feat(ui): improve collapsed sidebar and status action icons

src/app/(modules)/extension-requests/components/ExtensionRequestColumns.tsx

@@ -68,13 +68,13 @@ export function useExtensionRequestColumns(): ColumnDef<TicketExtensionRequest>[
     () => [
       {
         accessorKey: 'ticket_name',
-        header: 'Ticket / Lot',
+        header: 'Ticket / Assignment',
         size: 170,
         cell: ({ row }) => (
           <div>
             <p className="font-medium">{row.original.ticket_name}</p>
             <p className="text-xs text-muted-foreground">
-              Lot #{row.original.assignment_id}
+              Assignment #{row.original.assignment_id}
             </p>
           </div>
         ),

src/app/(modules)/extension-requests/components/ExtensionRequestDecisionDialog.tsx

@@ -90,8 +90,8 @@ export function ExtensionRequestDecisionDialog({
                 : 'Reject extension request'}
             </DialogTitle>
             <DialogDescription>
-              Review {request.ticket_name}, Lot #{request.assignment_id} before
-              confirming this decision.
+              Review {request.ticket_name}, Assignment #{request.assignment_id}{' '}
+              before confirming this decision.
             </DialogDescription>
           </DialogHeader>
 
@@ -205,8 +205,8 @@ export function ExtensionRequestDecisionDialog({
             <AlertDialogTitle>Reject extension request?</AlertDialogTitle>
             <AlertDialogDescription>
               Are you sure you want to reject the extension request for{' '}
-              {request.ticket_name}, Lot #{request.assignment_id}? This decision
-              cannot be undone.
+              {request.ticket_name}, Assignment #{request.assignment_id}? This
+              decision cannot be undone.
             </AlertDialogDescription>
           </AlertDialogHeader>
           <AlertDialogFooter>

src/app/(modules)/extension-requests/page.tsx

@@ -95,7 +95,7 @@ export default function ExtensionRequestsPage() {
     <main className="relative z-10 space-y-5">
       <PageHeader
         title="Extension Requests"
-        description="Track deadline extension requests across all ticket lots."
+        description="Track deadline extension requests across all ticket assignments."
         icon={CalendarClock}
       />
 

src/app/(modules)/layout.tsx

@@ -11,7 +11,7 @@ const ModulesLayout = ({
 }>) => {
   return (
     <AuthGuard>
-      <SidebarProvider>
+      <SidebarProvider defaultOpen={false}>
         <AppSidebar />
         <main className="flex h-screen min-w-0 flex-1 flex-col overflow-hidden">
           <div className="scroll-stable min-w-0 flex-1 overflow-auto">

src/app/(modules)/roles/components/RoleTable.tsx

@@ -2,7 +2,7 @@
 
 import type { ColumnDef, SortingState } from '@tanstack/react-table';
 import type { ReactNode } from 'react';
-import { Edit, RotateCcw } from 'lucide-react';
+import { Edit, ShieldCheck, ShieldX } from 'lucide-react';
 
 import { DataTable } from '@/components/data-table';
 import { PERMISSIONS } from '@/constants/permissions';
@@ -58,7 +58,12 @@ export function RoleTable({
         },
         {
           label: (role) => (role.effective_status ? 'Deactivate' : 'Activate'),
-          icon: <RotateCcw className="size-4" />,
+          icon: (role) =>
+            role.effective_status ? (
+              <ShieldX className="size-4 text-destructive" />
+            ) : (
+              <ShieldCheck className="size-4 text-emerald-600" />
+            ),
           permission: PERMISSIONS.ROLE.DELETE,
           disabled: () => isStatusPending,
           onClick: onToggleStatus,

src/app/(modules)/ticket/[ticketId]/assign/page.tsx

@@ -4,6 +4,7 @@ import { useState } from 'react';
 import { useParams, useRouter } from 'next/navigation';
 import { AlertTriangle, ArrowLeft, LockKeyhole } from 'lucide-react';
 
+import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
 import { Card, CardContent } from '@/components/ui/card';
 import { Skeleton } from '@/components/ui/skeleton';
@@ -78,7 +79,7 @@ export default function TicketAssignmentPage() {
     );
   }
 
