feat(ui): improve collapsed sidebar and status action icons

- embed detection previews within work assignments
- allow discarding only unassigned detections
- improve ticket detail labels, counts, and layout

src/app/(modules)/extension-requests/components/ExtensionRequestColumns.tsx

@@ -68,13 +68,13 @@ export function useExtensionRequestColumns(): ColumnDef<TicketExtensionRequest>[
     () => [
       {
         accessorKey: 'ticket_name',
-        header: 'Ticket / Lot',
+        header: 'Ticket / Assignment',
         size: 170,
         cell: ({ row }) => (
           <div>
             <p className="font-medium">{row.original.ticket_name}</p>
             <p className="text-xs text-muted-foreground">
-              Lot #{row.original.assignment_id}
+              Assignment #{row.original.assignment_id}
             </p>
           </div>
         ),

src/app/(modules)/extension-requests/components/ExtensionRequestDecisionDialog.tsx

@@ -90,8 +90,8 @@ export function ExtensionRequestDecisionDialog({
                 : 'Reject extension request'}
             </DialogTitle>
             <DialogDescription>
-              Review {request.ticket_name}, Lot #{request.assignment_id} before
-              confirming this decision.
+              Review {request.ticket_name}, Assignment #{request.assignment_id}{' '}
+              before confirming this decision.
             </DialogDescription>
           </DialogHeader>
 
@@ -205,8 +205,8 @@ export function ExtensionRequestDecisionDialog({
             <AlertDialogTitle>Reject extension request?</AlertDialogTitle>
             <AlertDialogDescription>
               Are you sure you want to reject the extension request for{' '}
-              {request.ticket_name}, Lot #{request.assignment_id}? This decision
-              cannot be undone.
+              {request.ticket_name}, Assignment #{request.assignment_id}? This
+              decision cannot be undone.
             </AlertDialogDescription>
           </AlertDialogHeader>
           <AlertDialogFooter>

src/app/(modules)/extension-requests/hooks/useExtensionRequestDecision.ts

@@ -55,6 +55,7 @@ export function useExtensionRequestDecision({
         queryKey: ticketKeys.timeline(ticketId),
       });
       queryClient.invalidateQueries({ queryKey: ticketKeys.lists() });
+      queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() });
       onSuccess?.();
     },
     onError: () => toast.error('Failed to review extension request'),

src/app/(modules)/extension-requests/page.tsx

@@ -95,7 +95,7 @@ export default function ExtensionRequestsPage() {
     <main className="relative z-10 space-y-5">
       <PageHeader
         title="Extension Requests"
-        description="Track deadline extension requests across all ticket lots."
+        description="Track deadline extension requests across all ticket assignments."
         icon={CalendarClock}
       />
 

src/app/(modules)/layout.tsx

@@ -11,7 +11,7 @@ const ModulesLayout = ({
 }>) => {
   return (
     <AuthGuard>
-      <SidebarProvider>
+      <SidebarProvider defaultOpen={false}>
         <AppSidebar />
         <main className="flex h-screen min-w-0 flex-1 flex-col overflow-hidden">
           <div className="scroll-stable min-w-0 flex-1 overflow-auto">

src/app/(modules)/roles/components/RoleTable.tsx

@@ -2,7 +2,7 @@
 
 import type { ColumnDef, SortingState } from '@tanstack/react-table';
 import type { ReactNode } from 'react';
-import { Edit, RotateCcw } from 'lucide-react';
+import { Edit, ShieldCheck, ShieldX } from 'lucide-react';
 
 import { DataTable } from '@/components/data-table';
 import { PERMISSIONS } from '@/constants/permissions';
@@ -58,7 +58,12 @@ export function RoleTable({
         },
         {
           label: (role) => (role.effective_status ? 'Deactivate' : 'Activate'),
-          icon: <RotateCcw className="size-4" />,
+          icon: (role) =>
+            role.effective_status ? (
+              <ShieldX className="size-4 text-destructive" />
+            ) : (
+              <ShieldCheck className="size-4 text-emerald-600" />
+            ),
           permission: PERMISSIONS.ROLE.DELETE,
           disabled: () => isStatusPending,
           onClick: onToggleStatus,

src/app/(modules)/ticket/[ticketId]/assign/components/AssignTicketForm.tsx

@@ -28,7 +28,6 @@ import {
 
 interface AssignTicketFormProps {
   ticketId: string;
-  videoId?: string;
   selectedClassNames: string[];
   startPoint: AssignmentRangePoint | null;
   endPoint: AssignmentRangePoint | null;
@@ -37,7 +36,6 @@ interface AssignTicketFormProps {
 
 export function AssignTicketForm({
   ticketId,
-  videoId,
   selectedClassNames,
   startPoint,
   endPoint,
@@ -49,7 +47,7 @@ export function AssignTicketForm({
   const [dueDate, setDueDate] = useState<Date>();
   const [assignNote, setAssignNote] = useState('');
 
