarTrigger className="shrink-0 bg-background/80 text-muted-foreground shadow-xs backdrop-blur-sm" />
+            <Separator orientation="vertical" className="h-4 shrink-0" />
+          </>
+        ) : null}
+        <div className="min-w-0">
+          <BreadcrumbBasic />
+        </div>
+      </div>
+      <ModeToggle />
+    </div>
+  );
+}

src/app/(modules)/clients/components/ClientColumns.tsx

@@ -19,10 +19,12 @@ export function useClientColumns(): ColumnDef<Client>[] {
   return useMemo(() => {
     return [
       {
-        accessorKey: 'name',
+        accessorKey: 'first_name',
         header: 'Client',
         cell: ({ row }) => (
-          <span className="font-medium">{row.original.name}</span>
+          <span className="font-medium">
+            {`${row.original.first_name} ${row.original.last_name}`.trim()}
+          </span>
         ),
       },
       {

src/app/(modules)/clients/components/ClientSheet.tsx

@@ -1,13 +1,19 @@
 'use client';
 
-import type { ComponentProps } from 'react';
+import { useRef, type ComponentProps } from 'react';
-import type { FieldErrors, UseFormRegister } from 'react-hook-form';
+import {
+  Controller,
+  type Control,
+  type FieldErrors,
+  type UseFormRegister,
+} from 'react-hook-form';
 import { Loader2 } from 'lucide-react';
 
-import { FormField } from '@/components/form';
+import { FormField, PhoneInput } from '@/components/form';
 import { Button } from '@/components/ui/button';
 import {
   Dialog,
+  DialogBody,
   DialogContent,
   DialogDescription,
   DialogFooter,
@@ -22,6 +28,7 @@ interface ClientSheetProps {
   onOpenChange: (open: boolean) => void;
   clientId?: number;
   register: UseFormRegister<ClientFormValues>;
+  control: Control<ClientFormValues>;
   errors: FieldErrors<ClientFormValues>;
   isSubmitted: boolean;
   onSubmit: ComponentProps<'form'>['onSubmit'];
@@ -34,13 +41,20 @@ export function ClientSheet({
   onOpenChange,
   clientId,
   register,
+  control,
   errors,
   isSubmitted,
   onSubmit,
   canSubmit,
   isSaving,
 }: ClientSheetProps) {
-  const nameErrorMessage = isSubmitted ? errors.name?.message : undefined;
+  const dropdownPortalRef = useRef<HTMLDivElement | null>(null);
+  const firstNameErrorMessage = isSubmitted
+    ? errors.first_name?.message
+    : undefined;
+  const lastNameErrorMessage = isSubmitted
+    ? errors.last_name?.message
+    : undefined;
   const emailErrorMessage = isSubmitted ? errors.email?.message : undefined;
   const landlineErrorMessage = isSubmitted
     ? errors.landline_number?.message
@@ -58,33 +72,53 @@ export function ClientSheet({
 
   return (
     <Dialog open={open} onOpenChange={onOpenChange}>
-      <DialogContent className="flex max-h-[calc(100vh-2rem)] flex-col gap-0 p-0 sm:max-w-3xl">
+      <DialogContent className="sm:max-w-3xl">
-        <DialogHeader className="shrink-0 border-b px-6 py-4 pr-12">
+        <DialogHeader>
-          <DialogTitle className="text-lg leading-none font-semibold tracking-tight">
+          <DialogTitle>
             {clientId ? 'Edit Client' : 'Create Client'}
           </DialogTitle>
-          <DialogDescription className="text-sm">
+          <DialogDescription>
             Manage company and primary contact details.
           </DialogDescription>
         </DialogHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
-          <div className="max-h-[58vh] space-y-5 overflow-y-auto px-6 py-4">
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
+          <DialogBody className="space-y-5">
             <div className="grid gap-4 md:grid-cols-2">
               <FormField
-                id="client-name"
+                id="client-first-name"
-                label="Client Name"
+                label="First Name"
                 required
-                error={nameErrorMessage}
+                error={firstNameErrorMessage}
               >
                 <Input
-                  id="client-name"
+                  id="client-first-name"
-                  placeholder="Enter client name"
+                  placeholder="Enter first name"
-                  aria-invalid={!!nameErrorMessage}
+                  aria-invalid={!!firstNameErrorMessage}
-                  {...register('name')}
+                  {...register('first_name')}
                 />
               </FormField>
 
+              <FormField
+                id="client-last-name"
+                label="Last Name"
+                required
+                error={lastNameErrorMessage}
+              >
+                <Input
+                  id="client-last-name"
+                  placeholder="Enter last name"
+                  aria-invalid={!!lastNameErrorMessage}
+                  {...register('last_name')}
+                />
+              </FormField>
+            </div>
+
+            <div className="grid gap-4 md:grid-cols-2">
               <FormField
                 id="client-email"
                 label="Company Email"
@@ -94,14 +128,12 @@ export function ClientSheet({
                 <Input
                   id="client-email"
                   type="email"
-                  placeholder="info@example.com"
+                  placeholder="Enter company email"
                   aria-invalid={!!emailErrorMessage}
                   {...register('email')}
                 />
               </FormField>
-            </div>
 
-            <div className="grid gap-4 md:grid-cols-2">
               <FormField
                 id="landline-number"
                 label="Landline Number"
@@ -110,11 +142,12 @@ export function ClientSheet({
               >
                 <Input
                   id="landline-number"
-                  placeholder="+91-22-12345678"
+                  placeholder="Enter landline number"
                   aria-invalid={!!landlineErrorMessage}
                   {...register('landline_number')}
                 />
               </FormField>
+            </div>
 
             <FormField
               id="address"
@@ -124,28 +157,35 @@ export function ClientSheet({
             >
               <Input
                 id="address"
-                  placeholder="12 MG Road, Mumbai, MH 400001"
+                placeholder="Enter address"
                 aria-invalid={!!addressErrorMessage}
                 {...register('address')}
               />
             </FormField>
-            </div>
 
             <div className="grid gap-4 md:grid-cols-3">
               <FormField id="gst" label="GST">
                 <Input
                   id="gst"
-                  placeholder="27ABCDE1234F1Z5"
+                  placeholder="Enter GST number"
                   {...register('gst')}
                 />
               </FormField>
 
               <FormField id="pan" label="PAN">
-                <Input id="pan" placeholder="ABCDE1234F" {...register('pan')} />
+                <Input
+                  id="pan"
+                  placeholder="Enter PAN number"
+                  {...register('pan')}
+                />
               </FormField>
 
               <FormField id="tan" label="TAN">
-                <Input id="tan" placeholder="MUMA12345B" {...register('tan')} />
+                <Input
+                  id="tan"
+                  placeholder="Enter TAN number"
+                  {...register('tan')}
+                />
               </FormField>
             </div>
 
@@ -170,11 +210,19 @@ export function ClientSheet({
                 required
                 error={contactPhoneErrorMessage}
               >
-                <Input
+                <Controller
-                  id="contact-phone-number"
+                  control={control}
-                  placeholder="+919876543210"
+                  name="contact_phone_number"
+                  render={({ field }) => (
+                    <PhoneInput
+                      value={field.value}
+                      onChange={field.onChange}
+                      onBlur={field.onBlur}
+                      placeholder="Enter contact phone"
                       aria-invalid={!!contactPhoneErrorMessage}
-                  {...register('contact_phone_number')}
+                      portalContainer={dropdownPortalRef}
+                    />
+                  )}
                 />
               </FormField>
 
@@ -187,15 +235,15 @@ export function ClientSheet({
                 <Input
                   id="contact-email"
                   type="email"
-                  placeholder="contact@example.com"
+                  placeholder="Enter contact email"
                   aria-invalid={!!contactEmailErrorMessage}
                   {...register('contact_email')}
                 />
               </FormField>
             </div>
-          </div>
+          </DialogBody>
 
-          <DialogFooter className="shrink-0 border-t px-6 py-4">
+          <DialogFooter>
             <Button
               type="button"
               variant="outline"
@@ -213,6 +261,8 @@ export function ClientSheet({
             </Button>
           </DialogFooter>
         </form>
+
+        <div ref={dropdownPortalRef} />
       </DialogContent>
     </Dialog>
   );

src/app/(modules)/clients/hooks/useClientForm.ts

@@ -1,45 +1,43 @@
 'use client';
 
 import { zodResolver } from '@hookform/resolvers/zod';
+import { isValidPhoneNumber } from 'libphonenumber-js';
 import { useCallback } from 'react';
 import { useForm, useWatch } from 'react-hook-form';
-import { toast } from 'sonner';
 import { z } from 'zod';
 
 import type { Client } from '@/types';
 import { useSaveClientMutation } from './useClientMutations';
 
-const phoneSchema = z
+const requiredText = (message: string) => z.string().trim().min(1, message);
-  .string()
-  .trim()
-  .min(1, 'Phone number is required')
-  .regex(/^\+(?:[0-9] ?|-){6,18}[0-9]$/, 'Please enter a valid phone number');
-
 const optionalTaxIdSchema = z.string().trim();
 
 const clientFormSchema = z.object({
   id: z.number().optional(),
-  name: z.string().trim().min(1, 'Client name is required'),
+  first_name: requiredText('First name is required'),
-  email: z.string().trim().min(1, 'Email is required').email('Invalid email'),
+  last_name: requiredText('Last name is required'),
-  landline_number: phoneSchema,
+  email: requiredText('Email is required').email('Invalid email'),
-  address: z.string().trim().min(1, 'Address is required'),
+  landline_number: requiredText('Landline number is required'),
+  address: requiredText('Address is required'),
   gst: optionalTaxIdSchema,
   pan: optionalTaxIdSchema,
   tan: optionalTaxIdSchema,
-  contact_name: z.string().trim().min(1, 'Contact name is required'),
+  contact_name: requiredText('Contact name is required'),
-  contact_phone_number: phoneSchema,
+  contact_phone_number: requiredText('Contact phone number is required').refine(
-  contact_email: z
+    (value) => isValidPhoneNumber(value),
-    .string()
+    'Enter a valid phone number',
-    .trim()
+  ),
-    .min(1, 'Contact email is required')
+  contact_email: requiredText('Contact email is required').email(
-    .email('Invalid contact email'),
+    'Invalid contact email',
+  ),
   is_active: z.boolean(),
 });
 
 export type ClientFormValues = z.infer<typeof clientFormSchema>;
 
 const defaultValues: ClientFormValues = {
-  name: '',
+  first_name: '',
+  last_name: '',
   email: '',
   landline_number: '',
   address: '',
@@ -73,7 +71,8 @@ export function useClientForm({ onSaved }: { onSaved: () => void }) {
   });
 
   const clientId = useWatch({ control, name: 'id' });
-  const name = useWatch({ control, name: 'name' }) || '';
+  const firstName = useWatch({ control, name: 'first_name' }) || '';
+  const lastName = useWatch({ control, name: 'last_name' }) || '';
   const email = useWatch({ control, name: 'email' }) || '';
   const landlineNumber = useWatch({ control, name: 'landline_number' }) || '';
   const address = useWatch({ control, name: 'address' }) || '';
@@ -82,7 +81,8 @@ export function useClientForm({ onSaved }: { onSaved: () => void }) {
     useWatch({ control, name: 'contact_phone_number' }) || '';
   const contactEmail = useWatch({ control, name: 'contact_email' }) || '';
   const canSubmit =
-    name.trim().length > 0 &&
+    firstName.trim().length > 0 &&
+    lastName.trim().length > 0 &&
     email.trim().length > 0 &&
     landlineNumber.trim().length > 0 &&
     address.trim().length > 0 &&
@@ -90,18 +90,7 @@ export function useClientForm({ onSaved }: { onSaved: () => void }) {
     contactPhoneNumber.trim().length > 0 &&
     contactEmail.trim().length > 0;
 
-  const handleSubmit = submitForm(
+  const handleSubmit = submitForm((values) => saveMutation.mutate(values));
-    (values) => saveMutation.mutate(values),
-    (formErrors) => {
-      const firstError = Object.values(formErrors).find(
-        (error) => error?.message,
-      );
-
-      if (firstError?.message) {
-        toast.error(firstError.message);
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset(defaultValues);
@@ -111,7 +100,8 @@ export function useClientForm({ onSaved }: { onSaved: () => void }) {
     (client: Client) => {
       reset({
         id: client.id,
-        name: client.name || '',
+        first_name: client.first_name || '',
+        last_name: client.last_name || '',
         email: client.email || '',
         landline_number: client.landline_number || '',
         address: client.address || '',
@@ -129,6 +119,7 @@ export function useClientForm({ onSaved }: { onSaved: () => void }) {
 
   return {
     register,
+    control,
     handleSubmit,
     reset,
     openCreate,

src/app/(modules)/clients/hooks/useClientMutations.ts

@@ -20,7 +20,8 @@ export function useSaveClientMutation({ onSaved }: { onSaved: () => void }) {
     mutationFn: (values: ClientFormValues) =>
       clientService.saveClient({
         id: values.id,
-        name: values.name.trim(),
+        first_name: values.first_name.trim(),
+        last_name: values.last_name.trim(),
         email: values.email.trim(),
         landline_number: values.landline_number.trim(),
         address: values.address.trim(),

src/app/(modules)/clients/page.tsx

@@ -48,6 +48,7 @@ export default function ClientsPage() {
     clientForm;
   const {
     register,
+    control,
     handleSubmit,
     clientId,
     errors,
@@ -134,6 +135,7 @@ export default function ClientsPage() {
         onOpenChange={setIsSheetOpen}
         clientId={clientId}
         register={register}
+        control={control}
         errors={errors}
         isSubmitted={isSubmitted}
         onSubmit={handleSubmit}

src/app/(modules)/dashboard/page.tsx

@@ -1,678 +0,0 @@
-'use client';
-
-import { useState, useEffect } from 'react';
-import {
-  Card,
-  CardContent,
-  CardHeader,
-  CardTitle,
-  CardDescription,
-  CardFooter,
-} from '@/components/ui/card';
-import {
-  AlertCircle,
-  Activity,
-  MapPin as MapPinIcon,
-  Milestone,
-  BarChart3,
-  AlertTriangle,
-  Zap,
-  PencilLine,
-  CheckCircle2,
-  Settings2,
-  Droplets,
-} from 'lucide-react';
-import { StatsCard } from '@/components/dashboard/stats-card';
-import { FilterSelector } from '@/components/dashboard/filter-selector';
-import { DetectionDonutChart } from '@/components/dashboard/detection-donut-chart';
-import { ChainageBarChart } from '@/components/dashboard/chainage-bar-chart';
-import { DashboardMap } from '@/components/dashboard/dashboard-map';
-import { PageHeader } from '@/components/page-header';
-import { projectService, projectSummaryService } from '@/services/api';
-import { Project } from '@/types';
-import {
-  Popover,
-  PopoverContent,
-  PopoverTrigger,
-} from '@/components/ui/popover';
-import { Button } from '@/components/ui/button';
-import { DashboardSkeleton } from '@/components/dashboard/dashboard-skeleton';
-import { toast } from 'sonner';
-import { Reveal, StaggerContainer, StaggerItem } from '@/components/ui/reveal';
-
-const API_URL = process.env.NEXT_PUBLIC_API_URL;
-
-interface ProjectSummary {
-  project: {
-    id: string;
-    name: string;
-    corridor_name: string | null;
-    state: string | null;
-  };
-  packages: {
-    [key: string]: {
-      package_id: string;
-      region: string | null;
-      chainages: {
-        [key: string]: {
-          chainage_id: string;
-          chainage: string | null;
-          detection_count: number;
-          detections: Array<{
-            id: number;
-            type: string;
-            class: string;
-            confidence: number;
-            latitude: number;
-            longitude: number;
-          }>;
-        };
-      };
-    };
-  };
-}
-
-interface DetectionStats {
-  totalDefectedSignboard: number;
-  totalPothole: number;
-  totalRoadCrack: number;
-  totalDamagedRoadMarking: number;
-  totalGoodSignboard: number;
-  totalDrainIssue: number;
-  totalDefectiveCulvert: number;
-  totalRoadDamage: number;
-  chainageData: Array<{
-    name: string;
-    defected_sign_board: number;
-    pothole: number;
-    road_crack: number;
-    damaged_road_marking: number;
-    // good_sign_board: number;
-    drain_issue: number;
-    defective_culvert: number;
-    total: number;
-  }>;
-}
-
-function calculateStats(summary: ProjectSummary | null): DetectionStats {
-  if (!summary) {
-    return {
-      totalDefectedSignboard: 0,
-      totalPothole: 0,
-      totalRoadCrack: 0,
-      totalDamagedRoadMarking: 0,
-      totalGoodSignboard: 0,
-      totalDrainIssue: 0,
-      totalDefectiveCulvert: 0,
-      totalRoadDamage: 0,
-      chainageData: [],
-    };
-  }
-
-  let total_defected_sign_board = 0;
-  let total_pothole = 0;
-  let total_road_crack = 0;
-  let total_damaged_road_marking = 0;
-  let total_good_sign_board = 0;
-  let total_drain_issue = 0;
-  let total_defective_culvert = 0;
-  let total_road_damage = 0;
-  const chainageData: DetectionStats['chainageData'] = [];
-
-  for (const pkg of Object.values(summary.packages || {})) {
-    for (const [chnName, chn] of Object.entries(pkg.chainages || {})) {
-      let chnDefectedSignboard = 0;
-      let chnPothole = 0;
-      let chnRoadCrack = 0;
-      let chnDamagedRoadMarking = 0;
-      let chnGoodSignboard = 0;
-      let chnDrainIssue = 0;
-      let chnDefectiveCulvert = 0;
-
-      for (const detection of chn.detections || []) {
-        const type = (detection.type || '').toLowerCase();
-        if (type === 'defected_sign_board') {
-          chnDefectedSignboard++;
-          total_defected_sign_board++;
-        } else if (type === 'pothole') {
-          chnPothole++;
-          total_pothole++;
-        } else if (type === 'road_crack') {
-          chnRoadCrack++;
-          total_road_crack++;
-        } else if (type === 'damaged_road_marking') {
-          chnDamagedRoadMarking++;
-          total_damaged_road_marking++;
-        } else if (type === 'good_sign_board') {
-          chnGoodSignboard++;
-          // total_good_sign_board++;
-        } else if (type === 'drain_issue') {
-          chnDrainIssue++;
-          total_drain_issue++;
-        } else if (type === 'defective_culvert') {
-          chnDefectiveCulvert++;
-          total_defective_culvert++;
-        }
-      }
-
-      if (
-        chnDefectedSignboard > 0 ||
-        chnPothole > 0 ||
-        chnRoadCrack > 0 ||
-        chnDamagedRoadMarking > 0 ||
-        chnGoodSignboard > 0 ||
-        chnDrainIssue > 0 ||
-        chnDefectiveCulvert > 0
-      ) {
-        const shortName =
-          chnName.length > 20 ? chnName.substring(0, 20) + '...' : chnName;
-        chainageData.push({
-          name: shortName,
-          defected_sign_board: chnDefectedSignboard,
-          pothole: chnPothole,
-          road_crack: chnRoadCrack,
-          damaged_road_marking: chnDamagedRoadMarking,
-          // good_sign_board: chnGoodSignboard,
-          drain_issue: chnDrainIssue,
-          defective_culvert: chnDefectiveCulvert,
-          total:
-            chnDefectedSignboard +
-            chnPothole +
-            chnRoadCrack +
-            chnDamagedRoadMarking +
-            // chnGoodSignboard +
-            chnDrainIssue +
-            chnDefectiveCulvert,
-        });
-      }
-    }
-  }
-
-  total_road_damage =
-    total_defected_sign_board +
-    total_pothole +
-    total_road_crack +
-    total_damaged_road_marking +
-    total_drain_issue +
-    total_defective_culvert;
-
-  return {
-    totalDefectedSignboard: total_defected_sign_board,
-    totalPothole: total_pothole,
-    totalRoadCrack: total_road_crack,
-    totalDamagedRoadMarking: total_damaged_road_marking,
-    totalGoodSignboard: total_good_sign_board,
-    totalDrainIssue: total_drain_issue,
-    totalDefectiveCulvert: total_defective_culvert,
-    totalRoadDamage: total_road_damage,
-    chainageData,
-  };
-}
-
-export default function DashboardPage() {
-  const [isLoading, setIsLoading] = useState(true);
-  const [projects, setProjects] = useState<Project[]>([]);
-  const [selectedProjectId, setSelectedProjectId] = useState<string | null>(
-    null,
-  );
-  const [projectSummary, setProjectSummary] = useState<ProjectSummary | null>(
-    null,
-  );
-  const [stats, setStats] = useState<DetectionStats>({
-    totalDefectedSignboard: 0,
-    totalPothole: 0,
-    totalRoadCrack: 0,
-    totalDamagedRoadMarking: 0,
-    totalGoodSignboard: 0,
-    totalDrainIssue: 0,
-    totalDefectiveCulvert: 0,
-    totalRoadDamage: 0,
-    chainageData: [],
-  });
-
-  // Load projects on mount
-  useEffect(() => {
-    const loadProjects = async () => {
-      try {
-        setIsLoading(true);
-        const projectsData = await projectService.getProjects();
-        setProjects(projectsData.items);
-
-        if (projectsData.items.length > 0) {
-          setSelectedProjectId(
-            projectsData.items[projectsData.items.length - 1].id,
-          );
-        }
-      } catch (err) {
-        console.error('Failed to load projects:', err);
-        toast.error('Failed to load projects', {
-          description: 'Please check if the backend is running.',
-        });
-      } finally {
-        setTimeout(() => {
-          setIsLoading(false);
-        }, 1500);
-      }
-    };
-
-    loadProjects();
-  }, []);
-
-  const selectedProject = projects.find((p) => p.id === selectedProjectId);
-
-  // Extract packages from project summary
-  const packages = projectSummary
-    ? Object.keys(projectSummary.packages || {}).map((pkgName) => ({
-        id: pkgName,
-        name: pkgName,
-      }))
-    : [];
-
-  // Extract chainages from selected package
-  const [selectedPackageId, setSelectedPackageId] = useState<string | null>(
-    null,
-  );
-  const [selectedChainageId, setSelectedChainageId] = useState<string | null>(
-    null,
-  ); // Changed 'selectedLocationId' to 'selectedChainageId'
-
-  const chainages =
-    projectSummary && selectedPackageId && selectedPackageId !== 'all'
-      ? Object.keys(
-          projectSummary.packages[selectedPackageId]?.chainages || {},
-        ).map((chnName) => ({
-          id: chnName,
-          name: chnName,
-        }))
-      : [];
-
-  // Load project summary when project changes
-  useEffect(() => {
-    if (!selectedProjectId) {
-      setProjectSummary(null);
-      return;
-    }
-    setProjectSummary(null);
-
-    const loadProjectSummary = async () => {
-      try {
-        setIsLoading(true);
-
-        const summary =
-          await projectSummaryService.getProjectSummary<ProjectSummary>(
-            selectedProjectId,
-          );
-        setProjectSummary(summary);
-      } catch (err) {
-        console.error('Failed to load project summary:', err);
-        toast.error('Failed to load project summary');
-        setProjectSummary(null);
-      } finally {
-        setTimeout(() => {
-          setIsLoading(false);
-        }, 1500);
-      }
-    };
-
-    loadProjectSummary();
-  }, [selectedProjectId]);
-
-  // Reset package and chainage when project changes
-  useEffect(() => {
-    setSelectedPackageId(null);
-    setSelectedChainageId(null);
-  }, [selectedProjectId]);
-
-  // Auto-select last package when project summary is loaded
-  useEffect(() => {
-    if (projectSummary && selectedPackageId === null) {
-      const packageIds = Object.keys(projectSummary.packages || {});
-      if (packageIds.length > 0) {
-        setSelectedPackageId(packageIds[packageIds.length - 1]);
-      }
-    }
-  }, [projectSummary, selectedPackageId]);
-
-  // Reset chainage when package changes
-  useEffect(() => {
-    setSelectedChainageId(null);
-  }, [selectedPackageId]);
-
-  // Auto-select last chainage when package is selected
-  useEffect(() => {
-    if (
-      projectSummary &&
-      selectedPackageId &&
-      selectedPackageId !== 'all' &&
-      selectedChainageId === null
-    ) {
-      const chainageIds = Object.keys(
-        projectSummary.packages[selectedPackageId]?.chainages || {},
-      );
-      if (chainageIds.length > 0) {
-        setSelectedChainageId(chainageIds[chainageIds.length - 1]);
-      }
-    }
-  }, [projectSummary, selectedPackageId, selectedChainageId]);
-
-  // Filter stats based on selections
-  useEffect(() => {
-    if (!projectSummary) {
-      setStats({
-        totalDefectedSignboard: 0,
-        totalPothole: 0,
-        totalRoadCrack: 0,
-        totalDamagedRoadMarking: 0,
-        totalGoodSignboard: 0,
-        totalDrainIssue: 0,
-        totalDefectiveCulvert: 0,
-        totalRoadDamage: 0,
-        chainageData: [], // Changed 'locationData' to 'chainageData'
-      });
-      return;
-    }
-
-    let totalDefectedSignboard = 0;
-    let totalPothole = 0;
-    let totalRoadCrack = 0;
-    let totalDamagedRoadMarking = 0;
-    let totalGoodSignboard = 0;
-    let totalDrainIssue = 0;
-    let totalDefectiveCulvert = 0;
-    const chainageData: DetectionStats['chainageData'] = [];
-
-    const packagesToProcess =
-      selectedPackageId && selectedPackageId !== 'all'
-        ? { [selectedPackageId]: projectSummary.packages[selectedPackageId] }
-        : projectSummary.packages || {};
-
-    for (const [pkgName, pkg] of Object.entries(packagesToProcess)) {
-      if (!pkg) continue;
-
-      const chainagesToProcess =
-        selectedChainageId && selectedChainageId !== 'all'
-          ? { [selectedChainageId]: pkg.chainages?.[selectedChainageId] }
-          : pkg.chainages || {};
-
-      for (const [chnName, chn] of Object.entries(chainagesToProcess)) {
-        if (!chn) continue;
-
-        let chnDefectedSignboard = 0;
-        let chnPothole = 0;
-        let chnRoadCrack = 0;
-        let chnDamagedRoadMarking = 0;
-        let chnGoodSignboard = 0;
-        let chnDrainIssue = 0;
-        let chnDefectiveCulvert = 0;
-
-        for (const detection of chn.detections || []) {
-          const type = (detection.type || '').toLowerCase();
-          if (type === 'defected_sign_board') {
-            chnDefectedSignboard++;
-            totalDefectedSignboard++;
-          } else if (type === 'pothole') {
-            chnPothole++;
-            totalPothole++;
-          } else if (type === 'road_crack') {
-            chnRoadCrack++;
-            totalRoadCrack++;
-          } else if (type === 'damaged_road_marking') {
-            chnDamagedRoadMarking++;
-            totalDamagedRoadMarking++;
-          } else if (type === 'good_sign_board') {
-            // chnGoodSignboard++;
-            // totalGoodSignboard++;
-          } else if (type === 'drain_issue') {
-            chnDrainIssue++;
-            totalDrainIssue++;
-          } else if (type === 'defective_culvert') {
-            chnDefectiveCulvert++;
-            totalDefectiveCulvert++;
-          }
-        }
-
-        if (
-          chnDefectedSignboard > 0 ||
-          chnPothole > 0 ||
-          chnRoadCrack > 0 ||
-          chnDamagedRoadMarking > 0 ||
-          chnGoodSignboard > 0 ||
-          chnDrainIssue > 0 ||
-          chnDefectiveCulvert > 0
-        ) {
-          const shortName =
-            chnName.length > 20 ? chnName.substring(0, 20) + '...' : chnName;
-          chainageData.push({
-            name: shortName,
-            defected_sign_board: chnDefectedSignboard,
-            pothole: chnPothole,
-            road_crack: chnRoadCrack,
-            damaged_road_marking: chnDamagedRoadMarking,
-            // good_sign_board: chnGoodSignboard,
-            drain_issue: chnDrainIssue,
-            defective_culvert: chnDefectiveCulvert,
-            total:
-              chnDefectedSignboard +
-              chnPothole +
-              chnRoadCrack +
-              chnDamagedRoadMarking +
-              // chnGoodSignboard +
-              chnDrainIssue +
-              chnDefectiveCulvert,
-          });
-        }
-      }
-    }
-
-    setStats({
-      totalDefectedSignboard,
-      totalPothole,
-      totalRoadCrack,
-      totalDamagedRoadMarking,
-      totalGoodSignboard,
-      totalDrainIssue,
-      totalDefectiveCulvert,
-      totalRoadDamage:
-        totalDefectedSignboard +
-        totalPothole +
-        totalRoadCrack +
-        totalDamagedRoadMarking +
-        totalDrainIssue +
-        totalDefectiveCulvert,
-      chainageData,
-    });
-  }, [projectSummary, selectedPackageId, selectedChainageId]);
-
-  return (
-    <>
-      {/* Main Content */}
-      <main>
-        <div>
-          {/* Header */}
-          <div className="mb-8 flex items-center justify-between">
-            <PageHeader
-              title="Dashboard"
-              description="A Comprehensive Overview Of Your Road Infrastructure Analysis"
-              icon={BarChart3}
-            />
-
-            <Reveal direction="down" delay={0.2}>
-              <Popover>
-                <PopoverTrigger asChild>
-                  <Button variant="outline" className="gap-2 font-semibold">
-                    <Settings2 className="h-4 w-4" />
-                    <span>Filters</span>
-                  </Button>
-                </PopoverTrigger>
-                <PopoverContent
-                  className="w-[320px] p-0 overflow-hidden"
-                  align="end"
-                >
-                  <div className="p-4 border-b bg-muted/30">
-                    <h3 className="font-bold text-sm flex items-center gap-2 text-foreground">
-                      <Milestone className="h-4 w-4 text-primary" />
-                      Filter Analysis
-                    </h3>
-                    <p className="text-xs mt-1 text-muted-foreground">
-                      Refine your view by project, package, or segment
-                    </p>
-                  </div>
-                  <div>
-                    <FilterSelector
-                      projects={projects}
-                      selectedProjectId={selectedProjectId}
-                      selectedPackageId={selectedPackageId}
-                      selectedChainageId={selectedChainageId} // Changed 'selectedLocationId' to 'selectedChainageId'
-                      onProjectChange={setSelectedProjectId}
-                      onPackageChange={setSelectedPackageId}
-                      onChainageChange={setSelectedChainageId} // Changed 'onLocationChange' to 'onChainageChange'
-                      packages={packages}
-                      chainages={chainages} // Changed 'locations' to 'chainages'
-                      isLoading={isLoading}
-                    />
-                  </div>
-                </PopoverContent>
-              </Popover>
-            </Reveal>
-          </div>
-
-          {isLoading && !projectSummary ? (
-            <DashboardSkeleton />
-          ) : (
-            <>
-              {/* Stats Cards - Top Row */}
-              <StaggerContainer className="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4 mb-6">
-                <StaggerItem>
-                  <StatsCard
-                    title="Total Road Damage"
-                    subtitle="Combined damage detections"
-                    value={stats.totalRoadDamage}
-                    icon={Activity}
-                  />
-                </StaggerItem>
-                <StaggerItem>
-                  <StatsCard
-                    title="Potholes"
-                    subtitle="Surface depressions"
-                    value={stats.totalPothole}
-                    icon={AlertCircle}
-                  />
-                </StaggerItem>
-                <StaggerItem>
-                  <StatsCard
-                    title="Defected Signboards"
-                    subtitle="Damaged traffic signs"
-                    value={stats.totalDefectedSignboard}
-                    icon={AlertTriangle}
-                  />
-                </StaggerItem>
-                <StaggerItem>
-                  <StatsCard
-                    title="Road Cracks"
-                    subtitle="Surface fissures"
-                    value={stats.totalRoadCrack}
-                    icon={Zap}
-                  />
-                </StaggerItem>
-                <StaggerItem>
-                  <StatsCard
-                    title="Damaged Markings"
-                    subtitle="Worn road lines"
-                    value={stats.totalDamagedRoadMarking}
-                    icon={PencilLine}
-                  />
-                </StaggerItem>
-                <StaggerItem>
-                  <StatsCard
-                    title="Drain Issues"
-                    subtitle="Clogged or broken drainage"
-                    value={stats.totalDrainIssue}
-                    icon={Droplets}
-                  />
-                </StaggerItem>
-                {/* <StaggerItem>
-                  <StatsCard
-                    title="Good Signboards"
-                    subtitle="Informational markers"
-                    value={stats.totalGoodSignboard}
-                    icon={CheckCircle2}
-                  />
-                </StaggerItem> */}
-              </StaggerContainer>
-
-              {/* Charts Row - Side by Side */}
-              <div className="grid grid-cols-1 lg:grid-cols-2 gap-4 mb-4">
-                <Reveal delay={0.2} direction="left" className="flex flex-col">
-                  <Card className="flex-1 h-full">
-                    <CardHeader className="items-center pb-0">
-                      <CardTitle>Detection Distribution</CardTitle>
-                      <CardDescription>
-                        Breakdown of all detected road conditions
-                      </CardDescription>
-                    </CardHeader>
-                    <CardContent className="flex-1 pb-0">
-                      <DetectionDonutChart
-                        defectedSignboard={stats.totalDefectedSignboard}
-                        pothole={stats.totalPothole}
-                        roadCrack={stats.totalRoadCrack}
-                        damagedRoadMarking={stats.totalDamagedRoadMarking}
-                        // goodSignboard={stats.totalGoodSignboard}
-                        drainIssue={stats.totalDrainIssue}
-                        defectiveCulvert={stats.totalDefectiveCulvert}
-                      />
-                    </CardContent>
-                    <CardFooter className="flex-col gap-2 text-sm">
-                      <div className="leading-none text-muted-foreground">
-                        Total detections:{' '}
-                        {stats.totalRoadDamage +
-                          // stats.totalGoodSignboard +
-                          stats.totalDrainIssue +
-                          stats.totalDefectiveCulvert}
-                      </div>
-                    </CardFooter>
-                  </Card>
-                </Reveal>
-
-                <Reveal delay={0.3} direction="right" className="flex flex-col">
-                  <Card className="flex-1 h-full">
-                    <CardHeader className="items-center pb-0">
-                      <CardTitle className="text-base font-bold">
-                        Severity by Segment
-                      </CardTitle>
-                      <CardDescription className="text-xs">
-                        Detections grouped by road segment
-                      </CardDescription>
-                    </CardHeader>
-                    <CardContent className="h-[300px]">
-                      <ChainageBarChart
-                        data={stats.chainageData || []}
-                        isLoading={isLoading}
-                      />
-                    </CardContent>
-                    <CardFooter className="flex-col gap-2 text-sm">
-                      <div className="leading-none text-muted-foreground">
-                        Analysis based on latest processed sequence
-                      </div>
-                    </CardFooter>
-                  </Card>
-                </Reveal>
-              </div>
-
-              {/* Map - Full Width Below Charts */}
-              <Reveal delay={0.4} direction="up">
-                <div>
-                  <DashboardMap
-                    selectedProjectId={selectedProjectId}
-                    selectedPackageId={selectedPackageId}
-                    selectedChainageId={selectedChainageId} // Changed 'selectedLocationId' to 'selectedChainageId'
-                    projectSummary={projectSummary}
-                  />
-                </div>
-              </Reveal>
-            </>
-          )}
-        </div>
-      </main>
-    </>
-  );
-}

src/app/(modules)/extension-requests/components/ExtensionRequestColumns.tsx

@@ -0,0 +1,155 @@
+'use client';
+
+import { useMemo } from 'react';
+import type { ColumnDef } from '@tanstack/react-table';
+
+import { Badge } from '@/components/ui/badge';
+import { cn } from '@/lib/utils';
+import type {
+  TicketExtensionRequest,
+  TicketExtensionRequestStatus,
+} from '@/types';
+import { formatDate } from '@/utils/date';
+
+const statusConfig: Record<
+  TicketExtensionRequestStatus,
+  { label: string; className: string }
+> = {
+  pending: {
+    label: 'Pending',
+    className:
+      'border-amber-200 bg-amber-100 text-amber-800 dark:border-amber-900 dark:bg-amber-950/50 dark:text-amber-300',
+  },
+  approved: {
+    label: 'Approved',
+    className:
+      'border-emerald-200 bg-emerald-100 text-emerald-800 dark:border-emerald-900 dark:bg-emerald-950/50 dark:text-emerald-300',
+  },
+  rejected: {
+    label: 'Rejected',
+    className:
+      'border-red-200 bg-red-100 text-red-800 dark:border-red-900 dark:bg-red-950/50 dark:text-red-300',
+  },
+  cancelled: {
+    label: 'Cancelled',
+    className: 'border-border bg-muted text-muted-foreground',
+  },
+};
+
+function StatusBadge({ status }: { status: TicketExtensionRequestStatus }) {
+  const config = statusConfig[status];
+
+  return (
+    <Badge variant="outline" className={cn('border', config.className)}>
+      {config.label}
+    </Badge>
+  );
+}
+
+function PersonCell({
+  name,
+  role,
+}: {
+  name: string | null | undefined;
+  role: string | null | undefined;
+}) {
+  return (
+    <div className="min-w-0">
+      <p className="truncate font-medium">{name || '-'}</p>
+      {role ? (
+        <p className="truncate text-xs text-muted-foreground">{role}</p>
+      ) : null}
+    </div>
+  );
+}
+
+export function useExtensionRequestColumns(): ColumnDef<TicketExtensionRequest>[] {
+  return useMemo(
+    () => [
+      {
+        accessorKey: 'ticket_name',
+        header: 'Ticket / Assignment',
+        size: 170,
+        cell: ({ row }) => (
+          <div>
+            <p className="font-medium">{row.original.ticket_name}</p>
+            <p className="text-xs text-muted-foreground">
+              Assignment #{row.original.assignment_id}
+            </p>
+          </div>
+        ),
+      },
+      {
+        id: 'requested_by',
+        header: 'Requested By',
+        size: 170,
+        meta: { disableTruncate: true },
+        cell: ({ row }) => (
+          <PersonCell
+            name={row.original.requested_by?.name}
+            role={row.original.requested_by?.role.name}
+          />
+        ),
+      },
+      {
+        accessorKey: 'status',
+        header: 'Status',
+        size: 125,
+        meta: { disableTruncate: true },
+        cell: ({ row }) => <StatusBadge status={row.original.status} />,
+      },
+      {
+        accessorKey: 'current_due_at',
+        header: 'Current Due Date',
+        size: 175,
+        cell: ({ row }) => formatDate(row.original.current_due_at),
+      },
+      {
+        accessorKey: 'requested_due_at',
+        header: 'Requested Due Date',
+        size: 175,
+        cell: ({ row }) => formatDate(row.original.requested_due_at),
+      },
+      {
+        accessorKey: 'reason',
+        header: 'Request Reason',
+        size: 260,
+      },
+      {
+        id: 'resolved_by',
+        header: 'Resolved By',
+        size: 170,
+        meta: { disableTruncate: true },
+        cell: ({ row }) => (
+          <PersonCell
+            name={row.original.resolved_by?.name}
+            role={row.original.resolved_by?.role.name}
+          />
+        ),
+      },
+      {
+        accessorKey: 'decision_note',
+        header: 'Decision Note',
+        size: 220,
+        cell: ({ row }) => row.original.decision_note || '-',
+      },
+      {
+        id: 'previous_requests',
+        header: 'Previous Requests',
+        size: 150,
+        cell: ({ row }) => (
+          <Badge variant="secondary">
+            {row.original.history_meta.previous_request_count}
+          </Badge>
+        ),
+      },
+      {
+        accessorKey: 'resolved_at',
+        header: 'Resolved On',
+        size: 175,
+        cell: ({ row }) => formatDate(row.original.resolved_at),
+      },
+    ],
+    [],
+  );
+}

src/app/(modules)/extension-requests/components/ExtensionRequestDecisionDialog.tsx