-  const ticketLabel = overview.ticket_name || overview.id;
+  const ticketName = overview.ticket_name || 'Unnamed ticket';
 
   return (
     <main className="relative z-10 space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
@@ -93,13 +94,17 @@ export default function TicketAssignmentPage() {
         >
           <ArrowLeft />
         </Button>
-        <div className="min-w-0 space-y-1">
+        <div className="flex min-w-0 flex-wrap items-center gap-2">
           <h1 className="text-2xl font-semibold tracking-tight">
-            Assign ticket
+            Assign Ticket
           </h1>
-          <p className="truncate text-sm text-muted-foreground">
-            Ticket: {ticketLabel}
-          </p>
+          <Badge
+            variant="secondary"
+            className="max-w-full font-mono text-xs"
+            title={ticketName}
+          >
+            <span className="truncate">{ticketName}</span>
+          </Badge>
         </div>
       </header>
 

src/app/(modules)/ticket/[ticketId]/components/TicketAssignmentsCard.tsx

@@ -1,11 +1,22 @@
 'use client';
 
 import { useEffect } from 'react';
-import { BriefcaseBusiness, CalendarClock, ListChecks } from 'lucide-react';
+import {
+  BriefcaseBusiness,
+  CalendarClock,
+  ChevronDown,
+  Images,
+  ListChecks,
+} from 'lucide-react';
 
 import { PersonInfo } from '@/components/person-avatar';
 import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
+import {
+  Collapsible,
+  CollapsibleContent,
+  CollapsibleTrigger,
+} from '@/components/ui/collapsible';
 import {
   Card,
   CardContent,
@@ -260,7 +271,25 @@ export function TicketAssignmentsCard({
             >
               <AssignmentOverview assignment={selectedAssignment} />
               {videoId ? (
-                <div className={'mt-4 border-t pt-4'}>
+                <Collapsible
+                  key={selectedAssignment.id}
+                  className="group mt-4 overflow-hidden rounded-lg border"
+                >
+                  <CollapsibleTrigger asChild>
+                    <Button
+                      type="button"
+                      variant="ghost"
+                      className="h-auto w-full justify-between rounded-none px-4 py-3"
+                    >
+                      <span className="flex items-center gap-2 font-medium">
+                        <Images className="size-4 text-primary" />
+                        Assigned issue images
+                      </span>
+                      <ChevronDown className="size-4 text-muted-foreground transition-transform group-data-[state=open]:rotate-180" />
+                    </Button>
+                  </CollapsibleTrigger>
+                  <CollapsibleContent>
+                    <div className="border-t p-4">
                       <TicketDetectionPreview
                         key={`${videoId}:${selectedAssignment.id}`}
                         ticketId={ticketId}
@@ -268,6 +297,8 @@ export function TicketAssignmentsCard({
                         assignmentId={selectedAssignment.id}
                       />
                     </div>
+                  </CollapsibleContent>
+                </Collapsible>
               ) : null}
             </div>
           </div>

src/app/(modules)/ticket/[ticketId]/components/TicketDetailHeader.tsx

@@ -14,8 +14,10 @@ import { OpenRepairReviewAction } from './actions/OpenRepairReviewAction';
 
 export function TicketDetailHeader({
   ticket,
+  backHref,
 }: {
   ticket: TicketOverviewDetail;
+  backHref: string;
 }) {
   const router = useRouter();
   const ticketName = ticket.ticket_name || 'Unnamed ticket';
@@ -27,7 +29,7 @@ export function TicketDetailHeader({
           type="button"
           variant="secondary"
           size="icon"
-          onClick={() => router.push('/ticket')}
+          onClick={() => router.push(backHref)}
           aria-label="Back to ticket list"
           className="shrink-0"
         >

src/app/(modules)/ticket/[ticketId]/components/actions/ExtensionRequestHistoryDialog.tsx

@@ -147,7 +147,7 @@ export function ExtensionRequestHistoryDialog({
           <DialogTitle>Extension Request History</DialogTitle>
           <DialogDescription>
             Review every deadline extension request and manager decision for
-            this ticket lot.
+            this ticket assignment.
           </DialogDescription>
         </DialogHeader>
         <DialogBody className="space-y-3">

src/app/(modules)/ticket/[ticketId]/components/actions/RequestExtensionAction.tsx

@@ -18,7 +18,7 @@ export function RequestExtensionAction({
     <TicketActionCard
       icon={Clock3}
       title={canRequest ? 'Request Extension' : 'Extension Request History'}
-      contextLabel={`Lot ${assignmentId}`}
+      contextLabel={`Assignment ${assignmentId}`}
     >
       <TicketExtensionRequestPanel
         ticketId={ticketId}

src/app/(modules)/ticket/[ticketId]/components/actions/ReviewExtensionRequestAction.tsx