-  const assignMutation = useAssignTicketMutation(ticketId, videoId);
+  const assignMutation = useAssignTicketMutation(ticketId);
   const today = useMemo(() => {
     const date = new Date();
     date.setHours(0, 0, 0, 0);

src/app/(modules)/ticket/[ticketId]/assign/components/AssignmentIssuesMap.tsx

@@ -5,7 +5,10 @@ import dynamic from 'next/dynamic';
 import { AlertTriangle, MapPinned, RefreshCw } from 'lucide-react';
 
 import { getDefectVisual } from '@/constants/defectVisualConfig';
-import type { DetectionResultItem, VideoDetectionsResponse } from '@/types';
+import type {
+  TicketAssignmentDetectionItem,
+  TicketAssignmentDetectionsResponse,
+} from '@/types';
 import { Button } from '@/components/ui/button';
 import {
   Card,
@@ -18,7 +21,7 @@ import {
 import type { AssignmentRangePoint } from './assignmentRange';
 
 type AssignmentIssuesMapProps = {
-  data?: VideoDetectionsResponse;
+  data?: TicketAssignmentDetectionsResponse;
   isLoading: boolean;
   isError: boolean;
   startPoint: AssignmentRangePoint | null;
@@ -32,7 +35,6 @@ type AssignmentMapItem = {
   display_name: string;
   latitude: number;
   longitude: number;
-  confidence: number;
   sequence: number;
 };
 
@@ -50,7 +52,10 @@ type ClientAssignmentIssuesMapProps = {
   onSelectDetection: (detectionId: number) => void;
 };
 
-function toMapItem(item: DetectionResultItem): AssignmentMapItem | null {
+function toMapItem(
+  item: TicketAssignmentDetectionItem,
+  sequence: number,
+): AssignmentMapItem | null {
   const { latitude, longitude } = item.location;
   if (
     typeof latitude !== 'number' ||
@@ -71,8 +76,7 @@ function toMapItem(item: DetectionResultItem): AssignmentMapItem | null {
     display_name: item.detection.display_name,
     latitude,
     longitude,
-    confidence: item.detection.confidence,
-    sequence: item.frame.timestamp_seconds,
+    sequence,
   };
 }
 
@@ -263,12 +267,6 @@ const ClientAssignmentIssuesMap = dynamic<ClientAssignmentIssuesMapProps>(
                     </div>
 
                     <dl className="!m-0 space-y-2 py-3 text-sm">
-                      <div className="flex items-center justify-between gap-4">
-                        <dt className="text-muted-foreground">Confidence</dt>
-                        <dd className="!m-0 font-medium tabular-nums">
-                          {Math.round(item.confidence * 100)}%
-                        </dd>
-                      </div>
                       <div className="flex items-center justify-between gap-4">
                         <dt className="text-muted-foreground">Latitude</dt>
                         <dd className="!m-0 font-mono text-xs tabular-nums">
@@ -321,8 +319,8 @@ export function AssignmentIssuesMap({
   );
   const validItems = useMemo(
     () =>
-      (data?.items ?? []).flatMap((item) => {
-        const mapItem = toMapItem(item);
+      (data?.items ?? []).flatMap((item, index) => {
+        const mapItem = toMapItem(item, index);
         return mapItem ? [mapItem] : [];
       }),
     [data?.items],

src/app/(modules)/ticket/[ticketId]/assign/components/ChooseIssuesSection.tsx

@@ -7,9 +7,9 @@ import { MultiSelectPopover } from '@/components/form/MultiSelectPopover';
 import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
 import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card';
-import type { VideoDetectionsResponse } from '@/types';
+import type { TicketAssignmentDetectionsResponse } from '@/types';
 
-import { useTicketDetectionsQuery } from '../../../hooks/useTicketQueries';
+import { useTicketAssignmentDetectionsQuery } from '../../../hooks/useTicketQueries';
 import {
   formatCompactRangeCoordinate,
   formatRangeCoordinate,
@@ -28,7 +28,7 @@ interface IssueTypeOption {
 }
 
 interface ChooseIssuesSectionProps {
-  videoId?: string;
+  ticketId: string;
   issueTypes: IssueTypeOption[];
   selectedIssueTypes: string[];
   cacheRevision: number;
@@ -40,7 +40,7 @@ interface ChooseIssuesSectionProps {
 }
 
 export function ChooseIssuesSection({
-  videoId,
+  ticketId,
   issueTypes,
   selectedIssueTypes,
   cacheRevision,
@@ -101,22 +101,25 @@ export function ChooseIssuesSection({
 