@@ -0,0 +1,229 @@
+'use client';
+
+import { useCallback, useEffect } from 'react';
+import { ArrowRight, Check, Loader2, X } from 'lucide-react';
+
+import {
+  AlertDialog,
+  AlertDialogAction,
+  AlertDialogCancel,
+  AlertDialogContent,
+  AlertDialogDescription,
+  AlertDialogFooter,
+  AlertDialogHeader,
+  AlertDialogTitle,
+} from '@/components/ui/alert-dialog';
+import { Button } from '@/components/ui/button';
+import {
+  Dialog,
+  DialogBody,
+  DialogContent,
+  DialogDescription,
+  DialogFooter,
+  DialogHeader,
+  DialogTitle,
+} from '@/components/ui/dialog';
+import { Label } from '@/components/ui/label';
+import { Textarea } from '@/components/ui/textarea';
+import type { TicketExtensionRequest } from '@/types';
+import { formatDate } from '@/utils/date';
+
+import {
+  MAX_EXTENSION_DECISION_NOTE_LENGTH,
+  type ExtensionRequestDecisionAction,
+  useExtensionRequestDecision,
+} from '../hooks/useExtensionRequestDecision';
+
+interface ExtensionRequestDecisionDialogProps {
+  request: TicketExtensionRequest | null;
+  action: ExtensionRequestDecisionAction | null;
+  open: boolean;
+  onOpenChange: (open: boolean) => void;
+}
+
+export function ExtensionRequestDecisionDialog({
+  request,
+  action,
+  open,
+  onOpenChange,
+}: ExtensionRequestDecisionDialogProps) {
+  const handleSuccess = useCallback(() => onOpenChange(false), [onOpenChange]);
+  const {
+    note,
+    setNote,
+    noteError,
+    selectedAction,
+    isPending,
+    isRejectConfirmationOpen,
+    setIsRejectConfirmationOpen,
+    submitDecision,
+    requestRejection,
+    resetDecision,
+  } = useExtensionRequestDecision({
+    ticketId: request?.ticket_id ?? '',
+    assignmentId: request?.assignment_id ?? 0,
+    onSuccess: handleSuccess,
+  });
+
+  useEffect(() => {
+    resetDecision();
+  }, [action, open, request?.id, resetDecision]);
+
+  const handleOpenChange = (nextOpen: boolean) => {
+    if (isPending) return;
+    onOpenChange(nextOpen);
+  };
+
+  if (!request || !action) return null;
+
+  const isApproval = action === 'approve';
+  const noteErrorId = `extension-manager-note-error-${request.id}`;
+
+  return (
+    <>
+      <Dialog open={open} onOpenChange={handleOpenChange}>
+        <DialogContent className="sm:max-w-xl" showCloseButton={!isPending}>
+          <DialogHeader>
+            <DialogTitle>
+              {isApproval
+                ? 'Approve extension request'
+                : 'Reject extension request'}
+            </DialogTitle>
+            <DialogDescription>
+              Review {request.ticket_name}, Assignment #{request.assignment_id}{' '}
+              before confirming this decision.
+            </DialogDescription>
+          </DialogHeader>
+
+          <DialogBody className="space-y-4">
+            <div className="grid grid-cols-[minmax(0,1fr)_auto_minmax(0,1fr)] items-start gap-3 rounded-lg border p-3">
+              <div>
+                <p className="text-xs text-muted-foreground">
+                  Current Due Date
+                </p>
+                <p className="mt-1 font-medium">
+                  {formatDate(request.current_due_at)}
+                </p>
+              </div>
+              <ArrowRight className="mt-5 size-4 text-muted-foreground" />
+              <div>
+                <p className="text-xs text-muted-foreground">
+                  Requested Due Date
+                </p>
+                <p className="mt-1 font-medium">
+                  {formatDate(request.requested_due_at)}
+                </p>
+              </div>
+            </div>
+
+            <div className="rounded-lg border p-3">
+              <p className="text-xs text-muted-foreground">Requested By</p>
+              <p className="mt-1 font-medium">
+                {request.requested_by?.name ?? 'Assigned worker'}
+              </p>
+              <p className="mt-3 text-xs text-muted-foreground">Reason</p>
+              <p className="mt-1 leading-relaxed">{request.reason}</p>
+            </div>
+
+            <div className="space-y-2">
+              <div className="space-y-0.5">
+                <Label htmlFor="extension-manager-note">
+                  Add Manager Comments
+                </Label>
+                <p className="text-xs text-muted-foreground">
+                  {isApproval
+                    ? 'Optional for approval.'
+                    : 'Required for rejection.'}
+                </p>
+              </div>
+              <div className="relative">
+                <Textarea
+                  id="extension-manager-note"
+                  value={note}
+                  onChange={(event) => setNote(event.target.value)}
+                  placeholder="Add a note explaining your decision..."
+                  disabled={isPending}
+                  aria-invalid={Boolean(noteError)}
+                  aria-describedby={noteError ? noteErrorId : undefined}
+                  className="min-h-24 resize-none pb-8"
+                />
+                <span className="pointer-events-none absolute right-3 bottom-2 text-xs text-muted-foreground">
+                  {note.length} / {MAX_EXTENSION_DECISION_NOTE_LENGTH}
+                </span>
+              </div>
+              {noteError ? (
+                <p id={noteErrorId} className="text-xs text-destructive">
+                  {noteError}
+                </p>
+              ) : null}
+            </div>
+          </DialogBody>
+
+          <DialogFooter>
+            <Button
+              type="button"
+              variant="outline"
+              disabled={isPending}
+              onClick={() => handleOpenChange(false)}
+            >
+              Cancel
+            </Button>
+            {isApproval ? (
+              <Button
+                type="button"
+                disabled={isPending}
+                onClick={() => void submitDecision('approve')}
+              >
+                {selectedAction === 'approve' ? (
+                  <Loader2 className="animate-spin" />
+                ) : (
+                  <Check />
+                )}
+                Approve Extension
+              </Button>
+            ) : (
+              <Button
+                type="button"
+                variant="destructive"
+                disabled={isPending}
+                onClick={requestRejection}
+              >
+                <X />
+                Reject Request
+              </Button>
+            )}
+          </DialogFooter>
+        </DialogContent>
+      </Dialog>
+
+      <AlertDialog
+        open={isRejectConfirmationOpen}
+        onOpenChange={setIsRejectConfirmationOpen}
+      >
+        <AlertDialogContent>
+          <AlertDialogHeader>
+            <AlertDialogTitle>Reject extension request?</AlertDialogTitle>
+            <AlertDialogDescription>
+              Are you sure you want to reject the extension request for{' '}
+              {request.ticket_name}, Assignment #{request.assignment_id}? This
+              decision cannot be undone.
+            </AlertDialogDescription>
+          </AlertDialogHeader>
+          <AlertDialogFooter>
+            <AlertDialogCancel disabled={isPending}>No</AlertDialogCancel>
+            <AlertDialogAction
+              variant="destructive"
+              disabled={isPending}
+              onClick={() => void submitDecision('reject')}
+            >
+              {selectedAction === 'reject' ? (
+                <Loader2 className="animate-spin" />
+              ) : null}
+              Yes, Reject
+            </AlertDialogAction>
+          </AlertDialogFooter>
+        </AlertDialogContent>
+      </AlertDialog>
+    </>
+  );
+}

src/app/(modules)/extension-requests/components/ExtensionRequestFilters.tsx

@@ -0,0 +1,69 @@
+'use client';
+
+import { FilterX } from 'lucide-react';
+
+import { TableSearchInput } from '@/components/data-table/TableSearchInput';
+import { Button } from '@/components/ui/button';
+import {
+  Select,
+  SelectContent,
+  SelectItem,
+  SelectTrigger,
+  SelectValue,
+} from '@/components/ui/select';
+
+import type { ExtensionRequestStatusFilter } from '../hooks/useExtensionRequestFilters';
+
+interface ExtensionRequestFiltersProps {
+  ticketName: string;
+  statusFilter: ExtensionRequestStatusFilter;
+  onTicketNameChange: (value: string) => void;
+  onStatusChange: (value: ExtensionRequestStatusFilter) => void;
+  onClear: () => void;
+}
+
+export function ExtensionRequestFilters({
+  ticketName,
+  statusFilter,
+  onTicketNameChange,
+  onStatusChange,
+  onClear,
+}: ExtensionRequestFiltersProps) {
+  return (
+    <div className="flex w-full flex-col gap-2 sm:flex-row sm:items-center">
+      <TableSearchInput
+        value={ticketName}
+        onChange={onTicketNameChange}
+        placeholder="Search by ticket name"
+        className="w-full sm:max-w-sm"
+      />
+      <Select
+        value={statusFilter}
+        onValueChange={(value) =>
+          onStatusChange(value as ExtensionRequestStatusFilter)
+        }
+      >
+        <SelectTrigger className="w-full sm:w-44">
+          <SelectValue />
+        </SelectTrigger>
+        <SelectContent>
+          <SelectItem value="all">All statuses</SelectItem>
+          <SelectItem value="pending">Pending</SelectItem>
+          <SelectItem value="approved">Approved</SelectItem>
+          <SelectItem value="rejected">Rejected</SelectItem>
+          <SelectItem value="cancelled">Cancelled</SelectItem>
+        </SelectContent>
+      </Select>
+      <Button
+        type="button"
+        variant="ghost"
+        size="sm"
+        disabled={!ticketName && statusFilter === 'pending'}
+        onClick={onClear}
+      >
+        <FilterX />
+        Clear Filters
+      </Button>
+    </div>
+  );
+}

src/app/(modules)/extension-requests/components/ExtensionRequestTable.tsx

@@ -0,0 +1,58 @@
+'use client';
+
+import type { ReactNode } from 'react';
+import type { ColumnDef } from '@tanstack/react-table';
+
+import { DataTable, type DataTableAction } from '@/components/data-table';
+import type { TicketExtensionRequest } from '@/types';
+
+interface ExtensionRequestTableProps {
+  columns: ColumnDef<TicketExtensionRequest>[];
+  requests: TicketExtensionRequest[];
+  isLoading: boolean;
+  toolbar: ReactNode;
+  skip: number;
+  limit: number;
+  total: number;
+  onPageChange: (skip: number) => void;
+  onLimitChange: (limit: number) => void;
+  onView: (request: TicketExtensionRequest) => void;
+  actions: DataTableAction<TicketExtensionRequest>[];
+}
+
+export function ExtensionRequestTable({
+  columns,
+  requests,
+  isLoading,
+  toolbar,
+  skip,
+  limit,
+  total,
+  onPageChange,
+  onLimitChange,
+  onView,
+  actions,
+}: ExtensionRequestTableProps) {
+  return (
+    <DataTable
+      title="Extension Requests"
+      columns={columns}
+      data={requests}
+      isLoading={isLoading}
+      toolbar={toolbar}
+      emptyTitle="No extension requests found."
+      emptyDescription="Try changing the ticket or status filters."
+      onRowClick={onView}
+      actions={actions}
+      actionsSticky
+      minColumnSize={130}
+      pagination={{
+        skip,
+        limit,
+        totalItems: total,
+        onPageChange,
+        onLimitChange,
+      }}
+    />
+  );
+}

src/app/(modules)/extension-requests/hooks/useExtensionRequestDecision.ts

@@ -0,0 +1,124 @@
+'use client';
+
+import { useCallback, useState } from 'react';
+import { useMutation, useQueryClient } from '@tanstack/react-query';
+import { toast } from 'sonner';
+
+import { ticketService } from '@/services/api';
+import type { ReviewTicketExtensionPayload } from '@/types';
+
+import { ticketKeys } from '../../ticket/queries/ticketKeys';
+import { extensionRequestKeys } from '../queries/extensionRequestKeys';
+
+export const MAX_EXTENSION_DECISION_NOTE_LENGTH = 300;
+
+export type ExtensionRequestDecisionAction = 'approve' | 'reject';
+
+interface UseExtensionRequestDecisionOptions {
+  ticketId: string;
+  assignmentId: number;
+  onSuccess?: () => void;
+}
+
+export function useExtensionRequestDecision({
+  ticketId,
+  assignmentId,
+  onSuccess,
+}: UseExtensionRequestDecisionOptions) {
+  const queryClient = useQueryClient();
+  const [note, setNoteValue] = useState('');
+  const [noteError, setNoteError] = useState<string | null>(null);
+  const [selectedAction, setSelectedAction] =
+    useState<ExtensionRequestDecisionAction | null>(null);
+  const [isRejectConfirmationOpen, setIsRejectConfirmationOpen] =
+    useState(false);
+
+  const reviewMutation = useMutation({
+    mutationFn: (payload: ReviewTicketExtensionPayload) =>
+      ticketService.reviewTicketExtension(ticketId, assignmentId, payload),
+    onSuccess: (_response, payload) => {
+      toast.success(
+        payload.action === 'approve'
+          ? 'Extension request approved'
+          : 'Extension request rejected',
+      );
+      queryClient.invalidateQueries({
+        queryKey: ticketKeys.extensionRequest(ticketId, assignmentId),
+      });
+      queryClient.invalidateQueries({
+        queryKey: extensionRequestKeys.lists(),
+      });
+      queryClient.invalidateQueries({
+        queryKey: ticketKeys.assignments(ticketId),
+      });
+      queryClient.invalidateQueries({
+        queryKey: ticketKeys.timeline(ticketId),
+      });
+      queryClient.invalidateQueries({ queryKey: ticketKeys.lists() });
+      queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() });
+      onSuccess?.();
+    },
+    onError: () => toast.error('Failed to review extension request'),
+  });
+
+  const setNote = useCallback((value: string) => {
+    const nextNote = value.slice(0, MAX_EXTENSION_DECISION_NOTE_LENGTH);
+    setNoteValue(nextNote);
+    if (nextNote.trim()) setNoteError(null);
+  }, []);
+
+  const submitDecision = useCallback(
+    async (action: ExtensionRequestDecisionAction) => {
+      const trimmedNote = note.trim();
+
+      if (action === 'reject' && !trimmedNote) {
+        setNoteError('Manager comments are required to reject this request.');
+        setIsRejectConfirmationOpen(false);
+        return;
+      }
+
+      setSelectedAction(action);
+      try {
+        await reviewMutation.mutateAsync({
+          action,
+          ...(trimmedNote ? { note: trimmedNote } : {}),
+        });
+      } catch {
+        // The mutation displays the error toast and leaves the form open.
+      } finally {
+        setSelectedAction(null);
+      }
+    },
+    [note, reviewMutation],
+  );
+
+  const requestRejection = useCallback(() => {
+    if (!note.trim()) {
+      setNoteError('Manager comments are required to reject this request.');
+      return;
+    }
+
+    setNoteError(null);
+    setIsRejectConfirmationOpen(true);
+  }, [note]);
+
+  const resetDecision = useCallback(() => {
+    setNoteValue('');
+    setNoteError(null);
+    setSelectedAction(null);
+    setIsRejectConfirmationOpen(false);
+  }, []);
+
+  return {
+    note,
+    setNote,
+    noteError,
+    selectedAction,
+    isPending: reviewMutation.isPending,
+    isRejectConfirmationOpen,
+    setIsRejectConfirmationOpen,
+    submitDecision,
+    requestRejection,
+    resetDecision,
+  };
+}

src/app/(modules)/extension-requests/hooks/useExtensionRequestFilters.ts

@@ -0,0 +1,51 @@
+'use client';
+
+import { useCallback, useState } from 'react';
+
+import { useDebounce } from '@/hooks/useDebounce';
+import type { TicketExtensionRequestStatus } from '@/types';
+
+export type ExtensionRequestStatusFilter = 'all' | TicketExtensionRequestStatus;
+
+export function useExtensionRequestFilters() {
+  const [skip, setSkip] = useState(0);
+  const [limit, setLimitValue] = useState(10);
+  const [ticketName, setTicketNameValue] = useState('');
+  const [statusFilter, setStatusFilterValue] =
+    useState<ExtensionRequestStatusFilter>('pending');
+  const debouncedTicketName = useDebounce(ticketName.trim(), 400);
+
+  const setLimit = useCallback((value: number) => {
+    setLimitValue(value);
+    setSkip(0);
+  }, []);
+
+  const setTicketName = useCallback((value: string) => {
+    setTicketNameValue(value);
+    setSkip(0);
+  }, []);
+
+  const setStatusFilter = useCallback((value: ExtensionRequestStatusFilter) => {
+    setStatusFilterValue(value);
+    setSkip(0);
+  }, []);
+
+  const clearFilters = useCallback(() => {
+    setTicketNameValue('');
+    setStatusFilterValue('pending');
+    setSkip(0);
+  }, []);
+
+  return {
+    skip,
+    setSkip,
+    limit,
+    setLimit,
+    ticketName,
+    debouncedTicketName,
+    setTicketName,
+    statusFilter,
+    setStatusFilter,
+    clearFilters,
+  };
+}

src/app/(modules)/extension-requests/hooks/useExtensionRequestQueries.ts

@@ -0,0 +1,47 @@
+'use client';
+
+import { useMemo } from 'react';
+import { useQuery } from '@tanstack/react-query';
+
+import { ticketService } from '@/services/api';
+import type { TicketExtensionRequestsParams } from '@/types';
+
+import type { ExtensionRequestStatusFilter } from './useExtensionRequestFilters';
+import { extensionRequestKeys } from '../queries/extensionRequestKeys';
+
+interface UseExtensionRequestsQueryParams {
+  skip: number;
+  limit: number;
+  ticketName: string;
+  statusFilter: ExtensionRequestStatusFilter;
+}
+
+function buildExtensionRequestParams({
+  skip,
+  limit,
+  ticketName,
+  statusFilter,
+}: UseExtensionRequestsQueryParams): TicketExtensionRequestsParams {
+  return {
+    skip,
+    limit,
+    ticket_name: ticketName || undefined,
+    status: statusFilter === 'all' ? undefined : statusFilter,
+  };
+}
+
+export function useExtensionRequestsQuery(
+  params: UseExtensionRequestsQueryParams,
+) {
+  const { skip, limit, ticketName, statusFilter } = params;
+  const queryParams = useMemo(
+    () =>
+      buildExtensionRequestParams({ skip, limit, ticketName, statusFilter }),
+    [limit, skip, statusFilter, ticketName],
+  );
+
+  return useQuery({
+    queryKey: extensionRequestKeys.list(queryParams),
+    queryFn: () => ticketService.getTicketExtensionRequests(queryParams),
+  });
+}

src/app/(modules)/extension-requests/layout.tsx

@@ -0,0 +1,16 @@
+'use client';
+
+import { PERMISSIONS } from '@/constants/permissions';
+import { PermissionRouteGuard } from '@/guards';
+
+export default function ExtensionRequestsLayout({
+  children,
+}: {
+  children: React.ReactNode;
+}) {
+  return (
+    <PermissionRouteGuard permission={PERMISSIONS.TICKET.ASSIGN}>
+      {children}
+    </PermissionRouteGuard>
+  );
+}

src/app/(modules)/extension-requests/page.tsx

@@ -0,0 +1,153 @@
+'use client';
+
+import { useCallback, useMemo, useState } from 'react';
+import { AlertCircle, CalendarClock, Check, RotateCcw, X } from 'lucide-react';
+import { useRouter } from 'next/navigation';
+
+import type { DataTableAction } from '@/components/data-table';
+import { PageHeader } from '@/components/page-header';
+import { Button } from '@/components/ui/button';
+import { PERMISSIONS } from '@/constants/permissions';
+import type { TicketExtensionRequest } from '@/types';
+import { ROUTES } from '@/utils/routes';
+
+import { useExtensionRequestColumns } from './components/ExtensionRequestColumns';
+import { ExtensionRequestDecisionDialog } from './components/ExtensionRequestDecisionDialog';
+import { ExtensionRequestFilters } from './components/ExtensionRequestFilters';
+import { ExtensionRequestTable } from './components/ExtensionRequestTable';
+import type { ExtensionRequestDecisionAction } from './hooks/useExtensionRequestDecision';
+import { useExtensionRequestFilters } from './hooks/useExtensionRequestFilters';
+import { useExtensionRequestsQuery } from './hooks/useExtensionRequestQueries';
+
+export default function ExtensionRequestsPage() {
+  const router = useRouter();
+  const [decision, setDecision] = useState<{
+    request: TicketExtensionRequest;
+    action: ExtensionRequestDecisionAction;
+  } | null>(null);
+  const {
+    skip,
+    setSkip,
+    limit,
+    setLimit,
+    ticketName,
+    debouncedTicketName,
+    setTicketName,
+    statusFilter,
+    setStatusFilter,
+    clearFilters,
+  } = useExtensionRequestFilters();
+  const extensionRequestsQuery = useExtensionRequestsQuery({
+    skip,
+    limit,
+    ticketName: debouncedTicketName,
+    statusFilter,
+  });
+  const columns = useExtensionRequestColumns();
+  const requests = extensionRequestsQuery.data?.items ?? [];
+  const total = extensionRequestsQuery.data?.total ?? 0;
+
+  const actions = useMemo<DataTableAction<TicketExtensionRequest>[]>(
+    () => [
+      {
+        label: 'Approve extension',
+        icon: <Check className="text-emerald-600" />,
+        permission: PERMISSIONS.TICKET.ASSIGN,
+        hidden: (request) => request.status !== 'pending',
+        className:
+          'border-emerald-200 hover:bg-emerald-50 dark:border-emerald-900 dark:hover:bg-emerald-950/50',
+        onClick: (request) => setDecision({ request, action: 'approve' }),
+      },
+      {
+        label: 'Reject extension',
+        icon: <X className="text-destructive" />,
+        permission: PERMISSIONS.TICKET.ASSIGN,
+        hidden: (request) => request.status !== 'pending',
+        className:
+          'border-destructive/30 hover:bg-destructive/5 hover:text-destructive',
+        onClick: (request) => setDecision({ request, action: 'reject' }),
+      },
+    ],
+    [],
+  );
+
+  const openTicket = useCallback(
+    (request: TicketExtensionRequest) => {
+      router.push(ROUTES.TICKET_DETAIL(request.ticket_id));
+    },
+    [router],
+  );
+
+  const filterToolbar = useMemo(
+    () => (
+      <ExtensionRequestFilters
+        ticketName={ticketName}
+        statusFilter={statusFilter}
+        onTicketNameChange={setTicketName}
+        onStatusChange={setStatusFilter}
+        onClear={clearFilters}
+      />
+    ),
+    [clearFilters, setTicketName, setStatusFilter, statusFilter, ticketName],
+  );
+
+  return (
+    <main className="relative z-10 space-y-5">
+      <PageHeader
+        title="Extension Requests"
+        description="Track deadline extension requests across all ticket assignments."
+        icon={CalendarClock}
+      />
+
+      {extensionRequestsQuery.isError ? (
+        <div
+          role="alert"
+          className="flex min-h-48 flex-col items-center justify-center rounded-lg border border-dashed border-destructive/40 bg-destructive/5 px-4 text-center"
+        >
+          <AlertCircle className="mb-2 size-6 text-destructive" />
+          <p className="text-sm font-medium text-destructive">
+            Failed to load extension requests.
+          </p>
+          <Button
+            type="button"
+            variant="outline"
+            size="sm"
+            className="mt-3"
+            disabled={extensionRequestsQuery.isFetching}
+            onClick={() => extensionRequestsQuery.refetch()}
+          >
+            <RotateCcw
+              className={
+                extensionRequestsQuery.isFetching ? 'animate-spin' : undefined
+              }
+            />
+            Retry
+          </Button>
+        </div>
+      ) : (
+        <ExtensionRequestTable
+          columns={columns}
+          requests={requests}
+          isLoading={extensionRequestsQuery.isLoading}
+          toolbar={filterToolbar}
+          skip={skip}
+          limit={limit}
+          total={total}
+          onPageChange={setSkip}
+          onLimitChange={setLimit}
+          onView={openTicket}
+          actions={actions}
+        />
+      )}
+
+      <ExtensionRequestDecisionDialog
+        request={decision?.request ?? null}
+        action={decision?.action ?? null}
+        open={Boolean(decision)}
+        onOpenChange={(open) => {
+          if (!open) setDecision(null);
+        }}
+      />
+    </main>
+  );
+}

src/app/(modules)/extension-requests/queries/extensionRequestKeys.ts

@@ -0,0 +1,8 @@
+import type { TicketExtensionRequestsParams } from '@/types';
+
+export const extensionRequestKeys = {
+  all: ['extension-requests'] as const,
+  lists: () => [...extensionRequestKeys.all, 'list'] as const,
+  list: (params: TicketExtensionRequestsParams) =>
+    [...extensionRequestKeys.lists(), params] as const,
+};

src/app/(modules)/layout.tsx

@@ -1,10 +1,8 @@
-import { BreadcrumbBasic } from '@/components/app-breadcrumb';
 import { AppSidebar } from '@/components/app-sidebar';
-import { ModeToggle } from '@/components/mode-toogle';
+import { SidebarProvider } from '@/components/ui/sidebar';
-import { SidebarProvider, SidebarTrigger } from '@/components/ui/sidebar';
-import { Separator } from '@/components/ui/separator';
 import { AuthGuard } from '@/guards';
 import React from 'react';
+import { ModuleShellHeader } from './_components/module-shell-header';
 
 const ModulesLayout = ({
   children,
@@ -13,18 +11,13 @@ const ModulesLayout = ({
 }>) => {
   return (
     <AuthGuard>
-      <SidebarProvider>
+      <SidebarProvider defaultOpen={false}>
         <AppSidebar />
-        <main className="flex flex-1 flex-col w-full h-screen overflow-hidden">
+        <main className="flex h-screen min-w-0 flex-1 flex-col overflow-hidden">
-          <div className="flex-1 overflow-auto">
+          <div className="scroll-stable min-w-0 flex-1 overflow-auto">
-            <div className="max-w-380 mx-auto w-full flex flex-col min-h-full">
+            <div className="mx-auto flex min-h-full w-full min-w-0 max-w-380 flex-col">
-              <div className="flex gap-3 items-center sticky top-0 bg-background z-50 py-3 px-6 border-b border-border">
+              <ModuleShellHeader />
-                <SidebarTrigger />
+              <div className="min-w-0 flex-1 p-6">{children}</div>
-                <ModeToggle />
-                <Separator orientation="vertical" className="mx-2 h-4" />
-                <BreadcrumbBasic />
-              </div>
-              <div className="p-6 flex-1">{children}</div>
             </div>
           </div>
         </main>

src/app/(modules)/package/components/PackageDialog.tsx

@@ -10,6 +10,7 @@ import { ProjectSelect } from '@/components/lookups/ProjectSelect';
 import { Button } from '@/components/ui/button';
 import {
   Dialog,
+  DialogBody,
   DialogContent,
   DialogDescription,
   DialogFooter,
@@ -62,20 +63,24 @@ export function PackageDialog({
   return (
     <Dialog open={open} onOpenChange={onOpenChange}>
       <DialogContent
-        className="flex max-h-[calc(100vh-2rem)] flex-col gap-0 p-0 sm:max-w-2xl"
+        className="sm:max-w-2xl"
         onOpenAutoFocus={(event) => event.preventDefault()}
       >
-        <DialogHeader className="shrink-0 border-b px-6 py-4 pr-12">
+        <DialogHeader>
-          <DialogTitle className="text-lg leading-none font-semibold tracking-tight">
+          <DialogTitle>
             {packageId ? 'Edit Package' : 'Create Package'}
           </DialogTitle>
-          <DialogDescription className="text-sm">
+          <DialogDescription>
             Manage package details and optional chainage range.
           </DialogDescription>
         </DialogHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
-          <div className="max-h-[58vh] space-y-6 overflow-y-auto px-6 py-4">
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
+          <DialogBody className="space-y-6">
             <section className="space-y-4">
               <div className="space-y-1">
                 <h3 className="text-sm font-semibold">Basic details</h3>
@@ -120,7 +125,7 @@ export function PackageDialog({
                 <FormField id="package-region" label="Region">
                   <Input
                     id="package-region"
-                    placeholder="North Zone"
+                    placeholder="Enter region"
                     {...register('region')}
                   />
                 </FormField>
@@ -131,21 +136,22 @@ export function PackageDialog({
               <div className="space-y-1">
                 <h3 className="text-sm font-semibold">Chainage range</h3>
                 <p className="text-sm text-muted-foreground">
-                  Optional start and end kilometre values.
+                  start and end kilometre values.
                 </p>
               </div>
 
               <div className="grid gap-4 md:grid-cols-2">
                 <FormField
                   id="package-start"
-                  label="Start (km)"
+                  label="Start Chainage"
                   error={startErrorMessage}
                 >
                   <Input
                     id="package-start"
                     type="number"
-                    step="0.01"
+                    step="1"
-                    placeholder="0.00"
+                    min="0"
+                    placeholder="Enter start chainage"
                     aria-invalid={!!startErrorMessage}
                     {...register('chainage_start_km')}
                   />
@@ -153,23 +159,24 @@ export function PackageDialog({
 
                 <FormField
                   id="package-end"
-                  label="End (km)"
+                  label="End Chainage"
                   error={endErrorMessage}
                 >
                   <Input
                     id="package-end"
                     type="number"
-                    step="0.01"
+                    step="1"
-                    placeholder="0.00"
+                    min="0"
+                    placeholder="Enter end chainage"
                     aria-invalid={!!endErrorMessage}
                     {...register('chainage_end_km')}
                   />
                 </FormField>
               </div>
             </section>
-          </div>
+          </DialogBody>
 
-          <DialogFooter className="shrink-0 border-t px-6 py-4">
+          <DialogFooter>
             <Button
               type="button"
               variant="outline"
@@ -179,7 +186,9 @@ export function PackageDialog({
               Cancel
             </Button>
             <Button type="submit" disabled={isSaving || !canSubmit}>
-              {isSaving ? <Loader2 className="mr-2 size-4 animate-spin" /> : null}
+              {isSaving ? (
+                <Loader2 className="mr-2 size-4 animate-spin" />
+              ) : null}
               {packageId ? 'Update Package' : 'Create Package'}
             </Button>
           </DialogFooter>

src/app/(modules)/package/hooks/usePackageForm.ts

@@ -7,29 +7,25 @@ import { useForm, useWatch } from 'react-hook-form';
 import { toast } from 'sonner';
 import { z } from 'zod';
 
+import {
+  optionalIntegerNumber,
+  validateChainageRange,
+} from '@/lib/validation/numberField';
 import { packageService } from '@/services/api';
 import type { Package, PackageCreate, PackageUpdate } from '@/types';
 
 import { packageKeys } from '../queries/packageKeys';
 
-const optionalNumber = z.string().refine(
+const packageFormSchema = z
-  (value) => {
+  .object({
-    if (!value.trim()) {
-      return true;
-    }
-    return Number.isFinite(Number(value));
-  },
-  { message: 'Enter a valid number' },
-);
-
-const packageFormSchema = z.object({
     id: z.string().optional(),
     project_id: z.string().trim().min(1, 'Project is required'),
     name: z.string().trim().min(1, 'Package name is required'),
     region: z.string().optional(),
-  chainage_start_km: optionalNumber,
+    chainage_start_km: optionalIntegerNumber,
-  chainage_end_km: optionalNumber,
+    chainage_end_km: optionalIntegerNumber,
-});
+  })
+  .superRefine(validateChainageRange);
 
 export type PackageFormValues = z.infer<typeof packageFormSchema>;
 
@@ -103,18 +99,7 @@ export function usePackageForm({ onSaved }: { onSaved: () => void }) {
     },
   });
 
-  const onSubmit = handleSubmit(
+  const onSubmit = handleSubmit((values) => saveMutation.mutate(values));
-    (values) => saveMutation.mutate(values),
-    (formErrors) => {
-      if (formErrors.project_id?.message) {
-        toast.error(formErrors.project_id.message);
-        return;
-      }
-      if (formErrors.name?.message) {
-        toast.error(formErrors.name.message);
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset(defaultValues);

src/app/(modules)/package/page.tsx

@@ -4,6 +4,16 @@ import { useCallback, useState } from 'react';
 import { Package as PackageIcon, Plus } from 'lucide-react';
 
 import { PageHeader } from '@/components/page-header';
+import {
+  AlertDialog,
+  AlertDialogAction,
+  AlertDialogCancel,
+  AlertDialogContent,
+  AlertDialogDescription,
+  AlertDialogFooter,
+  AlertDialogHeader,
+  AlertDialogTitle,
+} from '@/components/ui/alert-dialog';
 import { Button } from '@/components/ui/button';
 import type { Package } from '@/types';
 
@@ -20,6 +30,7 @@ import {
 
 export default function PackagePage() {
   const [isDialogOpen, setIsDialogOpen] = useState(false);
+  const [packageToDelete, setPackageToDelete] = useState<Package | null>(null);
   const { skip, setSkip, limit, setLimit } = usePackageFilters();
   const packagesQuery = usePackagesQuery({ skip, limit });
   const projectsQuery = useProjectOptionsQuery();
@@ -67,14 +78,25 @@ export default function PackagePage() {
 
   const deletePackage = useCallback(
     (pkg: Package) => {
-      if (!confirm(`Are you sure you want to delete package "${pkg.name}"?`)) {
+      setPackageToDelete(pkg);
-        return;
-      }
-      deletePackageMutation.mutate(pkg);
     },
-    [deletePackageMutation],
+    [],
   );
 
+  const handleDeleteDialogOpenChange = useCallback((open: boolean) => {
+    if (!open) {
+      setPackageToDelete(null);
+    }
+  }, []);
+
+  const confirmDeletePackage = useCallback(() => {
+    if (!packageToDelete) return;
+
+    deletePackageMutation.mutate(packageToDelete, {
+      onSettled: () => setPackageToDelete(null),
+    });
+  }, [deletePackageMutation, packageToDelete]);
+
   const projects = projectsQuery.data?.items ?? [];
   const packages = packagesQuery.data?.items ?? [];
   const total = packagesQuery.data?.totalItems ?? 0;
@@ -122,6 +144,36 @@ export default function PackagePage() {
         canSubmit={canSubmit}
         isSaving={isSaving}
       />
+
+      <AlertDialog
+        open={Boolean(packageToDelete)}
+        onOpenChange={handleDeleteDialogOpenChange}
+      >
+        <AlertDialogContent>
+          <AlertDialogHeader>
+            <AlertDialogTitle>Delete package?</AlertDialogTitle>
+            <AlertDialogDescription>
+              This will permanently delete{' '}
+              <span className="font-medium text-foreground">
+                {packageToDelete?.name}
+              </span>
+              . This action cannot be undone.
+            </AlertDialogDescription>
+          </AlertDialogHeader>
+          <AlertDialogFooter>
+            <AlertDialogCancel disabled={deletePackageMutation.isPending}>
+              Cancel
+            </AlertDialogCancel>
+            <AlertDialogAction
+              variant="destructive"
+              disabled={deletePackageMutation.isPending}
+              onClick={confirmDeletePackage}
+            >
+              Delete
+            </AlertDialogAction>
+          </AlertDialogFooter>
+        </AlertDialogContent>
+      </AlertDialog>
     </>
   );
 }

src/app/(modules)/page.tsx

@@ -1,6 +1,18 @@
-import { redirect } from 'next/navigation';
+'use client';
-import { ROUTES } from '@/utils/routes';
+
+import { useEffect } from 'react';
+import { useRouter } from 'next/navigation';
+
+import { AppLoader } from '@/components/AppLoader';
+import { useAppStore } from '@/store/app.store';
 
 export default function HomePage() {
-  redirect(ROUTES.DASHBOARD);
+  const router = useRouter();
+  const defaultRoute = useAppStore((state) => state.defaultRoute);
+
+  useEffect(() => {
+    router.replace(defaultRoute ?? '/access');
+  }, [defaultRoute, router]);
+
+  return <AppLoader label="Opening workspace" />;
 }

src/app/(modules)/plans/components/PlanSheet.tsx

@@ -67,7 +67,7 @@ export function PlanSheet({
 
   return (
     <Sheet open={open} onOpenChange={onOpenChange}>
-      <SheetContent className="w-full gap-0 p-0 sm:max-w-3xl">
+      <SheetContent className="w-full! gap-0 p-0 sm:max-w-3xl! lg:max-w-4xl!">
         <SheetHeader className="shrink-0 border-b px-6 py-4 pr-12">
           <SheetTitle className="text-lg leading-none font-semibold tracking-tight">
             {planId ? 'Edit Plan' : 'Create Plan'}
@@ -77,7 +77,11 @@ export function PlanSheet({
           </SheetDescription>
         </SheetHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
           <div className="flex-1 space-y-5 overflow-y-auto px-6 py-4">
             <div className="grid gap-4 md:grid-cols-2">
               <FormField
@@ -242,7 +246,7 @@ export function PlanSheet({
               <label className="flex items-center gap-2">
                 <input
                   type="checkbox"
-                  className="size-4 rounded border-border accent-primary"
+                  className="size-4 rounded-lg border-border accent-primary"
                   {...register('is_active')}
                 />
                 Active
@@ -250,7 +254,7 @@ export function PlanSheet({
               <label className="flex items-center gap-2">
                 <input
                   type="checkbox"
-                  className="size-4 rounded border-border accent-primary"
+                  className="size-4 rounded-lg border-border accent-primary"
                   {...register('is_custom')}
                 />
                 Custom plan
@@ -269,7 +273,7 @@ export function PlanSheet({
               }
             >
               {isPermissionsLoading ? (
-                <div className="rounded-md border p-6 text-muted-foreground">
+                <div className="rounded-lg border p-6 text-muted-foreground">
                   Loading permissions...
                 </div>
               ) : (

src/app/(modules)/plans/hooks/usePlanForm.ts

@@ -8,7 +8,6 @@ import {
 import type { PermissionTreeItem, Plan } from '@/types';
 import { useCallback } from 'react';
 import { useForm, useWatch } from 'react-hook-form';
-import { toast } from 'sonner';
 import { z } from 'zod';
 
 import { useSavePlanMutation } from './usePlanMutations';
@@ -104,8 +103,7 @@ export function usePlanForm({
     price.trim().length > 0 &&
     permissionIds.length > 0;
 
-  const onSubmit = handleSubmit(
+  const onSubmit = handleSubmit((values) => {
-    (values) => {
     saveMutation.mutate({
       ...values,
       name: values.name.trim(),
@@ -118,17 +116,7 @@ export function usePlanForm({
       max_users: toNumber(values.max_users),
       max_roles: toNumber(values.max_roles),
     });
-    },
+  });
-    (formErrors) => {
-      const firstMessage = Object.values(formErrors).find(
-        (error) => error?.message,
-      )?.message;
-
-      if (firstMessage) {
-        toast.error(String(firstMessage));
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset({

src/app/(modules)/project/components/ProjectDialog.tsx

@@ -8,6 +8,7 @@ import { FormField } from '@/components/form';
 import { Button } from '@/components/ui/button';
 import {
   Dialog,
+  DialogBody,
   DialogContent,
   DialogDescription,
   DialogFooter,
@@ -54,20 +55,24 @@ export function ProjectDialog({
   return (
     <Dialog open={open} onOpenChange={onOpenChange}>
       <DialogContent
-        className="flex max-h-[calc(100vh-2rem)] flex-col gap-0 p-0 sm:max-w-2xl"
+        className="sm:max-w-2xl"
         onOpenAutoFocus={(event) => event.preventDefault()}
       >
-        <DialogHeader className="shrink-0 border-b px-6 py-4 pr-12">
+        <DialogHeader>
-          <DialogTitle className="text-lg leading-none font-semibold tracking-tight">
+          <DialogTitle>
             {projectId ? 'Edit Project' : 'Create Project'}
           </DialogTitle>
-          <DialogDescription className="text-sm">
+          <DialogDescription>
             Manage road project identity and optional coordinate boundaries.
           </DialogDescription>
         </DialogHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
-          <div className="max-h-[58vh] space-y-6 overflow-y-auto px-6 py-4">
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
+          <DialogBody className="space-y-6">
             <section className="space-y-4">
               <div className="space-y-1">
                 <h3 className="text-sm font-semibold">Basic details</h3>
@@ -94,14 +99,14 @@ export function ProjectDialog({
                 <FormField id="project-state" label="State">
                   <Input
                     id="project-state"
-                    placeholder="Maharashtra"
+                    placeholder="Enter state"
                     {...register('state')}
                   />
                 </FormField>
                 <FormField id="project-corridor" label="Corridor Name">
                   <Input
                     id="project-corridor"
-                    placeholder="Mumbai-Goa Highway"
+                    placeholder="Enter corridor name"
                     {...register('corridor_name')}
                   />
                 </FormField>
@@ -127,7 +132,9 @@ export function ProjectDialog({
                       id="project-start-lat"
                       type="number"
                       step="any"
-                      placeholder="0.0000"
+                      min="-90"
+                      max="90"
+                      placeholder="Enter start latitude"
                       aria-invalid={!!startLatErrorMessage}
                       {...register('start_lat')}
                     />
@@ -141,7 +148,9 @@ export function ProjectDialog({
                       id="project-start-lng"
                       type="number"
                       step="any"
-                      placeholder="0.0000"
+                      min="-180"
+                      max="180"
+                      placeholder="Enter start longitude"
                       aria-invalid={!!startLngErrorMessage}
                       {...register('start_lng')}
                     />
@@ -158,7 +167,9 @@ export function ProjectDialog({
                       id="project-end-lat"
                       type="number"
                       step="any"
-                      placeholder="0.0000"
+                      min="-90"
+                      max="90"
+                      placeholder="Enter end latitude"
                       aria-invalid={!!endLatErrorMessage}
                       {...register('end_lat')}
                     />
@@ -172,7 +183,9 @@ export function ProjectDialog({
                       id="project-end-lng"
                       type="number"
                       step="any"
-                      placeholder="0.0000"
+                      min="-180"
+                      max="180"
+                      placeholder="Enter end longitude"
                       aria-invalid={!!endLngErrorMessage}
                       {...register('end_lng')}
                     />
@@ -180,9 +193,9 @@ export function ProjectDialog({
                 </div>
               </div>
             </section>
-          </div>
+          </DialogBody>
 
-          <DialogFooter className="shrink-0 border-t px-6 py-4">
+          <DialogFooter>
             <Button
               type="button"
               variant="outline"
@@ -192,7 +205,9 @@ export function ProjectDialog({
               Cancel
             </Button>
             <Button type="submit" disabled={isSaving || !canSubmit}>
-              {isSaving ? <Loader2 className="mr-2 size-4 animate-spin" /> : null}
+              {isSaving ? (
+                <Loader2 className="mr-2 size-4 animate-spin" />
+              ) : null}
               {projectId ? 'Update Project' : 'Create Project'}
             </Button>
           </DialogFooter>

src/app/(modules)/project/hooks/useProjectForm.ts

@@ -7,30 +7,24 @@ import { useForm, useWatch } from 'react-hook-form';
 import { toast } from 'sonner';
 import { z } from 'zod';
 