@@ -115,7 +115,7 @@ function ExtensionReviewForm({
     <TicketActionCard
       icon={CalendarClock}
       title="Extension Request Details"
-      contextLabel={`Lot ${assignmentId}`}
+      contextLabel={`Assignment ${assignmentId}`}
     >
       <div className="space-y-4">
         <Requester request={request} />
@@ -271,7 +271,7 @@ export function ReviewExtensionRequestAction({
       <TicketActionCard
         icon={Clock3}
         title="Extension Request"
-        contextLabel={`Lot ${assignmentId}`}
+        contextLabel={`Assignment ${assignmentId}`}
       >
         <div className="flex items-center justify-center py-8 text-muted-foreground">
           <Loader2 className="mr-2 size-4 animate-spin" />
@@ -298,7 +298,7 @@ export function ReviewExtensionRequestAction({
       <TicketActionCard
         icon={CalendarClock}
         title="Extension Request"
-        contextLabel={`Lot ${assignmentId}`}
+        contextLabel={`Assignment ${assignmentId}`}
       >
         <ExtensionRequestDetails request={latestRequest} requests={requests} />
       </TicketActionCard>

src/app/(modules)/ticket/[ticketId]/components/actions/TicketExtensionRequestPanel.tsx

@@ -258,7 +258,7 @@ export function TicketExtensionRequestPanel({
     if (!canRequest) {
       return (
         <p className="text-sm text-muted-foreground">
-          No extension request history is available for this ticket lot.
+          No extension request history is available for this ticket assignment.
         </p>
       );
     }

src/app/(modules)/ticket/[ticketId]/page.tsx

@@ -1,12 +1,13 @@
 'use client';
 
 import { useState } from 'react';
-import { useParams, useRouter } from 'next/navigation';
+import { useParams, useRouter, useSearchParams } from 'next/navigation';
 import { ArrowLeft } from 'lucide-react';
 
 import { Button } from '@/components/ui/button';
 import { PERMISSIONS } from '@/constants/permissions';
 import { PermissionGuard } from '@/guards';
+import { ROUTES } from '@/utils/routes';
 
 import { TicketDetailHeader } from './components/TicketDetailHeader';
 import {
@@ -26,8 +27,20 @@ import {
 
 export default function TicketDetailPage() {
   const router = useRouter();
+  const searchParams = useSearchParams();
   const { ticketId } = useParams() as { ticketId: string };
   const [selectedAssignmentId, setSelectedAssignmentId] = useState<number>();
+  const listParams = new URLSearchParams();
+
+  for (const key of ['page', 'limit', 'segment']) {
+    const value = searchParams.get(key);
+    if (value) listParams.set(key, value);
+  }
+
+  const listSearch = listParams.toString();
+  const ticketListHref = listSearch
+    ? `${ROUTES.TICKET}?${listSearch}`
+    : ROUTES.TICKET;
 
   const overviewQuery = useTicketOverviewQuery(ticketId);
   const overview = overviewQuery.data;
@@ -52,7 +65,7 @@ export default function TicketDetailPage() {
         <Button
           variant="outline"
           size="sm"
-          onClick={() => router.push('/ticket')}
+          onClick={() => router.push(ticketListHref)}
         >
           <ArrowLeft />
           Back to Tickets
@@ -65,7 +78,7 @@ export default function TicketDetailPage() {
     <main className="relative z-10 min-w-0 max-w-full space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
       <div className="xl:shrink-0">
         {overview ? (
-          <TicketDetailHeader ticket={overview} />
+          <TicketDetailHeader ticket={overview} backHref={ticketListHref} />
         ) : (
           <TicketOverviewHeaderSkeleton />
         )}

src/app/(modules)/ticket/page.tsx

@@ -1,7 +1,7 @@
 'use client';
 
-import { useCallback, useMemo, useState } from 'react';
-import { useRouter } from 'next/navigation';
+import { useCallback, useEffect, useMemo, useRef } from 'react';
+import { usePathname, useRouter, useSearchParams } from 'next/navigation';
 import { PageHeader } from '@/components/page-header';
 import { Ticket } from 'lucide-react';
 import type { TicketListItem } from '@/types';
@@ -17,11 +17,48 @@ import {
   useTicketSummaryQuery,
 } from './hooks/useTicketQueries';
 