   const queryParams = useMemo(
     () => ({
+      assignment_status: 'unassigned' as const,
       skip,
       limit,
       class_name:
         selectedIssueTypes.length > 0 ? selectedIssueTypes : undefined,
-      sort: 'timestamp_asc',
     }),
     [limit, selectedIssueTypes, skip],
   );
-  const detectionsQuery = useTicketDetectionsQuery(videoId, queryParams);
+  const detectionsQuery = useTicketAssignmentDetectionsQuery(
+    ticketId,
+    queryParams,
+  );
   const result = detectionsQuery.data;
   const mapCacheKey = useMemo(
-    () => JSON.stringify([videoId ?? '', selectedIssueTypes, cacheRevision]),
-    [cacheRevision, selectedIssueTypes, videoId],
+    () => JSON.stringify([ticketId, selectedIssueTypes, cacheRevision]),
+    [cacheRevision, selectedIssueTypes, ticketId],
   );
   const [mapCache, setMapCache] = useState<
-    Record<string, VideoDetectionsResponse>
+    Record<string, TicketAssignmentDetectionsResponse>
   >({});
 
   useEffect(() => {

src/app/(modules)/ticket/[ticketId]/assign/components/IssueColumns.tsx

@@ -5,17 +5,11 @@ import type { ColumnDef } from '@tanstack/react-table';
 
 import { Badge } from '@/components/ui/badge';
 import { getDefectVisual } from '@/constants/defectVisualConfig';
-import type { DetectionResultItem } from '@/types';
+import type { TicketAssignmentDetectionItem } from '@/types';
 
 import type { AssignmentRangePoint } from './assignmentRange';
 import { AssignmentRangeActions } from './AssignmentRangeActions';
 
-function formatTimestamp(seconds: number) {
-  const minutes = Math.floor(seconds / 60);
-  const remainingSeconds = Math.floor(seconds % 60);
-  return `${minutes}:${remainingSeconds.toString().padStart(2, '0')}`;
-}
-
 interface UseIssueColumnsOptions {
   startPoint: AssignmentRangePoint | null;
   endPoint: AssignmentRangePoint | null;
@@ -28,7 +22,7 @@ export function useIssueColumns({
   endPoint,
   onSetStart,
   onSetEnd,
-}: UseIssueColumnsOptions): ColumnDef<DetectionResultItem>[] {
+}: UseIssueColumnsOptions): ColumnDef<TicketAssignmentDetectionItem>[] {
   return useMemo(
     () => [
       {
@@ -89,13 +83,6 @@ export function useIssueColumns({
           );
         },
       },
-      {
-        id: 'timestamp',
-        header: 'Timestamp',
-        size: 130,
-        cell: ({ row }) =>
-          formatTimestamp(row.original.frame.timestamp_seconds),
-      },
       {
         id: 'range_actions',
         header: 'Set range',

src/app/(modules)/ticket/[ticketId]/assign/components/IssueTable.tsx

@@ -4,11 +4,11 @@ import type { ReactNode } from 'react';
 import type { ColumnDef } from '@tanstack/react-table';
 
 import { DataTable } from '@/components/data-table';
-import type { DetectionResultItem } from '@/types';
+import type { TicketAssignmentDetectionItem } from '@/types';
 
 interface IssueTableProps {
-  columns: ColumnDef<DetectionResultItem>[];
-  issues: DetectionResultItem[];
+  columns: ColumnDef<TicketAssignmentDetectionItem>[];
+  issues: TicketAssignmentDetectionItem[];
   isLoading: boolean;
   isError: boolean;
   toolbar: ReactNode;

src/app/(modules)/ticket/[ticketId]/assign/page.tsx

@@ -4,6 +4,7 @@ import { useState } from 'react';
 import { useParams, useRouter } from 'next/navigation';
 import { AlertTriangle, ArrowLeft, LockKeyhole } from 'lucide-react';
 
+import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
 import { Card, CardContent } from '@/components/ui/card';
 import { Skeleton } from '@/components/ui/skeleton';
@@ -45,7 +46,6 @@ export default function TicketAssignmentPage() {
   const [assignmentRevision, setAssignmentRevision] = useState(0);
   const overviewQuery = useTicketOverviewQuery(ticketId);
   const overview = overviewQuery.data;
-  const videoId = overview?.video_id ?? overview?.video?.id ?? undefined;
   const ticketDetailUrl = ROUTES.TICKET_DETAIL(ticketId);
   const backToTicket = () => router.push(ticketDetailUrl);
 
@@ -79,7 +79,7 @@ export default function TicketAssignmentPage() {
     );
   }
 
-  const ticketLabel = overview.ticket_name || overview.id;
+  const ticketName = overview.ticket_name || 'Unnamed ticket';
 
   return (
     <main className="relative z-10 space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
@@ -94,20 +94,24 @@ export default function TicketAssignmentPage() {
         >
           <ArrowLeft />
         </Button>
-        <div className="min-w-0 space-y-1">
+        <div className="flex min-w-0 flex-wrap items-center gap-2">
           <h1 className="text-2xl font-semibold tracking-tight">
-            Assign ticket
+            Assign Ticket
           </h1>
-          <p className="truncate text-sm text-muted-foreground">
-            Ticket: {ticketLabel}
-          </p>
+          <Badge
+            variant="secondary"
+            className="max-w-full font-mono text-xs"
+            title={ticketName}
+          >
+            <span className="truncate">{ticketName}</span>
+          </Badge>
         </div>
       </header>
 