+import {
+  optionalLatitude,
+  optionalLongitude,
+} from '@/lib/validation/numberField';
 import { projectService } from '@/services/api';
 import type { Project, ProjectCreate, ProjectUpdate } from '@/types';
 
 import { projectKeys } from '../queries/projectKeys';
 
-const optionalCoordinate = z.string().refine(
-  (value) => {
-    if (!value.trim()) {
-      return true;
-    }
-    return Number.isFinite(Number(value));
-  },
-  { message: 'Enter a valid number' },
-);
-
 const projectFormSchema = z.object({
   id: z.string().optional(),
   name: z.string().trim().min(1, 'Project name is required'),
   state: z.string().optional(),
   corridor_name: z.string().optional(),
-  start_lat: optionalCoordinate,
+  start_lat: optionalLatitude,
-  start_lng: optionalCoordinate,
+  start_lng: optionalLongitude,
-  end_lat: optionalCoordinate,
+  end_lat: optionalLatitude,
-  end_lng: optionalCoordinate,
+  end_lng: optionalLongitude,
 });
 
 export type ProjectFormValues = z.infer<typeof projectFormSchema>;
@@ -106,14 +100,7 @@ export function useProjectForm({ onSaved }: { onSaved: () => void }) {
     },
   });
 
-  const onSubmit = handleSubmit(
+  const onSubmit = handleSubmit((values) => saveMutation.mutate(values));
-    (values) => saveMutation.mutate(values),
-    (formErrors) => {
-      if (formErrors.name?.message) {
-        toast.error(formErrors.name.message);
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset(defaultValues);

src/app/(modules)/project/page.tsx

@@ -4,6 +4,16 @@ import { useCallback, useState } from 'react';
 import { Layers, Plus } from 'lucide-react';
 
 import { PageHeader } from '@/components/page-header';
+import {
+  AlertDialog,
+  AlertDialogAction,
+  AlertDialogCancel,
+  AlertDialogContent,
+  AlertDialogDescription,
+  AlertDialogFooter,
+  AlertDialogHeader,
+  AlertDialogTitle,
+} from '@/components/ui/alert-dialog';
 import { Button } from '@/components/ui/button';
 import type { Project } from '@/types';
 
@@ -19,6 +29,7 @@ import {
 
 export default function ProjectPage() {
   const [isDialogOpen, setIsDialogOpen] = useState(false);
+  const [projectToDelete, setProjectToDelete] = useState<Project | null>(null);
   const { skip, setSkip, limit, setLimit } = useProjectFilters();
   const projectsQuery = useProjectsQuery({ skip, limit });
   const deleteProjectMutation = useDeleteProjectMutation();
@@ -63,16 +74,25 @@ export default function ProjectPage() {
 
   const deleteProject = useCallback(
     (project: Project) => {
-      if (
+      setProjectToDelete(project);
-        !confirm(`Are you sure you want to delete project "${project.name}"?`)
-      ) {
-        return;
-      }
-      deleteProjectMutation.mutate(project);
     },
-    [deleteProjectMutation],
+    [],
   );
 
+  const handleDeleteDialogOpenChange = useCallback((open: boolean) => {
+    if (!open) {
+      setProjectToDelete(null);
+    }
+  }, []);
+
+  const confirmDeleteProject = useCallback(() => {
+    if (!projectToDelete) return;
+
+    deleteProjectMutation.mutate(projectToDelete, {
+      onSettled: () => setProjectToDelete(null),
+    });
+  }, [deleteProjectMutation, projectToDelete]);
+
   const columns = useProjectColumns();
   const projects = projectsQuery.data?.items ?? [];
   const total = projectsQuery.data?.totalItems ?? 0;
@@ -117,6 +137,36 @@ export default function ProjectPage() {
         canSubmit={canSubmit}
         isSaving={isSaving}
       />
+
+      <AlertDialog
+        open={Boolean(projectToDelete)}
+        onOpenChange={handleDeleteDialogOpenChange}
+      >
+        <AlertDialogContent>
+          <AlertDialogHeader>
+            <AlertDialogTitle>Delete project?</AlertDialogTitle>
+            <AlertDialogDescription>
+              This will permanently delete{' '}
+              <span className="font-medium text-foreground">
+                {projectToDelete?.name}
+              </span>
+              . This action cannot be undone.
+            </AlertDialogDescription>
+          </AlertDialogHeader>
+          <AlertDialogFooter>
+            <AlertDialogCancel disabled={deleteProjectMutation.isPending}>
+              Cancel
+            </AlertDialogCancel>
+            <AlertDialogAction
+              variant="destructive"
+              disabled={deleteProjectMutation.isPending}
+              onClick={confirmDeleteProject}
+            >
+              Delete
+            </AlertDialogAction>
+          </AlertDialogFooter>
+        </AlertDialogContent>
+      </AlertDialog>
     </>
   );
 }

src/app/(modules)/results/[videoId]/components/VideoResultsSkeleton.tsx

@@ -0,0 +1,108 @@
+'use client';
+
+import { Skeleton } from '@/components/ui/skeleton';
+
+function StatSkeleton() {
+  return (
+    <div className="flex flex-col items-center rounded-lg border border-muted bg-muted/30 p-4 text-center">
+      <Skeleton className="mb-2 size-9 rounded-lg" />
+      <Skeleton className="h-6 w-12" />
+      <Skeleton className="mt-2 h-3 w-20" />
+    </div>
+  );
+}
+
+function DetectionLogSkeleton() {
+  return (
+    <div className="rounded-lg border bg-card p-3">
+      <div className="flex gap-3">
+        <Skeleton className="size-20 shrink-0 rounded-lg" />
+        <div className="min-w-0 flex-1 space-y-2">
+          <div className="flex items-start justify-between gap-3">
+            <div className="space-y-2">
+              <Skeleton className="h-5 w-28" />
+              <Skeleton className="h-3 w-20" />
+            </div>
+            <div className="space-y-2">
+              <Skeleton className="h-3 w-12" />
+              <Skeleton className="h-3 w-10" />
+            </div>
+          </div>
+          <Skeleton className="h-3 w-32" />
+          <Skeleton className="h-3 w-44" />
+        </div>
+      </div>
+    </div>
+  );
+}
+
+export function VideoResultsSkeleton() {
+  return (
+    <div className="space-y-8">
+      <div className="flex flex-col gap-4 sm:flex-row sm:items-center sm:justify-between">
+        <div className="flex min-w-0 items-start gap-3">
+          <Skeleton className="size-10 rounded-lg" />
+          <div className="min-w-0 space-y-2">
+            <Skeleton className="h-7 w-60 max-w-full" />
+            <Skeleton className="h-3 w-80 max-w-full" />
+          </div>
+        </div>
+        <Skeleton className="h-8 w-20" />
+      </div>
+
+      <section className="overflow-hidden rounded-lg border bg-card">
+        <div className="border-b p-6 pb-4">
+          <div className="flex items-center gap-3">
+            <Skeleton className="size-10 rounded-lg" />
+            <div className="space-y-2">
+              <Skeleton className="h-5 w-44" />
+              <Skeleton className="h-3 w-64" />
+            </div>
+          </div>
+        </div>
+
+        <div className="p-6">
+          <div className="grid grid-cols-1 gap-6 lg:grid-cols-3">
+            <div className="space-y-6 lg:col-span-2">
+              <Skeleton className="aspect-video w-full rounded-lg border" />
+
+              <section className="overflow-hidden rounded-lg border bg-card/80">
+                <div className="flex flex-col gap-3 border-b px-4 py-3 sm:flex-row sm:items-center sm:justify-between">
+                  <div className="space-y-2">
+                    <Skeleton className="h-4 w-48" />
+                    <Skeleton className="h-3 w-72 max-w-full" />
+                  </div>
+                  <Skeleton className="h-8 w-48" />
+                </div>
+                <div className="grid grid-cols-1 gap-2 p-3 sm:grid-cols-3">
+                  {Array.from({ length: 3 }).map((_, index) => (
+                    <Skeleton key={index} className="h-16 w-full rounded-lg" />
+                  ))}
+                </div>
+              </section>
+            </div>
+
+            <div className="space-y-4">
+              <div className="flex items-center justify-between">
+                <Skeleton className="h-5 w-36" />
+              </div>
+              <div className="h-107.5 rounded-lg border bg-muted/20 p-4">
+                <div className="space-y-3">
+                  {Array.from({ length: 5 }).map((_, index) => (
+                    <DetectionLogSkeleton key={index} />
+                  ))}
+                </div>
+              </div>
+            </div>
+          </div>
+
+          <div className="mt-6 grid grid-cols-2 gap-3 md:grid-cols-5">
+            {Array.from({ length: 5 }).map((_, index) => (
+              <StatSkeleton key={index} />
+            ))}
+          </div>
+        </div>
+      </section>
+    </div>
+  );
+}

src/app/(modules)/results/[videoId]/page.tsx

@@ -1,25 +1,12 @@
 'use client';
 
-import { useMemo } from 'react';
 import { useParams, useRouter } from 'next/navigation';
-import { ArrowLeft, Loader2, TrendingUp } from 'lucide-react';
+import { ArrowLeft, TrendingUp } from 'lucide-react';
 import VideoPlayerSection from '@/components/videoPlayerSection';
 import { PageHeader } from '@/components/page-header';
 import { Button } from '@/components/ui/button';
-import { CompletedVideoResult, DetectionType } from '@/types';
-import { getDetectionModeConfig } from '@/constants/detectionModeConfig';
 import { useVideoResultsQuery } from '../hooks/useVideoResults';
-
+import { VideoResultsSkeleton } from './components/VideoResultsSkeleton';
-const inferDetectionType = (data: CompletedVideoResult): DetectionType => {
-  if (data.detection_mode) return data.detection_mode as DetectionType;
-
-  const signboards = data.summary?.unique_signboards || 0;
-  const potholes = data.summary?.unique_potholes || 0;
-
-  if (signboards > 0 && potholes > 0) return 'pot-sign-detection';
-  if (signboards > 0) return 'sign-board-detection';
-  return 'pothole-detection';
-};
 
 export default function VideoResultsPage() {
   const router = useRouter();
@@ -32,34 +19,19 @@ export default function VideoResultsPage() {
     error: queryError,
   } = useVideoResultsQuery(videoId);
 
-  const detectionType = useMemo<DetectionType>(
-    () =>
-      detectionData ? inferDetectionType(detectionData) : 'pothole-detection',
-    [detectionData],
-  );
-
   const error = isError
     ? queryError instanceof Error
       ? queryError.message
       : 'Failed to load results'
     : null;
 
-  const getTitle = () => {
-    const config = getDetectionModeConfig(detectionType);
-    return `${config.label} Results`;
-  };
-
   if (isLoading) {
-    return (
+    return <VideoResultsSkeleton />;
-      <div className="min-h-[60vh] flex items-center justify-center">
-        <Loader2 className="h-8 w-8 animate-spin text-primary" />
-      </div>
-    );
   }
 
   if (error) {
     return (
-      <div className="min-h-[60vh] flex items-center justify-center">
+      <div className="flex min-h-[60vh] items-center justify-center">
         <p className="text-sm text-destructive">{error}</p>
       </div>
     );
@@ -68,7 +40,7 @@ export default function VideoResultsPage() {
   return (
     <div className="space-y-8">
       <PageHeader
-        title={getTitle()}
+        title="Detection Results"
         description={`Video ID: ${videoId}`}
         icon={TrendingUp}
         actions={

src/app/(modules)/results/hooks/useVideoResults.ts

@@ -4,6 +4,7 @@ import { useEffect, useState } from 'react';
 import { useQuery } from '@tanstack/react-query';
 
 import { videoService } from '@/services/api';
+import type { VideoAnnotationFramesParams } from '@/types';
 
 import { videoKeys } from '../queries/videoKeys';
 
@@ -18,6 +19,20 @@ export function useVideoResultsQuery(videoId: string | undefined) {
   });
 }
 
+export function useVideoAnnotationFramesQuery(
+  videoId: string | undefined,
+  params: VideoAnnotationFramesParams,
+) {
+  return useQuery({
+    queryKey: videoKeys.annotationFrames(videoId ?? '', params),
+    queryFn: () =>
+      videoService.getVideoAnnotationFrames(videoId as string, params),
+    enabled: Boolean(videoId),
+    staleTime: 1000 * 60 * 5,
+    gcTime: 1000 * 60 * 30,
+  });
+}
+
 /**
  * Download the annotated video through the authenticated axios client and
  * expose a local object URL that the native `<video>` element can play.
@@ -26,10 +41,10 @@ export function useVideoResultsQuery(videoId: string | undefined) {
  * directly is what fixes the 401. The browser cannot attach the Bearer token to
  * a media request, but axios can.
  */
-export function useAnnotatedVideoQuery(url: string | undefined) {
+export function useProtectedVideoQuery(url: string | undefined) {
   const query = useQuery({
     queryKey: videoKeys.annotatedVideo(url ?? ''),
-    queryFn: () => videoService.getAnnotatedVideo(url as string),
+    queryFn: () => videoService.getProtectedVideo(url as string),
     enabled: Boolean(url),
     staleTime: Infinity,
     gcTime: 1000 * 60 * 30,
@@ -59,3 +74,5 @@ export function useAnnotatedVideoQuery(url: string | undefined) {
     refetch: query.refetch,
   };
 }
+
+export const useAnnotatedVideoQuery = useProtectedVideoQuery;

src/app/(modules)/results/queries/videoKeys.ts

@@ -2,6 +2,10 @@ export const videoKeys = {
   all: ['videos'] as const,
   results: () => [...videoKeys.all, 'results'] as const,
   result: (videoId: string) => [...videoKeys.results(), videoId] as const,
+  annotationFrames: (
+    videoId: string,
+    params: { start_time_ms: number; end_time_ms: number },
+  ) => [...videoKeys.result(videoId), 'annotation-frames', params] as const,
   annotatedVideos: () => [...videoKeys.all, 'annotated'] as const,
   annotatedVideo: (url: string) =>
     [...videoKeys.annotatedVideos(), url] as const,

src/app/(modules)/roles/components/RoleSheet.tsx

@@ -62,7 +62,7 @@ export function RoleSheet({
     <Sheet open={open} onOpenChange={onOpenChange}>
       <SheetContent
         side="right"
-        className="flex h-full flex-col gap-0 p-0 sm:max-w-3xl lg:max-w-2xl"
+        className="flex h-full w-full! flex-col gap-0 p-0 sm:max-w-3xl!"
       >
         <SheetHeader className="shrink-0 border-b px-6 py-4 pr-12">
           <SheetTitle className="text-lg leading-none font-semibold tracking-tight">
@@ -73,7 +73,11 @@ export function RoleSheet({
           </SheetDescription>
         </SheetHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
           <div className="flex-1 space-y-5 overflow-y-auto px-6 py-4">
             <div className="grid gap-4 md:grid-cols-2">
               <FormField
@@ -125,7 +129,7 @@ export function RoleSheet({
               }
             >
               {isPermissionsLoading ? (
-                <div className="rounded-md border p-6 text-muted-foreground">
+                <div className="rounded-lg border p-6 text-muted-foreground">
                   Loading permissions...
                 </div>
               ) : (

src/app/(modules)/roles/components/RoleTable.tsx

@@ -2,7 +2,7 @@
 
 import type { ColumnDef, SortingState } from '@tanstack/react-table';
 import type { ReactNode } from 'react';
-import { Edit, RotateCcw } from 'lucide-react';
+import { Edit, ShieldCheck, ShieldX } from 'lucide-react';
 
 import { DataTable } from '@/components/data-table';
 import { PERMISSIONS } from '@/constants/permissions';
@@ -58,7 +58,12 @@ export function RoleTable({
         },
         {
           label: (role) => (role.effective_status ? 'Deactivate' : 'Activate'),
-          icon: <RotateCcw className="size-4" />,
+          icon: (role) =>
+            role.effective_status ? (
+              <ShieldX className="size-4 text-destructive" />
+            ) : (
+              <ShieldCheck className="size-4 text-emerald-600" />
+            ),
           permission: PERMISSIONS.ROLE.DELETE,
           disabled: () => isStatusPending,
           onClick: onToggleStatus,

src/app/(modules)/roles/hooks/useRoleForm.ts

@@ -89,22 +89,7 @@ export function useRoleForm({
     },
   });
 
-  const onSubmit = handleSubmit(
+  const onSubmit = handleSubmit((values) => saveMutation.mutate(values));
-    (values) => saveMutation.mutate(values),
-    (formErrors) => {
-      if (formErrors.name?.message) {
-        toast.error(formErrors.name.message);
-        return;
-      }
-      if (formErrors.display_name?.message) {
-        toast.error(formErrors.display_name.message);
-        return;
-      }
-      if (formErrors.permission_ids?.message) {
-        toast.error(formErrors.permission_ids.message);
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset({

src/app/(modules)/segment/components/SegmentDialog.tsx

@@ -11,6 +11,7 @@ import { ProjectSelect } from '@/components/lookups/ProjectSelect';
 import { Button } from '@/components/ui/button';
 import {
   Dialog,
+  DialogBody,
   DialogContent,
   DialogDescription,
   DialogFooter,
@@ -71,20 +72,24 @@ export function SegmentDialog({
   return (
     <Dialog open={open} onOpenChange={onOpenChange}>
       <DialogContent
-        className="flex max-h-[calc(100vh-2rem)] flex-col gap-0 p-0 sm:max-w-2xl"
+        className="sm:max-w-2xl"
         onOpenAutoFocus={(event) => event.preventDefault()}
       >
-        <DialogHeader className="shrink-0 border-b px-6 py-4 pr-12">
+        <DialogHeader>
-          <DialogTitle className="text-lg leading-none font-semibold tracking-tight">
+          <DialogTitle>
             {segmentId ? 'Edit Segment' : 'Create Segment'}
           </DialogTitle>
-          <DialogDescription className="text-sm">
+          <DialogDescription>
             Manage segment binding, chainage values, direction, and coordinates.
           </DialogDescription>
         </DialogHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
-          <div className="max-h-[58vh] space-y-6 overflow-y-auto px-6 py-4">
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
+          <DialogBody className="space-y-6">
             <section className="space-y-4">
               <div className="space-y-1">
                 <h3 className="text-sm font-semibold">Basic details</h3>
@@ -178,16 +183,16 @@ export function SegmentDialog({
               <div className="grid gap-4 md:grid-cols-2">
                 <FormField
                   id="segment-start-km"
-                  label="Start (km)"
+                  label="Start Chainage"
                   required
                   error={getError('chainage_start_km')}
                 >
                   <Input
                     id="segment-start-km"
                     type="number"
-                    step="any"
+                    step="1"
                     min="0"
-                    placeholder="0.0"
+                    placeholder="Enter start chainage"
                     aria-invalid={!!getError('chainage_start_km')}
                     {...register('chainage_start_km')}
                   />
@@ -195,16 +200,16 @@ export function SegmentDialog({
 
                 <FormField
                   id="segment-end-km"
-                  label="End (km)"
+                  label="End Chainage"
                   required
                   error={getError('chainage_end_km')}
                 >
                   <Input
                     id="segment-end-km"
                     type="number"
-                    step="any"
+                    step="1"
                     min="0"
-                    placeholder="1.0"
+                    placeholder="Enter end chainage"
                     aria-invalid={!!getError('chainage_end_km')}
                     {...register('chainage_end_km')}
                   />
@@ -296,9 +301,9 @@ export function SegmentDialog({
                 </div>
               </div>
             </section>
-          </div>
+          </DialogBody>
 
-          <DialogFooter className="shrink-0 border-t px-6 py-4">
+          <DialogFooter>
             <Button
               type="button"
               variant="outline"
@@ -308,7 +313,9 @@ export function SegmentDialog({
               Cancel
             </Button>
             <Button type="submit" disabled={isSaving || !canSubmit}>
-              {isSaving ? <Loader2 className="mr-2 size-4 animate-spin" /> : null}
+              {isSaving ? (
+                <Loader2 className="mr-2 size-4 animate-spin" />
+              ) : null}
               {segmentId ? 'Update Segment' : 'Create Segment'}
             </Button>
           </DialogFooter>

src/app/(modules)/segment/hooks/useSegmentForm.ts

@@ -7,49 +7,32 @@ import { useForm, useWatch } from 'react-hook-form';
 import { toast } from 'sonner';
 import { z } from 'zod';
 
+import {
+  requiredIntegerNumber,
+  requiredLatitude,
+  requiredLongitude,
+  validateChainageRange,
+} from '@/lib/validation/numberField';
 import { chainageService } from '@/services/api';
 import type { Chainage, ChainageCreate, ChainageUpdate } from '@/types';
 
 import { segmentKeys } from '../queries/segmentKeys';
 
-const requiredNumber = (message: string) =>
+const segmentFormSchema = z
-  z
+  .object({
-    .string()
-    .trim()
-    .min(1, message)
-    .refine((value) => Number.isFinite(Number(value)), {
-      message: 'Enter a valid number',
-    });
-
-const latitude = requiredNumber('Latitude is required').refine(
-  (value) => {
-    const numberValue = Number(value);
-    return numberValue >= -90 && numberValue <= 90;
-  },
-  { message: 'Latitude must be between -90 and 90' },
-);
-
-const longitude = requiredNumber('Longitude is required').refine(
-  (value) => {
-    const numberValue = Number(value);
-    return numberValue >= -180 && numberValue <= 180;
-  },
-  { message: 'Longitude must be between -180 and 180' },
-);
-
-const segmentFormSchema = z.object({
     id: z.string().optional(),
     project_id: z.string().trim().min(1, 'Project is required'),
     package_id: z.string().trim().min(1, 'Package is required'),
     segment_name: z.string().trim().min(1, 'Segment name is required'),
-  chainage_start_km: requiredNumber('Start km is required'),
+    chainage_start_km: requiredIntegerNumber('Start km is required'),
-  chainage_end_km: requiredNumber('End km is required'),
+    chainage_end_km: requiredIntegerNumber('End km is required'),
-  start_lat: latitude,
+    start_lat: requiredLatitude,
-  start_lng: longitude,
+    start_lng: requiredLongitude,
-  end_lat: latitude,
+    end_lat: requiredLatitude,
-  end_lng: longitude,
+    end_lng: requiredLongitude,
     direction: z.enum(['UP', 'DOWN']),
-});
+  })
+  .superRefine(validateChainageRange);
 
 export type SegmentFormValues = z.infer<typeof segmentFormSchema>;
 
@@ -141,17 +124,7 @@ export function useSegmentForm({ onSaved }: { onSaved: () => void }) {
     },
   });
 
-  const onSubmit = handleSubmit(
+  const onSubmit = handleSubmit((values) => saveMutation.mutate(values));
-    (values) => saveMutation.mutate(values),
-    (formErrors) => {
-      const firstMessage = Object.values(formErrors).find(
-        (error) => error?.message,
-      )?.message;
-      if (firstMessage) {
-        toast.error(String(firstMessage));
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset(defaultValues);

src/app/(modules)/segment/page.tsx

@@ -4,6 +4,16 @@ import { useCallback, useState } from 'react';
 import { Milestone, Plus } from 'lucide-react';
 
 import { PageHeader } from '@/components/page-header';
+import {
+  AlertDialog,
+  AlertDialogAction,
+  AlertDialogCancel,
+  AlertDialogContent,
+  AlertDialogDescription,
+  AlertDialogFooter,
+  AlertDialogHeader,
+  AlertDialogTitle,
+} from '@/components/ui/alert-dialog';
 import { Button } from '@/components/ui/button';
 import type { Chainage } from '@/types';
 
@@ -21,6 +31,7 @@ import {
 
 export default function SegmentPage() {
   const [isDialogOpen, setIsDialogOpen] = useState(false);
+  const [segmentToDelete, setSegmentToDelete] = useState<Chainage | null>(null);
   const { skip, setSkip, limit, setLimit } = useSegmentFilters();
   const segmentsQuery = useSegmentsQuery({ skip, limit });
   const projectsQuery = useProjectOptionsQuery();
@@ -75,18 +86,25 @@ export default function SegmentPage() {
 
   const deleteSegment = useCallback(
     (segment: Chainage) => {
-      if (
+      setSegmentToDelete(segment);
-        !confirm(
-          `Are you sure you want to delete segment "${segment.segment_name}"?`,
-        )
-      ) {
-        return;
-      }
-      deleteSegmentMutation.mutate(segment);
     },
-    [deleteSegmentMutation],
+    [],
   );
 
+  const handleDeleteDialogOpenChange = useCallback((open: boolean) => {
+    if (!open) {
+      setSegmentToDelete(null);
+    }
+  }, []);
+
+  const confirmDeleteSegment = useCallback(() => {
+    if (!segmentToDelete) return;
+
+    deleteSegmentMutation.mutate(segmentToDelete, {
+      onSettled: () => setSegmentToDelete(null),
+    });
+  }, [deleteSegmentMutation, segmentToDelete]);
+
   const projects = projectsQuery.data?.items ?? [];
   const allPackages = allPackagesQuery.data?.items ?? [];
   const segments = segmentsQuery.data?.items ?? [];
@@ -139,6 +157,36 @@ export default function SegmentPage() {
         canSubmit={canSubmit}
         isSaving={isSaving}
       />
+
+      <AlertDialog
+        open={Boolean(segmentToDelete)}
+        onOpenChange={handleDeleteDialogOpenChange}
+      >
+        <AlertDialogContent>
+          <AlertDialogHeader>
+            <AlertDialogTitle>Delete segment?</AlertDialogTitle>
+            <AlertDialogDescription>
+              This will permanently delete{' '}
+              <span className="font-medium text-foreground">
+                {segmentToDelete?.segment_name}
+              </span>
+              . This action cannot be undone.
+            </AlertDialogDescription>
+          </AlertDialogHeader>
+          <AlertDialogFooter>
+            <AlertDialogCancel disabled={deleteSegmentMutation.isPending}>
+              Cancel
+            </AlertDialogCancel>
+            <AlertDialogAction
+              variant="destructive"
+              disabled={deleteSegmentMutation.isPending}
+              onClick={confirmDeleteSegment}
+            >
+              Delete
+            </AlertDialogAction>
+          </AlertDialogFooter>
+        </AlertDialogContent>
+      </AlertDialog>
     </>
   );
 }

src/app/(modules)/tenants/components/TenantSheet.tsx

@@ -1,13 +1,19 @@
 'use client';
 
-import type { ComponentProps } from 'react';
+import { useMemo, useRef, type ComponentProps } from 'react';
-import type { FieldErrors, UseFormRegister } from 'react-hook-form';
+import {
+  Controller,
+  type Control,
+  type FieldErrors,
+  type UseFormRegister,
+} from 'react-hook-form';
 import { Loader2 } from 'lucide-react';
 
-import { FormField } from '@/components/form';
+import { FormField, PhoneInput, SelectPopover } from '@/components/form';
 import { Button } from '@/components/ui/button';
 import {
   Dialog,
+  DialogBody,
   DialogContent,
   DialogDescription,
   DialogFooter,
@@ -15,16 +21,12 @@ import {
   DialogTitle,
 } from '@/components/ui/dialog';
 import { Input } from '@/components/ui/input';
-import {
-  Select,
-  SelectContent,
-  SelectItem,
-  SelectTrigger,
-  SelectValue,
-} from '@/components/ui/select';
 import type { Client, Plan } from '@/types';
 
-import type { TenantFormValues } from '../hooks/useTenantForm';
+import type {
+  TenantAdminFieldLocks,
+  TenantFormValues,
+} from '../hooks/useTenantForm';
 
 interface TenantSheetProps {
   open: boolean;
@@ -32,6 +34,7 @@ interface TenantSheetProps {
   tenantId?: number;
   isEditMode: boolean;
   register: UseFormRegister<TenantFormValues>;
+  control: Control<TenantFormValues>;
   errors: FieldErrors<TenantFormValues>;
   isSubmitted: boolean;
   onSubmit: ComponentProps<'form'>['onSubmit'];
@@ -46,6 +49,7 @@ interface TenantSheetProps {
   isLookupsLoading: boolean;
   isSaving: boolean;
   adminEmail?: string;
+  adminFieldLocks: TenantAdminFieldLocks;
 }
 
 export function TenantSheet({
@@ -54,6 +58,7 @@ export function TenantSheet({
   tenantId,
   isEditMode,
   register,
+  control,
   errors,
   isSubmitted,
   onSubmit,
@@ -68,25 +73,49 @@ export function TenantSheet({
   isLookupsLoading,
   isSaving,
   adminEmail,
+  adminFieldLocks,
 }: TenantSheetProps) {
+  const dropdownPortalRef = useRef<HTMLDivElement | null>(null);
   const fieldError = (field: keyof TenantFormValues) =>
     isSubmitted ? errors[field]?.message : undefined;
 
+  const clientOptions = useMemo(
+    () =>
+      clients.map((client) => ({
+        value: String(client.id),
+        label: [client.first_name, client.last_name].filter(Boolean).join(' '),
+      })),
+    [clients],
+  );
+
+  const planOptions = useMemo(
+    () =>
+      plans.map((plan) => ({
+        value: String(plan.id),
+        label: plan.name,
+      })),
+    [plans],
+  );
+
   return (
     <Dialog open={open} onOpenChange={onOpenChange}>
-      <DialogContent className="flex max-h-[calc(100vh-2rem)] flex-col gap-0 p-0 sm:max-w-3xl">
+      <DialogContent className="sm:max-w-3xl">
-        <DialogHeader className="shrink-0 border-b px-6 py-4 pr-12">
+        <DialogHeader>
-          <DialogTitle className="text-lg leading-none font-semibold tracking-tight">
+          <DialogTitle>
             {tenantId ? 'Edit Tenant' : 'Create Tenant'}
           </DialogTitle>
-          <DialogDescription className="text-sm">
+          <DialogDescription>
             Bind a client and subscription plan, then invite the tenant
             administrator.
           </DialogDescription>
         </DialogHeader>
 
-        <form onSubmit={onSubmit} className="flex min-h-0 flex-1 flex-col">
+        <form
-          <div className="max-h-[50vh] space-y-5 overflow-y-auto px-6 py-4">
+          noValidate
+          onSubmit={onSubmit}
+          className="flex min-h-0 flex-1 flex-col"
+        >
+          <DialogBody className="space-y-5">
             <div className="space-y-1">
               <p>Basic Information</p>
               <p className="text-muted-foreground">
@@ -128,29 +157,24 @@ export function TenantSheet({
             </div>
 
             <div className="grid gap-4 md:grid-cols-2">
-              <FormField label="Client" required error={fieldError('client_id')}>
+              <FormField
-                <Select
+                id="tenant-client"
+                label="Client"
+                required
+                error={fieldError('client_id')}
+              >
+                <SelectPopover
+                  options={clientOptions}
                   value={clientId}
                   onValueChange={onClientChange}
                   disabled={isLookupsLoading}
-                >
+                  portalContainer={dropdownPortalRef}
-                  <SelectTrigger>
-                    <SelectValue
                   placeholder={
-                        isLookupsLoading
+                    isLookupsLoading ? 'Loading clients...' : 'Select client'
-                          ? 'Loading clients...'
-                          : 'Select client'
                   }
+                  searchPlaceholder="Search clients"
+                  emptyMessage="No clients found."
                 />
-                  </SelectTrigger>
-                  <SelectContent>
-                    {clients.map((client) => (
-                      <SelectItem key={client.id} value={String(client.id)}>
-                        {client.name}
-                      </SelectItem>
-                    ))}
-                  </SelectContent>
-                </Select>
                 <input
                   type="hidden"
                   {...register('client_id')}
@@ -160,30 +184,23 @@ export function TenantSheet({
               </FormField>
 
               <FormField
+                id="tenant-plan"
                 label="Subscription Plan"
                 required
                 error={fieldError('plan_id')}
               >
-                <Select
+                <SelectPopover
+                  options={planOptions}
                   value={planId}
                   onValueChange={onPlanChange}
                   disabled={isLookupsLoading}
-                >
+                  portalContainer={dropdownPortalRef}
-                  <SelectTrigger>
-                    <SelectValue
                   placeholder={
                     isLookupsLoading ? 'Loading plans...' : 'Select plan'
                   }
+                  searchPlaceholder="Search plans"
+                  emptyMessage="No plans found."
                 />
-                  </SelectTrigger>
-                  <SelectContent>
-                    {plans.map((plan) => (
-                      <SelectItem key={plan.id} value={String(plan.id)}>
-                        {plan.name}
-                      </SelectItem>
-                    ))}
-                  </SelectContent>
-                </Select>
                 <input
                   type="hidden"
                   {...register('plan_id')}
@@ -211,7 +228,7 @@ export function TenantSheet({
                   id="tenant-description"
                   placeholder="North zone operations"
                   {...register('description')}
-                  className="min-h-20 w-full rounded-md border border-input bg-background px-3 py-2 outline-none focus-visible:border-ring"
+                  className="min-h-20 w-full rounded-lg border border-input bg-background px-3 py-2 outline-none focus-visible:border-ring"
                 />
               </FormField>
             </div>
@@ -236,6 +253,7 @@ export function TenantSheet({
                       id="admin-first-name"
                       placeholder="Enter first name"
                       aria-invalid={!!fieldError('admin_first_name')}
+                      readOnly={adminFieldLocks.admin_first_name}
                       {...register('admin_first_name')}
                     />
                   </FormField>
@@ -250,6 +268,7 @@ export function TenantSheet({
                       id="admin-last-name"
                       placeholder="Enter last name"
                       aria-invalid={!!fieldError('admin_last_name')}
+                      readOnly={adminFieldLocks.admin_last_name}
                       {...register('admin_last_name')}
                     />
                   </FormField>
@@ -267,6 +286,7 @@ export function TenantSheet({
                       type="email"
                       placeholder="admin@example.com"
                       aria-invalid={!!fieldError('admin_email')}
+                      readOnly={adminFieldLocks.admin_email}
                       {...register('admin_email')}
                     />
                   </FormField>
@@ -276,17 +296,26 @@ export function TenantSheet({
                     label="Phone Number"
                     error={fieldError('admin_phone_number')}
                   >
-                    <Input
+                    <Controller
-                      id="admin-phone"
+                      control={control}
-                      placeholder="+91-9000011111"
+                      name="admin_phone_number"
+                      render={({ field }) => (
+                        <PhoneInput
+                          value={field.value}
+                          onChange={field.onChange}
+                          onBlur={field.onBlur}
+                          placeholder="Enter phone number"
                           aria-invalid={!!fieldError('admin_phone_number')}
-                      {...register('admin_phone_number')}
+                          disabled={adminFieldLocks.admin_phone_number}
+                          portalContainer={dropdownPortalRef}
+                        />
+                      )}
                     />
                   </FormField>
                 </div>
               </>
             ) : adminEmail ? (
-              <div className="rounded-md border bg-muted/40 p-4 text-muted-foreground">
+              <div className="rounded-lg border bg-muted/40 p-4 text-muted-foreground">
                 Admin invitation details cannot be changed after tenant
                 creation.
                 <p className="mt-1 text-foreground">
@@ -294,9 +323,9 @@ export function TenantSheet({
                 </p>
               </div>
             ) : null}
-          </div>
+          </DialogBody>
 
-          <DialogFooter className="shrink-0 border-t px-6 py-4">
+          <DialogFooter>
             <Button
               type="button"
               variant="outline"
@@ -316,6 +345,8 @@ export function TenantSheet({
             </Button>
           </DialogFooter>
         </form>
+
+        <div ref={dropdownPortalRef} />
       </DialogContent>
     </Dialog>
   );

src/app/(modules)/tenants/hooks/useTenantForm.ts

@@ -1,35 +1,35 @@
 'use client';
 
 import { zodResolver } from '@hookform/resolvers/zod';
-import { useCallback } from 'react';
+import { isValidPhoneNumber } from 'libphonenumber-js';
+import { useCallback, useState } from 'react';
 import { useForm, useWatch } from 'react-hook-form';
-import { toast } from 'sonner';
 import { z } from 'zod';
 
 import type { Tenant } from '@/types';
 
 import { useSaveTenantMutation } from './useTenantMutations';
 
-const optionalPhoneSchema = z
+const requiredText = (message: string) => z.string().trim().min(1, message);
-  .string()
-  .trim()
-  .refine((value) => value === '' || /^\+(?:[0-9] ?|-){6,18}[0-9]$/.test(value), {
-    message: 'Please enter a valid phone number',
-  });
 
 const tenantFormSchema = z
   .object({
     id: z.number().optional(),
-    name: z.string().trim().min(1, 'Tenant name is required'),
+    name: requiredText('Tenant name is required'),
-    slug: z.string().trim().min(1, 'Slug is required'),
+    slug: requiredText('Slug is required'),
-    client_id: z.string().trim().min(1, 'Client is required'),
+    client_id: requiredText('Client is required'),
-    plan_id: z.string().trim().min(1, 'Plan is required'),
+    plan_id: requiredText('Plan is required'),
     domain: z.string().trim(),
     description: z.string().trim(),
     admin_first_name: z.string().trim(),
     admin_last_name: z.string().trim(),
     admin_email: z.string().trim(),
-    admin_phone_number: optionalPhoneSchema,
+    admin_phone_number: z
+      .string()
+      .trim()
+      .refine((value) => value === '' || isValidPhoneNumber(value), {
+        message: 'Enter a valid phone number',
+      }),
   })
   .superRefine((values, ctx) => {
     if (values.id) return;
@@ -38,7 +38,7 @@ const tenantFormSchema = z
       ctx.addIssue({
         code: 'custom',
         path: ['admin_first_name'],
-        message: 'Admin first name is required',
+        message: 'First name is required',
       });
     }
 
@@ -46,7 +46,7 @@ const tenantFormSchema = z
       ctx.addIssue({
         code: 'custom',
         path: ['admin_last_name'],
-        message: 'Admin last name is required',
+        message: 'Last name is required',
       });
     }
 
@@ -98,6 +98,20 @@ function splitContactName(contactName: string) {
   return { firstName: parts[0], lastName: parts.slice(1).join(' ') };
 }
 
+export type TenantAdminFieldLocks = {
+  admin_first_name: boolean;
+  admin_last_name: boolean;
+  admin_email: boolean;
+  admin_phone_number: boolean;
+};
+
+const defaultAdminFieldLocks: TenantAdminFieldLocks = {
+  admin_first_name: false,
+  admin_last_name: false,
+  admin_email: false,
+  admin_phone_number: false,
+};
+
 export function useTenantForm({ onSaved }: { onSaved: () => void }) {
   const {
     register,
@@ -115,10 +129,15 @@ export function useTenantForm({ onSaved }: { onSaved: () => void }) {
   const saveMutation = useSaveTenantMutation({
     onSaved: () => {
       reset(defaultValues);
+      setAdminFieldLocks(defaultAdminFieldLocks);
       onSaved();
     },
   });
 
+  const [adminFieldLocks, setAdminFieldLocks] = useState<TenantAdminFieldLocks>(
+    defaultAdminFieldLocks,
+  );
+
   const tenantId = useWatch({ control, name: 'id' });
   const clientId = useWatch({ control, name: 'client_id' }) || '';
   const planId = useWatch({ control, name: 'plan_id' }) || '';
@@ -138,21 +157,11 @@ export function useTenantForm({ onSaved }: { onSaved: () => void }) {
         adminLastName.trim().length > 0 &&
         adminEmail.trim().length > 0));
 
-  const handleSubmit = submitForm(
+  const handleSubmit = submitForm((values) => saveMutation.mutate(values));
-    (values) => saveMutation.mutate(values),
-    (formErrors) => {
-      const firstMessage = Object.values(formErrors).find(
-        (error) => error?.message,
-      )?.message;
-
-      if (firstMessage) {
-        toast.error(String(firstMessage));
-      }
-    },
-  );
 
   const openCreate = useCallback(() => {
     reset(defaultValues);
+    setAdminFieldLocks(defaultAdminFieldLocks);
   }, [reset]);
 
   const openEdit = useCallback(
@@ -170,19 +179,37 @@ export function useTenantForm({ onSaved }: { onSaved: () => void }) {
         admin_email: tenant.admin_email || '',
         admin_phone_number: '',
       });
+      setAdminFieldLocks(defaultAdminFieldLocks);
     },
     [reset],
   );
 