+const DEFAULT_PAGE = 1;
+const DEFAULT_LIMIT = 10;
+const PAGE_SIZE_OPTIONS = new Set([10, 20, 40, 50, 100]);
+
+function parsePage(value: string | null) {
+  const page = Number(value);
+  return Number.isInteger(page) && page > 0 ? page : DEFAULT_PAGE;
+}
+
+function parseLimit(value: string | null) {
+  const limit = Number(value);
+  return PAGE_SIZE_OPTIONS.has(limit) ? limit : DEFAULT_LIMIT;
+}
+
 export default function TicketPage() {
   const router = useRouter();
-  const [skip, setSkip] = useState(0);
-  const [limit, setLimit] = useState(10);
-  const [segmentId, setSegmentId] = useState('');
+  const pathname = usePathname();
+  const searchParams = useSearchParams();
+  const searchParamsString = searchParams.toString();
+  const latestSearchParamsRef = useRef(searchParamsString);
+
+  useEffect(() => {
+    latestSearchParamsRef.current = searchParamsString;
+  }, [searchParamsString]);
+
+  const page = parsePage(searchParams.get('page'));
+  const limit = parseLimit(searchParams.get('limit'));
+  const segmentId = searchParams.get('segment') ?? '';
+  const skip = (page - 1) * limit;
+
+  const replaceListParams = useCallback(
+    (update: (params: URLSearchParams) => void) => {
+      const nextParams = new URLSearchParams(latestSearchParamsRef.current);
+      update(nextParams);
+      const nextSearch = nextParams.toString();
+      latestSearchParamsRef.current = nextSearch;
+      router.replace(nextSearch ? `${pathname}?${nextSearch}` : pathname, {
+        scroll: false,
+      });
+    },
+    [pathname, router],
+  );
 
   useTenantTicketTableEvents();
 
@@ -36,16 +73,56 @@ export default function TicketPage() {
   const tickets = ticketsQuery.data?.items ?? [];
   const total = ticketsQuery.data?.total ?? 0;
 
-  const handleSegmentChange = useCallback((nextSegmentId: string) => {
-    setSegmentId(nextSegmentId);
-    setSkip(0);
-  }, []);
+  const handleSegmentChange = useCallback(
+    (nextSegmentId: string) => {
+      replaceListParams((params) => {
+        params.delete('page');
+        if (nextSegmentId) {
+          params.set('segment', nextSegmentId);
+        } else {
+          params.delete('segment');
+        }
+      });
+    },
+    [replaceListParams],
+  );
+
+  const handlePageChange = useCallback(
+    (nextSkip: number) => {
+      const nextPage = Math.floor(nextSkip / limit) + 1;
+      replaceListParams((params) => {
+        if (nextPage === DEFAULT_PAGE) {
+          params.delete('page');
+        } else {
+          params.set('page', String(nextPage));
+        }
+      });
+    },
+    [limit, replaceListParams],
+  );
+
+  const handleLimitChange = useCallback(
+    (nextLimit: number) => {
+      replaceListParams((params) => {
+        params.delete('page');
+        if (nextLimit === DEFAULT_LIMIT) {
+          params.delete('limit');
+        } else {
+          params.set('limit', String(nextLimit));
+        }
+      });
+    },
+    [replaceListParams],
+  );
 
   const handleView = useCallback(
     (ticket: TicketListItem) => {
-      router.push(ROUTES.TICKET_DETAIL(ticket.id));
+      const detailPath = ROUTES.TICKET_DETAIL(ticket.id);
+      router.push(
+        searchParamsString ? `${detailPath}?${searchParamsString}` : detailPath,
+      );
     },
-    [router],
+    [router, searchParamsString],
   );
 
   const toolbar = useMemo(
@@ -81,8 +158,8 @@ export default function TicketPage() {
         skip={skip}
         limit={limit}
         total={total}
-        onPageChange={setSkip}
-        onLimitChange={setLimit}
+        onPageChange={handlePageChange}
+        onLimitChange={handleLimitChange}
         onView={handleView}
       />
     </main>

src/app/(modules)/users/components/UserTable.tsx

@@ -2,7 +2,7 @@
 
 import type { ReactNode } from 'react';
 import type { ColumnDef, SortingState } from '@tanstack/react-table';
-import { Edit, RotateCcw } from 'lucide-react';
+import { Edit, UserCheck, UserX } from 'lucide-react';
 
 import { DataTable } from '@/components/data-table';
 import { PERMISSIONS } from '@/constants/permissions';
@@ -59,7 +59,12 @@ export function UserTable({
         {
           label: (user) =>
             user.effective_status === 'active' ? 'Deactivate' : 'Activate',
-          icon: <RotateCcw className="size-4" />,
+          icon: (user) =>
+            user.effective_status === 'active' ? (
+              <UserX className="size-4 text-destructive" />
+            ) : (
+              <UserCheck className="size-4 text-emerald-600" />
+            ),
           permission: PERMISSIONS.USER.DELETE,
           disabled: (user) =>
             pendingUserId === user.id || user.effective_status === 'pending',