       <div className="grid min-w-0 items-start gap-5 xl:min-h-0 xl:flex-1 xl:grid-cols-[minmax(0,1fr)_360px] xl:items-stretch xl:overflow-hidden">
         <div className="min-w-0 xl:h-full xl:min-h-0 xl:overflow-y-auto xl:overscroll-contain xl:pr-2">
           <ChooseIssuesSection
-            videoId={videoId}
+            ticketId={ticketId}
             issueTypes={overview.ai_result.detections_by_class}
             selectedIssueTypes={selectedIssueTypes}
             cacheRevision={assignmentRevision}
@@ -146,7 +150,6 @@ export default function TicketAssignmentPage() {
           >
             <AssignTicketForm
               ticketId={ticketId}
-              videoId={videoId}
               selectedClassNames={selectedIssueTypes}
               startPoint={startPoint}
               endPoint={endPoint}

src/app/(modules)/ticket/[ticketId]/components/TicketAssignmentsCard.tsx

@@ -1,11 +1,22 @@
 'use client';
 
 import { useEffect } from 'react';
-import { BriefcaseBusiness, CalendarClock, ListChecks } from 'lucide-react';
+import {
+  BriefcaseBusiness,
+  CalendarClock,
+  ChevronDown,
+  Images,
+  ListChecks,
+} from 'lucide-react';
 
 import { PersonInfo } from '@/components/person-avatar';
 import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
+import {
+  Collapsible,
+  CollapsibleContent,
+  CollapsibleTrigger,
+} from '@/components/ui/collapsible';
 import {
   Card,
   CardContent,
@@ -20,9 +31,11 @@ import type { TicketActor, TicketAssignmentSummary } from '@/types';
 import { formatDate } from '@/utils/date';
 
 import { useTicketAssignmentsQuery } from '../../hooks/useTicketQueries';
+import { TicketDetectionPreview } from './TicketDetectionPreview';
 
 interface TicketAssignmentsCardProps {
   ticketId: string;
+  videoId?: string | null;
   initialAssignments?: TicketAssignmentSummary[];
   selectedAssignmentId?: number;
   onAssignmentChange: (assignmentId: number) => void;
@@ -87,7 +100,7 @@ function AssignmentProgress({
   );
 }
 
-function AssignmentLot({
+function AssignmentOverview({
   assignment,
 }: {
   assignment: TicketAssignmentSummary;
@@ -109,7 +122,7 @@ function AssignmentLot({
     <div className="min-w-0 space-y-4 rounded-lg border p-3 sm:p-4">
       <div className="min-w-0">
         <p className="mb-2 text-xs font-medium text-muted-foreground">
-          Lot {assignment.id}
+          Assignment {assignment.id}
         </p>
         <PersonInfo person={worker} />
       </div>
@@ -138,6 +151,7 @@ function AssignmentLot({
 
 export function TicketAssignmentsCard({
   ticketId,
+  videoId,
   initialAssignments,
   selectedAssignmentId,
   onAssignmentChange,
@@ -173,14 +187,17 @@ export function TicketAssignmentsCard({
           <div className="min-w-0">
             <CardTitle className="flex items-center gap-2">
               <BriefcaseBusiness className="size-5 text-primary" />
-              Assignment lots
+              Work Assignments
             </CardTitle>
             <CardDescription className="mt-1">
-              Live ownership, criteria, and repair progress for this ticket.
+              Issues grouped by assignee, scope, and repair progress.
             </CardDescription>
           </div>
           {assignmentsQuery.data ? (
-            <Badge variant="secondary">{assignments.length}</Badge>
+            <Badge variant="default">
+              {assignments.length}{' '}
+              {assignments.length === 1 ? 'Assignment' : 'Assignments'}
+            </Badge>
           ) : null}
         </div>
       </CardHeader>
@@ -195,7 +212,7 @@ export function TicketAssignmentsCard({
         ) : assignmentsQuery.isError ? (
           <div className="rounded-lg border border-dashed p-6 text-center">
             <p className="text-sm font-medium">
-              Unable to load assignment lots.
+              Unable to load work assignments.
             </p>
             <Button
               type="button"
@@ -210,7 +227,7 @@ export function TicketAssignmentsCard({
         ) : selectedAssignment ? (
           <div className="min-w-0 space-y-3">
             <nav
-              aria-label="Assignment lots"
+              aria-label="Work assignments"
               className="w-full max-w-full overflow-x-auto overflow-y-hidden overscroll-x-contain touch-pan-x"
             >
               <div
@@ -239,7 +256,7 @@ export function TicketAssignmentsCard({
                       )}
                       onClick={() => onAssignmentChange(assignment.id)}
                     >
-                      Lot {assignment.id}
+                      Assignment {assignment.id}
                     </button>
                   );
                 })}
@@ -252,14 +269,44 @@ export function TicketAssignmentsCard({
               aria-labelledby={`assignment-tab-${activeAssignmentId}`}
               className="min-w-0"
             >
-              <AssignmentLot assignment={selectedAssignment} />
+              <AssignmentOverview assignment={selectedAssignment} />
+              {videoId ? (
+                <Collapsible
+                  key={selectedAssignment.id}
+                  className="group mt-4 overflow-hidden rounded-lg border"
+                >
+                  <CollapsibleTrigger asChild>
+                    <Button
+                      type="button"
+                      variant="ghost"
+                      className="h-auto w-full justify-between rounded-none px-4 py-3"
+                    >
+                      <span className="flex items-center gap-2 font-medium">
+                        <Images className="size-4 text-primary" />
+                        Assigned issue images
+                      </span>
+                      <ChevronDown className="size-4 text-muted-foreground transition-transform group-data-[state=open]:rotate-180" />
+                    </Button>
+                  </CollapsibleTrigger>
+                  <CollapsibleContent>
+                    <div className="border-t p-4">
+                      <TicketDetectionPreview
+                        key={`${videoId}:${selectedAssignment.id}`}
+                        ticketId={ticketId}
+                        videoId={videoId}
+                        assignmentId={selectedAssignment.id}
+                      />
+                    </div>
+                  </CollapsibleContent>
+                </Collapsible>
+              ) : null}
             </div>
           </div>
         ) : (
           <div className="rounded-lg border border-dashed px-4 py-8 text-center">
-            <p className="text-sm font-medium">No assignments yet</p>
+            <p className="text-sm font-medium">No work assignments yet</p>
             <p className="mt-1 text-sm text-muted-foreground">
-              Assignment lots will appear here after work is allocated.
+              Work assignments will appear here after issues are allocated.
             </p>
           </div>
         )}