+  const clearAdminFields = useCallback(() => {
+    setValue('admin_first_name', '', { shouldDirty: true });
+    setValue('admin_last_name', '', { shouldDirty: true });
+    setValue('admin_email', '', { shouldDirty: true });
+    setValue('admin_phone_number', '', { shouldDirty: true });
+    setAdminFieldLocks(defaultAdminFieldLocks);
+  }, [setValue]);
+
   const applyClientAdminDefaults = useCallback(
     (contactName: string, contactEmail: string, contactPhone: string) => {
       if (isEditMode) return;
 
       const { firstName, lastName } = splitContactName(contactName);
+      const trimmedEmail = contactEmail.trim();
+      const trimmedPhone = contactPhone.trim();
+
       setValue('admin_first_name', firstName, { shouldDirty: true });
       setValue('admin_last_name', lastName, { shouldDirty: true });
-      setValue('admin_email', contactEmail, { shouldDirty: true });
+      setValue('admin_email', trimmedEmail, { shouldDirty: true });
-      setValue('admin_phone_number', contactPhone, { shouldDirty: true });
+      setValue('admin_phone_number', trimmedPhone, { shouldDirty: true });
+      setAdminFieldLocks({
+        admin_first_name: firstName.trim().length > 0,
+        admin_last_name: lastName.trim().length > 0,
+        admin_email: trimmedEmail.length > 0,
+        admin_phone_number: trimmedPhone.length > 0,
+      });
     },
     [isEditMode, setValue],
   );
@@ -197,9 +224,9 @@ export function useTenantForm({ onSaved }: { onSaved: () => void }) {
 
   return {
     register,
+    control,
     handleSubmit,
     reset,
-    control,
     setValue,
     openCreate,
     openEdit,
@@ -211,7 +238,9 @@ export function useTenantForm({ onSaved }: { onSaved: () => void }) {
     errors,
     isSubmitted,
     canSubmit,
+    adminFieldLocks,
     applyClientAdminDefaults,
+    clearAdminFields,
     syncSlugFromName,
     isSaving: isSubmitting || saveMutation.isPending,
   };

src/app/(modules)/tenants/page.tsx

@@ -54,6 +54,7 @@ export default function TenantsPage() {
   });
   const {
     register,
+    control,
     handleSubmit,
     openCreate: prepareCreateTenant,
     openEdit: prepareEditTenant,
@@ -65,7 +66,9 @@ export default function TenantsPage() {
     errors,
     isSubmitted,
     canSubmit,
+    adminFieldLocks,
     applyClientAdminDefaults,
+    clearAdminFields,
     syncSlugFromName,
     setValue,
     isSaving,
@@ -77,7 +80,11 @@ export default function TenantsPage() {
     (value: string) => {
       setValue('client_id', value, { shouldDirty: true, shouldValidate: true });
 
-      if (!value || isEditMode) return;
+      if (isEditMode) return;
+
+      clearAdminFields();
+
+      if (!value) return;
 
       clientService.getClientById(Number(value)).then((client) => {
         applyClientAdminDefaults(
@@ -87,7 +94,7 @@ export default function TenantsPage() {
         );
       });
     },
-    [applyClientAdminDefaults, isEditMode, setValue],
+    [applyClientAdminDefaults, clearAdminFields, isEditMode, setValue],
   );
 
   const handlePlanChange = useCallback(
@@ -183,6 +190,7 @@ export default function TenantsPage() {
         tenantId={tenantId}
         isEditMode={isEditMode}
         register={register}
+        control={control}
         errors={errors}
         isSubmitted={isSubmitted}
         onSubmit={handleSubmit}
@@ -197,6 +205,7 @@ export default function TenantsPage() {
         isLookupsLoading={isLookupsLoading}
         isSaving={isSaving}
         adminEmail={adminEmail}
+        adminFieldLocks={adminFieldLocks}
       />
     </>
   );

src/app/(modules)/ticket/[ticketId]/assign/components/AssignTicketForm.tsx

@@ -0,0 +1,242 @@
+'use client';
+
+import { useMemo, useState } from 'react';
+import {
+  ArrowRight,
+  Mail,
+  MapPin,
+  Phone,
+  Send,
+  ShieldCheck,
+  Users,
+} from 'lucide-react';
+
+import { DatePickerSimple } from '@/components/form/DatePickerSimple';
+import { AssignableWorkerSelect } from '@/components/lookups/AssignableWorkerSelect';
+import { Button } from '@/components/ui/button';
+import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import { Label } from '@/components/ui/label';
+import { Textarea } from '@/components/ui/textarea';
+import type { AssignableTicketUser } from '@/types';
+
+import { useAssignTicketMutation } from '../../../hooks/useTicketQueries';
+import {
+  formatCompactRangeCoordinate,
+  formatRangeCoordinate,
+  type AssignmentRangePoint,
+} from './assignmentRange';
+
+interface AssignTicketFormProps {
+  ticketId: string;
+  selectedClassNames: string[];
+  startPoint: AssignmentRangePoint | null;
+  endPoint: AssignmentRangePoint | null;
+  onAssigned: () => void;
+}
+
+export function AssignTicketForm({
+  ticketId,
+  selectedClassNames,
+  startPoint,
+  endPoint,
+  onAssigned,
+}: AssignTicketFormProps) {
+  const [selectedUserId, setSelectedUserId] = useState('');
+  const [selectedContractor, setSelectedContractor] =
+    useState<AssignableTicketUser | null>(null);
+  const [dueDate, setDueDate] = useState<Date>();
+  const [assignNote, setAssignNote] = useState('');
+
+  const assignMutation = useAssignTicketMutation(ticketId);
+  const today = useMemo(() => {
+    const date = new Date();
+    date.setHours(0, 0, 0, 0);
+    return date;
+  }, []);
+  const maxDueMonth = useMemo(
+    () => new Date(today.getFullYear() + 20, 11),
+    [today],
+  );
+  const hasIncompleteLocationRange = Boolean(startPoint) !== Boolean(endPoint);
+
+  return (
+    <Card>
+      <CardHeader>
+        <CardTitle className="flex items-center gap-2 text-base">
+          <Users className="text-primary" />
+          Contractor and schedule
+        </CardTitle>
+      </CardHeader>
+      <CardContent>
+        <div className="space-y-5">
+          <div className="space-y-2">
+            <Label>
+              Contractor <span className="text-destructive">*</span>
+            </Label>
+            <AssignableWorkerSelect
+              value={selectedUserId}
+              onValueChange={(userId, user) => {
+                setSelectedUserId(userId);
+                setSelectedContractor(user);
+              }}
+              disabled={assignMutation.isPending}
+            />
+          </div>
+
+          {selectedContractor ? (
+            <div className="space-y-2 rounded-lg border bg-muted/30 p-4">
+              <p className="text-sm font-medium">Contractor details</p>
+              {selectedContractor.phone_number ? (
+                <p className="flex items-center gap-2 text-sm text-muted-foreground">
+                  <Phone className="size-4 shrink-0" />
+                  {selectedContractor.phone_number}
+                </p>
+              ) : null}
+              <p className="flex items-center gap-2 text-sm text-muted-foreground">
+                <Mail className="size-4 shrink-0" />
+                <span className="truncate">{selectedContractor.email}</span>
+              </p>
+              <p className="flex items-center gap-2 text-sm text-muted-foreground">
+                <ShieldCheck className="size-4 shrink-0" />
+                {selectedContractor.role.name}
+              </p>
+            </div>
+          ) : null}
+
+          {startPoint || endPoint ? (
+            <div className="space-y-2">
+              <Label>Location</Label>
+              <div
+                className="flex min-w-0 items-center gap-2 rounded-lg border px-3 py-2 text-xs"
+                title={[
+                  startPoint ? formatRangeCoordinate(startPoint) : null,
+                  endPoint ? formatRangeCoordinate(endPoint) : null,
+                ]
+                  .filter(Boolean)
+                  .join(' to ')}
+              >
+                <MapPin className="size-4 shrink-0 text-muted-foreground" />
+                <span className="min-w-0 font-mono">
+                  {startPoint
+                    ? formatCompactRangeCoordinate(startPoint)
+                    : endPoint
+                      ? formatCompactRangeCoordinate(endPoint)
+                      : null}
+                </span>
+                {startPoint && endPoint ? (
+                  <>
+                    <ArrowRight className="size-3.5 shrink-0 text-muted-foreground" />
+                    <span className="min-w-0 font-mono">
+                      {formatCompactRangeCoordinate(endPoint)}
+                    </span>
+                  </>
+                ) : null}
+              </div>
+              {hasIncompleteLocationRange ? (
+                <p className="text-xs text-destructive">
+                  {startPoint
+                    ? 'Select an end location to complete the range.'
+                    : 'Select a start location to complete the range.'}
+                </p>
+              ) : null}
+            </div>
+          ) : null}
+
+          <div className="space-y-2">
+            <Label htmlFor="assign-due-date">
+              Due date <span className="text-destructive">*</span>
+            </Label>
+            <DatePickerSimple
+              id="assign-due-date"
+              value={dueDate}
+              onChange={setDueDate}
+              showLabel={false}
+              placeholder="Select due date"
+              disabled={assignMutation.isPending}
+              className="w-full"
+              startMonth={today}
+              endMonth={maxDueMonth}
+              disabledDates={{ before: today }}
+            />
+          </div>
+
+          <div className="space-y-2">
+            <Label htmlFor="assign-note">Assignment note (optional)</Label>
+            <Textarea
+              id="assign-note"
+              value={assignNote}
+              onChange={(event) => setAssignNote(event.target.value)}
+              placeholder="Add instructions or notes for the contractor..."
+              disabled={assignMutation.isPending}
+            />
+          </div>
+
+          <Button
+            type="button"
+            disabled={
+              !selectedUserId ||
+              !selectedContractor ||
+              !dueDate ||
+              hasIncompleteLocationRange ||
+              assignMutation.isPending
+            }
+            onClick={() => {
+              if (
+                !selectedUserId ||
+                !selectedContractor ||
+                !dueDate ||
+                hasIncompleteLocationRange
+              ) {
+                return;
+              }
+
+              const note = assignNote.trim() || undefined;
+              const hasCriteria =
+                selectedClassNames.length > 0 ||
+                Boolean(startPoint && endPoint);
+
+              assignMutation.mutate(
+                {
+                  assigned_to_user_id: Number(selectedUserId),
+                  assigned_to_email: selectedContractor.email,
+                  due_at: dueDate.toISOString(),
+                  note,
+                  ...(hasCriteria
+                    ? {
+                        criteria: {
+                          ...(selectedClassNames.length > 0
+                            ? { class_names: selectedClassNames }
+                            : {}),
+                          ...(startPoint && endPoint
+                            ? {
+                                start_lat: startPoint.latitude,
+                                start_lng: startPoint.longitude,
+                                end_lat: endPoint.latitude,
+                                end_lng: endPoint.longitude,
+                              }
+                            : {}),
+                        },
+                      }
+                    : {}),
+                },
+                {
+                  onSuccess: () => {
+                    setSelectedUserId('');
+                    setSelectedContractor(null);
+                    setDueDate(undefined);
+                    setAssignNote('');
+                    onAssigned();
+                  },
+                },
+              );
+            }}
+            className="w-full sm:w-auto"
+          >
+            <Send />
+            {assignMutation.isPending ? 'Assigning...' : 'Assign ticket'}
+          </Button>
+        </div>
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/assign/components/AssignmentIssuesMap.tsx

@@ -0,0 +1,475 @@
+'use client';
+
+import { useEffect, useMemo, useState } from 'react';
+import dynamic from 'next/dynamic';
+import { AlertTriangle, MapPinned, RefreshCw } from 'lucide-react';
+
+import { getDefectVisual } from '@/constants/defectVisualConfig';
+import type {
+  TicketAssignmentDetectionItem,
+  TicketAssignmentDetectionsResponse,
+} from '@/types';
+import { Button } from '@/components/ui/button';
+import {
+  Card,
+  CardContent,
+  CardDescription,
+  CardHeader,
+  CardTitle,
+} from '@/components/ui/card';
+
+import type { AssignmentRangePoint } from './assignmentRange';
+
+type AssignmentIssuesMapProps = {
+  data?: TicketAssignmentDetectionsResponse;
+  isLoading: boolean;
+  isError: boolean;
+  startPoint: AssignmentRangePoint | null;
+  endPoint: AssignmentRangePoint | null;
+  onRetry: () => void;
+};
+
+type AssignmentMapItem = {
+  id: number;
+  class_name: string;
+  display_name: string;
+  latitude: number;
+  longitude: number;
+  sequence: number;
+};
+
+type AssignmentMapClass = {
+  class_name: string;
+  display_name: string;
+};
+
+type ClientAssignmentIssuesMapProps = {
+  items: AssignmentMapItem[];
+  classes: AssignmentMapClass[];
+  selectedDetectionId: number | null;
+  startPoint: AssignmentRangePoint | null;
+  endPoint: AssignmentRangePoint | null;
+  onSelectDetection: (detectionId: number) => void;
+};
+
+function toMapItem(
+  item: TicketAssignmentDetectionItem,
+  sequence: number,
+): AssignmentMapItem | null {
+  const { latitude, longitude } = item.location;
+  if (
+    typeof latitude !== 'number' ||
+    typeof longitude !== 'number' ||
+    !Number.isFinite(latitude) ||
+    !Number.isFinite(longitude) ||
+    latitude < -90 ||
+    latitude > 90 ||
+    longitude < -180 ||
+    longitude > 180
+  ) {
+    return null;
+  }
+
+  return {
+    id: item.detection.id,
+    class_name: item.detection.class_name,
+    display_name: item.detection.display_name,
+    latitude,
+    longitude,
+    sequence,
+  };
+}
+
+const ClientAssignmentIssuesMap = dynamic<ClientAssignmentIssuesMapProps>(
+  async () => {
+    const {
+      CircleMarker,
+      MapContainer,
+      Polyline,
+      Popup,
+      TileLayer,
+      Tooltip,
+      useMap,
+    } = await import('react-leaflet');
+    const { canvas } = await import('leaflet');
+
+    function FitMapToIssues({ items }: { items: AssignmentMapItem[] }) {
+      const map = useMap();
+
+      useEffect(() => {
+        if (items.length === 0) return;
+
+        if (items.length === 1) {
+          map.setView([items[0].latitude, items[0].longitude], 17);
+          return;
+        }
+
+        map.fitBounds(
+          items.map(
+            (item) => [item.latitude, item.longitude] as [number, number],
+          ),
+          {
+            padding: [32, 32],
+            maxZoom: 17,
+          },
+        );
+      }, [items, map]);
+
+      return null;
+    }
+
+    return function ClientAssignmentIssuesMapInner({
+      items,
+      classes,
+      selectedDetectionId,
+      startPoint,
+      endPoint,
+      onSelectDetection,
+    }: ClientAssignmentIssuesMapProps) {
+      const markerRenderer = useMemo(() => canvas({ tolerance: 12 }), []);
+      const displayNames = new Map(
+        classes.map((item) => [item.class_name, item.display_name]),
+      );
+      const initialCenter: [number, number] = [
+        items[0].latitude,
+        items[0].longitude,
+      ];
+      const orderedItems = [...items].sort(
+        (first, second) =>
+          first.sequence - second.sequence || first.id - second.id,
+      );
+      const startIndex = orderedItems.findIndex(
+        (item) => item.id === startPoint?.detectionId,
+      );
+      const endIndex = orderedItems.findIndex(
+        (item) => item.id === endPoint?.detectionId,
+      );
+      const hasSelectedRange = startIndex >= 0 && endIndex >= 0;
+      const rangeItems = hasSelectedRange
+        ? orderedItems.slice(
+            Math.min(startIndex, endIndex),
+            Math.max(startIndex, endIndex) + 1,
+          )
+        : [];
+      const rangeDetectionIds = new Set(rangeItems.map((item) => item.id));
+      const rangePath = rangeItems.map(
+        (item) => [item.latitude, item.longitude] as [number, number],
+      );
+
+      return (
+        <MapContainer
+          center={initialCenter}
+          zoom={15}
+          scrollWheelZoom
+          className="h-full w-full"
+        >
+          <TileLayer
+            attribution="&copy; OpenStreetMap contributors"
+            url="https://tile.openstreetmap.org/{z}/{x}/{y}.png"
+          />
+          <FitMapToIssues items={hasSelectedRange ? rangeItems : items} />
+
+          {rangePath.length >= 2 ? (
+            <>
+              <Polyline
+                positions={rangePath}
+                interactive={false}
+                pathOptions={{
+                  color: '#3b82f6',
+                  opacity: 0.18,
+                  weight: 26,
+                }}
+              />
+              <Polyline
+                positions={rangePath}
+                interactive={false}
+                pathOptions={{
+                  color: '#2563eb',
+                  opacity: 0.9,
+                  weight: 4,
+                }}
+              />
+            </>
+          ) : null}
+
+          {items.map((item) => {
+            const visual = getDefectVisual(item.class_name);
+            const IssueIcon = visual.icon;
+            const isSelected = selectedDetectionId === item.id;
+            const isStart = startPoint?.detectionId === item.id;
+            const isEnd = endPoint?.detectionId === item.id;
+            const rangeLabel = isStart ? 'Start' : isEnd ? 'End' : null;
+            const rangeColor = isStart
+              ? '#16a34a'
+              : isEnd
+                ? '#dc2626'
+                : visual.boundingBoxColor;
+            const isRangeIssue = isStart || isEnd;
+            const isInsideRange = rangeDetectionIds.has(item.id);
+            const displayName =
+              displayNames.get(item.class_name) ??
+              item.display_name ??
+              item.class_name.replaceAll('_', ' ');
+            return (
+              <CircleMarker
+                key={item.id}
+                center={[item.latitude, item.longitude]}
+                renderer={markerRenderer}
+                radius={isSelected || isRangeIssue ? 11 : isInsideRange ? 9 : 7}
+                pathOptions={{
+                  color:
+                    isSelected || isRangeIssue
+                      ? '#ffffff'
+                      : visual.boundingBoxColor,
+                  fillColor: rangeColor,
+                  fillOpacity:
+                    isSelected || isRangeIssue
+                      ? 1
+                      : hasSelectedRange && !isInsideRange
+                        ? 0.22
+                        : 0.82,
+                  opacity: hasSelectedRange && !isInsideRange ? 0.3 : 1,
+                  weight: isSelected || isRangeIssue ? 4 : 2,
+                }}
+                eventHandlers={{
+                  click: () => onSelectDetection(item.id),
+                }}
+              >
+                <Popup minWidth={240} maxWidth={280}>
+                  <div className="w-60">
+                    <div className="flex items-start gap-3 border-b pb-3 pr-4">
+                      <span
+                        className="flex size-9 shrink-0 items-center justify-center rounded-full"
+                        style={{
+                          backgroundColor: `${visual.boundingBoxColor}1f`,
+                          color: visual.boundingBoxColor,
+                        }}
+                      >
+                        <IssueIcon className="size-4" />
+                      </span>
+                      <div className="min-w-0 flex-1">
+                        <p className="!m-0 truncate text-sm font-semibold leading-5">
+                          {displayName}
+                        </p>
+                        <p className="!m-0 text-xs leading-4 text-muted-foreground">
+                          Detection #{item.id}
+                        </p>
+                      </div>
+                      {rangeLabel ? (
+                        <span className="flex shrink-0 items-center gap-1.5 text-xs font-semibold">
+                          <span
+                            className="size-3 rounded-full"
+                            style={{ backgroundColor: rangeColor }}
+                          />
+                          {rangeLabel}
+                        </span>
+                      ) : null}
+                    </div>
+
+                    <dl className="!m-0 space-y-2 py-3 text-sm">
+                      <div className="flex items-center justify-between gap-4">
+                        <dt className="text-muted-foreground">Latitude</dt>
+                        <dd className="!m-0 font-mono text-xs tabular-nums">
+                          {item.latitude.toFixed(6)}
+                        </dd>
+                      </div>
+                      <div className="flex items-center justify-between gap-4">
+                        <dt className="text-muted-foreground">Longitude</dt>
+                        <dd className="!m-0 font-mono text-xs tabular-nums">
+                          {item.longitude.toFixed(6)}
+                        </dd>
+                      </div>
+                    </dl>
+                  </div>
+                </Popup>
+                {rangeLabel ? (
+                  <Tooltip
+                    permanent
+                    direction="top"
+                    offset={[0, -10]}
+                    opacity={1}
+                    className="range-point-label"
+                  >
+                    <span style={{ color: rangeColor }}>{rangeLabel}</span>
+                  </Tooltip>
+                ) : null}
+              </CircleMarker>
+            );
+          })}
+        </MapContainer>
+      );
+    };
+  },
+  {
+    ssr: false,
+    loading: () => <div className="size-full animate-pulse bg-muted" />,
+  },
+);
+
+export function AssignmentIssuesMap({
+  data,
+  isLoading,
+  isError,
+  startPoint,
+  endPoint,
+  onRetry,
+}: AssignmentIssuesMapProps) {
+  const [selectedDetectionId, setSelectedDetectionId] = useState<number | null>(
+    null,
+  );
+  const validItems = useMemo(
+    () =>
+      (data?.items ?? []).flatMap((item, index) => {
+        const mapItem = toMapItem(item, index);
+        return mapItem ? [mapItem] : [];
+      }),
+    [data?.items],
+  );
+  const classes = useMemo(
+    () =>
+      Array.from(
+        new Map(
+          validItems.map((item) => [
+            item.class_name,
+            {
+              class_name: item.class_name,
+              display_name: item.display_name,
+            },
+          ]),
+        ).values(),
+      ),
+    [validItems],
+  );
+  const pageItemCount = data?.items.length ?? 0;
+
+  useEffect(() => {
+    if (
+      selectedDetectionId !== null &&
+      !validItems.some((item) => item.id === selectedDetectionId)
+    ) {
+      setSelectedDetectionId(null);
+    }
+  }, [selectedDetectionId, validItems]);
+
+  return (
+    <Card className="overflow-hidden">
+      <CardHeader className="border-b">
+        <div className="flex items-start justify-between gap-4">
+          <div className="flex items-start gap-3">
+            <div className="rounded-lg bg-secondary p-2">
+              <MapPinned className="size-5 text-primary" />
+            </div>
+            <div>
+              <CardTitle className="text-base">Issues on Map</CardTitle>
+              <CardDescription>
+                Select Start and End in the table to preview the covered range.
+              </CardDescription>
+            </div>
+          </div>
+          {data ? (
+            <span className="shrink-0 text-sm text-muted-foreground">
+              {validItems.length} mapped
+            </span>
+          ) : null}
+        </div>
+      </CardHeader>
+
+      <CardContent className="p-0">
+        {isLoading ? (
+          <div className="h-[440px] animate-pulse bg-muted" />
+        ) : isError ? (
+          <div className="flex min-h-72 flex-col items-center justify-center gap-3 px-6 text-center">
+            <AlertTriangle className="size-7 text-destructive" />
+            <div>
+              <p className="font-medium">Unable to load issue locations.</p>
+              <p className="mt-1 text-sm text-muted-foreground">
+                Check the connection and try again.
+              </p>
+            </div>
+            <Button type="button" variant="outline" onClick={onRetry}>
+              <RefreshCw />
+              Retry
+            </Button>
+          </div>
+        ) : validItems.length === 0 ? (
+          <div className="flex min-h-72 flex-col items-center justify-center px-6 text-center">
+            <MapPinned className="size-7 text-muted-foreground" />
+            <p className="mt-3 font-medium">No issue locations available.</p>
+            <p className="mt-1 text-sm text-muted-foreground">
+              Detections without valid coordinates cannot be placed on the map.
+            </p>
+          </div>
+        ) : (
+          <>
+            <div className="h-[440px] min-w-0 bg-muted">
+              <ClientAssignmentIssuesMap
+                items={validItems}
+                classes={classes}
+                selectedDetectionId={selectedDetectionId}
+                startPoint={startPoint}
+                endPoint={endPoint}
+                onSelectDetection={setSelectedDetectionId}
+              />
+            </div>
+
+            <div
+              className="flex flex-wrap items-center gap-x-4 gap-y-2 border-t px-4 py-3"
+              aria-label="Map legend"
+            >
+              <span className="text-sm font-medium">Map legend</span>
+              {classes.map((item) => {
+                const visual = getDefectVisual(item.class_name);
+                const IssueIcon = visual.icon;
+
+                return (
+                  <div
+                    key={item.class_name}
+                    className="flex items-center gap-2 text-sm text-muted-foreground"
+                  >
+                    <span
+                      className="flex size-6 items-center justify-center rounded-full"
+                      style={{
+                        backgroundColor: `${visual.boundingBoxColor}1f`,
+                        color: visual.boundingBoxColor,
+                      }}
+                    >
+                      <IssueIcon className="size-3.5" />
+                    </span>
+                    <span>{item.display_name}</span>
+                  </div>
+                );
+              })}
+              {startPoint ? (
+                <div className="flex items-center gap-2 text-sm text-muted-foreground">
+                  <span className="size-4 rounded-full border-2 border-white bg-green-600 shadow-sm" />
+                  <span>Start</span>
+                </div>
+              ) : null}
+              {endPoint ? (
+                <div className="flex items-center gap-2 text-sm text-muted-foreground">
+                  <span className="size-4 rounded-full border-2 border-white bg-red-600 shadow-sm" />
+                  <span>End</span>
+                </div>
+              ) : null}
+              {startPoint && endPoint ? (
+                <div className="flex items-center gap-2 text-sm text-muted-foreground">
+                  <span className="relative h-4 w-8 rounded-full bg-blue-500/20">
+                    <span className="absolute top-1/2 right-0 left-0 h-0.5 -translate-y-1/2 bg-blue-600" />
+                  </span>
+                  <span>Coverage area</span>
+                </div>
+              ) : null}
+            </div>
+
+            <div className="border-t px-4 py-3">
+              <span className="text-sm text-muted-foreground">
+                {validItems.length} mapped from {pageItemCount} cached{' '}
+                {pageItemCount === 1 ? 'issue' : 'issues'}
+              </span>
+            </div>
+          </>
+        )}
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/assign/components/AssignmentRangeActions.tsx

@@ -0,0 +1,66 @@
+'use client';
+
+import { Button } from '@/components/ui/button';
+import { cn } from '@/lib/utils';
+
+import type { AssignmentRangePoint } from './assignmentRange';
+
+interface AssignmentRangeActionsProps {
+  point: AssignmentRangePoint;
+  startPoint: AssignmentRangePoint | null;
+  endPoint: AssignmentRangePoint | null;
+  onSetStart: (point: AssignmentRangePoint) => void;
+  onSetEnd: (point: AssignmentRangePoint) => void;
+  stretch?: boolean;
+  className?: string;
+}
+
+export function AssignmentRangeActions({
+  point,
+  startPoint,
+  endPoint,
+  onSetStart,
+  onSetEnd,
+  stretch = false,
+  className,
+}: AssignmentRangeActionsProps) {
+  const isStart = point.detectionId === startPoint?.detectionId;
+  const isEnd = point.detectionId === endPoint?.detectionId;
+
+  return (
+    <div className={cn('flex items-center gap-1', className)}>
+      <Button
+        type="button"
+        size="xs"
+        variant={isStart ? 'secondary' : 'outline'}
+        className={cn(stretch && 'flex-1')}
+        disabled={isStart}
+        aria-pressed={isStart}
+        title={isStart ? 'Selected as start' : 'Set as start'}
+        onClick={() => onSetStart(point)}
+      >
+        Start
+      </Button>
+      <Button
+        type="button"
+        size="xs"
+        variant={isEnd ? 'secondary' : 'outline'}
+        className={cn(stretch && 'flex-1')}
+        disabled={startPoint === null || isStart || isEnd}
+        aria-pressed={isEnd}
+        title={
+          startPoint === null
+            ? 'Select a start issue first'
+            : isStart
+              ? 'Choose another issue for the end'
+              : isEnd
+                ? 'Selected as end'
+                : 'Set as end'
+        }
+        onClick={() => onSetEnd(point)}
+      >
+        End
+      </Button>
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/assign/components/ChooseIssuesSection.tsx

@@ -0,0 +1,232 @@
+'use client';
+
+import { useCallback, useEffect, useMemo, useState } from 'react';
+import { FilterX } from 'lucide-react';
+
+import { MultiSelectPopover } from '@/components/form/MultiSelectPopover';
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import type { TicketAssignmentDetectionsResponse } from '@/types';
+
+import { useTicketAssignmentDetectionsQuery } from '../../../hooks/useTicketQueries';
+import {
+  formatCompactRangeCoordinate,
+  formatRangeCoordinate,
+  type AssignmentRangePoint,
+} from './assignmentRange';
+import { AssignmentIssuesMap } from './AssignmentIssuesMap';
+import { useIssueColumns } from './IssueColumns';
+import { IssueTable } from './IssueTable';
+
+const DEFAULT_PAGE_SIZE = 10;
+
+interface IssueTypeOption {
+  class_name: string;
+  display_name: string;
+  count: number;
+}
+
+interface ChooseIssuesSectionProps {
+  ticketId: string;
+  issueTypes: IssueTypeOption[];
+  selectedIssueTypes: string[];
+  cacheRevision: number;
+  startPoint: AssignmentRangePoint | null;
+  endPoint: AssignmentRangePoint | null;
+  onSelectedIssueTypesChange: (values: string[]) => void;
+  onStartPointChange: (point: AssignmentRangePoint | null) => void;
+  onEndPointChange: (point: AssignmentRangePoint | null) => void;
+}
+
+export function ChooseIssuesSection({
+  ticketId,
+  issueTypes,
+  selectedIssueTypes,
+  cacheRevision,
+  startPoint,
+  endPoint,
+  onSelectedIssueTypesChange,
+  onStartPointChange,
+  onEndPointChange,
+}: ChooseIssuesSectionProps) {
+  const [skip, setSkip] = useState(0);
+  const [limit, setLimit] = useState(DEFAULT_PAGE_SIZE);
+  const handleSetStart = useCallback(
+    (point: AssignmentRangePoint) => {
+      onStartPointChange(point);
+      onEndPointChange(null);
+    },
+    [onEndPointChange, onStartPointChange],
+  );
+  const handleSetEnd = useCallback(
+    (point: AssignmentRangePoint) => {
+      if (point.detectionId === startPoint?.detectionId) return;
+
+      onEndPointChange(point);
+    },
+    [onEndPointChange, startPoint?.detectionId],
+  );
+  const columns = useIssueColumns({
+    startPoint,
+    endPoint,
+    onSetStart: handleSetStart,
+    onSetEnd: handleSetEnd,
+  });
+  const issueTypeOptions = useMemo(
+    () =>
+      issueTypes.map((issue) => ({
+        value: issue.class_name,
+        label: issue.display_name,
+      })),
+    [issueTypes],
+  );
+  const handleIssueTypesChange = useCallback(
+    (values: string[]) => {
+      setSkip(0);
+      onSelectedIssueTypesChange(values);
+      onStartPointChange(null);
+      onEndPointChange(null);
+    },
+    [onEndPointChange, onSelectedIssueTypesChange, onStartPointChange],
+  );
+  const hasActiveFilters =
+    selectedIssueTypes.length > 0 || startPoint !== null || endPoint !== null;
+  const clearFilters = useCallback(() => {
+    setSkip(0);
+    onSelectedIssueTypesChange([]);
+    onStartPointChange(null);
+    onEndPointChange(null);
+  }, [onEndPointChange, onSelectedIssueTypesChange, onStartPointChange]);
+
+  const queryParams = useMemo(
+    () => ({
+      assignment_status: 'unassigned' as const,
+      skip,
+      limit,
+      class_name:
+        selectedIssueTypes.length > 0 ? selectedIssueTypes : undefined,
+    }),
+    [limit, selectedIssueTypes, skip],
+  );
+  const detectionsQuery = useTicketAssignmentDetectionsQuery(
+    ticketId,
+    queryParams,
+  );
+  const result = detectionsQuery.data;
+  const mapCacheKey = useMemo(
+    () => JSON.stringify([ticketId, selectedIssueTypes, cacheRevision]),
+    [cacheRevision, selectedIssueTypes, ticketId],
+  );
+  const [mapCache, setMapCache] = useState<
+    Record<string, TicketAssignmentDetectionsResponse>
+  >({});
+
+  useEffect(() => {
+    if (!result) return;
+
+    setMapCache((current) => {
+      const itemsById = new Map(
+        (current[mapCacheKey]?.items ?? []).map((item) => [
+          item.detection.id,
+          item,
+        ]),
+      );
+      result.items.forEach((item) => itemsById.set(item.detection.id, item));
+
+      return {
+        ...current,
+        [mapCacheKey]: {
+          ...result,
+          skip: 0,
+          limit: itemsById.size,
+          items: Array.from(itemsById.values()),
+        },
+      };
+    });
+  }, [mapCacheKey, result]);
+
+  const mapData = mapCache[mapCacheKey];
+
+  return (
+    <div className="min-w-0 space-y-5">
+      <Card size="sm" aria-label="Issue filters">
+        <CardHeader className="flex flex-row items-center justify-between gap-3">
+          <CardTitle>Filters</CardTitle>
+          <Button
+            type="button"
+            variant="ghost"
+            size="sm"
+            disabled={!hasActiveFilters}
+            onClick={clearFilters}
+          >
+            <FilterX />
+            Clear Filters
+          </Button>
+        </CardHeader>
+        <CardContent>
+          <div className="flex flex-wrap items-center gap-2">
+            <MultiSelectPopover
+              label="Issue Types"
+              options={issueTypeOptions}
+              values={selectedIssueTypes}
+              onValuesChange={handleIssueTypesChange}
+              searchPlaceholder="Search issue types"
+              emptyMessage="No issue types found."
+              emptySelectionLabel="All"
+              align="start"
+            />
+
+            {startPoint ? (
+              <Badge
+                variant="outline"
+                className="h-8 gap-1.5 px-2.5 font-normal"
+                title={formatRangeCoordinate(startPoint)}
+              >
+                <span className="font-medium">Start</span>
+                <span className="font-mono">
+                  {formatCompactRangeCoordinate(startPoint)}
+                </span>
+              </Badge>
+            ) : null}
+
+            {endPoint ? (
+              <Badge
+                variant="outline"
+                className="h-8 gap-1.5 px-2.5 font-normal"
+                title={formatRangeCoordinate(endPoint)}
+              >
+                <span className="font-medium">End</span>
+                <span className="font-mono">
+                  {formatCompactRangeCoordinate(endPoint)}
+                </span>
+              </Badge>
+            ) : null}
+          </div>
+        </CardContent>
+      </Card>
+
+      <IssueTable
+        columns={columns}
+        issues={result?.items ?? []}
+        isLoading={detectionsQuery.isLoading}
+        isError={detectionsQuery.isError}
+        toolbar={null}
+        skip={skip}
+        limit={limit}
+        total={result?.total ?? 0}
+        onPageChange={setSkip}
+        onLimitChange={setLimit}
+      />
+
+      <AssignmentIssuesMap
+        data={mapData}
+        isLoading={detectionsQuery.isLoading && !mapData}
+        isError={detectionsQuery.isError && !mapData}
+        startPoint={startPoint}
+        endPoint={endPoint}
+        onRetry={() => void detectionsQuery.refetch()}
+      />
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/assign/components/IssueColumns.tsx

@@ -0,0 +1,126 @@
+'use client';
+
+import { useMemo } from 'react';
+import type { ColumnDef } from '@tanstack/react-table';
+
+import { Badge } from '@/components/ui/badge';
+import { getDefectVisual } from '@/constants/defectVisualConfig';
+import type { TicketAssignmentDetectionItem } from '@/types';
+
+import type { AssignmentRangePoint } from './assignmentRange';
+import { AssignmentRangeActions } from './AssignmentRangeActions';
+
+interface UseIssueColumnsOptions {
+  startPoint: AssignmentRangePoint | null;
+  endPoint: AssignmentRangePoint | null;
+  onSetStart: (point: AssignmentRangePoint) => void;
+  onSetEnd: (point: AssignmentRangePoint) => void;
+}
+
+export function useIssueColumns({
+  startPoint,
+  endPoint,
+  onSetStart,
+  onSetEnd,
+}: UseIssueColumnsOptions): ColumnDef<TicketAssignmentDetectionItem>[] {
+  return useMemo(
+    () => [
+      {
+        id: 'detection_id',
+        header: 'Detection ID',
+        size: 140,
+        cell: ({ row }) => `#${row.original.detection.id}`,
+      },
+      {
+        id: 'issue_type',
+        header: 'Issue Type',
+        size: 180,
+        cell: ({ row }) => {
+          const { class_name: className, display_name: displayName } =
+            row.original.detection;
+          const visual = getDefectVisual(className);
+          const IssueIcon = visual.icon;
+
+          return (
+            <Badge
+              variant="outline"
+              className="h-5 gap-1.5 px-2 font-normal"
+              style={{
+                borderColor: `${visual.boundingBoxColor}66`,
+                backgroundColor: `${visual.boundingBoxColor}14`,
+                color: visual.boundingBoxColor,
+              }}
+            >
+              <IssueIcon />
+              {displayName}
+            </Badge>
+          );
+        },
+      },
+      {
+        id: 'coordinates',
+        header: 'Coordinates',
+        size: 220,
+        cell: ({ row }) => {
+          const issueId = row.original.detection.id;
+          const { latitude, longitude } = row.original.location;
+
+          if (latitude === null || longitude === null) {
+            return <span className="text-muted-foreground">Unavailable</span>;
+          }
+
+          return (
+            <div>
+              <p className="font-mono text-xs">
+                {latitude.toFixed(6)}, {longitude.toFixed(6)}
+              </p>
+              {issueId === startPoint?.detectionId ? (
+                <p className="text-xs font-medium text-green-600">Start</p>
+              ) : issueId === endPoint?.detectionId ? (
+                <p className="text-xs font-medium text-red-600">End</p>
+              ) : null}
+            </div>
+          );
+        },
+      },
+      {
+        id: 'range_actions',
+        header: 'Set range',
+        size: 150,
+        cell: ({ row }) => {
+          const detectionId = row.original.detection.id;
+          const { latitude, longitude } = row.original.location;
+          const hasValidCoordinate =
+            latitude !== null &&
+            longitude !== null &&
+            Number.isFinite(latitude) &&
+            Number.isFinite(longitude) &&
+            latitude >= -90 &&
+            latitude <= 90 &&
+            longitude >= -180 &&
+            longitude <= 180;
+
+          if (!hasValidCoordinate) {
+            return <span className="text-muted-foreground">Unavailable</span>;
+          }
+
+          const point: AssignmentRangePoint = {
+            detectionId,
+            latitude,
+            longitude,
+          };
+          return (
+            <AssignmentRangeActions
+              point={point}
+              startPoint={startPoint}
+              endPoint={endPoint}
+              onSetStart={onSetStart}
+              onSetEnd={onSetEnd}
+            />
+          );
+        },
+      },
+    ],
+    [endPoint, onSetEnd, onSetStart, startPoint],
+  );
+}

src/app/(modules)/ticket/[ticketId]/assign/components/IssueTable.tsx

@@ -0,0 +1,56 @@
+'use client';
+
+import type { ReactNode } from 'react';
+import type { ColumnDef } from '@tanstack/react-table';
+
+import { DataTable } from '@/components/data-table';
+import type { TicketAssignmentDetectionItem } from '@/types';
+
+interface IssueTableProps {
+  columns: ColumnDef<TicketAssignmentDetectionItem>[];
+  issues: TicketAssignmentDetectionItem[];
+  isLoading: boolean;
+  isError: boolean;
+  toolbar: ReactNode;
+  skip: number;
+  limit: number;
+  total: number;
+  onPageChange: (skip: number) => void;
+  onLimitChange: (limit: number) => void;
+}
+
+export function IssueTable({
+  columns,
+  issues,
+  isLoading,
+  isError,
+  toolbar,
+  skip,
+  limit,
+  total,
+  onPageChange,
+  onLimitChange,
+}: IssueTableProps) {
+  return (
+    <DataTable
+      title="Issue details"
+      columns={columns}
+      data={issues}
+      isLoading={isLoading}
+      toolbar={toolbar}
+      emptyTitle={isError ? 'Failed to load issues.' : 'No issues found.'}
+      emptyDescription={
+        isError
+          ? 'Please try again.'
+          : 'No detections match the current filters.'
+      }
+      pagination={{
+        skip,
+        limit,
+        totalItems: total,
+        onPageChange,
+        onLimitChange,
+      }}
+    />
+  );
+}

src/app/(modules)/ticket/[ticketId]/assign/components/assignmentRange.ts

@@ -0,0 +1,13 @@
+export interface AssignmentRangePoint {
+  detectionId: number;
+  latitude: number;
+  longitude: number;
+}
+
+export function formatRangeCoordinate(point: AssignmentRangePoint) {
+  return `${point.latitude.toFixed(6)}, ${point.longitude.toFixed(6)}`;
+}
+
+export function formatCompactRangeCoordinate(point: AssignmentRangePoint) {
+  return `${point.latitude.toFixed(4)}, ${point.longitude.toFixed(4)}`;
+}

src/app/(modules)/ticket/[ticketId]/assign/page.tsx

@@ -0,0 +1,167 @@
+'use client';
+
+import { useState } from 'react';
+import { useParams, useRouter } from 'next/navigation';
+import { AlertTriangle, ArrowLeft, LockKeyhole } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import { Card, CardContent } from '@/components/ui/card';
+import { Skeleton } from '@/components/ui/skeleton';
+import { PERMISSIONS } from '@/constants/permissions';
+import { PermissionGuard } from '@/guards';
+import { ROUTES } from '@/utils/routes';
+
+import { useTicketOverviewQuery } from '../../hooks/useTicketQueries';
+import type { AssignmentRangePoint } from './components/assignmentRange';
+import { AssignTicketForm } from './components/AssignTicketForm';
+import { ChooseIssuesSection } from './components/ChooseIssuesSection';
+
+function AssignmentPageSkeleton() {
+  return (
+    <div className="space-y-5" aria-label="Loading assignment workspace">
+      <div className="flex items-center gap-3">
+        <Skeleton className="size-10 rounded-lg" />
+        <div className="space-y-2">
+          <Skeleton className="h-7 w-56" />
+          <Skeleton className="h-4 w-40" />
+        </div>
+      </div>
+      <div className="grid gap-5 xl:grid-cols-[minmax(0,1fr)_360px]">
+        <Skeleton className="h-[540px] rounded-xl" />
+        <Skeleton className="h-[430px] rounded-xl" />
+      </div>
+    </div>
+  );
+}
+
+export default function TicketAssignmentPage() {
+  const router = useRouter();
+  const { ticketId } = useParams() as { ticketId: string };
+  const [startPoint, setStartPoint] = useState<AssignmentRangePoint | null>(
+    null,
+  );
+  const [endPoint, setEndPoint] = useState<AssignmentRangePoint | null>(null);
+  const [selectedIssueTypes, setSelectedIssueTypes] = useState<string[]>([]);
+  const [assignmentRevision, setAssignmentRevision] = useState(0);
+  const overviewQuery = useTicketOverviewQuery(ticketId);
+  const overview = overviewQuery.data;
+  const ticketDetailUrl = ROUTES.TICKET_DETAIL(ticketId);
+  const backToTicket = () => router.push(ticketDetailUrl);
+
+  if (overviewQuery.isLoading) {
+    return <AssignmentPageSkeleton />;
+  }
+
+  if (overviewQuery.isError || !overview) {
+    return (
+      <Card>
+        <CardContent className="flex min-h-80 flex-col items-center justify-center gap-3 text-center">
+          <AlertTriangle className="size-8 text-destructive" />
+          <div>
+            <p className="font-semibold">
+              Unable to open the assignment workspace.
+            </p>
+            <p className="mt-1 text-sm text-muted-foreground">
+              Ticket information is unavailable.
+            </p>
+          </div>
+          <div className="flex gap-2">
+            <Button type="button" variant="outline" onClick={backToTicket}>
+              Back to ticket
+            </Button>
+            <Button type="button" onClick={() => void overviewQuery.refetch()}>
+              Retry
+            </Button>
+          </div>
+        </CardContent>
+      </Card>
+    );
+  }
+
+  const ticketName = overview.ticket_name || 'Unnamed ticket';
+
+  return (
+    <main className="relative z-10 space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
+      <header className="flex items-start gap-3">
+        <Button
+          type="button"
+          variant="secondary"
+          size="icon"
+          onClick={backToTicket}
+          aria-label="Back to ticket"
+          className="shrink-0"
+        >
+          <ArrowLeft />
+        </Button>
+        <div className="flex min-w-0 flex-wrap items-center gap-2">
+          <h1 className="text-2xl font-semibold tracking-tight">
+            Assign Ticket
+          </h1>
+          <Badge
+            variant="secondary"
+            className="max-w-full font-mono text-xs"
+            title={ticketName}
+          >
+            <span className="truncate">{ticketName}</span>
+          </Badge>
+        </div>
+      </header>
+
+      <div className="grid min-w-0 items-start gap-5 xl:min-h-0 xl:flex-1 xl:grid-cols-[minmax(0,1fr)_360px] xl:items-stretch xl:overflow-hidden">
+        <div className="min-w-0 xl:h-full xl:min-h-0 xl:overflow-y-auto xl:overscroll-contain xl:pr-2">
+          <ChooseIssuesSection
+            ticketId={ticketId}
+            issueTypes={overview.ai_result.detections_by_class}
+            selectedIssueTypes={selectedIssueTypes}
+            cacheRevision={assignmentRevision}
+            startPoint={startPoint}
+            endPoint={endPoint}
+            onSelectedIssueTypesChange={setSelectedIssueTypes}
+            onStartPointChange={setStartPoint}
+            onEndPointChange={setEndPoint}
+          />
+        </div>
+
+        <aside className="min-w-0 xl:h-full xl:min-h-0 xl:overflow-y-auto xl:overscroll-contain xl:pr-2">
+          <PermissionGuard
+            permissions={PERMISSIONS.TICKET.ASSIGN}
+            fallback={
+              <Card>
+                <CardContent className="flex min-h-72 flex-col items-center justify-center text-center">
+                  <LockKeyhole className="size-8 text-muted-foreground" />
+                  <p className="mt-3 font-semibold">
+                    Assignment access required
+                  </p>
+                  <p className="mt-1 max-w-sm text-sm text-muted-foreground">
+                    You do not have permission to assign this ticket.
+                  </p>
+                  <Button
+                    type="button"
+                    variant="outline"
+                    className="mt-4"
+                    onClick={backToTicket}
+                  >
+                    Back to ticket
+                  </Button>
+                </CardContent>
+              </Card>
+            }
+          >
+            <AssignTicketForm
+              ticketId={ticketId}
+              selectedClassNames={selectedIssueTypes}
+              startPoint={startPoint}
+              endPoint={endPoint}
+              onAssigned={() => {
+                setStartPoint(null);
+                setEndPoint(null);
+                setAssignmentRevision((revision) => revision + 1);
+              }}
+            />
+          </PermissionGuard>
+        </aside>
+      </div>
+    </main>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/DetectionDiscardDialog.tsx