src/app/globals.css

@@ -140,6 +140,40 @@
 
   * {
     @apply outline-none border-border outline-ring/50;
+    scrollbar-color: color-mix(
+        in oklab,
+        var(--muted-foreground) 45%,
+        transparent
+      )
+      transparent;
+    scrollbar-width: thin;
+  }
+
+  *::-webkit-scrollbar {
+    width: 6px;
+    height: 6px;
+  }
+
+  *::-webkit-scrollbar-track,
+  *::-webkit-scrollbar-corner {
+    background: transparent;
+  }
+
+  *::-webkit-scrollbar-thumb {
+    border-radius: 9999px;
+    background-color: color-mix(
+      in oklab,
+      var(--muted-foreground) 45%,
+      transparent
+    );
+  }
+
+  *::-webkit-scrollbar-thumb:hover {
+    background-color: color-mix(
+      in oklab,
+      var(--muted-foreground) 70%,
+      transparent
+    );
   }
 
   body {

src/components/app-sidebar.tsx

@@ -14,6 +14,14 @@ import {
   CollapsibleContent,
   CollapsibleTrigger,
 } from '@/components/ui/collapsible';
+import {
+  DropdownMenu,
+  DropdownMenuContent,
+  DropdownMenuItem,
+  DropdownMenuLabel,
+  DropdownMenuSeparator,
+  DropdownMenuTrigger,
+} from '@/components/ui/dropdown-menu';
 import {
   Sidebar,
   SidebarContent,
@@ -124,6 +132,7 @@ function SidebarNavItem({
   item: MenuItem;
   pathname: string;
 }) {
+  const { isMobile, state } = useSidebar();
   const isActive = isRouteActive(pathname, item.path);
   const isChildActive =
     item.children?.some((child) => isRouteActive(pathname, child.path)) ??
@@ -136,6 +145,52 @@ function SidebarNavItem({
   }, [isChildActive]);
 
   if (hasChildren) {
+    if (state === 'collapsed' && !isMobile) {
+      return (
+        <SidebarMenuItem>
+          <DropdownMenu>
+            <DropdownMenuTrigger asChild>
+              <SidebarMenuButton
+                isActive={isChildActive}
+                aria-label={item.title}
+              >
+                <item.icon />
+                <span>{item.title}</span>
+                <ChevronRight className="ml-auto" />
+              </SidebarMenuButton>
+            </DropdownMenuTrigger>
+            <DropdownMenuContent
+              side="right"
+              align="start"
+              sideOffset={8}
+              className="min-w-48"
+            >
+              <DropdownMenuLabel>{item.title}</DropdownMenuLabel>
+              <DropdownMenuSeparator />
+              {item.children?.map((child) =>
+                child.path ? (
+                  <DropdownMenuItem
+                    key={child.title}
+                    asChild
+                    className={
+                      isRouteActive(pathname, child.path)
+                        ? 'bg-accent text-accent-foreground'
+                        : undefined
+                    }
+                  >
+                    <Link href={child.path}>
+                      <child.icon />
+                      <span>{child.title}</span>
+                    </Link>
+                  </DropdownMenuItem>
+                ) : null,
+              )}
+            </DropdownMenuContent>
+          </DropdownMenu>
+        </SidebarMenuItem>
+      );
+    }
+
     return (
       <Collapsible
         asChild

src/components/data-table/index.tsx

@@ -41,7 +41,7 @@ export type ColumnAlign = 'left' | 'right';
 
 export interface DataTableAction<TData> {
   label: string | ((item: TData) => string);
-  icon: React.ReactNode;
+  icon: React.ReactNode | ((item: TData) => React.ReactNode);
   onClick: (item: TData) => void;
   permission?: PermissionInput;
   disabled?: (item: TData) => boolean;
@@ -163,6 +163,10 @@ function DataTableContent<TData, TValue>({
                   typeof action.label === 'function'
                     ? action.label(item)
                     : action.label;
+                const icon =
+                  typeof action.icon === 'function'
+                    ? action.icon(item)
+                    : action.icon;
 
                 return (
                   <TableActionButton
@@ -176,7 +180,7 @@ function DataTableContent<TData, TValue>({
                       action.onClick(item);
                     }}
                   >
-                    {action.icon}
+                    {icon}
                   </TableActionButton>
                 );
               })}