src/app/(modules)/ticket/[ticketId]/components/TicketDetailHeader.tsx

@@ -3,6 +3,7 @@
 import { ArrowLeft } from 'lucide-react';
 import { useRouter } from 'next/navigation';
 
+import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
 import { PERMISSIONS } from '@/constants/permissions';
 import { PermissionGuard } from '@/guards';
@@ -13,30 +14,52 @@ import { OpenRepairReviewAction } from './actions/OpenRepairReviewAction';
 
 export function TicketDetailHeader({
   ticket,
+  backHref,
 }: {
   ticket: TicketOverviewDetail;
+  backHref: string;
 }) {
   const router = useRouter();
-  const ticketLabel = ticket.ticket_name || ticket.id;
+  const ticketName = ticket.ticket_name || 'Unnamed ticket';
 
   return (
     <div className="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
-      <div className="min-w-0 space-y-1">
-        <h1 className="text-2xl font-semibold tracking-tight">Ticket Detail</h1>
-        <p className="text-xs ">Ticket: {ticketLabel}</p>
+      <div className="flex min-w-0 items-start gap-3">
+        <Button
+          type="button"
+          variant="secondary"
+          size="icon"
+          onClick={() => router.push(backHref)}
+          aria-label="Back to ticket list"
+          className="shrink-0"
+        >
+          <ArrowLeft />
+        </Button>
+        <div className="flex min-w-0 flex-wrap items-center gap-2">
+          <h1 className="text-2xl font-semibold tracking-tight">
+            Ticket Detail
+          </h1>
+          <Badge
+            variant="secondary"
+            className="max-w-full font-mono text-xs"
+            title={ticketName}
+          >
+            <span className="truncate">{ticketName}</span>
+          </Badge>
+        </div>
       </div>
 
       <div className="flex shrink-0 items-center gap-2">
         <PermissionGuard permissions={PERMISSIONS.TICKET.REVIEW}>
-          <OpenRepairReviewAction ticketId={ticket.id} />
+          <OpenRepairReviewAction
+            ticketId={ticket.id}
+            hasPendingReview={ticket.has_pending_review}
+            pendingReviewCount={ticket.pending_review_count}
+          />
         </PermissionGuard>
         <PermissionGuard permissions={PERMISSIONS.TICKET.ASSIGN}>
           <AssignTicketAction ticketId={ticket.id} />
         </PermissionGuard>
-        <Button variant="secondary" onClick={() => router.push('/ticket')}>
-          <ArrowLeft className="size-4" />
-          Back to List
-        </Button>
       </div>
     </div>
   );

src/app/(modules)/ticket/[ticketId]/components/TicketDetectionPreview.tsx

@@ -4,7 +4,6 @@ import { useEffect, useMemo, useState } from 'react';
 import { AlertTriangle, ChevronLeft, ChevronRight, Trash2 } from 'lucide-react';
 
 import DetectionLocationMap from '@/components/map/detectionLocationMap';
-import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
 import { Skeleton } from '@/components/ui/skeleton';
 import AnnotatedDetectionImage from '@/components/video/annotatedDetectionImage';
@@ -20,9 +19,13 @@ import { DetectionDiscardDialog } from './DetectionDiscardDialog';
 interface TicketDetectionPreviewProps {
   ticketId: string;
   videoId?: string | null;
-  assignmentId: number;
+  assignmentId?: number;
+  assignmentStatus?: 'unassigned';
+  onDetectionCountChange?: (count: number | undefined) => void;
 }
 