@@ -0,0 +1,161 @@
+'use client';
+
+import { useState, type FormEvent } from 'react';
+import { Loader2, Trash2 } from 'lucide-react';
+
+import { Button } from '@/components/ui/button';
+import {
+  Dialog,
+  DialogBody,
+  DialogContent,
+  DialogDescription,
+  DialogFooter,
+  DialogHeader,
+  DialogTitle,
+} from '@/components/ui/dialog';
+import { Label } from '@/components/ui/label';
+import {
+  Select,
+  SelectContent,
+  SelectItem,
+  SelectTrigger,
+  SelectValue,
+} from '@/components/ui/select';
+import { Textarea } from '@/components/ui/textarea';
+import type { DetectionDiscardReason, DiscardDetectionPayload } from '@/types';
+
+const DISCARD_REASON_OPTIONS: Array<{
+  value: DetectionDiscardReason;
+  label: string;
+}> = [
+  { value: 'not_a_defect', label: 'Not a defect' },
+  { value: 'wrong_class', label: 'Wrong classification' },
+  { value: 'duplicate', label: 'Duplicate detection' },
+  { value: 'poor_image_quality', label: 'Poor image quality' },
+  { value: 'incorrect_location', label: 'Incorrect location' },
+  { value: 'already_repaired', label: 'Already repaired' },
+  { value: 'other', label: 'Other' },
+];
+
+interface DetectionDiscardDialogProps {
+  open: boolean;
+  detectionLabel: string;
+  isPending: boolean;
+  onOpenChange: (open: boolean) => void;
+  onSubmit: (payload: DiscardDetectionPayload) => Promise<void>;
+}
+
+export function DetectionDiscardDialog({
+  open,
+  detectionLabel,
+  isPending,
+  onOpenChange,
+  onSubmit,
+}: DetectionDiscardDialogProps) {
+  const [reason, setReason] = useState<DetectionDiscardReason | ''>('');
+  const [comment, setComment] = useState('');
+
+  const resetForm = () => {
+    setReason('');
+    setComment('');
+  };
+
+  const handleOpenChange = (nextOpen: boolean) => {
+    if (isPending) return;
+
+    if (!nextOpen) resetForm();
+    onOpenChange(nextOpen);
+  };
+
+  const handleSubmit = async (event: FormEvent<HTMLFormElement>) => {
+    event.preventDefault();
+    if (!reason || isPending) return;
+
+    try {
+      await onSubmit({
+        reason,
+        comment: comment.trim() || undefined,
+      });
+      resetForm();
+    } catch {
+      // The mutation displays the request error and keeps the dialog open.
+    }
+  };
+
+  return (
+    <Dialog open={open} onOpenChange={handleOpenChange}>
+      <DialogContent showCloseButton={!isPending}>
+        <form className="flex min-h-0 flex-1 flex-col" onSubmit={handleSubmit}>
+          <DialogHeader>
+            <DialogTitle>Discard detection</DialogTitle>
+            <DialogDescription>
+              Remove {detectionLabel} from this ticket and record why the AI
+              result is incorrect.
+            </DialogDescription>
+          </DialogHeader>
+
+          <DialogBody className="space-y-5">
+            <div className="space-y-2">
+              <Label htmlFor="discard-reason">Reason</Label>
+              <Select
+                value={reason}
+                onValueChange={(value) =>
+                  setReason(value as DetectionDiscardReason)
+                }
+                disabled={isPending}
+              >
+                <SelectTrigger id="discard-reason" className="w-full">
+                  <SelectValue placeholder="Select a reason" />
+                </SelectTrigger>
+                <SelectContent>
+                  {DISCARD_REASON_OPTIONS.map((option) => (
+                    <SelectItem key={option.value} value={option.value}>
+                      {option.label}
+                    </SelectItem>
+                  ))}
+                </SelectContent>
+              </Select>
+            </div>
+
+            <div className="space-y-2">
+              <div className="flex items-center justify-between gap-3">
+                <Label htmlFor="discard-comment">Comment</Label>
+                <span className="text-xs text-muted-foreground">
+                  Optional | {comment.length}/500
+                </span>
+              </div>
+              <Textarea
+                id="discard-comment"
+                value={comment}
+                onChange={(event) => setComment(event.target.value)}
+                placeholder="Add details that can help improve future detections"
+                rows={4}
+                maxLength={500}
+                disabled={isPending}
+              />
+            </div>
+          </DialogBody>
+
+          <DialogFooter>
+            <Button
+              type="button"
+              variant="outline"
+              onClick={() => handleOpenChange(false)}
+              disabled={isPending}
+            >
+              Cancel
+            </Button>
+            <Button
+              type="submit"
+              variant="destructive"
+              disabled={!reason || isPending}
+            >
+              {isPending ? <Loader2 className="animate-spin" /> : <Trash2 />}
+              {isPending ? 'Discarding' : 'Discard detection'}
+            </Button>
+          </DialogFooter>
+        </form>
+      </DialogContent>
+    </Dialog>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketAssignmentsCard.tsx

@@ -0,0 +1,316 @@
+'use client';
+
+import { useEffect } from 'react';
+import {
+  BriefcaseBusiness,
+  CalendarClock,
+  ChevronDown,
+  Images,
+  ListChecks,
+} from 'lucide-react';
+
+import { PersonInfo } from '@/components/person-avatar';
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import {
+  Collapsible,
+  CollapsibleContent,
+  CollapsibleTrigger,
+} from '@/components/ui/collapsible';
+import {
+  Card,
+  CardContent,
+  CardDescription,
+  CardHeader,
+  CardTitle,
+} from '@/components/ui/card';
+import { Progress } from '@/components/ui/progress';
+import { getDefectVisual } from '@/constants/defectVisualConfig';
+import { cn } from '@/lib/utils';
+import type { TicketActor, TicketAssignmentSummary } from '@/types';
+import { formatDate } from '@/utils/date';
+
+import { useTicketAssignmentsQuery } from '../../hooks/useTicketQueries';
+import { TicketDetectionPreview } from './TicketDetectionPreview';
+
+interface TicketAssignmentsCardProps {
+  ticketId: string;
+  videoId?: string | null;
+  initialAssignments?: TicketAssignmentSummary[];
+  selectedAssignmentId?: number;
+  onAssignmentChange: (assignmentId: number) => void;
+}
+
+function formatLabel(value: string) {
+  return value
+    .replaceAll('_', ' ')
+    .replace(/\b\w/g, (character) => character.toUpperCase());
+}
+
+function AssignmentClassBadge({ className }: { className: string }) {
+  const visual = getDefectVisual(className);
+  const IssueIcon = visual.icon;
+
+  return (
+    <Badge
+      variant="outline"
+      className="h-6 gap-1.5 px-2 font-normal"
+      style={{
+        borderColor: `${visual.boundingBoxColor}66`,
+        backgroundColor: `${visual.boundingBoxColor}14`,
+        color: visual.boundingBoxColor,
+      }}
+    >
+      <IssueIcon />
+      {formatLabel(className)}
+    </Badge>
+  );
+}
+
+function AssignmentProgress({
+  assignment,
+}: {
+  assignment: TicketAssignmentSummary;
+}) {
+  const total = Math.max(assignment.item_count, 0);
+  const approved = Math.max(assignment.approved_detections, 0);
+  const progress = total > 0 ? Math.min((approved / total) * 100, 100) : 0;
+
+  return (
+    <div className="min-w-0 space-y-2">
+      <div className="flex min-w-0 flex-col gap-1 text-xs sm:flex-row sm:items-center sm:justify-between sm:gap-3">
+        <span className="font-medium text-foreground">Repair progress</span>
+        <span className="tabular-nums text-muted-foreground">
+          {approved} of {total} approved
+        </span>
+      </div>
+      <Progress value={assignment.is_complete ? 100 : progress} />
+      <div className="flex min-w-0 flex-wrap gap-x-4 gap-y-1 text-xs">
+        <span className="whitespace-nowrap text-emerald-600">
+          {assignment.approved_detections} approved
+        </span>
+        <span className="whitespace-nowrap text-amber-600">
+          {assignment.pending_detections} pending
+        </span>
+        <span className="whitespace-nowrap text-muted-foreground">
+          {assignment.not_submitted_detections} not submitted
+        </span>
+      </div>
+    </div>
+  );
+}
+
+function AssignmentOverview({
+  assignment,
+}: {
+  assignment: TicketAssignmentSummary;
+}) {
+  const criteria = assignment.criteria;
+  const classNames = criteria?.class_names?.length
+    ? criteria.class_names
+    : assignment.defect_class
+      ? [assignment.defect_class]
+      : [];
+  const worker: TicketActor = {
+    user_id: assignment.assigned_to_user_id,
+    name: assignment.assigned_to_name,
+    email: assignment.assigned_to_email ?? null,
+    avatar_url: assignment.assigned_to_avatar_url ?? null,
+  };
+
+  return (
+    <div className="min-w-0 space-y-4 rounded-lg border p-3 sm:p-4">
+      <div className="min-w-0">
+        <p className="mb-2 text-xs font-medium text-muted-foreground">
+          Assignment {assignment.id}
+        </p>
+        <PersonInfo person={worker} />
+      </div>
+
+      <div className="flex min-w-0 max-w-full flex-wrap items-center gap-2">
+        {classNames.map((className) => (
+          <AssignmentClassBadge key={className} className={className} />
+        ))}
+        <span className="flex items-center gap-1.5 text-xs text-muted-foreground">
+          <ListChecks className="size-3.5" />
+          {assignment.item_count}{' '}
+          {assignment.item_count === 1 ? 'issue' : 'issues'}
+        </span>
+        {assignment.due_at ? (
+          <span className="flex min-w-0 max-w-full items-center gap-1.5 text-xs text-muted-foreground">
+            <CalendarClock className="size-3.5" />
+            Due {formatDate(assignment.due_at)}
+          </span>
+        ) : null}
+      </div>
+
+      <AssignmentProgress assignment={assignment} />
+    </div>
+  );
+}
+
+export function TicketAssignmentsCard({
+  ticketId,
+  videoId,
+  initialAssignments,
+  selectedAssignmentId,
+  onAssignmentChange,
+}: TicketAssignmentsCardProps) {
+  const assignmentsQuery = useTicketAssignmentsQuery(
+    ticketId,
+    initialAssignments,
+  );
+  const assignments = (assignmentsQuery.data?.items ?? []).filter(
+    (assignment) => assignment.item_count > 0,
+  );
+  const selectedAssignment =
+    assignments.find((assignment) => assignment.id === selectedAssignmentId) ??
+    assignments[0];
+  const activeAssignmentId = selectedAssignment
+    ? String(selectedAssignment.id)
+    : '';
+  const resolvedAssignmentId = selectedAssignment?.id;
+
+  useEffect(() => {
+    if (
+      resolvedAssignmentId !== undefined &&
+      resolvedAssignmentId !== selectedAssignmentId
+    ) {
+      onAssignmentChange(resolvedAssignmentId);
+    }
+  }, [onAssignmentChange, resolvedAssignmentId, selectedAssignmentId]);
+
+  return (
+    <Card className="min-w-0 max-w-full">
+      <CardHeader className="min-w-0 px-3 sm:px-6">
+        <div className="flex items-start justify-between gap-3">
+          <div className="min-w-0">
+            <CardTitle className="flex items-center gap-2">
+              <BriefcaseBusiness className="size-5 text-primary" />
+              Work Assignments
+            </CardTitle>
+            <CardDescription className="mt-1">
+              Issues grouped by assignee, scope, and repair progress.
+            </CardDescription>
+          </div>
+          {assignmentsQuery.data ? (
+            <Badge variant="default">
+              {assignments.length}{' '}
+              {assignments.length === 1 ? 'Assignment' : 'Assignments'}
+            </Badge>
+          ) : null}
+        </div>
+      </CardHeader>
+      <CardContent className="min-w-0 space-y-3 overflow-hidden px-3 sm:px-6">
+        {assignmentsQuery.isLoading ? (
+          Array.from({ length: 2 }).map((_, index) => (
+            <div
+              key={index}
+              className="h-40 animate-pulse rounded-lg bg-muted"
+            />
+          ))
+        ) : assignmentsQuery.isError ? (
+          <div className="rounded-lg border border-dashed p-6 text-center">
+            <p className="text-sm font-medium">
+              Unable to load work assignments.
+            </p>
+            <Button
+              type="button"
+              variant="outline"
+              size="sm"
+              className="mt-3"
+              onClick={() => void assignmentsQuery.refetch()}
+            >
+              Try again
+            </Button>
+          </div>
+        ) : selectedAssignment ? (
+          <div className="min-w-0 space-y-3">
+            <nav
+              aria-label="Work assignments"
+              className="w-full max-w-full overflow-x-auto overflow-y-hidden overscroll-x-contain touch-pan-x"
+            >
+              <div
+                role="tablist"
+                aria-orientation="horizontal"
+                className="flex w-max min-w-full border-b"
+              >
+                {assignments.map((assignment) => {
+                  const assignmentId = String(assignment.id);
+                  const isActive = assignmentId === activeAssignmentId;
+
+                  return (
+                    <button
+                      key={assignment.id}
+                      id={`assignment-tab-${assignmentId}`}
+                      type="button"
+                      role="tab"
+                      aria-selected={isActive}
+                      aria-controls={`assignment-panel-${assignmentId}`}
+                      tabIndex={isActive ? 0 : -1}
+                      className={cn(
+                        'relative shrink-0 px-3 py-2.5 text-sm font-medium whitespace-nowrap transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-inset',
+                        isActive
+                          ? 'text-foreground after:absolute after:inset-x-0 after:bottom-0 after:h-0.5 after:bg-foreground'
+                          : 'text-muted-foreground hover:text-foreground',
+                      )}
+                      onClick={() => onAssignmentChange(assignment.id)}
+                    >
+                      Assignment {assignment.id}
+                    </button>
+                  );
+                })}
+              </div>
+            </nav>
+
+            <div
+              id={`assignment-panel-${activeAssignmentId}`}
+              role="tabpanel"
+              aria-labelledby={`assignment-tab-${activeAssignmentId}`}
+              className="min-w-0"
+            >
+              <AssignmentOverview assignment={selectedAssignment} />
+              {videoId ? (
+                <Collapsible
+                  key={selectedAssignment.id}
+                  className="group mt-4 overflow-hidden rounded-lg border"
+                >
+                  <CollapsibleTrigger asChild>
+                    <Button
+                      type="button"
+                      variant="ghost"
+                      className="h-auto w-full justify-between rounded-none px-4 py-3"
+                    >
+                      <span className="flex items-center gap-2 font-medium">
+                        <Images className="size-4 text-primary" />
+                        Assigned issue images
+                      </span>
+                      <ChevronDown className="size-4 text-muted-foreground transition-transform group-data-[state=open]:rotate-180" />
+                    </Button>
+                  </CollapsibleTrigger>
+                  <CollapsibleContent>
+                    <div className="border-t p-4">
+                      <TicketDetectionPreview
+                        key={`${videoId}:${selectedAssignment.id}`}
+                        ticketId={ticketId}
+                        videoId={videoId}
+                        assignmentId={selectedAssignment.id}
+                      />
+                    </div>
+                  </CollapsibleContent>
+                </Collapsible>
+              ) : null}
+            </div>
+          </div>
+        ) : (
+          <div className="rounded-lg border border-dashed px-4 py-8 text-center">
+            <p className="text-sm font-medium">No work assignments yet</p>
+            <p className="mt-1 text-sm text-muted-foreground">
+              Work assignments will appear here after issues are allocated.
+            </p>
+          </div>
+        )}
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketDetailHeader.tsx

@@ -0,0 +1,66 @@
+'use client';
+
+import { ArrowLeft } from 'lucide-react';
+import { useRouter } from 'next/navigation';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import { PERMISSIONS } from '@/constants/permissions';
+import { PermissionGuard } from '@/guards';
+import type { TicketOverviewDetail } from '@/types';
+
+import { AssignTicketAction } from './actions/AssignTicketAction';
+import { OpenRepairReviewAction } from './actions/OpenRepairReviewAction';
+
+export function TicketDetailHeader({
+  ticket,
+  backHref,
+}: {
+  ticket: TicketOverviewDetail;
+  backHref: string;
+}) {
+  const router = useRouter();
+  const ticketName = ticket.ticket_name || 'Unnamed ticket';
+
+  return (
+    <div className="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
+      <div className="flex min-w-0 items-start gap-3">
+        <Button
+          type="button"
+          variant="secondary"
+          size="icon"
+          onClick={() => router.push(backHref)}
+          aria-label="Back to ticket list"
+          className="shrink-0"
+        >
+          <ArrowLeft />
+        </Button>
+        <div className="flex min-w-0 flex-wrap items-center gap-2">
+          <h1 className="text-2xl font-semibold tracking-tight">
+            Ticket Detail
+          </h1>
+          <Badge
+            variant="secondary"
+            className="max-w-full font-mono text-xs"
+            title={ticketName}
+          >
+            <span className="truncate">{ticketName}</span>
+          </Badge>
+        </div>
+      </div>
+
+      <div className="flex shrink-0 items-center gap-2">
+        <PermissionGuard permissions={PERMISSIONS.TICKET.REVIEW}>
+          <OpenRepairReviewAction
+            ticketId={ticket.id}
+            hasPendingReview={ticket.has_pending_review}
+            pendingReviewCount={ticket.pending_review_count}
+          />
+        </PermissionGuard>
+        <PermissionGuard permissions={PERMISSIONS.TICKET.ASSIGN}>
+          <AssignTicketAction ticketId={ticket.id} />
+        </PermissionGuard>
+      </div>
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketDetectionPreview.tsx

@@ -0,0 +1,333 @@
+'use client';
+
+import { useEffect, useMemo, useState } from 'react';
+import { AlertTriangle, ChevronLeft, ChevronRight, Trash2 } from 'lucide-react';
+
+import DetectionLocationMap from '@/components/map/detectionLocationMap';
+import { Button } from '@/components/ui/button';
+import { Skeleton } from '@/components/ui/skeleton';
+import AnnotatedDetectionImage from '@/components/video/annotatedDetectionImage';
+import { getDefectVisual } from '@/constants/defectVisualConfig';
+import { cn } from '@/lib/utils';
+
+import {
+  useDiscardDetectionMutation,
+  useTicketDetectionsQuery,
+} from '../../hooks/useTicketQueries';
+import { DetectionDiscardDialog } from './DetectionDiscardDialog';
+
+interface TicketDetectionPreviewProps {
+  ticketId: string;
+  videoId?: string | null;
+  assignmentId?: number;
+  assignmentStatus?: 'unassigned';
+  onDetectionCountChange?: (count: number | undefined) => void;
+}
+
+const DETECTION_PAGE_SIZE = 10;
+
+function DetectionMetadataBar({
+  items,
+}: {
+  items: { label: string; value: string | number }[];
+}) {
+  return (
+    <div className="rounded-lg bg-muted/40 px-4 py-4">
+      <div className="grid grid-cols-1 gap-4 sm:grid-cols-3 sm:divide-x sm:divide-border/70">
+        {items.map((item, index) => (
+          <div
+            key={item.label}
+            className={cn(
+              'space-y-1',
+              index === 0 && 'sm:pr-4',
+              index === 1 && 'sm:px-4',
+              index === 2 && 'sm:pl-4',
+            )}
+          >
+            <p className="text-xs text-muted-foreground">{item.label}</p>
+            <div className="text-sm font-semibold text-foreground">
+              {item.value}
+            </div>
+          </div>
+        ))}
+      </div>
+    </div>
+  );
+}
+
+function TicketDetectionPreviewSkeleton() {
+  return (
+    <>
+      <div className="grid grid-cols-1 gap-4 xl:grid-cols-2">
+        <div className="min-w-0 space-y-2">
+          <Skeleton className="h-3 w-24" />
+          <Skeleton className="aspect-video w-full rounded-lg" />
+        </div>
+        <div className="min-w-0 space-y-2">
+          <Skeleton className="h-3 w-28" />
+          <Skeleton
+            className="w-full rounded-lg"
+            style={{ aspectRatio: '16 / 9' }}
+          />
+        </div>
+      </div>
+
+      <div className="rounded-lg bg-muted/40 px-4 py-4">
+        <div className="grid grid-cols-1 gap-4 sm:grid-cols-3 sm:divide-x sm:divide-border/70">
+          {Array.from({ length: 3 }).map((_, index) => (
+            <div
+              key={index}
+              className={cn(
+                'space-y-1',
+                index === 0 && 'sm:pr-4',
+                index === 1 && 'sm:px-4',
+                index === 2 && 'sm:pl-4',
+              )}
+            >
+              <Skeleton className="h-3 w-16" />
+              <Skeleton className="h-4 w-20" />
+            </div>
+          ))}
+        </div>
+      </div>
+    </>
+  );
+}
+
+export function TicketDetectionPreview({
+  ticketId,
+  videoId,
+  assignmentId,
+  assignmentStatus,
+  onDetectionCountChange,
+}: TicketDetectionPreviewProps) {
+  const [currentIndex, setCurrentIndex] = useState(0);
+  const [isDiscardDialogOpen, setIsDiscardDialogOpen] = useState(false);
+  const isUnassignedPreview = assignmentStatus === 'unassigned';
+  const pageStart =
+    Math.floor(currentIndex / DETECTION_PAGE_SIZE) * DETECTION_PAGE_SIZE;
+
+  useEffect(() => {
+    setCurrentIndex(0);
+  }, [assignmentId, assignmentStatus, videoId]);
+
+  const queryParams = useMemo(
+    () => ({
+      skip: pageStart,
+      limit: DETECTION_PAGE_SIZE,
+      assignment_id: isUnassignedPreview ? undefined : assignmentId,
+      assignment_status: isUnassignedPreview
+        ? ('unassigned' as const)
+        : undefined,
+      sort: 'timestamp_asc',
+    }),
+    [assignmentId, isUnassignedPreview, pageStart],
+  );
+
+  const detectionsQuery = useTicketDetectionsQuery(
+    videoId ?? undefined,
+    queryParams,
+    { keepPreviousPage: true },
+  );
+  const detectionResult = detectionsQuery.data;
+  const activeDetection = detectionsQuery.isPlaceholderData
+    ? undefined
+    : detectionResult?.items[currentIndex - pageStart];
+  const confirmedDetectionCount = detectionResult?.total;
+  const detectionCount = confirmedDetectionCount ?? 0;
+  const activeVisual = getDefectVisual(
+    activeDetection?.detection.class_name ?? '',
+  );
+  const ActiveIssueIcon = activeVisual.icon;
+  const activeDisplayName =
+    activeDetection?.detection.display_name ?? 'Detection';
+  const discardMutation = useDiscardDetectionMutation(
+    ticketId,
+    videoId ?? undefined,
+  );
+
+  useEffect(() => {
+    if (confirmedDetectionCount === undefined) return;
+
+    if (confirmedDetectionCount === 0 && currentIndex !== 0) {
+      setCurrentIndex(0);
+      return;
+    }
+
+    if (
+      confirmedDetectionCount > 0 &&
+      currentIndex > confirmedDetectionCount - 1
+    ) {
+      setCurrentIndex(confirmedDetectionCount - 1);
+    }
+  }, [confirmedDetectionCount, currentIndex]);
+
+  useEffect(() => {
+    onDetectionCountChange?.(detectionCount);
+  }, [detectionCount, onDetectionCountChange]);
+
+  const isNavigationDisabled =
+    detectionCount === 0 ||
+    detectionsQuery.isLoading ||
+    detectionsQuery.isPlaceholderData;
+  const isInitialLoading =
+    detectionsQuery.isLoading || detectionsQuery.isPlaceholderData;
+  const isError = detectionsQuery.isError;
+  const retry = () => void detectionsQuery.refetch();
+
+  return (
+    <div className="space-y-4">
+      <div className="flex flex-col gap-3 sm:flex-row sm:items-center sm:justify-between">
+        <div className="flex min-w-0 items-center gap-3">
+          <span
+            className={cn(
+              'flex size-10 shrink-0 self-start items-center justify-center rounded-lg',
+              activeVisual.cardClassName,
+            )}
+          >
+            <ActiveIssueIcon
+              className={cn('size-5', activeVisual.colorClassName)}
+            />
+          </span>
+          <div className="min-w-0">
+            <h3>{activeDisplayName}</h3>
+          </div>
+        </div>
+
+        <div className="flex items-center gap-2 self-start sm:self-auto">
+          <Button
+            type="button"
+            variant="secondary"
+            onClick={() =>
+              setCurrentIndex((index) =>
+                detectionCount === 0
+                  ? 0
+                  : (index - 1 + detectionCount) % detectionCount,
+              )
+            }
+            disabled={isNavigationDisabled}
+            aria-label="Previous detection"
+          >
+            <ChevronLeft className="size-4" />
+          </Button>
+          <div className="min-w-16 text-center text-sm font-medium text-foreground">
+            {detectionCount === 0
+              ? '0 of 0'
+              : `${currentIndex + 1} of ${detectionCount}`}
+          </div>
+          <Button
+            type="button"
+            variant="secondary"
+            onClick={() =>
+              setCurrentIndex((index) =>
+                detectionCount === 0 ? 0 : (index + 1) % detectionCount,
+              )
+            }
+            disabled={isNavigationDisabled}
+            aria-label="Next detection"
+          >
+            <ChevronRight className="size-4" />
+          </Button>
+        </div>
+      </div>
+
+      {isInitialLoading ? (
+        <TicketDetectionPreviewSkeleton />
+      ) : isError ? (
+        <div className="rounded-lg border border-dashed border-destructive/40 bg-destructive/5 px-4 py-8 text-center">
+          <div className="flex flex-col items-center gap-2">
+            <AlertTriangle className="size-6 text-destructive" />
+            <p className="text-sm font-medium text-destructive">
+              Failed to load detection preview.
+            </p>
+            <Button type="button" variant="outline" size="sm" onClick={retry}>
+              Retry
+            </Button>
+          </div>
+        </div>
+      ) : !activeDetection || !detectionResult ? (
+        <div className="rounded-lg border border-dashed bg-muted/20 px-4 py-10 text-center text-sm text-muted-foreground">
+          {detectionCount > 0
+            ? 'The selected detection details are unavailable. Try refreshing the preview.'
+            : isUnassignedPreview
+              ? 'No unassigned issues remain on this ticket.'
+              : 'No detections are available for this issue.'}
+        </div>
+      ) : (
+        <>
+          <div className="grid grid-cols-1 items-start gap-4 xl:grid-cols-2">
+            <div className="min-w-0 space-y-2">
+              <p className="text-muted-foreground">Detection Image</p>
+              <div className="w-full overflow-hidden rounded-lg">
+                <AnnotatedDetectionImage
+                  detection={activeDetection}
+                  videoWidth={detectionResult.video_width}
+                  videoHeight={detectionResult.video_height}
+                  aspectRatio="16 / 9"
+                  enableLightbox
+                />
+              </div>
+            </div>
+
+            <DetectionLocationMap
+              className="min-w-0"
+              latitude={activeDetection.location.latitude}
+              longitude={activeDetection.location.longitude}
+              label={`${activeDetection.detection.display_name} - Frame ${activeDetection.frame.number}`}
+              title="Location on Map"
+              variant="plain"
+              aspectRatio="16 / 9"
+              showCoordinates={false}
+            />
+          </div>
+
+          <DetectionMetadataBar
+            items={[
+              {
+                label: 'Confidence',
+                value: `${Math.round(activeDetection.detection.confidence * 100)}%`,
+              },
+              {
+                label: 'Frame',
+                value: activeDetection.frame.number,
+              },
+              {
+                label: 'Timestamp',
+                value: `${activeDetection.frame.timestamp_seconds}s`,
+              },
+            ]}
+          />
+
+          {isUnassignedPreview ? (
+            <>
+              <div className="flex justify-end">
+                <Button
+                  type="button"
+                  variant="destructive"
+                  onClick={() => setIsDiscardDialogOpen(true)}
+                >
+                  <Trash2 />
+                  Discard detection
+                </Button>
+              </div>
+
+              <DetectionDiscardDialog
+                open={isDiscardDialogOpen}
+                detectionLabel={activeDetection.detection.display_name}
+                isPending={discardMutation.isPending}
+                onOpenChange={setIsDiscardDialogOpen}
+                onSubmit={async (payload) => {
+                  await discardMutation.mutateAsync({
+                    detectionId: activeDetection.detection.id,
+                    payload,
+                  });
+                  setIsDiscardDialogOpen(false);
+                }}
+              />
+            </>
+          ) : null}
+        </>
+      )}
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketDetectionPreviewCard.tsx

@@ -0,0 +1,34 @@
+'use client';
+
+import { Card, CardContent } from '@/components/ui/card';
+
+import { TicketDetectionPreview } from './TicketDetectionPreview';
+
+interface TicketDetectionPreviewCardProps {
+  ticketId: string;
+  videoId?: string | null;
+  assignmentId: number;
+}
+
+export function TicketDetectionPreviewCard({
+  ticketId,
+  videoId,
+  assignmentId,
+}: TicketDetectionPreviewCardProps) {
+  if (!videoId) return null;
+
+  return (
+    <Card className="w-full">
+      <CardContent className="p-5">
+        <div className="min-w-0">
+          <TicketDetectionPreview
+            key={`${videoId}:${assignmentId}`}
+            ticketId={ticketId}
+            videoId={videoId}
+            assignmentId={assignmentId}
+          />
+        </div>
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketHistoryCard.tsx

@@ -1,112 +1,227 @@
 'use client';
 
-import { History } from 'lucide-react';
+import { History, MessageSquareText, RefreshCw } from 'lucide-react';
 
+import { PersonInfo } from '@/components/person-avatar';
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import { Timeline, TimelineItem } from '@/components/ui/timeline';
 import { cn } from '@/lib/utils';
-import type { TicketDetail, TicketHistoryItem, TicketStatus } from '@/types';
+import type {
+  TicketTimelineEventType,
+  TicketTimelineItem,
+  TicketTimelineNoteKind,
+  TicketTimelineSource,
+  TicketTimelineUser,
+} from '@/types';
+import { formatTimelineDateTime } from '@/utils/date';
+import { getPersonLabel } from '@/utils/person';
 
-import { formatTicketStatus } from '../../components/TicketStatusBadge';
+import { useTicketTimelineQuery } from '../../hooks/useTicketQueries';
+import { TicketTimelineSkeleton } from './TicketTimelineSkeleton';
 
-import { formatDate } from '@/utils/date';
+function TimelineDate({ value }: { value: string }) {
-
+  const { date, time } = formatTimelineDateTime(value);
-function getActorLabel(item: TicketHistoryItem) {
-  return item.actor?.name || item.actor?.email || 'System';
-}
-
-function getLifecycleTitle(status: TicketStatus) {
-  const titles: Record<TicketStatus, string> = {
-    processing: 'Incident Ticket Created',
-    unassigned: 'Awaiting Assignment',
-    assigned: 'Dispatched to Maintenance',
-    under_review: 'Maintenance Finalized',
-    closed: 'Ticket Closed',
-  };
-
-  return titles[status] ?? formatTicketStatus(status);
-}
-
-function HistoryEntry({
-  item,
-  isLast,
-}: {
-  item: TicketHistoryItem;
-  isLast: boolean;
-}) {
-  const isClosed = item.to_status === 'closed';
 
   return (
-    <div className="relative flex gap-4 pb-8 last:pb-0">
+    <time dateTime={value} className="block tabular-nums">
-      {!isLast ? (
+      <span className="block text-sm font-semibold text-foreground">
-        <span
+        {date}
-          aria-hidden
-          className="absolute top-6 left-[11px] h-[calc(100%-10px)] w-px bg-border"
-        />
-      ) : null}
-
-      <span
-        aria-hidden
-        className={cn(
-          'relative z-10 mt-0.5 flex size-6 shrink-0 items-center justify-center rounded-full border-2 bg-background',
-          isClosed
-            ? 'border-primary bg-primary text-primary-foreground'
-            : 'border-primary/60',
-        )}
-      >
-        <span
-          className={cn(
-            'size-2 rounded-full bg-primary',
-            isClosed &&
-              'h-1.5 w-2.5 rotate-[-45deg] rounded-none border-b-2 border-l-2 border-current bg-transparent',
-          )}
-        />
       </span>
-
+      <span className="block text-xs text-muted-foreground">{time}</span>
-      <div className="min-w-0 flex-1 space-y-1.5">
-        <div className="flex flex-wrap items-baseline gap-x-3 gap-y-1">
-          <h3 className="text-sm font-semibold text-foreground">
-            {getLifecycleTitle(item.to_status)}
-          </h3>
-          <time
-            dateTime={item.created_at}
-            className="text-xs font-semibold text-muted-foreground tabular-nums"
-          >
-            {formatDate(item.created_at)}
     </time>
-        </div>
+  );
+}
 
-        <p className="text-sm leading-relaxed text-foreground">
+function getNoteKindLabel(kind: TicketTimelineNoteKind) {
-          {item.note ||
+  switch (kind) {
-            `${formatTicketStatus(item.to_status)} by ${getActorLabel(item)}.`}
+    case 'system_note':
+      return 'System note';
+    case 'repair_note':
+      return 'Repair note';
+    case 'review_comment':
+      return 'Review comment';
+    default:
+      return 'Note';
+  }
+}
+
+function HistoryNote({ item }: { item: TicketTimelineItem }) {
+  const note = item.note;
+  if (!note) return null;
+
+  const noteText = note.text.trim();
+  if (!noteText) return null;
+
+  return (
+    <div className="mt-3 rounded-lg  border border-amber-300/80 bg-amber-50/90 px-3 py-2.5 dark:border-amber-500/30 dark:bg-amber-500/10">
+      <div className="flex items-center gap-1.5 text-xs font-medium text-amber-900 dark:text-amber-200">
+        <MessageSquareText className="size-3.5 shrink-0 text-amber-700 dark:text-amber-300" />
+        <span>
+          {getNoteKindLabel(note.kind)} by {getPersonLabel(note.author)}
+        </span>
+      </div>
+      <p className="mt-1.5 text-sm leading-relaxed text-amber-950/80 dark:text-amber-100/90">
+        {noteText}
       </p>
-
-        <p className="text-xs text-muted-foreground">{getActorLabel(item)}</p>
-      </div>
     </div>
   );
 }
 
-export function TicketHistoryCard({ ticket }: { ticket: TicketDetail }) {
+function getSourceLabel(source: TicketTimelineSource) {
-  const history = ticket.history ?? [];
+  return source === 'system' ? 'System Generated' : 'User Action';
+}
+
+function SystemHistoryEntry({ item }: { item: TicketTimelineItem }) {
+  const noteText = item.note?.text?.trim();
 
   return (
-    <section className="rounded-xl border bg-card p-5">
+    <div className="rounded-lg border border-dashed border-primary/25 bg-primary/5 px-4 py-3.5">
-      <div className="mb-5 flex items-center gap-2">
+      <Badge className="rounded-lg px-2.5 py-0.5 text-[10px] font-semibold tracking-wider uppercase">
-        <History className="size-5 text-primary" />
+        {getSourceLabel(item.source)}
-        <h2 className="text-base font-semibold text-foreground">
+      </Badge>
-          Audit & Lifecycle Timeline
+      <h3 className="mt-2 text-sm font-semibold text-foreground">
-        </h2>
+        {item.title}
+      </h3>
+      {noteText ? (
+        <p className="mt-1 text-sm leading-relaxed text-muted-foreground">
+          {noteText}
+        </p>
+      ) : null}
     </div>
+  );
+}
 
-      {history.length ? (
+function isSameUser(actor: TicketTimelineUser, target: TicketTimelineUser) {
-        <div className={cn('pl-0.5')}>
+  if (actor.user_id !== null && target.user_id !== null) {
-          {history.map((item, index) => (
+    return actor.user_id === target.user_id;
-            <HistoryEntry
+  }
-              key={item.id}
+
-              item={item}
+  const actorEmail = actor.email?.trim().toLowerCase();
-              isLast={index === history.length - 1}
+  const targetEmail = target.email?.trim().toLowerCase();
-            />
+  if (actorEmail && targetEmail) return actorEmail === targetEmail;
-          ))}
+
+  return (
+    Boolean(actor.name?.trim()) &&
+    actor.name?.trim().toLowerCase() === target.name?.trim().toLowerCase()
+  );
+}
+
+function getTargetLabel(eventType: TicketTimelineEventType | null) {
+  switch (eventType) {
+    case 'assignment_added':
+      return 'Assigned to';
+    case 'assignment_replaced':
+      return 'Replacement worker';
+    case 'assignment_updated':
+      return 'Assigned worker';
+    case 'assignment_deleted':
+      return 'Removed worker';
+    default:
+      return 'Affected worker';
+  }
+}
+
+function UserHistoryEntry({ item }: { item: TicketTimelineItem }) {
+  const noteText = item.note?.text?.trim();
+  const showTargetUser =
+    item.target_user && !isSameUser(item.actor, item.target_user);
+
+  return (
+    <div className="rounded-lg border bg-card p-4">
+      <h3 className="mb-3 text-sm font-semibold text-foreground">
+        {item.title}
+      </h3>
+      <PersonInfo person={item.actor} />
+      {showTargetUser && item.target_user ? (
+        <div className="mt-3 space-y-1">
+          <p className="text-xs text-muted-foreground">
+            {getTargetLabel(item.event_type)}
+          </p>
+          <PersonInfo person={item.target_user} />
         </div>
+      ) : null}
+      {noteText ? <HistoryNote item={item} /> : null}
+    </div>
+  );
+}
+
+function TimelineHeader() {
+  return (
+    <div className="flex items-center gap-2">
+      <History className="size-5 text-primary" />
+      <h2 className="text-base font-semibold">Audit & Lifecycle Timeline</h2>
+    </div>
+  );
+}
+
+export function TicketHistoryCard({ ticketId }: { ticketId: string }) {
+  const timelineQuery = useTicketTimelineQuery(ticketId);
+
+  if (timelineQuery.isLoading) {
+    return <TicketTimelineSkeleton />;
+  }
+
+  const history = timelineQuery.data?.history ?? [];
+
+  return (
+    <div className="space-y-4">
+      <TimelineHeader />
+
+      {timelineQuery.isError ? (
+        <div
+          role="alert"
+          className="rounded-lg border border-dashed border-destructive/40 bg-destructive/5 px-4 py-6 text-center"
+        >
+          <p className="text-sm text-destructive">
+            Failed to load the ticket timeline.
+          </p>
+          <Button
+            type="button"
+            variant="outline"
+            size="sm"
+            className="mt-3"
+            disabled={timelineQuery.isFetching}
+            onClick={() => timelineQuery.refetch()}
+          >
+            <RefreshCw
+              className={cn(
+                'size-4',
+                timelineQuery.isFetching && 'animate-spin',
+              )}
+            />
+            Retry
+          </Button>
+        </div>
+      ) : history.length ? (
+        <Timeline>
+          {history.map((item, index) => (
+            <TimelineItem
+              key={item.id}
+              layout="left"
+              isLast={index === history.length - 1}
+              opposite={<TimelineDate value={item.created_at} />}
+              marker={
+                <span className="flex size-4 items-center justify-center rounded-full border bg-background shadow-xs">
+                  <span
+                    className={cn(
+                      'size-1.5 rounded-full',
+                      item.source === 'system'
+                        ? 'bg-muted-foreground'
+                        : 'bg-primary',
+                    )}
+                  />
+                </span>
+              }
+            >
+              {item.source === 'system' ? (
+                <SystemHistoryEntry item={item} />
+              ) : (
+                <UserHistoryEntry item={item} />
+              )}
+            </TimelineItem>
+          ))}
+        </Timeline>
       ) : (
         <div className="rounded-lg border border-dashed border-border/80 bg-muted/10 px-4 py-8 text-center">
           <p className="text-sm font-medium text-muted-foreground">
@@ -114,6 +229,6 @@ export function TicketHistoryCard({ ticket }: { ticket: TicketDetail }) {
           </p>
         </div>
       )}
-    </section>
+    </div>
   );
 }

src/app/(modules)/ticket/[ticketId]/components/TicketInlineAnalysisVideo.tsx

@@ -0,0 +1,68 @@
+'use client';
+
+import { useRef } from 'react';
+import type { MediaPlayerInstance } from '@vidstack/react';
+
+import { useProtectedVideoQuery } from '@/app/(modules)/results/hooks/useVideoResults';
+import AnnotatedVideoPlayer from '@/components/video/annotatedVideoPlayer';
+import { useVideoAnnotationPlayback } from '@/components/video/useVideoAnnotationPlayback';
+import type { TicketOverviewDetail } from '@/types';
+
+type TicketInlineAnalysisVideoProps = {
+  ticket: TicketOverviewDetail;
+};
+
+export function TicketInlineAnalysisVideo({
+  ticket,
+}: TicketInlineAnalysisVideoProps) {
+  const videoRef = useRef<MediaPlayerInstance | null>(null);
+  const videoId = ticket.video_id ?? ticket.video?.id ?? undefined;
+  const sourceUrl = ticket.video?.url ?? undefined;
+  const fps = ticket.video_metadata?.fps ?? 0;
+  const videoWidth = ticket.video_metadata?.resolution.width ?? 0;
+  const videoHeight = ticket.video_metadata?.resolution.height ?? 0;
+  const {
+    visibleDetections,
+    handleSeeked,
+    handleTimeUpdate,
+    handleVideoFrame,
+  } = useVideoAnnotationPlayback({
+    videoId,
+    logs: [],
+    fps,
+    videoRef,
+  });
+  const {
+    videoUrl,
+    isLoading: isVideoLoading,
+    isError: isVideoError,
+    refetch: refetchVideo,
+  } = useProtectedVideoQuery(sourceUrl);
+
+  if (!videoId || !sourceUrl) {
+    return (
+      <div className="rounded-lg border border-dashed bg-muted/20 px-4 py-8 text-sm text-muted-foreground">
+        Analysis video is unavailable for this ticket.
+      </div>
+    );
+  }
+
+  return (
+    <div className="space-y-2">
+      <AnnotatedVideoPlayer
+        videoRef={videoRef}
+        logs={[]}
+        visibleDetections={visibleDetections}
+        videoWidth={videoWidth}
+        videoHeight={videoHeight}
+        videoUrl={videoUrl}
+        isLoading={isVideoLoading}
+        isError={isVideoError}
+        onRetry={() => void refetchVideo()}
+        onTimeUpdate={handleTimeUpdate}
+        onVideoFrame={handleVideoFrame}
+        onSeeked={handleSeeked}
+      />
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketOverviewCard.tsx

@@ -1,86 +1,255 @@
 'use client';
 
-import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import {
-import type { TicketActor, TicketDetail } from '@/types';
+  Activity,
-
+  CalendarDays,
-import { TicketStatusBadge } from '../../components/TicketStatusBadge';
+  Clock3,
+  Gauge,
+  MapPin,
+  Monitor,
+  UserRound,
+  Play,
+} from 'lucide-react';
+import { useState } from 'react';
 
+import {
+  Card,
+  CardAction,
+  CardContent,
+  CardHeader,
+  CardTitle,
+} from '@/components/ui/card';
+import { Button } from '@/components/ui/button';
+import {
+  Dialog,
+  DialogBody,
+  DialogContent,
+  DialogDescription,
+  DialogHeader,
+  DialogTitle,
+} from '@/components/ui/dialog';
+import { getDefectVisual } from '@/constants/defectVisualConfig';
+import { PERMISSIONS } from '@/constants/permissions';
+import { PermissionGuard } from '@/guards';
+import { cn } from '@/lib/utils';
+import type { TicketOverviewDetail } from '@/types';
 import { formatDate } from '@/utils/date';
+import { TicketInlineAnalysisVideo } from './TicketInlineAnalysisVideo';
 
-function OverviewMeta({
+type IconComponent = React.ComponentType<{ className?: string }>;
+
+function MetaLabel({ children }: { children: React.ReactNode }) {
+  return (
+    <p className="text-xs font-medium tracking-wide text-muted-foreground">
+      {children}
+    </p>
+  );
+}
+
+function MetaValue({ children }: { children: React.ReactNode }) {
+  return <p className="text-sm font-semibold text-foreground">{children}</p>;
+}
+
+function OverviewField({
+  label,
+  children,
+}: {
+  label: string;
+  children: React.ReactNode;
+}) {
+  return (
+    <div className="min-w-0 space-y-1">
+      <MetaLabel>{label}</MetaLabel>
+      {children}
+    </div>
+  );
+}
+
+function SummaryCard({
   label,
   value,
+  colorClassName,
+  cardClassName,
 }: {
   label: string;
-  value: string | number | null | undefined;
+  value: number;
+  colorClassName: string;
+  cardClassName: string;
 }) {
   return (
-    <div className="space-y-1">
+    <div
-      <p className="text-xs text-muted-foreground">{label}</p>
+      className={cn(
-      <p className="text-sm font-medium">{value ?? '-'}</p>
+        'rounded-lg bg-muted/40 p-4 hover:scale-105 transition-transform ease-in-out',
+        cardClassName,
+      )}
+    >
+      <p className={cn('text-2xl font-bold tracking-tight', colorClassName)}>
+        {value}
+      </p>
+      <p className="mt-2 truncate text-xs font-semibold text-foreground">
+        {label}
+      </p>
+      <p className="mt-0.5 text-[11px] text-muted-foreground">Detected</p>
     </div>
   );
 }
 
-function PersonMeta({
+function VideoMetric({
+  icon: Icon,
   label,
-  person,
 }: {
+  icon: IconComponent;
   label: string;
-  person: TicketActor | null | undefined;
 }) {
   return (
-    <div className="space-y-1">
+    <div className="flex items-center justify-center gap-2 font-medium">
-      <p className="text-xs text-muted-foreground">{label}</p>
+      <Icon className="size-4 text-muted-foreground" />
-      {person ? (
+      <span>{label}</span>
-        <div className="min-w-0">
-          <p className="truncate text-sm font-medium">{person.name || '-'}</p>
-          {person.email && (
-            <p className="truncate text-xs text-muted-foreground">
-              {person.email}
-            </p>
-          )}
-        </div>
-      ) : (
-        <p className="text-sm font-medium">-</p>
-      )}
     </div>
   );
 }
 
-export function TicketOverviewCard({ ticket }: { ticket: TicketDetail }) {
+export function TicketOverviewCard({
-  return (
+  ticket,
-    <Card>
+}: {
-      <CardHeader className="flex flex-row items-center justify-between gap-4">
+  ticket: TicketOverviewDetail;
-        <CardTitle className="text-base">Overview</CardTitle>
+}) {
-        <TicketStatusBadge status={ticket.status} />
+  const [isAnalysisOpen, setIsAnalysisOpen] = useState(false);
-      </CardHeader>
+  const videoMetadata = ticket.video_metadata;
-      <CardContent className="space-y-6">
+  const duration =
-        <div className="grid gap-5 md:grid-cols-[180px_minmax(0,1fr)]">
+    typeof videoMetadata?.duration_seconds === 'number'
-          <div className="space-y-1">
+      ? `${Math.floor(videoMetadata.duration_seconds / 60)}:${Math.floor(
-            <p className="text-xs text-muted-foreground">AI Detections</p>
+          videoMetadata.duration_seconds % 60,
-            <p className="text-3xl font-semibold leading-none">
+        )
-              {ticket.ai_result?.detection_count ?? '-'}
+          .toString()
-            </p>
+          .padStart(2, '0')}`
-            <p className="text-xs text-muted-foreground">
+      : null;
-              Completed {formatDate(ticket.ai_result?.completed_at)}
+  const chainageName =
-            </p>
+    ticket.location?.chainage?.name || ticket.chainage_name || null;
-          </div>
+  const packageName = ticket.location?.package?.name || null;
+  const locationLabel =
+    [chainageName, packageName].filter(Boolean).join(', ') || null;
+  const uploadedOn =
+    ticket.timestamps?.created_at || ticket.ai_result.completed_at || null;
+  const uploaderName = ticket.uploader?.name || null;
+  const analysisVideoId = ticket.video_id || ticket.video?.id || null;
+  const videoName = ticket.video?.name || null;
+  const analysisTitle = videoName || ticket.ticket_name || 'Analysis Video';
+  const hasVideoMetrics = Boolean(
+    videoMetadata?.fps || duration || videoMetadata?.resolution?.label,
+  );
 
-          <div className="grid gap-4 sm:grid-cols-2">
+  return (
-            <PersonMeta label="Uploaded By" person={ticket.uploader} />
+    <div className="space-y-5">
-            <PersonMeta label="Assigned To" person={ticket.worker} />
+      {uploadedOn || uploaderName || locationLabel ? (
-            <PersonMeta
+        <Card>
-              label="Assigned By"
+          <CardContent className="grid gap-4 sm:grid-cols-3 sm:divide-x">
-              person={ticket.worker?.assigned_by}
+            {uploadedOn ? (
-            />
+              <div className="flex items-center gap-3 sm:pr-4">
-            <OverviewMeta
+                <CalendarDays className="size-5 shrink-0 text-muted-foreground" />
-              label="Assigned At"
+                <OverviewField label="Uploaded On">
-              value={formatDate(ticket.worker?.assigned_at)}
+                  <MetaValue>{formatDate(uploadedOn)}</MetaValue>
-            />
+                </OverviewField>
               </div>
+            ) : null}
+            {uploaderName ? (
+              <div className="flex items-center gap-3 sm:px-4">
+                <UserRound className="size-5 shrink-0 text-muted-foreground" />
+                <OverviewField label="Uploaded By">
+                  <MetaValue>{uploaderName}</MetaValue>
+                </OverviewField>
               </div>
+            ) : null}
+            {locationLabel ? (
+              <div className="flex items-center gap-3 sm:pl-4">
+                <MapPin className="size-5 shrink-0 text-muted-foreground" />
+                <OverviewField label="Location">
+                  <MetaValue>{locationLabel}</MetaValue>
+                </OverviewField>
+              </div>
+            ) : null}
           </CardContent>
         </Card>
+      ) : null}
+
+      <PermissionGuard permissions={PERMISSIONS.TICKET.ASSIGN}>
+        <>
+          <Card>
+            <CardHeader>
+              <CardTitle className="flex items-center gap-2">
+                <Activity className="size-5 text-primary" />
+                AI Detection Summary
+              </CardTitle>
+              {analysisVideoId ? (
+                <CardAction>
+                  <Button
+                    variant="default"
+                    onClick={() => setIsAnalysisOpen(true)}
+                  >
+                    <Play className="mr-2 size-4" />
+                    View Video
+                  </Button>
+                </CardAction>
+              ) : null}
+            </CardHeader>
+            <CardContent className="space-y-4">
+              <div className="grid grid-cols-2 gap-3 lg:grid-cols-3 xl:grid-cols-6">
+                <SummaryCard
+                  label="Total Detections"
+                  value={ticket.ai_result.detection_count}
+                  colorClassName="text-violet-600"
+                  cardClassName="bg-violet-500/8"
+                />
+                {ticket.ai_result.detections_by_class.map((item) => {
+                  const visual = getDefectVisual(item.class_name);
+                  return (
+                    <SummaryCard
+                      key={item.class_name}
+                      label={item.display_name}
+                      value={item.count}
+                      colorClassName={visual.colorClassName}
+                      cardClassName={visual.cardClassName}
+                    />
+                  );
+                })}
+              </div>
+              {hasVideoMetrics ? (
+                <div className="grid gap-3 rounded-lg bg-muted/35 px-4 py-3 text-sm sm:grid-cols-3">
+                  {videoMetadata?.fps ? (
+                    <VideoMetric
+                      icon={Gauge}
+                      label={`${videoMetadata.fps} FPS`}
+                    />
+                  ) : null}
+                  {duration ? (
+                    <VideoMetric icon={Clock3} label={`${duration} Duration`} />
+                  ) : null}
+                  {videoMetadata?.resolution?.label ? (
+                    <VideoMetric
+                      icon={Monitor}
+                      label={`${videoMetadata.resolution.label} Resolution`}
+                    />
+                  ) : null}
+                </div>
+              ) : null}
+            </CardContent>
+          </Card>
+
+          <Dialog open={isAnalysisOpen} onOpenChange={setIsAnalysisOpen}>
+            <DialogContent className="sm:max-w-5xl">
+              <DialogHeader>
+                <DialogTitle>{analysisTitle}</DialogTitle>
+                <DialogDescription>
+                  Video analysis with annotation overlay
+                </DialogDescription>
+              </DialogHeader>
+              <DialogBody>
+                <TicketInlineAnalysisVideo ticket={ticket} />
+              </DialogBody>
+            </DialogContent>
+          </Dialog>
+        </>
+      </PermissionGuard>
+    </div>
   );
 }

src/app/(modules)/ticket/[ticketId]/components/TicketOverviewSkeleton.tsx

@@ -0,0 +1,92 @@
+import {
+  Card,
+  CardAction,
+  CardContent,
+  CardHeader,
+} from '@/components/ui/card';
+import { Skeleton } from '@/components/ui/skeleton';
+
+function OverviewMetaSkeletonField({ className }: { className?: string }) {
+  return (
+    <div className={`flex items-center gap-3 ${className ?? ''}`}>
+      <Skeleton className="size-5 shrink-0 rounded-lg" />
+      <div className="min-w-0 space-y-2">
+        <Skeleton className="h-3 w-24" />
+        <Skeleton className="h-4 w-32 max-w-full" />
+      </div>
+    </div>
+  );
+}
+
+function SummarySkeletonCard() {
+  return (
+    <div className="rounded-lg bg-muted/40 p-4">
+      <Skeleton className="h-7 w-10" />
+      <Skeleton className="mt-3 h-3 w-24 max-w-full" />
+      <Skeleton className="mt-2 h-3 w-16" />
+    </div>
+  );
+}
+
+export function TicketOverviewHeaderSkeleton() {
+  return (
+    <div className="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
+      <div className="flex min-w-0 items-start gap-3">
+        <Skeleton className="size-10 shrink-0 rounded-lg" />
+        <div className="min-w-0 space-y-2">
+          <Skeleton className="h-8 w-40" />
+          <Skeleton className="h-3 w-36 max-w-full" />
+        </div>
+      </div>
+
+      <div className="flex shrink-0 items-center gap-2">
+        <Skeleton className="h-8 w-28" />
+      </div>
+    </div>
+  );
+}
+
+export function TicketOverviewCardSkeleton() {
+  return (
+    <div className="space-y-5" aria-label="Loading ticket overview">
+      <Card>
+        <CardContent className="grid gap-4 py-4 sm:grid-cols-3 sm:divide-x">
+          <OverviewMetaSkeletonField className="sm:pr-4" />
+          <OverviewMetaSkeletonField className="sm:px-4" />
+          <OverviewMetaSkeletonField className="sm:pl-4" />
+        </CardContent>
+      </Card>
+
+      <Card>
+        <CardHeader>
+          <div className="flex items-center gap-2">
+            <Skeleton className="size-5 rounded-lg" />
+            <Skeleton className="h-5 w-40" />
+          </div>
+          <CardAction>
+            <Skeleton className="h-9 w-28" />
+          </CardAction>
+        </CardHeader>
+        <CardContent className="space-y-4">
+          <div className="grid grid-cols-2 gap-3 lg:grid-cols-3 xl:grid-cols-6">
+            {Array.from({ length: 6 }).map((_, index) => (
+              <SummarySkeletonCard key={index} />
+            ))}
+          </div>
+
+          <div className="grid gap-3 rounded-lg bg-muted/35 px-4 py-3 sm:grid-cols-3">
+            {Array.from({ length: 3 }).map((_, index) => (
+              <div
+                key={index}
+                className="flex items-center justify-center gap-2"
+              >
+                <Skeleton className="size-4 rounded-lg" />
+                <Skeleton className="h-4 w-24" />
+              </div>
+            ))}
+          </div>
+        </CardContent>
+      </Card>
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketRepairReportCard.tsx

@@ -1,41 +0,0 @@
-'use client';
-
-import type { TicketDetail } from '@/types';
-
-import { RepairNotesCard } from './repair-report/RepairNotesCard';
-import { RepairProofImagesGrid } from './repair-report/RepairProofImagesGrid';
-import { RepairProofVideoCard } from './repair-report/RepairProofVideoCard';
-import { ReviewerCommentsCard } from './repair-report/ReviewerCommentsCard';
-
-export function TicketRepairReportCard({ ticket }: { ticket: TicketDetail }) {
-  const repair = ticket.repair;
-
-  return (
-    <section className="space-y-4">
-      <h2 className="text-base font-semibold text-foreground">
-        Evidence & Progress
-      </h2>
-
-      <div className="space-y-4">
-        <RepairProofVideoCard
-          ticketId={ticket.id}
-          proofVideoUrl={repair?.proof_video_url ?? null}
-          hasRepair={Boolean(repair)}
-        />
-
-        <RepairProofImagesGrid
-          imageUrls={repair?.proof_image_urls ?? []}
-          submittedAt={repair?.submitted_at ?? null}
-        />
-      </div>
-
-      <div className="grid gap-4 lg:grid-cols-2">
-        <RepairNotesCard notes={repair?.notes ?? null} worker={ticket.worker} />
-        <ReviewerCommentsCard
-          reviewer={ticket.reviewer}
-          status={ticket.status}
-        />
-      </div>
-    </section>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/TicketStatusActions.tsx

@@ -1,66 +1,102 @@
 'use client';
 
+import { AlertTriangle } from 'lucide-react';
+
 import { PERMISSIONS } from '@/constants/permissions';
 import { PermissionGuard } from '@/guards';
-import type { TicketDetail } from '@/types';
+import type { TicketAssignmentSummary } from '@/types';
-import type { TicketDetailLiveState } from '../../hooks/useTicketDetailEvents';
+import { formatDate } from '@/utils/date';
 
-import { AssignTicketAction } from './actions/AssignTicketAction';
 import { NoTicketAction } from './actions/NoTicketAction';
-import { ProcessingTicketAction } from './actions/ProcessingTicketAction';
+import { RequestExtensionAction } from './actions/RequestExtensionAction';
-import { ReviewRepairAction } from './actions/ReviewRepairAction';
+import { ReviewExtensionRequestAction } from './actions/ReviewExtensionRequestAction';
-import { SubmitRepairAction } from './actions/SubmitRepairAction';
 
 interface TicketStatusActionsProps {
-  ticket: TicketDetail;
+  ticketId: string;
-  liveState: TicketDetailLiveState;
+  assignment?: TicketAssignmentSummary;
 }
 
-export function TicketStatusActions({
+function OverdueLotAlert({
-  ticket,
+  lotId,
-  liveState,
+  dueAt,
-}: TicketStatusActionsProps) {
+}: {
-  if (ticket.status === 'processing') {
+  lotId: number;
+  dueAt: string | null;
+}) {
   return (
-      <ProcessingTicketAction
+    <div
-        progress={liveState.progress}
+      role="alert"
-        errorMessage={liveState.errorMessage}
+      className="flex gap-3 rounded-lg border border-destructive/30 bg-destructive/5 p-3 text-destructive"
-      />
+    >
+      <AlertTriangle className="mt-0.5 size-5 shrink-0" />
+      <div className="min-w-0">
+        <p className="text-sm font-semibold">Lot {lotId} is overdue</p>
+        <p className="mt-0.5 text-xs text-destructive/80">
+          The due date expired on {formatDate(dueAt)}.
+        </p>
+      </div>
+    </div>
   );
 }
 
-  if (ticket.status === 'unassigned') {
+function getTicketAction(
+  ticketId: string,
+  assignment?: TicketAssignmentSummary,
+) {
+  if (assignment) {
     return (
       <PermissionGuard
         permissions={PERMISSIONS.TICKET.ASSIGN}
-        fallback={<NoTicketAction status={ticket.status} />}
+        fallback={
-      >
-        <AssignTicketAction ticket={ticket} />
-      </PermissionGuard>
-    );
-  }
-
-  if (ticket.status === 'assigned') {
-    return (
           <PermissionGuard
             permissions={PERMISSIONS.TICKET.WORK}
-        fallback={<NoTicketAction status={ticket.status} />}
+            fallback={
-      >
-        <SubmitRepairAction ticket={ticket} />
-      </PermissionGuard>
-    );
-  }
-
-  if (ticket.status === 'under_review') {
-    return (
               <PermissionGuard
-        permissions={PERMISSIONS.TICKET.REVIEW}
+                permissions={PERMISSIONS.TICKET.READ}
-        fallback={<NoTicketAction status={ticket.status} />}
+                fallback={<NoTicketAction />}
               >
-        <ReviewRepairAction ticket={ticket} />
+                <RequestExtensionAction
+                  ticketId={ticketId}
+                  assignmentId={assignment.id}
+                  dueAt={assignment.due_at}
+                  canRequest={false}
+                />
+              </PermissionGuard>
+            }
+          >
+            <RequestExtensionAction
+              ticketId={ticketId}
+              assignmentId={assignment.id}
+              dueAt={assignment.due_at}
+              canRequest={!assignment.is_complete}
+            />
+          </PermissionGuard>
+        }
+      >
+        <ReviewExtensionRequestAction
+          ticketId={ticketId}
+          assignmentId={assignment.id}
+          canReview={!assignment.is_complete}
+        />
       </PermissionGuard>
     );
   }
 
-  return <NoTicketAction status={ticket.status} />;
+  return null;
+}
+
+export function TicketStatusActions({
+  ticketId,
+  assignment,
+}: TicketStatusActionsProps) {
+  const action = getTicketAction(ticketId, assignment);
+
+  return action ? (
+    <div className="space-y-3">
+      {assignment?.is_overdue ? (
+        <OverdueLotAlert lotId={assignment.id} dueAt={assignment.due_at} />
+      ) : null}
+      {action}
+    </div>
+  ) : null;
 }

src/app/(modules)/ticket/[ticketId]/components/TicketTimelineSkeleton.tsx

@@ -0,0 +1,70 @@
+import { Skeleton } from '@/components/ui/skeleton';
+import { Timeline, TimelineItem } from '@/components/ui/timeline';
+
+function TimelineEntrySkeleton({
+  index,
+  isLast,
+}: {
+  index: number;
+  isLast: boolean;
+}) {
+  return (
+    <TimelineItem
+      layout="left"
+      isLast={isLast}
+      opposite={
+        <div className="space-y-2">
+          <Skeleton className="ml-auto h-4 w-16" />
+          <Skeleton className="ml-auto h-3 w-12" />
+        </div>
+      }
+      marker={<Skeleton className="size-4 rounded-full" />}
+    >
+      <div
+        className={
+          index === 0
+            ? 'rounded-lg border border-dashed border-primary/25 bg-primary/5 px-4 py-3.5'
+            : 'rounded-lg border bg-card p-4'
+        }
+      >
+        {index === 0 ? <Skeleton className="h-5 w-28 rounded-lg" /> : null}
+        <Skeleton className={index === 0 ? 'mt-3 h-4 w-44' : 'h-4 w-44'} />
+        {index === 0 ? (
+          <Skeleton className="mt-2 h-3 w-full max-w-md" />
+        ) : (
+          <>
+            <div className="mt-3 flex items-center gap-3">
+              <Skeleton className="size-9 rounded-full" />
+              <div className="min-w-0 flex-1 space-y-2">
+                <Skeleton className="h-4 w-36" />
+                <Skeleton className="h-3 w-48 max-w-full" />
+              </div>
+            </div>
+            <Skeleton className="mt-3 h-16 w-full rounded-lg" />
+          </>
+        )}
+      </div>
+    </TimelineItem>
+  );
+}
+
+export function TicketTimelineSkeleton() {
+  return (
+    <div className="space-y-4" aria-label="Loading ticket timeline">
+      <div className="flex items-center gap-2">
+        <Skeleton className="size-5 rounded-lg" />
+        <Skeleton className="h-5 w-56 max-w-full" />
+      </div>
+
+      <Timeline>
+        {Array.from({ length: 3 }).map((_, index) => (
+          <TimelineEntrySkeleton
+            key={index}
+            index={index}
+            isLast={index === 2}
+          />
+        ))}
+      </Timeline>
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/TicketUnassignedIssuesCard.tsx

@@ -0,0 +1,60 @@
+'use client';
+
+import { useState } from 'react';
+import { ListChecks } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import {
+  Card,
+  CardContent,
+  CardDescription,
+  CardHeader,
+  CardTitle,
+} from '@/components/ui/card';
+
+import { TicketDetectionPreview } from './TicketDetectionPreview';
+
+interface TicketUnassignedIssuesCardProps {
+  ticketId: string;
+  videoId?: string | null;
+}
+
+export function TicketUnassignedIssuesCard({
+  ticketId,
+  videoId,
+}: TicketUnassignedIssuesCardProps) {
+  const [detectionCount, setDetectionCount] = useState<number>();
+
+  if (!videoId) return null;
+
+  return (
+    <Card className={'w-full'}>
+      <CardHeader className="min-w-0 px-3 sm:px-6">
+        <div className="flex items-start justify-between gap-3">
+          <div className="min-w-0">
+            <CardTitle className="flex items-center gap-2">
+              <ListChecks className="size-5 text-primary" />
+              Unassigned Issues
+            </CardTitle>
+            <CardDescription className="mt-1">
+              Review detections awaiting assignment and discard invalid AI
+              results.
+            </CardDescription>
+          </div>
+          <Badge variant={'default'}>{detectionCount ?? 0} Unassigned</Badge>
+        </div>
+      </CardHeader>
+      <CardContent className={'p-5'}>
+        <div className={'min-w-0'}>
+          <TicketDetectionPreview
+            key={`${videoId}:unassigned`}
+            ticketId={ticketId}
+            videoId={videoId}
+            assignmentStatus={'unassigned'}
+            onDetectionCountChange={setDetectionCount}
+          />
+        </div>
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/AssignTicketAction.tsx

@@ -1,57 +1,21 @@
 'use client';
 
-import { useState } from 'react';
+import { Users } from 'lucide-react';
-import { Send, UserPlus } from 'lucide-react';
+import { useRouter } from 'next/navigation';
 
 import { Button } from '@/components/ui/button';
-import { Label } from '@/components/ui/label';
+import { ROUTES } from '@/utils/routes';
-import { Textarea } from '@/components/ui/textarea';
-import { AssignableWorkerSelect } from '@/components/lookups/AssignableWorkerSelect';
-import type { TicketDetail } from '@/types';
 
-import { useAssignTicketMutation } from '../../../hooks/useTicketQueries';
+export function AssignTicketAction({ ticketId }: { ticketId: string }) {
-import { TicketActionCard } from './TicketActionCard';
+  const router = useRouter();
-
-export function AssignTicketAction({ ticket }: { ticket: TicketDetail }) {
-  const [selectedUserId, setSelectedUserId] = useState('');
-  const [assignNote, setAssignNote] = useState('');
-
-  const assignMutation = useAssignTicketMutation(ticket.id);
 
   return (
-    <TicketActionCard icon={UserPlus} title="Assign Ticket">
-      <div className="space-y-4">
-        <div className="space-y-2">
-          <Label>Worker</Label>
-          <AssignableWorkerSelect
-            value={selectedUserId}
-            onValueChange={setSelectedUserId}
-            disabled={assignMutation.isPending}
-          />
-        </div>
-        <div className="space-y-2">
-          <Label>Note</Label>
-          <Textarea
-            value={assignNote}
-            onChange={(event) => setAssignNote(event.target.value)}
-            placeholder="Please inspect and repair"
-          />
-        </div>
     <Button
-          disabled={!selectedUserId || assignMutation.isPending}
+      type="button"
-          onClick={() => {
+      onClick={() => router.push(ROUTES.TICKET_ASSIGN(ticketId))}
-            if (!selectedUserId) return;
-            assignMutation.mutate({
-              assigned_to_user_id: Number(selectedUserId),
-              note: assignNote || undefined,
-            });
-          }}
-          className="w-full"
     >
-          <Send />
+      <Users />
-          Assign
+      Assign Ticket
     </Button>
-      </div>
-    </TicketActionCard>
   );
 }

src/app/(modules)/ticket/[ticketId]/components/actions/ExtensionRequestHistoryDialog.tsx

@@ -0,0 +1,162 @@
+'use client';
+
+import { ArrowRight, History } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import {
+  Dialog,
+  DialogBody,
+  DialogContent,
+  DialogDescription,
+  DialogFooter,
+  DialogHeader,
+  DialogTitle,
+  DialogTrigger,
+} from '@/components/ui/dialog';
+import { cn } from '@/lib/utils';
+import type {
+  TicketExtensionRequest,
+  TicketExtensionRequestStatus,
+} from '@/types';
+import { formatDate } from '@/utils/date';
+
+const statusConfig: Record<
+  TicketExtensionRequestStatus,
+  { label: string; className: string }
+> = {
+  pending: {
+    label: 'Pending',
+    className:
+      'border-amber-200 bg-amber-100 text-amber-800 dark:border-amber-900 dark:bg-amber-950/50 dark:text-amber-300',
+  },
+  approved: {
+    label: 'Approved',
+    className:
+      'border-emerald-200 bg-emerald-100 text-emerald-800 dark:border-emerald-900 dark:bg-emerald-950/50 dark:text-emerald-300',
+  },
+  rejected: {
+    label: 'Rejected',
+    className:
+      'border-red-200 bg-red-100 text-red-800 dark:border-red-900 dark:bg-red-950/50 dark:text-red-300',
+  },
+  cancelled: {
+    label: 'Cancelled',
+    className: 'border-border bg-muted text-muted-foreground',
+  },
+};
+
+function HistoryItem({ request }: { request: TicketExtensionRequest }) {
+  const status = statusConfig[request.status];
+
+  return (
+    <article className="space-y-3 rounded-lg border p-4">
+      <div className="flex flex-wrap items-center justify-between gap-2">
+        <Badge variant="outline" className={cn('border', status.className)}>
+          {status.label}
+        </Badge>
+        <span className="text-xs text-muted-foreground">
+          Requested {formatDate(request.requested_at)}
+        </span>
+      </div>
+
+      <div>
+        <p className="text-xs text-muted-foreground">Requested By</p>
+        <p className="mt-0.5 text-sm font-medium">
+          {request.requested_by?.name ?? 'Assigned worker'}
+        </p>
+      </div>
+
+      <div className="grid grid-cols-[minmax(0,1fr)_auto_minmax(0,1fr)] items-start gap-3 rounded-lg bg-muted/40 p-3">
+        <div>
+          <p className="text-xs text-muted-foreground">Previous Due Date</p>
+          <p className="mt-1 text-sm font-medium">
+            {formatDate(request.current_due_at)}
+          </p>
+        </div>
+        <ArrowRight className="mt-5 size-4 text-muted-foreground" />
+        <div>
+          <p className="text-xs text-muted-foreground">Requested Due Date</p>
+          <p className="mt-1 text-sm font-medium">
+            {formatDate(request.requested_due_at)}
+          </p>
+        </div>
+      </div>
+
+      <div>
+        <p className="text-xs text-muted-foreground">Reason</p>
+        <p className="mt-1 text-sm leading-relaxed">{request.reason}</p>
+      </div>
+
+      {request.resolved_at || request.resolved_by || request.decision_note ? (
+        <div className="space-y-2 border-t pt-3">
+          <p className="text-xs font-semibold">Manager Response</p>
+          <div className="grid gap-2 text-sm sm:grid-cols-2">
+            {request.resolved_by ? (
+              <div>
+                <p className="text-xs text-muted-foreground">Resolved By</p>
+                <p className="mt-0.5 font-medium">
+                  {request.resolved_by.name} · {request.resolved_by.role.name}
+                </p>
+              </div>
+            ) : null}
+            {request.resolved_at ? (
+              <div>
+                <p className="text-xs text-muted-foreground">Resolved On</p>
+                <p className="mt-0.5 font-medium">
+                  {formatDate(request.resolved_at)}
+                </p>
+              </div>
+            ) : null}
+          </div>
+          {request.decision_note ? (
+            <div>
+              <p className="text-xs text-muted-foreground">Manager Comments</p>
+              <p className="mt-1 text-sm leading-relaxed">
+                {request.decision_note}
+              </p>
+            </div>
+          ) : null}
+        </div>
+      ) : null}
+    </article>
+  );
+}
+
+export function ExtensionRequestHistoryDialog({
+  requests,
+}: {
+  requests: TicketExtensionRequest[];
+}) {
+  const sortedRequests = [...requests].sort(
+    (left, right) =>
+      new Date(right.requested_at).getTime() -
+      new Date(left.requested_at).getTime(),
+  );
+
+  return (
+    <Dialog>
+      <DialogTrigger asChild>
+        <Button type="button" variant="outline" className="w-full">
+          <History />
+          View Request History ({requests.length})
+        </Button>
+      </DialogTrigger>
+      <DialogContent className="sm:max-w-2xl">
+        <DialogHeader>
+          <DialogTitle>Extension Request History</DialogTitle>
+          <DialogDescription>
+            Review every deadline extension request and manager decision for
+            this ticket assignment.
+          </DialogDescription>
+        </DialogHeader>
+        <DialogBody className="space-y-3">
+          {sortedRequests.map((request) => (
+            <HistoryItem key={request.id} request={request} />
+          ))}
+        </DialogBody>
+        <DialogFooter showCloseButton />
+      </DialogContent>
+    </Dialog>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/NoTicketAction.tsx

@@ -1,42 +1,15 @@
 'use client';
 
-import { CircleOff, Clock, Lock } from 'lucide-react';
+import { CircleOff } from 'lucide-react';
-
-import type { TicketStatus } from '@/types';
 
 import { TicketActionCard } from './TicketActionCard';
 
-const statusConfig: Record<
+export function NoTicketAction() {
-  'processing' | 'closed',
-  { icon: typeof Clock; title: string; message: string }
-> = {
-  processing: {
-    icon: Clock,
-    title: 'Processing',
-    message: 'This ticket is still being processed. Check back shortly.',
-  },
-  closed: {
-    icon: Lock,
-    title: 'Ticket Closed',
-    message: 'This ticket is closed. No further actions are available.',
-  },
-};
-
-export function NoTicketAction({ status }: { status: TicketStatus }) {
-  const config =
-    status === 'processing' || status === 'closed'
-      ? statusConfig[status]
-      : {
-          icon: CircleOff,
-          title: 'No Actions',
-          message: 'No action available for this ticket.',
-        };
-
-  const Icon = config.icon;
-
   return (
-    <TicketActionCard icon={Icon} title={config.title}>
+    <TicketActionCard icon={CircleOff} title="No Actions">
-      <p className="text-sm text-muted-foreground">{config.message}</p>
+      <p className="text-sm text-muted-foreground">
+        No action available for this ticket.
+      </p>
     </TicketActionCard>
   );
 }

src/app/(modules)/ticket/[ticketId]/components/actions/OpenRepairReviewAction.tsx

@@ -0,0 +1,45 @@
+'use client';
+
+import { useRouter } from 'next/navigation';
+import { ClipboardCheck } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import { ROUTES } from '@/utils/routes';
+
+interface OpenRepairReviewActionProps {
+  ticketId: string;
+  hasPendingReview: boolean;
+  pendingReviewCount: number;
+}
+
+export function OpenRepairReviewAction({
+  ticketId,
+  hasPendingReview,
+  pendingReviewCount,
+}: OpenRepairReviewActionProps) {
+  const router = useRouter();
+  const count = Math.max(0, pendingReviewCount ?? 0);
+
+  return (
+    <Button
+      type="button"
+      disabled={!hasPendingReview}
+      title={
+        hasPendingReview
+          ? `${count} ${count === 1 ? 'repair is' : 'repairs are'} awaiting review`
+          : 'No repairs are awaiting review'
+      }
+      onClick={() => router.push(ROUTES.TICKET_REVIEW(ticketId))}
+    >
+      <ClipboardCheck />
+      Review Repairs
+      <Badge
+        variant="secondary"
+        className="h-5 min-w-5 rounded-full px-1.5 font-semibold tabular-nums"
+      >
+        {count}
+      </Badge>
+    </Button>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/ProcessingTicketAction.tsx

@@ -1,54 +0,0 @@
-'use client';
-
-import { AlertCircle, Loader2 } from 'lucide-react';
-
-import { Progress } from '@/components/ui/progress';
-import type { TicketProcessingProgress } from '../../../hooks/useTicketDetailEvents';
-
-import { TicketActionCard } from './TicketActionCard';
-
-interface ProcessingTicketActionProps {
-  progress: TicketProcessingProgress | null;
-  errorMessage: string | null;
-}
-
-function getProgressMessage(progress: TicketProcessingProgress | null) {
-  if (!progress) return 'Waiting for analysis updates.';
-  if (progress.progress >= 95) {
-    return progress.message ?? 'Rendering annotated video...';
-  }
-  return progress.message ?? 'Processing video.';
-}
-
-export function ProcessingTicketAction({
-  progress,
-  errorMessage,
-}: ProcessingTicketActionProps) {
-  const progressValue = progress ? progress.progress : 0;
-  const hasProgress = Boolean(progress);
-
-  return (
-    <TicketActionCard icon={Loader2} title="Analyzing Video">
-      <div className="space-y-4">
-        <div className="space-y-2">
-          <div className="flex items-center justify-between gap-3 text-sm">
-            <span className="font-medium text-foreground">
-              {getProgressMessage(progress)}
-            </span>
-            <span className="shrink-0 text-muted-foreground">
-              {hasProgress ? `${Math.round(progressValue)}%` : '--'}
-            </span>
-          </div>
-          <Progress value={hasProgress ? progressValue : 0} />
-        </div>
-
-        {errorMessage && (
-          <div className="flex gap-2 rounded-md border border-destructive/25 bg-destructive/10 p-3 text-sm text-destructive">
-            <AlertCircle className="mt-0.5 size-4 shrink-0" />
-            <span>{errorMessage}</span>
-          </div>
-        )}
-      </div>
-    </TicketActionCard>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/actions/RepairEvidenceForm.tsx