+const DETECTION_PAGE_SIZE = 10;
+
 function DetectionMetadataBar({
   items,
 }: {
@@ -95,32 +98,43 @@ export function TicketDetectionPreview({
   ticketId,
   videoId,
   assignmentId,
+  assignmentStatus,
+  onDetectionCountChange,
 }: TicketDetectionPreviewProps) {
   const [currentIndex, setCurrentIndex] = useState(0);
   const [isDiscardDialogOpen, setIsDiscardDialogOpen] = useState(false);
+  const isUnassignedPreview = assignmentStatus === 'unassigned';
+  const pageStart =
+    Math.floor(currentIndex / DETECTION_PAGE_SIZE) * DETECTION_PAGE_SIZE;
 
   useEffect(() => {
     setCurrentIndex(0);
-  }, [assignmentId, videoId]);
+  }, [assignmentId, assignmentStatus, videoId]);
 
   const queryParams = useMemo(
     () => ({
-      skip: currentIndex,
-      limit: 1,
-      assignment_id: assignmentId,
+      skip: pageStart,
+      limit: DETECTION_PAGE_SIZE,
+      assignment_id: isUnassignedPreview ? undefined : assignmentId,
+      assignment_status: isUnassignedPreview
+        ? ('unassigned' as const)
+        : undefined,
       sort: 'timestamp_asc',
     }),
-    [assignmentId, currentIndex],
+    [assignmentId, isUnassignedPreview, pageStart],
   );
 
   const detectionsQuery = useTicketDetectionsQuery(
     videoId ?? undefined,
     queryParams,
+    { keepPreviousPage: true },
   );
   const detectionResult = detectionsQuery.data;
-  const activeDetection = detectionResult?.items[0];
+  const activeDetection = detectionsQuery.isPlaceholderData
+    ? undefined
+    : detectionResult?.items[currentIndex - pageStart];
   const confirmedDetectionCount = detectionResult?.total;
-  const detectionCount = detectionResult?.total ?? 0;
+  const detectionCount = confirmedDetectionCount ?? 0;
   const activeVisual = getDefectVisual(
     activeDetection?.detection.class_name ?? '',
   );
@@ -148,8 +162,18 @@ export function TicketDetectionPreview({
     }
   }, [confirmedDetectionCount, currentIndex]);
 
+  useEffect(() => {
+    onDetectionCountChange?.(detectionCount);
+  }, [detectionCount, onDetectionCountChange]);
+
   const isNavigationDisabled =
-    detectionCount === 0 || detectionsQuery.isLoading;
+    detectionCount === 0 ||
+    detectionsQuery.isLoading ||
+    detectionsQuery.isPlaceholderData;
+  const isInitialLoading =
+    detectionsQuery.isLoading || detectionsQuery.isPlaceholderData;
+  const isError = detectionsQuery.isError;
+  const retry = () => void detectionsQuery.refetch();
 
   return (
     <div className="space-y-4">
@@ -165,16 +189,8 @@ export function TicketDetectionPreview({
               className={cn('size-5', activeVisual.colorClassName)}
             />
           </span>
-          <div className="min-w-0 space-y-1">
-            <div className="flex min-w-0 flex-wrap items-center gap-2">
-              <h3>{activeDisplayName}</h3>
-              <Badge variant="secondary" className="rounded-lg">
-                {detectionCount} Detections
-              </Badge>
-            </div>
-            <p className="text-muted-foreground">
-              Review all detections in ascending timestamp order.
-            </p>
+          <div className="min-w-0">
+            <h3>{activeDisplayName}</h3>
           </div>
         </div>
 
@@ -215,28 +231,27 @@ export function TicketDetectionPreview({
         </div>
       </div>
 
-      {detectionsQuery.isLoading && !detectionsQuery.data ? (
+      {isInitialLoading ? (
         <TicketDetectionPreviewSkeleton />
-      ) : detectionsQuery.isError ? (
+      ) : isError ? (
         <div className="rounded-lg border border-dashed border-destructive/40 bg-destructive/5 px-4 py-8 text-center">
           <div className="flex flex-col items-center gap-2">
             <AlertTriangle className="size-6 text-destructive" />
             <p className="text-sm font-medium text-destructive">
               Failed to load detection preview.
             </p>
-            <Button
-              type="button"
-              variant="outline"
-              size="sm"
-              onClick={() => void detectionsQuery.refetch()}
-            >
+            <Button type="button" variant="outline" size="sm" onClick={retry}>
               Retry
             </Button>
           </div>
         </div>
       ) : !activeDetection || !detectionResult ? (
         <div className="rounded-lg border border-dashed bg-muted/20 px-4 py-10 text-center text-sm text-muted-foreground">
-          No detections are available for this issue.
+          {detectionCount > 0
+            ? 'The selected detection details are unavailable. Try refreshing the preview.'
+            : isUnassignedPreview
+              ? 'No unassigned issues remain on this ticket.'
+              : 'No detections are available for this issue.'}
         </div>
       ) : (
         <>
@@ -283,30 +298,34 @@ export function TicketDetectionPreview({
             ]}
           />
 
-          <div className="flex justify-end">
-            <Button
-              type="button"
-              variant="destructive"
-              onClick={() => setIsDiscardDialogOpen(true)}
-            >
-              <Trash2 />
-              Discard detection
-            </Button>
-          </div>
+          {isUnassignedPreview ? (
+            <>
+              <div className="flex justify-end">
+                <Button
+                  type="button"
+                  variant="destructive"
+                  onClick={() => setIsDiscardDialogOpen(true)}
+                >
+                  <Trash2 />
+                  Discard detection
+                </Button>
+              </div>
 
-          <DetectionDiscardDialog
-            open={isDiscardDialogOpen}
-            detectionLabel={activeDetection.detection.display_name}
-            isPending={discardMutation.isPending}
-            onOpenChange={setIsDiscardDialogOpen}
-            onSubmit={async (payload) => {
-              await discardMutation.mutateAsync({
-                detectionId: activeDetection.detection.id,
-                payload,
-              });
-              setIsDiscardDialogOpen(false);
-            }}
-          />
+              <DetectionDiscardDialog
+                open={isDiscardDialogOpen}
+                detectionLabel={activeDetection.detection.display_name}
+                isPending={discardMutation.isPending}
+                onOpenChange={setIsDiscardDialogOpen}
+                onSubmit={async (payload) => {
+                  await discardMutation.mutateAsync({
+                    detectionId: activeDetection.detection.id,
+                    payload,
+                  });
+                  setIsDiscardDialogOpen(false);
+                }}
+              />
+            </>
+          ) : null}
         </>
       )}
     </div>

src/app/(modules)/ticket/[ticketId]/components/TicketDetectionPreviewCard.tsx

@@ -22,6 +22,7 @@ export function TicketDetectionPreviewCard({
       <CardContent className="p-5">
         <div className="min-w-0">
           <TicketDetectionPreview
+            key={`${videoId}:${assignmentId}`}
             ticketId={ticketId}
             videoId={videoId}
             assignmentId={assignmentId}

src/app/(modules)/ticket/[ticketId]/components/TicketOverviewCard.tsx

@@ -143,7 +143,7 @@ export function TicketOverviewCard({
     <div className="space-y-5">
       {uploadedOn || uploaderName || locationLabel ? (
         <Card>
-          <CardContent className="grid gap-4 py-4 sm:grid-cols-3 sm:divide-x">
+          <CardContent className="grid gap-4 sm:grid-cols-3 sm:divide-x">
             {uploadedOn ? (
               <div className="flex items-center gap-3 sm:pr-4">
                 <CalendarDays className="size-5 shrink-0 text-muted-foreground" />
@@ -183,7 +183,7 @@ export function TicketOverviewCard({
               {analysisVideoId ? (
                 <CardAction>
                   <Button
-                    variant="secondary"
+                    variant="default"
                     onClick={() => setIsAnalysisOpen(true)}
                   >
                     <Play className="mr-2 size-4" />

src/app/(modules)/ticket/[ticketId]/components/TicketOverviewSkeleton.tsx

@@ -31,9 +31,12 @@ function SummarySkeletonCard() {
 export function TicketOverviewHeaderSkeleton() {
   return (
     <div className="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
-      <div className="min-w-0 space-y-2">
-        <Skeleton className="h-8 w-40" />
-        <Skeleton className="h-3 w-36 max-w-full" />
+      <div className="flex min-w-0 items-start gap-3">
+        <Skeleton className="size-10 shrink-0 rounded-lg" />
+        <div className="min-w-0 space-y-2">
+          <Skeleton className="h-8 w-40" />
+          <Skeleton className="h-3 w-36 max-w-full" />
+        </div>
       </div>
 
       <div className="flex shrink-0 items-center gap-2">

src/app/(modules)/ticket/[ticketId]/components/TicketStatusActions.tsx

@@ -43,19 +43,32 @@ function getTicketAction(
   ticketId: string,
   assignment?: TicketAssignmentSummary,
 ) {
-  if (assignment && !assignment.is_complete) {
+  if (assignment) {
     return (
       <PermissionGuard
         permissions={PERMISSIONS.TICKET.ASSIGN}
         fallback={
           <PermissionGuard
             permissions={PERMISSIONS.TICKET.WORK}
-            fallback={<NoTicketAction />}
+            fallback={
+              <PermissionGuard
+                permissions={PERMISSIONS.TICKET.READ}
+                fallback={<NoTicketAction />}
+              >
+                <RequestExtensionAction
+                  ticketId={ticketId}
+                  assignmentId={assignment.id}
+                  dueAt={assignment.due_at}
+                  canRequest={false}
+                />
+              </PermissionGuard>
+            }
           >
             <RequestExtensionAction
               ticketId={ticketId}
               assignmentId={assignment.id}
               dueAt={assignment.due_at}
+              canRequest={!assignment.is_complete}
             />
           </PermissionGuard>
         }
@@ -63,6 +76,7 @@ function getTicketAction(
         <ReviewExtensionRequestAction
           ticketId={ticketId}
           assignmentId={assignment.id}
+          canReview={!assignment.is_complete}
         />
       </PermissionGuard>
     );