@@ -1,305 +0,0 @@
-'use client';
-
-import { useEffect, useRef, useState, type ReactNode } from 'react';
-import { ImageIcon, Loader2, Send, Video, X } from 'lucide-react';
-
-import { Button } from '@/components/ui/button';
-import { Label } from '@/components/ui/label';
-import { Textarea } from '@/components/ui/textarea';
-import { cn } from '@/lib/utils';
-
-import { useSubmitRepairUploadMutation } from '../../../hooks/useTicketQueries';
-
-const MAX_IMAGES = 5;
-
-function RequiredMark() {
-  return <span className="text-destructive">*</span>;
-}
-
-interface MediaDropzoneProps {
-  icon: ReactNode;
-  label: string;
-  accept: string;
-  file: File | null;
-  onFileChange: (file: File | null) => void;
-  disabled?: boolean;
-}
-
-function MediaDropzone({
-  icon,
-  label,
-  accept,
-  file,
-  onFileChange,
-  disabled = false,
-}: MediaDropzoneProps) {
-  const inputRef = useRef<HTMLInputElement | null>(null);
-
-  return (
-    <button
-      type="button"
-      disabled={disabled}
-      onClick={() => inputRef.current?.click()}
-      className={cn(
-        'flex w-full items-center gap-3 rounded-lg border border-dashed px-4 py-3 text-left transition-colors',
-        'hover:border-primary/50 hover:bg-muted/30',
-        disabled && 'pointer-events-none opacity-60',
-        file && 'border-primary/40 bg-muted/20',
-      )}
-    >
-      <input
-        ref={inputRef}
-        type="file"
-        accept={accept}
-        className="hidden"
-        disabled={disabled}
-        onChange={(event) => {
-          onFileChange(event.target.files?.[0] ?? null);
-          event.target.value = '';
-        }}
-      />
-      <span className="flex size-9 shrink-0 items-center justify-center rounded-md bg-primary/10 text-primary">
-        {icon}
-      </span>
-      <span className="min-w-0 flex-1">
-        <span className="block truncate text-sm font-medium">
-          {file ? file.name : label}
-        </span>
-        {file ? (
-          <span className="text-xs text-muted-foreground">
-            Click to replace
-          </span>
-        ) : null}
-      </span>
-    </button>
-  );
-}
-
-interface ImageSlotProps {
-  file: File | null;
-  previewUrl: string | null;
-  disabled?: boolean;
-  onAdd: () => void;
-  onRemove: () => void;
-}
-
-function ImageSlot({
-  file,
-  previewUrl,
-  disabled = false,
-  onAdd,
-  onRemove,
-}: ImageSlotProps) {
-  if (file && previewUrl) {
-    return (
-      <div className="group relative aspect-square overflow-hidden rounded-lg border bg-muted/30">
-        {/* eslint-disable-next-line @next/next/no-img-element */}
-        <img
-          src={previewUrl}
-          alt={file.name}
-          className="size-full object-cover"
-        />
-        <button
-          type="button"
-          disabled={disabled}
-          onClick={onRemove}
-          className="absolute top-1 right-1 flex size-5 items-center justify-center rounded-full bg-background/90 text-foreground opacity-0 shadow-sm transition-opacity group-hover:opacity-100 disabled:pointer-events-none"
-          aria-label={`Remove ${file.name}`}
-        >
-          <X className="size-3" />
-        </button>
-      </div>
-    );
-  }
-
-  return (
-    <button
-      type="button"
-      disabled={disabled}
-      onClick={onAdd}
-      className={cn(
-        'flex aspect-square items-center justify-center rounded-lg border border-dashed bg-muted/20 text-muted-foreground transition-colors',
-        'hover:border-primary/50 hover:bg-muted/40 hover:text-primary',
-        disabled && 'pointer-events-none opacity-60',
-      )}
-      aria-label="Add image"
-    >
-      <ImageIcon className="size-4" />
-    </button>
-  );
-}
-
-interface RepairEvidenceFormProps {
-  ticketId: string;
-}
-
-export function RepairEvidenceForm({ ticketId }: RepairEvidenceFormProps) {
-  const imageInputRef = useRef<HTMLInputElement | null>(null);
-  const [notes, setNotes] = useState('');
-  const [videoFile, setVideoFile] = useState<File | null>(null);
-  const [imageFiles, setImageFiles] = useState<File[]>([]);
-  const [imagePreviews, setImagePreviews] = useState<string[]>([]);
-  const [error, setError] = useState<string | null>(null);
-  const submitRepairUploadMutation = useSubmitRepairUploadMutation(ticketId);
-  const isSubmitting = submitRepairUploadMutation.isPending;
-  const canSubmit = Boolean(notes.trim() && videoFile);
-
-  useEffect(() => {
-    const urls = imageFiles.map((file) => URL.createObjectURL(file));
-    setImagePreviews(urls);
-    return () => {
-      urls.forEach((url) => URL.revokeObjectURL(url));
-    };
-  }, [imageFiles]);
-
-  const addImages = (files: FileList | null) => {
-    if (!files?.length) return;
-
-    const remaining = MAX_IMAGES - imageFiles.length;
-    if (remaining <= 0) {
-      setError(`Only ${MAX_IMAGES} images can be uploaded.`);
-      return;
-    }
-
-    const nextImages = [
-      ...imageFiles,
-      ...Array.from(files).slice(0, remaining),
-    ];
-    setImageFiles(nextImages);
-    setError(
-      files.length > remaining
-        ? `Only ${MAX_IMAGES} images can be uploaded.`
-        : null,
-    );
-  };
-
-  const removeImage = (index: number) => {
-    setImageFiles((current) =>
-      current.filter((_, itemIndex) => itemIndex !== index),
-    );
-    setError(null);
-  };
-
-  const handleSubmit = async () => {
-    if (!notes.trim() || !videoFile) {
-      setError('Repair notes and video are required.');
-      return;
-    }
-
-    setError(null);
-    try {
-      await submitRepairUploadMutation.mutateAsync({
-        notes: notes.trim(),
-        video: videoFile,
-        images: imageFiles,
-      });
-      setNotes('');
-      setVideoFile(null);
-      setImageFiles([]);
-    } catch (err) {
-      setError(err instanceof Error ? err.message : 'Upload failed');
-    }
-  };
-
-  const imageSlots = Array.from({ length: MAX_IMAGES }, (_, index) => ({
-    file: imageFiles[index] ?? null,
-    previewUrl: imagePreviews[index] ?? null,
-  }));
-
-  return (
-    <div className="space-y-5">
-      <div className="space-y-2">
-        <Label htmlFor="repair-notes">
-          Repair Notes <RequiredMark />
-        </Label>
-        <Textarea
-          id="repair-notes"
-          value={notes}
-          onChange={(event) => {
-            setNotes(event.target.value);
-            setError(null);
-          }}
-          placeholder="Describe the repair work performed..."
-          disabled={isSubmitting}
-          className="min-h-24 resize-none"
-        />
-      </div>
-
-      <div className="space-y-3">
-        <Label className="text-muted-foreground">Media Upload</Label>
-
-        <div className="space-y-2">
-          <Label className="text-sm font-normal">
-            Repair Video <RequiredMark />
-          </Label>
-          <MediaDropzone
-            icon={<Video className="size-4" />}
-            label="Upload Repair Video (MP4, max 50MB)"
-            accept="video/mp4,video/*"
-            file={videoFile}
-            onFileChange={(file) => {
-              setVideoFile(file);
-              setError(null);
-            }}
-            disabled={isSubmitting}
-          />
-        </div>
-
-        <div className="space-y-2">
-          <Label className="text-sm font-normal">
-            Upload Images (Max {MAX_IMAGES})
-          </Label>
-          <input
-            ref={imageInputRef}
-            type="file"
-            accept="image/*"
-            multiple
-            className="hidden"
-            disabled={isSubmitting || imageFiles.length >= MAX_IMAGES}
-            onChange={(event) => {
-              addImages(event.target.files);
-              event.target.value = '';
-            }}
-          />
-          <div className="grid grid-cols-5 gap-2">
-            {imageSlots.map((slot, index) => (
-              <ImageSlot
-                key={index}
-                file={slot.file}
-                previewUrl={slot.previewUrl}
-                disabled={isSubmitting || (!slot.file && imageFiles.length >= MAX_IMAGES)}
-                onAdd={() => imageInputRef.current?.click()}
-                onRemove={() => removeImage(index)}
-              />
-            ))}
-          </div>
-        </div>
-      </div>
-
-      {error ? (
-        <div className="rounded-md border border-destructive/30 bg-destructive/10 px-3 py-2 text-sm text-destructive">
-          {error}
-        </div>
-      ) : null}
-
-      <Button
-        type="button"
-        className="w-full"
-        disabled={!canSubmit || isSubmitting}
-        onClick={handleSubmit}
-      >
-        {isSubmitting ? (
-          <>
-            <Loader2 className="size-4 animate-spin" />
-            Submitting...
-          </>
-        ) : (
-          <>
-            <Send className="size-4" />
-            Submit for Review
-          </>
-        )}
-      </Button>
-    </div>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/actions/RequestExtensionAction.tsx

@@ -0,0 +1,31 @@
+import { Clock3 } from 'lucide-react';
+
+import { TicketActionCard } from './TicketActionCard';
+import { TicketExtensionRequestPanel } from './TicketExtensionRequestPanel';
+
+export function RequestExtensionAction({
+  ticketId,
+  assignmentId,
+  dueAt,
+  canRequest,
+}: {
+  ticketId: string;
+  assignmentId: number;
+  dueAt: string | null;
+  canRequest: boolean;
+}) {
+  return (
+    <TicketActionCard
+      icon={Clock3}
+      title={canRequest ? 'Request Extension' : 'Extension Request History'}
+      contextLabel={`Assignment ${assignmentId}`}
+    >
+      <TicketExtensionRequestPanel
+        ticketId={ticketId}
+        assignmentId={assignmentId}
+        dueAt={dueAt}
+        canRequest={canRequest}
+      />
+    </TicketActionCard>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/RequestExtensionForm.tsx

@@ -0,0 +1,146 @@
+'use client';
+
+import { useMemo, useState } from 'react';
+import { Clock3, Loader2, Send } from 'lucide-react';
+
+import { DatePicker } from '@/components/form/DatePicker';
+import { DatePickerSimple } from '@/components/form/DatePickerSimple';
+import { Button } from '@/components/ui/button';
+import { Label } from '@/components/ui/label';
+import { Textarea } from '@/components/ui/textarea';
+
+import { useRequestTicketExtensionMutation } from '../../../hooks/useTicketQueries';
+
+const MAX_REASON_LENGTH = 300;
+
+interface RequestExtensionFormProps {
+  ticketId: string;
+  assignmentId: number;
+  currentDueAt: string | null;
+}
+
+export function RequestExtensionForm({
+  ticketId,
+  assignmentId,
+  currentDueAt,
+}: RequestExtensionFormProps) {
+  const currentDueDate = useMemo(
+    () => (currentDueAt ? new Date(currentDueAt) : undefined),
+    [currentDueAt],
+  );
+  const earliestRequestedDate = useMemo(() => {
+    const date = currentDueDate ? new Date(currentDueDate) : new Date();
+    date.setHours(0, 0, 0, 0);
+    if (currentDueDate) date.setDate(date.getDate() + 1);
+    return date;
+  }, [currentDueDate]);
+  const latestRequestedMonth = useMemo(
+    () => new Date(earliestRequestedDate.getFullYear() + 20, 11),
+    [earliestRequestedDate],
+  );
+  const [requestedDueDate, setRequestedDueDate] = useState<Date>();
+  const [reason, setReason] = useState('');
+  const requestExtensionMutation = useRequestTicketExtensionMutation(
+    ticketId,
+    assignmentId,
+  );
+  const isPending = requestExtensionMutation.isPending;
+  const isRequestedDateValid = Boolean(
+    requestedDueDate &&
+    (!currentDueDate || requestedDueDate.getTime() > currentDueDate.getTime()),
+  );
+  const canSubmit =
+    isRequestedDateValid && Boolean(reason.trim()) && !isPending;
+
+  const handleSubmit = async () => {
+    if (!requestedDueDate || !canSubmit) return;
+
+    await requestExtensionMutation.mutateAsync({
+      requested_due_at: requestedDueDate.toISOString(),
+      reason: reason.trim(),
+    });
+    setRequestedDueDate(undefined);
+    setReason('');
+  };
+
+  return (
+    <div className="space-y-5">
+      <div className="flex gap-3 rounded-lg border border-primary/15 bg-primary/5 p-4">
+        <Clock3 className="mt-0.5 size-5 shrink-0 text-primary" />
+        <p className="text-sm text-muted-foreground">
+          Request more time to complete the repair. Your manager will review the
+          request.
+        </p>
+      </div>
+
+      <div className="space-y-2">
+        <Label>Current Due Date</Label>
+        <DatePicker
+          value={currentDueDate}
+          showTimeZone={false}
+          placeholder="No due date available"
+          disabled
+          className="w-full"
+        />
+      </div>
+
+      <div className="space-y-2">
+        <Label>
+          Requested Due Date <span className="text-destructive">*</span>
+        </Label>
+        <DatePickerSimple
+          id="requested-due-date"
+          value={requestedDueDate}
+          onChange={setRequestedDueDate}
+          showLabel={false}
+          placeholder="Select requested due date"
+          disabled={isPending}
+          className="w-full"
+          startMonth={earliestRequestedDate}
+          endMonth={latestRequestedMonth}
+          disabledDates={{ before: earliestRequestedDate }}
+        />
+        {requestedDueDate && !isRequestedDateValid ? (
+          <p className="text-xs text-destructive">
+            Requested date must be after the current due date.
+          </p>
+        ) : null}
+      </div>
+
+      <div className="space-y-2">
+        <Label htmlFor="extension-reason">
+          Reason for Extension <span className="text-destructive">*</span>
+        </Label>
+        <div className="relative">
+          <Textarea
+            id="extension-reason"
+            value={reason}
+            onChange={(event) =>
+              setReason(event.target.value.slice(0, MAX_REASON_LENGTH))
+            }
+            placeholder="Explain why additional time is required to complete the repair."
+            disabled={isPending}
+            className="min-h-28 resize-none pb-8"
+          />
+          <span className="pointer-events-none absolute right-3 bottom-2 text-xs text-muted-foreground">
+            {reason.length} / {MAX_REASON_LENGTH}
+          </span>
+        </div>
+      </div>
+
+      <p className="text-xs text-muted-foreground">
+        This request will be sent to your manager for approval.
+      </p>
+
+      <Button
+        type="button"
+        className="w-full"
+        disabled={!canSubmit}
+        onClick={handleSubmit}
+      >
+        {isPending ? <Loader2 className="animate-spin" /> : <Send />}
+        {isPending ? 'Submitting...' : 'Submit Request'}
+      </Button>
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/ReviewExtensionRequestAction.tsx

@@ -0,0 +1,316 @@
+'use client';
+
+import {
+  ArrowRight,
+  CalendarClock,
+  Check,
+  Clock3,
+  Loader2,
+  X,
+} from 'lucide-react';
+
+import {
+  AlertDialog,
+  AlertDialogAction,
+  AlertDialogCancel,
+  AlertDialogContent,
+  AlertDialogDescription,
+  AlertDialogFooter,
+  AlertDialogHeader,
+  AlertDialogTitle,
+} from '@/components/ui/alert-dialog';
+import { Button } from '@/components/ui/button';
+import { Label } from '@/components/ui/label';
+import { Textarea } from '@/components/ui/textarea';
+import type {
+  TicketExtensionRequest,
+  TicketExtensionRequestsResponse,
+} from '@/types';
+import { formatDate } from '@/utils/date';
+
+import {
+  MAX_EXTENSION_DECISION_NOTE_LENGTH,
+  useExtensionRequestDecision,
+} from '../../../../extension-requests/hooks/useExtensionRequestDecision';
+import { useTicketExtensionRequestQuery } from '../../../hooks/useTicketQueries';
+import { ExtensionRequestHistoryDialog } from './ExtensionRequestHistoryDialog';
+import {
+  ExtensionRequestDetails,
+  getLatestRequest,
+} from './TicketExtensionRequestPanel';
+import { TicketActionCard } from './TicketActionCard';
+
+function getPendingRequest(response: TicketExtensionRequestsResponse) {
+  return response.items
+    .filter((request) => request.status === 'pending')
+    .reduce<TicketExtensionRequest | null>((latest, request) => {
+      if (!latest) return request;
+      return new Date(request.requested_at) > new Date(latest.requested_at)
+        ? request
+        : latest;
+    }, null);
+}
+
+function getExtensionDays(request: TicketExtensionRequest) {
+  const difference =
+    new Date(request.requested_due_at).getTime() -
+    new Date(request.current_due_at).getTime();
+  return Math.max(0, Math.ceil(difference / (24 * 60 * 60 * 1000)));
+}
+
+function Requester({ request }: { request: TicketExtensionRequest }) {
+  const name = request.requested_by?.name ?? 'Assigned worker';
+  const initials = name
+    .split(/\s+/)
+    .slice(0, 2)
+    .map((part) => part[0]?.toUpperCase())
+    .join('');
+
+  return (
+    <div className="grid grid-cols-2 gap-3 rounded-lg bg-muted/40 p-3">
+      <div className="flex items-center gap-2">
+        <span className="flex size-8 shrink-0 items-center justify-center rounded-full bg-primary/15 text-xs font-semibold text-primary">
+          {initials || 'W'}
+        </span>
+        <div className="min-w-0">
+          <p className="text-[11px] text-muted-foreground">Requested By</p>
+          <p className="truncate text-sm font-medium">{name}</p>
+        </div>
+      </div>
+      <div>
+        <p className="text-[11px] text-muted-foreground">Requested On</p>
+        <p className="text-sm font-medium">
+          {formatDate(request.requested_at)}
+        </p>
+      </div>
+    </div>
+  );
+}
+
+function ExtensionReviewForm({
+  ticketId,
+  assignmentId,
+  request,
+  requests,
+}: {
+  ticketId: string;
+  assignmentId: number;
+  request: TicketExtensionRequest;
+  requests: TicketExtensionRequest[];
+}) {
+  const {
+    note,
+    setNote,
+    noteError,
+    selectedAction,
+    isPending,
+    isRejectConfirmationOpen,
+    setIsRejectConfirmationOpen,
+    submitDecision,
+    requestRejection,
+  } = useExtensionRequestDecision({ ticketId, assignmentId });
+  const extensionDays = getExtensionDays(request);
+
+  return (
+    <TicketActionCard
+      icon={CalendarClock}
+      title="Extension Request Details"
+      contextLabel={`Assignment ${assignmentId}`}
+    >
+      <div className="space-y-4">
+        <Requester request={request} />
+
+        <section className="space-y-2">
+          <p className="text-xs font-semibold">Request Summary</p>
+          <div className="grid grid-cols-[minmax(0,1fr)_auto_minmax(0,1fr)] items-start gap-3 rounded-lg border p-3">
+            <div>
+              <p className="text-[11px] text-muted-foreground">
+                Current Due Date
+              </p>
+              <p className="text-xs font-medium">
+                {formatDate(request.current_due_at)}
+              </p>
+            </div>
+            <ArrowRight className="mt-6 size-4 text-muted-foreground" />
+            <div>
+              <p className="text-[11px] text-muted-foreground">
+                Requested Due Date
+              </p>
+              <p className="text-xs font-medium">
+                {formatDate(request.requested_due_at)}
+              </p>
+              {extensionDays > 0 ? (
+                <span className="mt-1 inline-flex rounded-full bg-emerald-100 px-2 py-0.5 text-[10px] font-semibold text-emerald-700 dark:bg-emerald-950/50 dark:text-emerald-300">
+                  +{extensionDays} {extensionDays === 1 ? 'Day' : 'Days'}
+                </span>
+              ) : null}
+            </div>
+          </div>
+          <div className="rounded-lg border p-3">
+            <p className="text-[11px] text-muted-foreground">Reason</p>
+            <p className="mt-1 text-sm leading-relaxed">{request.reason}</p>
+          </div>
+        </section>
+
+        <div className="space-y-2">
+          <div className="space-y-0.5">
+            <Label htmlFor="extension-manager-note">Add Manager Comments</Label>
+            <p className="text-xs text-muted-foreground">
+              Required for rejection and optional for approval.
+            </p>
+          </div>
+          <div className="relative">
+            <Textarea
+              id="extension-manager-note"
+              value={note}
+              onChange={(event) => {
+                setNote(event.target.value);
+              }}
+              placeholder="Add a note explaining your decision..."
+              disabled={isPending}
+              aria-invalid={Boolean(noteError)}
+              aria-describedby={
+                noteError ? 'extension-manager-note-error' : undefined
+              }
+              className="min-h-24 resize-none pb-8"
+            />
+            <span className="pointer-events-none absolute right-3 bottom-2 text-xs text-muted-foreground">
+              {note.length} / {MAX_EXTENSION_DECISION_NOTE_LENGTH}
+            </span>
+          </div>
+          {noteError ? (
+            <p
+              id="extension-manager-note-error"
+              className="text-xs text-destructive"
+            >
+              {noteError}
+            </p>
+          ) : null}
+        </div>
+
+        <div className="grid grid-cols-2 gap-3">
+          <Button
+            type="button"
+            variant="outline"
+            className="border-destructive/40 text-destructive hover:bg-destructive/5 hover:text-destructive"
+            disabled={isPending}
+            onClick={requestRejection}
+          >
+            {selectedAction === 'reject' ? (
+              <Loader2 className="animate-spin" />
+            ) : (
+              <X />
+            )}
+            Reject Request
+          </Button>
+          <Button
+            type="button"
+            disabled={isPending}
+            onClick={() => void submitDecision('approve')}
+          >
+            {selectedAction === 'approve' ? (
+              <Loader2 className="animate-spin" />
+            ) : (
+              <Check />
+            )}
+            Approve Extension
+          </Button>
+        </div>
+
+        <ExtensionRequestHistoryDialog requests={requests} />
+
+        <AlertDialog
+          open={isRejectConfirmationOpen}
+          onOpenChange={setIsRejectConfirmationOpen}
+        >
+          <AlertDialogContent>
+            <AlertDialogHeader>
+              <AlertDialogTitle>Reject extension request?</AlertDialogTitle>
+              <AlertDialogDescription>
+                Are you sure you want to reject this extension request? This
+                decision cannot be undone.
+              </AlertDialogDescription>
+            </AlertDialogHeader>
+            <AlertDialogFooter>
+              <AlertDialogCancel disabled={isPending}>No</AlertDialogCancel>
+              <AlertDialogAction
+                variant="destructive"
+                disabled={isPending}
+                onClick={() => void submitDecision('reject')}
+              >
+                Yes
+              </AlertDialogAction>
+            </AlertDialogFooter>
+          </AlertDialogContent>
+        </AlertDialog>
+      </div>
+    </TicketActionCard>
+  );
+}
+
+export function ReviewExtensionRequestAction({
+  ticketId,
+  assignmentId,
+  canReview,
+}: {
+  ticketId: string;
+  assignmentId: number;
+  canReview: boolean;
+}) {
+  const extensionRequestQuery = useTicketExtensionRequestQuery(
+    ticketId,
+    assignmentId,
+  );
+
+  if (extensionRequestQuery.isError) {
+    return null;
+  }
+
+  if (extensionRequestQuery.isLoading) {
+    return (
+      <TicketActionCard
+        icon={Clock3}
+        title="Extension Request"
+        contextLabel={`Assignment ${assignmentId}`}
+      >
+        <div className="flex items-center justify-center py-8 text-muted-foreground">
+          <Loader2 className="mr-2 size-4 animate-spin" />
+          <span className="text-sm">Checking for requests...</span>
+        </div>
+      </TicketActionCard>
+    );
+  }
+
+  const pendingRequest = extensionRequestQuery.data
+    ? getPendingRequest(extensionRequestQuery.data)
+    : null;
+
+  const requests = extensionRequestQuery.data?.items ?? [];
+
+  if (!pendingRequest || !canReview) {
+    const latestRequest = extensionRequestQuery.data
+      ? getLatestRequest(extensionRequestQuery.data)
+      : null;
+
+    if (!latestRequest) return null;
+
+    return (
+      <TicketActionCard
+        icon={CalendarClock}
+        title="Extension Request"
+        contextLabel={`Assignment ${assignmentId}`}
+      >
+        <ExtensionRequestDetails request={latestRequest} requests={requests} />
+      </TicketActionCard>
+    );
+  }
+
+  return (
+    <ExtensionReviewForm
+      ticketId={ticketId}
+      assignmentId={assignmentId}
+      request={pendingRequest}
+      requests={requests}
+    />
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/ReviewRepairAction.tsx

@@ -1,63 +0,0 @@
-'use client';
-
-import { useEffect, useState } from 'react';
-import { Check, ClipboardCheck, X } from 'lucide-react';
-
-import { Button } from '@/components/ui/button';
-import { Label } from '@/components/ui/label';
-import { Textarea } from '@/components/ui/textarea';
-import type { TicketDetail } from '@/types';
-
-import { useReviewRepairMutation } from '../../../hooks/useTicketQueries';
-import { TicketActionCard } from './TicketActionCard';
-
-export function ReviewRepairAction({ ticket }: { ticket: TicketDetail }) {
-  const [reviewComment, setReviewComment] = useState('');
-  const reviewRepairMutation = useReviewRepairMutation(ticket.id);
-
-  useEffect(() => {
-    setReviewComment(ticket.reviewer?.review_comment ?? '');
-  }, [ticket]);
-
-  return (
-    <TicketActionCard icon={ClipboardCheck} title="Review Repair">
-      <div className="space-y-4">
-        <div className="space-y-2">
-          <Label>Comment</Label>
-          <Textarea
-            value={reviewComment}
-            onChange={(event) => setReviewComment(event.target.value)}
-            placeholder="Repair verified"
-          />
-        </div>
-        <div className="grid grid-cols-2 gap-2">
-          <Button
-            disabled={!reviewComment || reviewRepairMutation.isPending}
-            onClick={() =>
-              reviewRepairMutation.mutate({
-                action: 'approve',
-                comment: reviewComment,
-              })
-            }
-          >
-            <Check />
-            Approve
-          </Button>
-          <Button
-            variant="destructive"
-            disabled={!reviewComment || reviewRepairMutation.isPending}
-            onClick={() =>
-              reviewRepairMutation.mutate({
-                action: 'reject',
-                comment: reviewComment,
-              })
-            }
-          >
-            <X />
-            Reject
-          </Button>
-        </div>
-      </div>
-    </TicketActionCard>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/actions/SubmitRepairAction.tsx

@@ -1,16 +0,0 @@
-'use client';
-
-import { Wrench } from 'lucide-react';
-
-import type { TicketDetail } from '@/types';
-
-import { RepairEvidenceForm } from './RepairEvidenceForm';
-import { TicketActionCard } from './TicketActionCard';
-
-export function SubmitRepairAction({ ticket }: { ticket: TicketDetail }) {
-  return (
-    <TicketActionCard icon={Wrench} title="Submit Repair Evidence">
-      <RepairEvidenceForm ticketId={ticket.id} />
-    </TicketActionCard>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/actions/TicketActionCard.tsx

@@ -2,26 +2,39 @@
 
 import type { LucideIcon } from 'lucide-react';
 
+import { Badge } from '@/components/ui/badge';
 import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import { cn } from '@/lib/utils';
 
 interface TicketActionCardProps {
   icon: LucideIcon;
+  iconClassName?: string;
   title: string;
+  contextLabel?: string;
   children: React.ReactNode;
 }
 
 export function TicketActionCard({
   icon: Icon,
+  iconClassName,
   title,
+  contextLabel,
   children,
 }: TicketActionCardProps) {
   return (
     <Card>
-      <CardHeader className="pb-4">
+      <CardHeader>
-        <CardTitle className="flex items-center gap-2 text-base">
+        <div className="flex items-center justify-between gap-3">
-          <Icon className="size-4 text-primary" />
+          <CardTitle className="flex min-w-0 items-center gap-2 text-base">
-          {title}
+            <Icon className={cn('shrink-0 text-primary', iconClassName)} />
+            <span className="truncate">{title}</span>
           </CardTitle>
+          {contextLabel ? (
+            <Badge variant="default" className="shrink-0">
+              {contextLabel}
+            </Badge>
+          ) : null}
+        </div>
       </CardHeader>
       <CardContent>{children}</CardContent>
     </Card>

src/app/(modules)/ticket/[ticketId]/components/actions/TicketExtensionRequestPanel.tsx

@@ -0,0 +1,304 @@
+'use client';
+
+import { useState } from 'react';
+import {
+  AlertCircle,
+  CalendarDays,
+  CheckCircle2,
+  Clock3,
+  Loader2,
+  Plus,
+  RotateCcw,
+  XCircle,
+} from 'lucide-react';
+
+import { Button } from '@/components/ui/button';
+import { cn } from '@/lib/utils';
+import type {
+  TicketExtensionRequest,
+  TicketExtensionRequestsResponse,
+} from '@/types';
+import { formatDate } from '@/utils/date';
+
+import { useTicketExtensionRequestQuery } from '../../../hooks/useTicketQueries';
+import { ExtensionRequestHistoryDialog } from './ExtensionRequestHistoryDialog';
+import { RequestExtensionForm } from './RequestExtensionForm';
+
+interface DetailRowProps {
+  label: string;
+  value: string;
+  children?: React.ReactNode;
+  className?: string;
+}
+
+function DetailRow({ label, value, children, className }: DetailRowProps) {
+  return (
+    <div className={cn('space-y-1 px-3 py-2.5', className)}>
+      <p className="text-[11px] font-medium text-muted-foreground">{label}</p>
+      <div className="flex items-center justify-between gap-3">
+        <p className="text-sm font-medium">{value}</p>
+        {children}
+      </div>
+    </div>
+  );
+}
+
+const statusConfig = {
+  pending: {
+    title: 'Request Pending',
+    description: 'This extension request is waiting for manager approval.',
+    icon: Clock3,
+    className:
+      'border-amber-200 bg-amber-50 text-amber-700 dark:border-amber-900/60 dark:bg-amber-950/30 dark:text-amber-300',
+  },
+  approved: {
+    title: 'Request Approved',
+    description: 'This extension request was approved by the manager.',
+    icon: CheckCircle2,
+    className:
+      'border-emerald-200 bg-emerald-50 text-emerald-700 dark:border-emerald-900/60 dark:bg-emerald-950/30 dark:text-emerald-300',
+  },
+  rejected: {
+    title: 'Request Rejected',
+    description: 'This extension request was rejected by the manager.',
+    icon: AlertCircle,
+    className:
+      'border-red-200 bg-red-50 text-red-700 dark:border-red-900/60 dark:bg-red-950/30 dark:text-red-300',
+  },
+  cancelled: {
+    title: 'Request Cancelled',
+    description: 'This extension request was cancelled.',
+    icon: XCircle,
+    className: 'border-border bg-muted/50 text-muted-foreground',
+  },
+} satisfies Record<
+  TicketExtensionRequest['status'],
+  {
+    title: string;
+    description: string;
+    icon: typeof Clock3;
+    className: string;
+  }
+>;
+
+export function getLatestRequest(response: TicketExtensionRequestsResponse) {
+  return response.items.reduce<TicketExtensionRequest | null>(
+    (latest, item) => {
+      if (!latest) return item;
+      return new Date(item.requested_at) > new Date(latest.requested_at)
+        ? item
+        : latest;
+    },
+    null,
+  );
+}
+
+function getExtensionDays(request: TicketExtensionRequest) {
+  const difference =
+    new Date(request.requested_due_at).getTime() -
+    new Date(request.current_due_at).getTime();
+  return Math.max(0, Math.ceil(difference / (24 * 60 * 60 * 1000)));
+}
+
+export function ExtensionRequestDetails({
+  request,
+  requests,
+  onRequestAnother,
+}: {
+  request: TicketExtensionRequest;
+  requests: TicketExtensionRequest[];
+  onRequestAnother?: () => void;
+}) {
+  const config = statusConfig[request.status];
+  const StatusIcon = config.icon;
+  const extensionDays = getExtensionDays(request);
+
+  return (
+    <div className="space-y-4">
+      <div className={cn('flex gap-3 rounded-lg border p-4', config.className)}>
+        <StatusIcon className="mt-0.5 size-5 shrink-0" />
+        <div className="space-y-1">
+          <p className="text-sm font-semibold">{config.title}</p>
+          <p className="text-xs leading-relaxed">{config.description}</p>
+        </div>
+      </div>
+
+      <section className="space-y-2">
+        <p className="text-xs font-semibold">Request Details</p>
+        <div className="divide-y overflow-hidden rounded-lg border">
+          <DetailRow
+            label="Requested On"
+            value={formatDate(request.requested_at)}
+          />
+          <DetailRow
+            label="Requested By"
+            value={request.requested_by?.name ?? 'Assigned worker'}
+          />
+          <DetailRow
+            label="Requested Due Date"
+            value={formatDate(request.requested_due_at)}
+          >
+            {extensionDays > 0 ? (
+              <span className="shrink-0 rounded-full bg-primary/10 px-2 py-0.5 text-[10px] font-semibold text-primary">
+                +{extensionDays} {extensionDays === 1 ? 'Day' : 'Days'}
+              </span>
+            ) : null}
+          </DetailRow>
+          <DetailRow label="Reason for Extension" value={request.reason} />
+        </div>
+      </section>
+
+      {request.resolved_at || request.resolved_by ? (
+        <section className="space-y-2">
+          <p className="text-xs font-semibold">Manager Response</p>
+          <div className="divide-y overflow-hidden rounded-lg border">
+            {request.resolved_at ? (
+              <DetailRow
+                label="Responded On"
+                value={formatDate(request.resolved_at)}
+              />
+            ) : null}
+            {request.resolved_by ? (
+              <DetailRow
+                label="Resolved By"
+                value={`${request.resolved_by.name} · ${request.resolved_by.role.name}`}
+              />
+            ) : null}
+            {request.status === 'approved' ? (
+              <DetailRow
+                label="Approved Due Date"
+                value={formatDate(request.requested_due_at)}
+              />
+            ) : null}
+            {request.decision_note ? (
+              <DetailRow
+                label="Manager Comments"
+                value={request.decision_note}
+              />
+            ) : null}
+          </div>
+        </section>
+      ) : null}
+
+      <section className="space-y-2">
+        <p className="text-xs font-semibold">Original Due Date</p>
+        <div className="rounded-lg border">
+          <DetailRow
+            label="Original schedule"
+            value={formatDate(request.current_due_at)}
+          >
+            <CalendarDays className="size-4 text-muted-foreground" />
+          </DetailRow>
+        </div>
+      </section>
+
+      <div className="space-y-2">
+        <ExtensionRequestHistoryDialog requests={requests} />
+        {request.status !== 'pending' && onRequestAnother ? (
+          <Button type="button" className="w-full" onClick={onRequestAnother}>
+            <Plus />
+            Request Another Extension
+          </Button>
+        ) : null}
+      </div>
+    </div>
+  );
+}
+
+export function TicketExtensionRequestPanel({
+  ticketId,
+  assignmentId,
+  dueAt,
+  canRequest,
+}: {
+  ticketId: string;
+  assignmentId: number;
+  dueAt: string | null;
+  canRequest: boolean;
+}) {
+  const [isRequestFormOpen, setIsRequestFormOpen] = useState(false);
+  const extensionRequestQuery = useTicketExtensionRequestQuery(
+    ticketId,
+    assignmentId,
+  );
+
+  if (extensionRequestQuery.isLoading) {
+    return (
+      <div className="flex min-h-40 items-center justify-center text-muted-foreground">
+        <Loader2 className="size-5 animate-spin" />
+        <span className="ml-2 text-sm">Loading extension request...</span>
+      </div>
+    );
+  }
+
+  if (extensionRequestQuery.isError) {
+    return (
+      <div className="space-y-3 rounded-lg border border-destructive/30 bg-destructive/5 p-4">
+        <p className="text-sm text-destructive">
+          Extension request details could not be loaded.
+        </p>
+        <Button
+          type="button"
+          size="sm"
+          variant="outline"
+          onClick={() => extensionRequestQuery.refetch()}
+        >
+          <RotateCcw />
+          Try Again
+        </Button>
+      </div>
+    );
+  }
+
+  const latestRequest = extensionRequestQuery.data
+    ? getLatestRequest(extensionRequestQuery.data)
+    : null;
+
+  if (!latestRequest) {
+    if (!canRequest) {
+      return (
+        <p className="text-sm text-muted-foreground">
+          No extension request history is available for this ticket assignment.
+        </p>
+      );
+    }
+
+    return (
+      <RequestExtensionForm
+        ticketId={ticketId}
+        assignmentId={assignmentId}
+        currentDueAt={dueAt}
+      />
+    );
+  }
+
+  if (isRequestFormOpen && latestRequest.status !== 'pending') {
+    return (
+      <div className="space-y-4">
+        <Button
+          type="button"
+          variant="ghost"
+          size="sm"
+          onClick={() => setIsRequestFormOpen(false)}
+        >
+          Back to latest request
+        </Button>
+        <RequestExtensionForm
+          ticketId={ticketId}
+          assignmentId={assignmentId}
+          currentDueAt={dueAt}
+        />
+      </div>
+    );
+  }
+
+  return (
+    <ExtensionRequestDetails
+      request={latestRequest}
+      requests={extensionRequestQuery.data?.items ?? []}
+      onRequestAnother={
+        canRequest ? () => setIsRequestFormOpen(true) : undefined
+      }
+    />
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/repair-report/RepairNotesCard.tsx

@@ -1,45 +0,0 @@
-'use client';
-
-import { MessageSquareQuote, ShieldCheck } from 'lucide-react';
-
-import type { TicketDetail } from '@/types';
-
-import {
-  EmptyPanel,
-  getPersonLabel,
-  ReportSurface,
-  SectionLabel,
-} from './repairReportUtils';
-
-export function RepairNotesCard({
-  notes,
-  worker,
-}: {
-  notes: string | null;
-  worker: TicketDetail['worker'];
-}) {
-  return (
-    <ReportSurface className="flex min-h-48 flex-col gap-4">
-      <SectionLabel>Repair Notes</SectionLabel>
-      {notes ? (
-        <>
-          <div className="flex-1 rounded-lg border bg-muted/15 px-4 py-3">
-            <p className="text-sm leading-relaxed text-foreground/90">
-              {notes}
-            </p>
-          </div>
-          <div className="flex items-center gap-2 text-xs text-muted-foreground">
-            <ShieldCheck className="size-3.5 text-primary" />
-            <span>Self-certified by {getPersonLabel(worker)}</span>
-          </div>
-        </>
-      ) : (
-        <EmptyPanel
-          icon={MessageSquareQuote}
-          title="No repair notes added yet"
-          className="min-h-28 flex-1"
-        />
-      )}
-    </ReportSurface>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/repair-report/RepairProofImagesGrid.tsx

@@ -1,120 +0,0 @@
-'use client';
-
-import { ImageIcon } from 'lucide-react';
-
-import { Skeleton } from '@/components/ui/skeleton';
-import { useProtectedMediaObjectUrl } from '@/hooks/useProtectedMedia';
-import { cn } from '@/lib/utils';
-
-import { formatRepairDate, ReportSurface } from './repairReportUtils';
-
-const MAX_MEDIA_SLOTS = 5;
-
-const imageBadgeStyles = [
-  'bg-slate-700/90 text-white',
-  'bg-violet-600/90 text-white',
-  'bg-amber-600/90 text-white',
-  'bg-stone-600/90 text-white',
-  'bg-indigo-600/90 text-white',
-] as const;
-
-export function RepairProofImagesGrid({
-  imageUrls,
-  submittedAt,
-}: {
-  imageUrls: string[];
-  submittedAt: string | null;
-}) {
-  const imageSlots = Array.from(
-    { length: MAX_MEDIA_SLOTS },
-    (_, index) => imageUrls[index] ?? null,
-  );
-
-  return (
-    <div className="grid grid-cols-2 gap-3 sm:grid-cols-3 lg:grid-cols-5">
-      {imageSlots.map((url, index) => (
-        <RepairProofImageSlot
-          key={index}
-          url={url}
-          index={index}
-          submittedAt={submittedAt}
-        />
-      ))}
-    </div>
-  );
-}
-
-function RepairProofImageSlot({
-  url,
-  index,
-  submittedAt,
-}: {
-  url: string | null;
-  index: number;
-  submittedAt: string | null;
-}) {
-  const { objectUrl, isLoading, isError } = useProtectedMediaObjectUrl(url);
-
-  if (!url) {
-    return (
-      <ReportSurface className="space-y-2 p-2">
-        <div className="flex aspect-4/3 items-center justify-center rounded-lg border border-dashed border-border/70 bg-muted/10 text-muted-foreground/70">
-          <ImageIcon className="size-4" />
-        </div>
-        <p className="truncate px-1 text-[11px] text-muted-foreground/70">
-          No image added
-        </p>
-      </ReportSurface>
-    );
-  }
-
-  if (isLoading) {
-    return (
-      <ReportSurface className="space-y-2 p-2">
-        <Skeleton className="aspect-4/3 w-full rounded-lg" />
-        <Skeleton className="h-3 w-16" />
-      </ReportSurface>
-    );
-  }
-
-  if (isError || !objectUrl) {
-    return (
-      <ReportSurface className="space-y-2 p-2">
-        <div className="flex aspect-4/3 items-center justify-center rounded-lg border border-dashed bg-muted/10 text-xs text-muted-foreground">
-          Unavailable
-        </div>
-        <p className="truncate px-1 text-[11px] text-muted-foreground">
-          Image {index + 1}
-        </p>
-      </ReportSurface>
-    );
-  }
-
-  return (
-    <ReportSurface className="space-y-2 p-2">
-      <a
-        href={objectUrl}
-        target="_blank"
-        rel="noreferrer"
-        className="group relative block overflow-hidden rounded-lg border bg-muted/20"
-      >
-        <img
-          src={objectUrl}
-          alt={`Repair proof ${index + 1}`}
-          className="aspect-[4/3] w-full object-cover transition-transform group-hover:scale-[1.02]"
-        />
-        <span
-          className={cn(
-            'absolute top-2 left-2 rounded px-1.5 py-0.5 text-[10px] font-semibold tracking-wide uppercase',
-            imageBadgeStyles[index],
-          )}
-        >
-          Proof {index + 1}
-        </span>
-      </a>
-      <p className="truncate px-1 text-[11px] text-muted-foreground">
-        {submittedAt ? formatRepairDate(submittedAt) : `Image ${index + 1}`}
-      </p>
-    </ReportSurface>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/repair-report/RepairProofVideoCard.tsx

@@ -1,138 +0,0 @@
-'use client';
-
-import { useRef, useState } from 'react';
-import { CircleDashed, Play, Video } from 'lucide-react';
-
-import { Skeleton } from '@/components/ui/skeleton';
-import { useProtectedMediaObjectUrl } from '@/hooks/useProtectedMedia';
-
-import { EmptyPanel, ReportSurface } from './repairReportUtils';
-
-interface RepairProofVideoCardProps {
-  ticketId: string;
-  proofVideoUrl: string | null;
-  hasRepair: boolean;
-}
-
-export function RepairProofVideoCard({
-  ticketId,
-  proofVideoUrl,
-  hasRepair,
-}: RepairProofVideoCardProps) {
-  if (!proofVideoUrl) {
-    return (
-      <ReportSurface className="p-2">
-        <EmptyPanel
-          icon={hasRepair ? Video : CircleDashed}
-          title={
-            hasRepair ? 'No repair video uploaded' : 'No evidence submitted yet'
-          }
-          description={
-            hasRepair
-              ? 'The assigned worker has not uploaded a repair video yet.'
-              : 'Repair video will appear here once the assigned worker uploads proof.'
-          }
-          className="aspect-[16/9]"
-        />
-      </ReportSurface>
-    );
-  }
-
-  return (
-    <ProtectedRepairVideo
-      url={proofVideoUrl}
-      label={`Repair Clip #${ticketId.slice(0, 8).toUpperCase()}`}
-      meta="Repair video - MP4 - Field upload"
-    />
-  );
-}
-
-function ProtectedRepairVideo({
-  url,
-  label,
-  meta,
-}: {
-  url: string;
-  label: string;
-  meta: string;
-}) {
-  const videoRef = useRef<HTMLVideoElement | null>(null);
-  const [isPlaying, setIsPlaying] = useState(false);
-  const { objectUrl, isLoading, isError } = useProtectedMediaObjectUrl(url);
-
-  if (isLoading) {
-    return <Skeleton className="aspect-[16/9] w-full rounded-xl border" />;
-  }
-
-  if (isError || !objectUrl) {
-    return (
-      <ReportSurface className="p-2">
-        <EmptyPanel
-          icon={Video}
-          title="Video unavailable"
-          description="The repair video could not be loaded right now."
-          className="aspect-[16/9]"
-        />
-      </ReportSurface>
-    );
-  }
-
-  const togglePlay = () => {
-    const video = videoRef.current;
-    if (!video) return;
-
-    if (video.paused) {
-      void video.play();
-      setIsPlaying(true);
-      return;
-    }
-
-    video.pause();
-    setIsPlaying(false);
-  };
-
-  return (
-    <div className="group relative overflow-hidden rounded-xl border bg-black/90">
-      <video
-        ref={videoRef}
-        src={objectUrl}
-        className="aspect-[16/9] w-full object-cover"
-        onPlay={() => setIsPlaying(true)}
-        onPause={() => setIsPlaying(false)}
-        onEnded={() => setIsPlaying(false)}
-        playsInline
-      />
-
-      <div className="pointer-events-none absolute inset-0 bg-gradient-to-t from-black/80 via-black/10 to-black/30" />
-
-      <span className="absolute top-3 left-3 rounded bg-black/60 px-2.5 py-1 text-[11px] font-semibold text-white backdrop-blur-sm">
-        {label}
-      </span>
-
-      {!isPlaying ? (
-        <button
-          type="button"
-          onClick={togglePlay}
-          className="absolute inset-0 flex items-center justify-center"
-          aria-label="Play video"
-        >
-          <span className="flex size-16 items-center justify-center rounded-full border border-white/45 bg-white/20 text-white backdrop-blur-sm transition-transform group-hover:scale-105">
-            <Play className="ml-1 size-7 fill-current" />
-          </span>
-        </button>
-      ) : (
-        <button
-          type="button"
-          onClick={togglePlay}
-          className="absolute inset-0"
-          aria-label="Pause video"
-        />
-      )}
-
-      <div className="absolute right-0 bottom-0 left-0 flex items-center justify-between gap-3 px-4 py-3 text-xs text-white/85">
-        <span>{meta}</span>
-        <Video className="size-4 text-primary" />
-      </div>
-    </div>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/repair-report/ReviewerCommentsCard.tsx

@@ -1,63 +0,0 @@
-'use client';
-
-import { Clock3 } from 'lucide-react';
-
-import type { TicketDetail } from '@/types';
-
-import {
-  EmptyPanel,
-  formatRepairDate,
-  getPersonLabel,
-  ReportSurface,
-  SectionLabel,
-} from './repairReportUtils';
-
-export function ReviewerCommentsCard({
-  reviewer,
-  status,
-}: {
-  reviewer: TicketDetail['reviewer'];
-  status: TicketDetail['status'];
-}) {
-  const hasReview = Boolean(reviewer?.review_comment || reviewer?.reviewed_at);
-
-  return (
-    <ReportSurface className="flex min-h-48 flex-col gap-4">
-      <SectionLabel>Reviewer Comments</SectionLabel>
-      {hasReview ? (
-        <>
-          <div className="flex-1 rounded-lg border bg-muted/15 px-4 py-3">
-            <div className="mb-3 flex items-start justify-between gap-3">
-              <div className="min-w-0">
-                <p className="truncate text-sm font-medium">
-                  {getPersonLabel(reviewer)}
-                </p>
-                {reviewer?.email ? (
-                  <p className="truncate text-xs text-muted-foreground">
-                    {reviewer.email}
-                  </p>
-                ) : null}
-              </div>
-              <time className="shrink-0 text-[11px] text-muted-foreground tabular-nums">
-                {formatRepairDate(reviewer?.reviewed_at)}
-              </time>
-            </div>
-            <p className="text-sm leading-relaxed text-foreground/90">
-              {reviewer?.review_comment || 'No comment provided.'}
-            </p>
-          </div>
-          <div className="flex items-center gap-2 text-[11px] font-semibold tracking-[0.12em] text-amber-500 uppercase">
-            <span className="size-2 rounded-sm bg-amber-500" />
-            {status === 'closed' ? 'Repair approved' : 'Review completed'}
-          </div>
-        </>
-      ) : (
-        <EmptyPanel
-          icon={Clock3}
-          title="No comments added yet"
-          className="min-h-28 flex-1"
-        />
-      )}
-    </ReportSurface>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/repair-report/repairReportUtils.tsx

@@ -1,69 +0,0 @@
-'use client';
-
-import type { LucideIcon } from 'lucide-react';
-
-import { cn } from '@/lib/utils';
-import type { TicketActor } from '@/types';
-
-export function formatRepairDate(value: string | null | undefined) {
-  if (!value) return '-';
-  return new Intl.DateTimeFormat('en-IN', {
-    dateStyle: 'medium',
-    timeStyle: 'short',
-  }).format(new Date(value));
-}
-
-export function getPersonLabel(person: TicketActor | null | undefined) {
-  return person?.name || person?.email || 'Unknown';
-}
-
-export function SectionLabel({ children }: { children: React.ReactNode }) {
-  return (
-    <p className="text-[11px] font-semibold tracking-[0.12em] text-foreground uppercase">
-      {children}
-    </p>
-  );
-}
-
-export function ReportSurface({
-  children,
-  className,
-}: {
-  children: React.ReactNode;
-  className?: string;
-}) {
-  return (
-    <div className={cn('rounded-xl border bg-card p-4', className)}>
-      {children}
-    </div>
-  );
-}
-
-export function EmptyPanel({
-  icon: Icon,
-  title,
-  description,
-  className,
-}: {
-  icon: LucideIcon;
-  title: string;
-  description?: string;
-  className?: string;
-}) {
-  return (
-    <div
-      className={cn(
-        'flex flex-col items-center justify-center rounded-lg border border-dashed border-border/80 bg-muted/10 px-4 py-8 text-center',
-        className,
-      )}
-    >
-      <Icon className="mb-3 size-6 text-muted-foreground" />
-      <p className="text-sm font-medium text-muted-foreground">{title}</p>
-      {description ? (
-        <p className="mt-1 max-w-xs text-xs text-muted-foreground/80">
-          {description}
-        </p>
-      ) : null}
-    </div>
-  );
-}

src/app/(modules)/ticket/[ticketId]/components/repair/RepairProofGallery.tsx

@@ -0,0 +1,118 @@
+'use client';
+
+import { useEffect, useMemo } from 'react';
+import { useQueries } from '@tanstack/react-query';
+import LightGallery from 'lightgallery/react';
+import lgThumbnail from 'lightgallery/plugins/thumbnail';
+import lgZoom from 'lightgallery/plugins/zoom';
+
+import { Skeleton } from '@/components/ui/skeleton';
+import { protectedMediaService } from '@/services/api';
+
+interface RepairProofGalleryProps {
+  imageUrls: string[];
+  maxVisibleImages?: number;
+}
+
+const MAX_VISIBLE_IMAGES = 8;
+
+export function RepairProofGallery({
+  imageUrls,
+  maxVisibleImages = MAX_VISIBLE_IMAGES,
+}: RepairProofGalleryProps) {
+  const queries = useQueries({
+    queries: imageUrls.map((url) => ({
+      queryKey: ['protected-media', 'v2', url],
+      queryFn: () => protectedMediaService.getBlob(url),
+      staleTime: Infinity,
+      gcTime: 1000 * 60 * 30,
+    })),
+  });
+
+  const blobs = queries.map((query) => query.data);
+  const objectUrls = useMemo(
+    () => blobs.map((blob) => (blob ? URL.createObjectURL(blob) : null)),
+    // eslint-disable-next-line react-hooks/exhaustive-deps
+    [...blobs],
+  );
+
+  useEffect(
+    () => () => {
+      objectUrls.forEach((url) => {
+        if (url) URL.revokeObjectURL(url);
+      });
+    },
+    [objectUrls],
+  );
+
+  if (queries.some((query) => query.isLoading)) {
+    return (
+      <div className="grid grid-cols-4 gap-1 overflow-hidden rounded-lg">
+        {imageUrls.slice(0, maxVisibleImages).map((url, index) => (
+          <Skeleton
+            key={`${url}-${index}`}
+            className="aspect-square rounded-lg"
+          />
+        ))}
+      </div>
+    );
+  }
+
+  const images = objectUrls.flatMap((url, index) =>
+    url ? [{ url, originalIndex: index }] : [],
+  );
+  const visibleCount = Math.min(maxVisibleImages, images.length);
+  const overflowCount = images.length - visibleCount;
+
+  if (images.length === 0) {
+    return (
+      <div className="rounded-lg border border-dashed py-8 text-center text-sm text-muted-foreground">
+        Repair images are unavailable.
+      </div>
+    );
+  }
+
+  return (
+    <LightGallery
+      elementClassNames="grid grid-cols-4 gap-1 overflow-hidden rounded-lg"
+      mode="lg-fade"
+      speed={400}
+      plugins={[lgThumbnail, lgZoom]}
+      thumbnail
+      download={false}
+      mobileSettings={{ controls: true, showCloseIcon: true, download: false }}
+    >
+      {images.map(({ url, originalIndex }, index) => {
+        const isVisible = index < visibleCount;
+        const isOverflowTile = overflowCount > 0 && index === visibleCount - 1;
+
+        return (
+          <a
+            key={imageUrls[originalIndex]}
+            data-src={url}
+            data-sub-html={`<p>Repair evidence ${originalIndex + 1}</p>`}
+            className={isVisible ? 'group relative aspect-square' : 'hidden'}
+            aria-label={
+              isOverflowTile
+                ? `View all ${images.length} repair images`
+                : `View repair image ${originalIndex + 1} of ${images.length}`
+            }
+          >
+            {/* Blob URLs cannot be handled by next/image. */}
+            {/* eslint-disable-next-line @next/next/no-img-element */}
+            <img
+              src={url}
+              alt={`Repair evidence ${originalIndex + 1}`}
+              className="size-full object-cover transition duration-300 group-hover:scale-[1.03] group-hover:brightness-90"
+            />
+            {isOverflowTile ? (
+              <span className="absolute inset-0 flex items-center justify-center bg-black/55 px-2 text-center text-sm font-semibold text-white transition-colors group-hover:bg-black/65 sm:text-base">
+                +{overflowCount} more
+              </span>
+            ) : null}
+          </a>
+        );
+      })}
+    </LightGallery>
+  );
+}

src/app/(modules)/ticket/[ticketId]/page.tsx

@@ -1,46 +1,71 @@
 'use client';
 
-import { useParams, useRouter } from 'next/navigation';
+import { useState } from 'react';
-import { ArrowLeft, Loader2, Ticket } from 'lucide-react';
+import { useParams, useRouter, useSearchParams } from 'next/navigation';
+import { ArrowLeft } from 'lucide-react';
 
-import { PageHeader } from '@/components/page-header';
 import { Button } from '@/components/ui/button';
+import { PERMISSIONS } from '@/constants/permissions';
+import { PermissionGuard } from '@/guards';
+import { ROUTES } from '@/utils/routes';
 
-import { TicketHistoryCard } from './components/TicketHistoryCard';
+import { TicketDetailHeader } from './components/TicketDetailHeader';
+import {
+  TicketOverviewCardSkeleton,
+  TicketOverviewHeaderSkeleton,
+} from './components/TicketOverviewSkeleton';
+import { TicketAssignmentsCard } from './components/TicketAssignmentsCard';
 import { TicketOverviewCard } from './components/TicketOverviewCard';
-import { TicketRepairReportCard } from './components/TicketRepairReportCard';
 import { TicketStatusActions } from './components/TicketStatusActions';
+import { TicketHistoryCard } from './components/TicketHistoryCard';
+import { TicketUnassignedIssuesCard } from './components/TicketUnassignedIssuesCard';
 import { useTicketDetailEvents } from '../hooks/useTicketDetailEvents';
-import { useTicketDetailQuery } from '../hooks/useTicketQueries';
+import {
+  useTicketAssignmentsQuery,
+  useTicketOverviewQuery,
+} from '../hooks/useTicketQueries';
 
 export default function TicketDetailPage() {
   const router = useRouter();
+  const searchParams = useSearchParams();
   const { ticketId } = useParams() as { ticketId: string };
+  const [selectedAssignmentId, setSelectedAssignmentId] = useState<number>();
+  const listParams = new URLSearchParams();
 
-  const ticketQuery = useTicketDetailQuery(ticketId);
+  for (const key of ['page', 'limit', 'segment']) {
-  const ticket = ticketQuery.data;
+    const value = searchParams.get(key);
-
+    if (value) listParams.set(key, value);
-  const liveState = useTicketDetailEvents(
-    ticketId,
-    Boolean(ticketId && ticket && ticket.status !== 'closed'),
-  );
-
-  if (ticketQuery.isLoading) {
-    return (
-      <div className="flex min-h-[60vh] items-center justify-center">
-        <Loader2 className="size-8 animate-spin text-primary" />
-      </div>
-    );
   }
 
-  if (ticketQuery.isError || !ticket) {
+  const listSearch = listParams.toString();
+  const ticketListHref = listSearch
+    ? `${ROUTES.TICKET}?${listSearch}`
+    : ROUTES.TICKET;
+
+  const overviewQuery = useTicketOverviewQuery(ticketId);
+  const overview = overviewQuery.data;
+  const assignmentsQuery = useTicketAssignmentsQuery(
+    ticketId,
+    overview?.assignments,
+  );
+  const assignments = (assignmentsQuery.data?.items ?? []).filter(
+    (assignment) => assignment.item_count > 0,
+  );
+  const activeAssignment =
+    assignments.find((assignment) => assignment.id === selectedAssignmentId) ??
+    assignments[0];
+  const activeAssignmentId = activeAssignment?.id;
+
+  useTicketDetailEvents(ticketId, Boolean(ticketId));
+
+  if (overviewQuery.isError) {
     return (
       <div className="flex min-h-[60vh] flex-col items-center justify-center gap-3">
         <p className="text-sm text-destructive">Failed to load ticket.</p>
         <Button
           variant="outline"
           size="sm"
-          onClick={() => router.push('/ticket')}
+          onClick={() => router.push(ticketListHref)}
         >
           <ArrowLeft />
           Back to Tickets
@@ -50,32 +75,49 @@ export default function TicketDetailPage() {
   }
 
   return (
-    <main className="relative z-10 space-y-5">
+    <main className="relative z-10 min-w-0 max-w-full space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
-      <PageHeader
+      <div className="xl:shrink-0">
-        title="Ticket Detail"
+        {overview ? (
-        description={`Ticket ID: ${ticket.id}`}
+          <TicketDetailHeader ticket={overview} backHref={ticketListHref} />
-        icon={Ticket}
+        ) : (
-        actions={
+          <TicketOverviewHeaderSkeleton />
-          <Button
+        )}
-            variant="outline"
-            size="sm"
-            onClick={() => router.push('/ticket')}
-          >
-            <ArrowLeft />
-            Back
-          </Button>
-        }
-      />
-
-      <div className="grid gap-5 xl:grid-cols-[minmax(0,1fr)_480px]">
-        <div className="space-y-5">
-          <TicketOverviewCard ticket={ticket} />
-          <TicketRepairReportCard ticket={ticket} />
-          <TicketHistoryCard ticket={ticket} />
       </div>
 
-        <div>
+      <div className="grid min-w-0 items-start gap-5 xl:min-h-0 xl:flex-1 xl:grid-cols-[minmax(0,7fr)_minmax(0,3fr)] xl:items-stretch xl:overflow-hidden">
-          <TicketStatusActions ticket={ticket} liveState={liveState} />
+        <div className="min-w-0 space-y-5 xl:min-h-0 xl:overflow-y-auto xl:overscroll-contain xl:pr-2">
+          {overview ? (
+            <TicketOverviewCard ticket={overview} />
+          ) : (
+            <TicketOverviewCardSkeleton />
+          )}
+          {overview ? (
+            <TicketAssignmentsCard
+              ticketId={ticketId}
+              videoId={overview.video_id ?? overview.video?.id}
+              initialAssignments={overview.assignments}
+              selectedAssignmentId={activeAssignmentId}
+              onAssignmentChange={setSelectedAssignmentId}
+            />
+          ) : null}
+          {overview ? (
+            <PermissionGuard permissions={PERMISSIONS.TICKET.ASSIGN}>
+              <TicketUnassignedIssuesCard
+                ticketId={ticketId}
+                videoId={overview.video_id ?? overview.video?.id}
+              />
+            </PermissionGuard>
+          ) : null}
+          <TicketHistoryCard ticketId={ticketId} />
+        </div>
+
+        <div className="min-w-0 space-y-3 self-start xl:min-h-0 xl:self-stretch xl:overflow-y-auto xl:overscroll-contain xl:pr-2">
+          {activeAssignment ? (
+            <TicketStatusActions
+              ticketId={ticketId}
+              assignment={activeAssignment}
+            />
+          ) : null}
         </div>
       </div>
     </main>

src/app/(modules)/ticket/[ticketId]/review/components/IssueEvidencePanel.tsx

@@ -0,0 +1,180 @@
+import { CalendarCheck2, ImageIcon, MapPin, Smartphone } from 'lucide-react';
+
+import DetectionLocationMap from '@/components/map/detectionLocationMap';
+import { Badge } from '@/components/ui/badge';
+import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import AnnotatedDetectionImage from '@/components/video/annotatedDetectionImage';
+import { cn } from '@/lib/utils';
+import type { DetectionResultItem } from '@/types';
+import { formatDate } from '@/utils/date';
+
+import { RepairProofGallery } from '../../components/repair/RepairProofGallery';
+import { formatVideoTimestamp, type IssueReviewStatus } from './reviewTypes';
+
+const REVIEW_STATUS_LABEL: Record<IssueReviewStatus, string> = {
+  not_submitted: 'Awaiting Repair',
+  pending: 'Under Review',
+  approved: 'Approved',
+  rejected: 'Rejected',
+};
+
+const REVIEW_STATUS_CLASS: Record<IssueReviewStatus, string> = {
+  not_submitted: 'bg-zinc-500/10 text-zinc-600 dark:text-zinc-300',
+  pending: 'bg-violet-500/10 text-violet-600 dark:text-violet-400',
+  approved: 'bg-emerald-500/10 text-emerald-600 dark:text-emerald-400',
+  rejected: 'bg-destructive/10 text-destructive',
+};
+
+function MetadataItem({
+  label,
+  value,
+}: {
+  label: string;
+  value: React.ReactNode;
+}) {
+  return (
+    <div className="min-w-0 space-y-1 px-4 first:pl-0 last:pr-0">
+      <p className="text-xs text-muted-foreground">{label}</p>
+      <div className="truncate text-sm font-semibold text-foreground">
+        {value}
+      </div>
+    </div>
+  );
+}
+
+interface IssueEvidencePanelProps {
+  detection: DetectionResultItem;
+  issueNumber: number;
+  videoWidth: number;
+  videoHeight: number;
+  reviewStatus: IssueReviewStatus;
+}
+
+export function IssueEvidencePanel({
+  detection,
+  issueNumber,
+  videoWidth,
+  videoHeight,
+  reviewStatus,
+}: IssueEvidencePanelProps) {
+  const repairProof = detection.repair_proof;
+  const displayName = detection.detection.display_name;
+  const confidence = Math.round(detection.detection.confidence * 100);
+
+  return (
+    <div className="min-w-0 space-y-4">
+      <Card>
+        <CardHeader className="border-b">
+          <div className="flex flex-wrap items-center justify-between gap-3">
+            <CardTitle className="text-base">
+              {displayName} #{issueNumber}
+            </CardTitle>
+            <Badge
+              variant="secondary"
+              className={cn(REVIEW_STATUS_CLASS[reviewStatus])}
+            >
+              {REVIEW_STATUS_LABEL[reviewStatus]}
+            </Badge>
+          </div>
+        </CardHeader>
+        <CardContent>
+          <div className="grid grid-cols-2 divide-x sm:grid-cols-4">
+            <MetadataItem
+              label="Video Timestamp"
+              value={formatVideoTimestamp(detection.frame.timestamp_seconds)}
+            />
+            <MetadataItem label="Frame" value={detection.frame.number} />
+            <MetadataItem label="Confidence" value={`${confidence}%`} />
+            <MetadataItem label="Issue ID" value={detection.detection.id} />
+          </div>
+        </CardContent>
+      </Card>
+
+      <div className="grid items-start gap-4 2xl:grid-cols-2">
+        <section className="min-w-0 space-y-2">
+          <p className="flex items-center gap-2 text-sm font-semibold">
+            <ImageIcon className="size-4 text-primary" />
+            Detection Image (Before)
+          </p>
+          <AnnotatedDetectionImage
+            detection={detection}
+            videoWidth={videoWidth}
+            videoHeight={videoHeight}
+            aspectRatio="16 / 9"
+            enableLightbox
+          />
+        </section>
+
+        <section className="min-w-0 space-y-2">
+          <p className="flex items-center gap-2 text-sm font-semibold">
+            <MapPin className="size-4 text-primary" />
+            Detection Location
+          </p>
+          <DetectionLocationMap
+            latitude={detection.location.latitude}
+            longitude={detection.location.longitude}
+            label={`${displayName} #${issueNumber} - Frame ${detection.frame.number}`}
+            title=""
+            variant="plain"
+            aspectRatio="16 / 9"
+            showCoordinates={false}
+          />
+        </section>
+      </div>
+
+      <section className="space-y-4">
+        <div className="flex flex-wrap items-center justify-between gap-3">
+          <p className="flex items-center gap-2 text-sm font-semibold">
+            <CalendarCheck2 className="size-4 text-primary" />
+            Repair Proof (After Repair)
+          </p>
+          {repairProof?.submitted ? (
+            <Badge className="bg-emerald-500/10 text-emerald-600 dark:text-emerald-400">
+              <Smartphone />
+              Uploaded from App
+            </Badge>
+          ) : null}
+        </div>
+        <div className="space-y-5">
+          {!repairProof?.submitted ? (
+            <div className="rounded-lg border border-dashed bg-muted/20 px-4 py-10 text-center">
+              <p className="text-sm font-medium">
+                Repair proof is not submitted yet.
+              </p>
+              <p className="mt-1 text-xs text-muted-foreground">
+                This issue cannot be reviewed until repair evidence is
+                available.
+              </p>
+            </div>
+          ) : (
+            <>
+              {repairProof.submitted_at ? (
+                <div className="rounded-lg border border-emerald-500/20 bg-emerald-500/5 px-4 py-3">
+                  <p className="text-sm font-semibold text-emerald-700 dark:text-emerald-300">
+                    Uploaded from the field app on{' '}
+                    {formatDate(repairProof.submitted_at)}
+                  </p>
+                </div>
+              ) : null}
+
+              <RepairProofGallery
+                imageUrls={repairProof.proof_image_urls}
+                maxVisibleImages={4}
+              />
+
+              <div className="space-y-1.5 rounded-lg border bg-card p-4 shadow-xs">
+                <p className="text-xs font-semibold text-foreground">
+                  Repair Notes
+                </p>
+                <p className="text-sm leading-relaxed whitespace-pre-wrap text-muted-foreground">
+                  {repairProof.notes?.trim() ||
+                    'No repair notes were provided.'}
+                </p>
+              </div>
+            </>
+          )}
+        </div>
+      </section>
+    </div>
+  );
+}

src/app/(modules)/ticket/[ticketId]/review/components/IssueReviewAction.tsx

@@ -0,0 +1,208 @@
+'use client';
+
+import { useEffect, useState } from 'react';
+import {
+  Check,
+  CheckCircle2,
+  ClipboardCheck,
+  Info,
+  Loader2,
+  X,
+  XCircle,
+} from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import { Label } from '@/components/ui/label';
+import { Textarea } from '@/components/ui/textarea';
+import { cn } from '@/lib/utils';
+import type {
+  DetectionResultItem,
+  ReviewDetectionRepairProofPayload,
+} from '@/types';
+import { formatDate } from '@/utils/date';
+
+import type { IssueReviewStatus } from './reviewTypes';
+
+type ReviewDecision = ReviewDetectionRepairProofPayload['action'];
+
+interface IssueReviewActionProps {
+  detection: DetectionResultItem;
+  issueLabel: string;
+  status: IssueReviewStatus;
+  isPending: boolean;
+  onSave: (payload: ReviewDetectionRepairProofPayload) => Promise<void>;
+}
+
+export function IssueReviewAction({
+  detection,
+  issueLabel,
+  status,
+  isPending,
+  onSave,
+}: IssueReviewActionProps) {
+  const [comment, setComment] = useState('');
+  const [decision, setDecision] = useState<ReviewDecision>();
+
+  useEffect(() => {
+    setComment('');
+    setDecision(undefined);
+  }, [detection.detection.id]);
+
+  if (status === 'not_submitted') {
+    return (
+      <Card>
+        <CardHeader className="border-b">
+          <CardTitle className="flex items-center gap-2 text-base">
+            <ClipboardCheck className="size-5 text-primary" />
+            Review & Action
+          </CardTitle>
+        </CardHeader>
+        <CardContent>
+          <div className="rounded-lg border border-dashed bg-muted/30 px-4 py-8 text-center">
+            <Info className="mx-auto size-6 text-muted-foreground" />
+            <p className="mt-3 text-sm font-medium">Repair proof required</p>
+            <p className="mt-1 text-xs text-muted-foreground">
+              {issueLabel} is not ready for review.
+            </p>
+          </div>
+        </CardContent>
+      </Card>
+    );
+  }
+
+  if (status === 'approved' || status === 'rejected') {
+    const isApproved = status === 'approved';
+    const repairProof = detection.repair_proof;
+
+    return (
+      <Card>
+        <CardHeader className="border-b">
+          <CardTitle className="flex items-center gap-2 text-base">
+            <ClipboardCheck className="size-5 text-primary" />
+            Review Result
+          </CardTitle>
+        </CardHeader>
+        <CardContent className="space-y-4">
+          <div
+            className={cn(
+              'rounded-lg border px-4 py-5 text-center',
+              isApproved
+                ? 'border-emerald-500/20 bg-emerald-500/5'
+                : 'border-destructive/20 bg-destructive/5',
+            )}
+          >
+            {isApproved ? (
+              <CheckCircle2 className="mx-auto size-8 text-emerald-600" />
+            ) : (
+              <XCircle className="mx-auto size-8 text-destructive" />
+            )}
+            <Badge
+              className={cn(
+                'mt-3',
+                isApproved
+                  ? 'bg-emerald-500/10 text-emerald-600'
+                  : 'bg-destructive/10 text-destructive',
+              )}
+            >
+              {isApproved ? 'Approved' : 'Rejected'}
+            </Badge>
+            {repairProof?.reviewed_by_name || repairProof?.reviewed_at ? (
+              <p className="mt-2 text-xs text-muted-foreground">
+                {repairProof.reviewed_by_name
+                  ? `By ${repairProof.reviewed_by_name}`
+                  : 'Reviewed'}
+                {repairProof.reviewed_at
+                  ? ` on ${formatDate(repairProof.reviewed_at)}`
+                  : ''}
+              </p>
+            ) : null}
+          </div>
+
+          {repairProof?.review_comment ? (
+            <div className="space-y-1.5 rounded-lg bg-muted/30 p-3">
+              <p className="text-xs font-semibold">Review Comment</p>
+              <p className="text-sm whitespace-pre-wrap text-muted-foreground">
+                {repairProof.review_comment}
+              </p>
+            </div>
+          ) : null}
+        </CardContent>
+      </Card>
+    );
+  }
+
+  const submitDecision = async (nextDecision: ReviewDecision) => {
+    setDecision(nextDecision);
+
+    try {
+      await onSave({
+        action: nextDecision,
+        comment: comment.trim() || undefined,
+      });
+    } catch {
+      // The mutation owns user-facing error feedback.
+    }
+  };
+
+  return (
+    <Card>
+      <CardHeader className="border-b">
+        <CardTitle className="flex items-center gap-2 text-base">
+          <ClipboardCheck className="size-5 text-primary" />
+          Review & Action
+        </CardTitle>
+      </CardHeader>
+      <CardContent className="space-y-5">
+        <div className="space-y-2">
+          <Label htmlFor="review-comment">Comment (Optional)</Label>
+          <Textarea
+            id="review-comment"
+            value={comment}
+            maxLength={4000}
+            rows={5}
+            disabled={isPending}
+            onChange={(event) => setComment(event.target.value)}
+            placeholder="Enter your review comments..."
+          />
+          <p className="text-right text-xs text-muted-foreground">
+            {comment.length} / 4000
+          </p>
+        </div>
+
+        <div className="space-y-2">
+          <Label>Decision</Label>
+          <div className="grid grid-cols-2 gap-2">
+            <Button
+              type="button"
+              variant="default"
+              disabled={isPending}
+              onClick={() => void submitDecision('approve')}
+            >
+              {isPending && decision === 'approve' ? (
+                <Loader2 className="animate-spin" />
+              ) : (
+                <Check />
+              )}
+              Approve
+            </Button>
+            <Button
+              type="button"
+              variant="destructive"
+              disabled={isPending}
+              onClick={() => void submitDecision('reject')}
+            >
+              {isPending && decision === 'reject' ? (
+                <Loader2 className="animate-spin" />
+              ) : (
+                <X />
+              )}
+              Reject
+            </Button>
+          </div>
+        </div>
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/review/components/IssueReviewHeader.tsx

@@ -0,0 +1,111 @@
+import { ArrowLeft, ChevronLeft, ChevronRight } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+
+import type { ProofStatusFilter } from './reviewTypes';
+
+const PROOF_STATUS_FILTERS: Array<{
+  value: ProofStatusFilter;
+  label: string;
+}> = [
+  { value: 'all', label: 'All' },
+  { value: 'pending', label: 'Pending' },
+  { value: 'approved', label: 'Approved' },
+  { value: 'rejected', label: 'Rejected' },
+];
+
+interface IssueReviewHeaderProps {
+  ticketLabel: string;
+  currentIndex: number;
+  total: number;
+  proofStatus: ProofStatusFilter;
+  onBack: () => void;
+  onPrevious: () => void;
+  onNext: () => void;
+  onProofStatusChange: (status: ProofStatusFilter) => void;
+}
+
+export function IssueReviewHeader({
+  ticketLabel,
+  currentIndex,
+  total,
+  proofStatus,
+  onBack,
+  onPrevious,
+  onNext,
+  onProofStatusChange,
+}: IssueReviewHeaderProps) {
+  return (
+    <header className="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
+      <div className="flex min-w-0 items-start gap-3">
+        <Button
+          type="button"
+          variant="secondary"
+          size="icon"
+          onClick={onBack}
+          aria-label="Back to ticket"
+          className="shrink-0"
+        >
+          <ArrowLeft />
+        </Button>
+        <div className="min-w-0 space-y-1">
+          <div className="flex flex-wrap items-center gap-2">
+            <h1 className="truncate text-2xl font-semibold tracking-tight">
+              Repair Review
+            </h1>
+            <Badge variant="secondary">{ticketLabel}</Badge>
+          </div>
+          <div
+            className="flex max-w-full flex-nowrap items-center gap-1.5 overflow-x-auto pt-1 pb-1"
+            aria-label="Filter issues by repair proof status"
+          >
+            {PROOF_STATUS_FILTERS.map((filter) => {
+              const isActive = proofStatus === filter.value;
+
+              return (
+                <Button
+                  key={filter.value}
+                  type="button"
+                  size="sm"
+                  variant={isActive ? 'default' : 'outline'}
+                  aria-pressed={isActive}
+                  onClick={() => onProofStatusChange(filter.value)}
+                  className="h-7 shrink-0 rounded-full px-3 text-xs"
+                >
+                  {filter.label}
+                </Button>
+              );
+            })}
+          </div>
+        </div>
+      </div>
+
+      <div className="flex items-center gap-2 self-end lg:self-auto">
+        <Button
+          type="button"
+          variant="outline"
+          size="icon"
+          disabled={total === 0 || currentIndex <= 0}
+          onClick={onPrevious}
+          aria-label="Previous issue"
+        >
+          <ChevronLeft />
+        </Button>
+        <div className="min-w-16 text-center text-sm font-semibold">
+          {total === 0 ? '0 of 0' : `${currentIndex + 1} of ${total}`}
+        </div>
+        <Button
+          type="button"
+          variant="outline"
+          size="icon"
+          disabled={total === 0 || currentIndex >= total - 1}
+          onClick={onNext}
+          aria-label="Next issue"
+        >
+          <ChevronRight />
+        </Button>
+      </div>
+    </header>
+  );
+}

src/app/(modules)/ticket/[ticketId]/review/components/IssueReviewQueue.tsx

@@ -0,0 +1,192 @@
+'use client';
+
+import { useEffect, useRef } from 'react';
+import {
+  CheckCircle2,
+  Clock3,
+  Hourglass,
+  ListChecks,
+  Wrench,
+  XCircle,
+} from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
+import { ScrollArea } from '@/components/ui/scroll-area';
+import { Skeleton } from '@/components/ui/skeleton';
+import {
+  Tooltip,
+  TooltipContent,
+  TooltipTrigger,
+} from '@/components/ui/tooltip';
+import { cn } from '@/lib/utils';
+import type { DetectionResultItem } from '@/types';
+
+import {
+  formatVideoTimestamp,
+  getIssueId,
+  getIssueReviewStatus,
+  type IssueReviewStatus,
+} from './reviewTypes';
+
+const STATUS_CONFIG: Record<
+  IssueReviewStatus,
+  {
+    label: string;
+    icon: typeof Hourglass;
+    className: string;
+  }
+> = {
+  not_submitted: {
+    label: 'Awaiting Repair',
+    icon: Wrench,
+    className: 'bg-zinc-500/10 text-zinc-600 dark:text-zinc-300',
+  },
+  pending: {
+    label: 'Under Review',
+    icon: Hourglass,
+    className: 'bg-violet-500/10 text-violet-600 dark:text-violet-400',
+  },
+  approved: {
+    label: 'Approved',
+    icon: CheckCircle2,
+    className: 'bg-emerald-500/10 text-emerald-600 dark:text-emerald-400',
+  },
+  rejected: {
+    label: 'Rejected',
+    icon: XCircle,
+    className: 'bg-destructive/10 text-destructive',
+  },
+};
+
+interface IssueReviewQueueProps {
+  detections: DetectionResultItem[];
+  totalCount: number;
+  selectedIssueId?: string;
+  hasNextPage: boolean;
+  isFetchingNextPage: boolean;
+  onSelect: (issueId: string) => void;
+  onLoadMore: () => void;
+}
+
+export function IssueReviewQueue({
+  detections,
+  totalCount,
+  selectedIssueId,
+  hasNextPage,
+  isFetchingNextPage,
+  onSelect,
+  onLoadMore,
+}: IssueReviewQueueProps) {
+  const loadMoreRef = useRef<HTMLDivElement>(null);
+  useEffect(() => {
+    const target = loadMoreRef.current;
+    if (!target || !hasNextPage || isFetchingNextPage) return;
+
+    const root = target.closest<HTMLElement>(
+      '[data-slot="scroll-area-viewport"]',
+    );
+    const observer = new IntersectionObserver(
+      (entries) => {
+        if (entries[0]?.isIntersecting) onLoadMore();
+      },
+      { root, rootMargin: '160px 0px' },
+    );
+
+    observer.observe(target);
+    return () => observer.disconnect();
+  }, [hasNextPage, isFetchingNextPage, onLoadMore]);
+
+  return (
+    <Card className="overflow-hidden xl:h-full xl:min-h-0">
+      <CardHeader className="border-b">
+        <CardTitle className="flex items-center gap-2 text-base">
+          <ListChecks className="size-5 text-primary" />
+          Repair Issues
+          <Badge variant="secondary" className="ml-auto rounded-full">
+            {totalCount}
+          </Badge>
+        </CardTitle>
+      </CardHeader>
+      <CardContent className="min-h-0 flex-1 p-2">
+        <ScrollArea className="h-112 pr-2 xl:h-full">
+          <div className="space-y-2 p-1">
+            {detections.map((detection, index) => {
+              const issueId = getIssueId(detection);
+              const defectLabel = detection.detection.display_name;
+              const status = getIssueReviewStatus(detection);
+              const config = STATUS_CONFIG[status];
+              const StatusIcon = config.icon;
+              const isSelected = issueId === selectedIssueId;
+
+              return (
+                <button
+                  key={detection.id}
+                  type="button"
+                  onClick={() => onSelect(issueId)}
+                  aria-current={isSelected ? 'true' : undefined}
+                  className={cn(
+                    'w-full rounded-lg border p-3 text-left transition-colors',
+                    'hover:border-primary/40 hover:bg-muted/50',
+                    isSelected
+                      ? 'border-primary bg-primary/6 shadow-sm'
+                      : 'border-border bg-card',
+                  )}
+                >
+                  <div className="min-w-0 space-y-2">
+                    <div className="flex min-w-0 items-center justify-between gap-2">
+                      <Tooltip>
+                        <TooltipTrigger asChild>
+                          <p className="min-w-0 flex-1 truncate text-sm font-semibold">
+                            {defectLabel} #{index + 1}
+                          </p>
+                        </TooltipTrigger>
+                        <TooltipContent side="top">
+                          {defectLabel} #{index + 1}
+                        </TooltipContent>
+                      </Tooltip>
+                      <span className="flex shrink-0 items-center gap-1.5 text-xs text-muted-foreground">
+                        <Clock3 className="size-3.5" />
+                        {formatVideoTimestamp(
+                          detection.frame.timestamp_seconds,
+                        )}
+                      </span>
+                    </div>
+                    <div className="flex flex-wrap items-center gap-2 text-xs text-muted-foreground">
+                      <Badge
+                        variant="secondary"
+                        className={cn('shrink-0 px-1.5', config.className)}
+                      >
+                        <StatusIcon />
+                        {config.label}
+                      </Badge>
+                      <span aria-hidden="true">|</span>
+                      <span>Frame {detection.frame.number}</span>
+                    </div>
+                  </div>
+                </button>
+              );
+            })}
+
+            <div ref={loadMoreRef} className="space-y-2 py-1">
+              {isFetchingNextPage ? (
+                <>
+                  <Skeleton className="h-20 w-full" />
+                  <Skeleton className="h-20 w-full" />
+                </>
+              ) : hasNextPage ? (
+                <p className="py-3 text-center text-xs text-muted-foreground">
+                  Scroll to load more issues
+                </p>
+              ) : detections.length > 0 ? (
+                <p className="py-3 text-center text-xs text-muted-foreground">
+                  All {totalCount} issues loaded
+                </p>
+              ) : null}
+            </div>
+          </div>
+        </ScrollArea>
+      </CardContent>
+    </Card>
+  );
+}