src/app/(modules)/ticket/[ticketId]/components/TicketUnassignedIssuesCard.tsx

@@ -0,0 +1,60 @@
+'use client';
+
+import { useState } from 'react';
+import { ListChecks } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import {
+  Card,
+  CardContent,
+  CardDescription,
+  CardHeader,
+  CardTitle,
+} from '@/components/ui/card';
+
+import { TicketDetectionPreview } from './TicketDetectionPreview';
+
+interface TicketUnassignedIssuesCardProps {
+  ticketId: string;
+  videoId?: string | null;
+}
+
+export function TicketUnassignedIssuesCard({
+  ticketId,
+  videoId,
+}: TicketUnassignedIssuesCardProps) {
+  const [detectionCount, setDetectionCount] = useState<number>();
+
+  if (!videoId) return null;
+
+  return (
+    <Card className={'w-full'}>
+      <CardHeader className="min-w-0 px-3 sm:px-6">
+        <div className="flex items-start justify-between gap-3">
+          <div className="min-w-0">
+            <CardTitle className="flex items-center gap-2">
+              <ListChecks className="size-5 text-primary" />
+              Unassigned Issues
+            </CardTitle>
+            <CardDescription className="mt-1">
+              Review detections awaiting assignment and discard invalid AI
+              results.
+            </CardDescription>
+          </div>
+          <Badge variant={'default'}>{detectionCount ?? 0} Unassigned</Badge>
+        </div>
+      </CardHeader>
+      <CardContent className={'p-5'}>
+        <div className={'min-w-0'}>
+          <TicketDetectionPreview
+            key={`${videoId}:unassigned`}
+            ticketId={ticketId}
+            videoId={videoId}
+            assignmentStatus={'unassigned'}
+            onDetectionCountChange={setDetectionCount}
+          />
+        </div>
+      </CardContent>
+    </Card>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/ExtensionRequestHistoryDialog.tsx

@@ -0,0 +1,162 @@
+'use client';
+
+import { ArrowRight, History } from 'lucide-react';
+
+import { Badge } from '@/components/ui/badge';
+import { Button } from '@/components/ui/button';
+import {
+  Dialog,
+  DialogBody,
+  DialogContent,
+  DialogDescription,
+  DialogFooter,
+  DialogHeader,
+  DialogTitle,
+  DialogTrigger,
+} from '@/components/ui/dialog';
+import { cn } from '@/lib/utils';
+import type {
+  TicketExtensionRequest,
+  TicketExtensionRequestStatus,
+} from '@/types';
+import { formatDate } from '@/utils/date';
+
+const statusConfig: Record<
+  TicketExtensionRequestStatus,
+  { label: string; className: string }
+> = {
+  pending: {
+    label: 'Pending',
+    className:
+      'border-amber-200 bg-amber-100 text-amber-800 dark:border-amber-900 dark:bg-amber-950/50 dark:text-amber-300',
+  },
+  approved: {
+    label: 'Approved',
+    className:
+      'border-emerald-200 bg-emerald-100 text-emerald-800 dark:border-emerald-900 dark:bg-emerald-950/50 dark:text-emerald-300',
+  },
+  rejected: {
+    label: 'Rejected',
+    className:
+      'border-red-200 bg-red-100 text-red-800 dark:border-red-900 dark:bg-red-950/50 dark:text-red-300',
+  },
+  cancelled: {
+    label: 'Cancelled',
+    className: 'border-border bg-muted text-muted-foreground',
+  },
+};
+
+function HistoryItem({ request }: { request: TicketExtensionRequest }) {
+  const status = statusConfig[request.status];
+
+  return (
+    <article className="space-y-3 rounded-lg border p-4">
+      <div className="flex flex-wrap items-center justify-between gap-2">
+        <Badge variant="outline" className={cn('border', status.className)}>
+          {status.label}
+        </Badge>
+        <span className="text-xs text-muted-foreground">
+          Requested {formatDate(request.requested_at)}
+        </span>
+      </div>
+
+      <div>
+        <p className="text-xs text-muted-foreground">Requested By</p>
+        <p className="mt-0.5 text-sm font-medium">
+          {request.requested_by?.name ?? 'Assigned worker'}
+        </p>
+      </div>
+
+      <div className="grid grid-cols-[minmax(0,1fr)_auto_minmax(0,1fr)] items-start gap-3 rounded-lg bg-muted/40 p-3">
+        <div>
+          <p className="text-xs text-muted-foreground">Previous Due Date</p>
+          <p className="mt-1 text-sm font-medium">
+            {formatDate(request.current_due_at)}
+          </p>
+        </div>
+        <ArrowRight className="mt-5 size-4 text-muted-foreground" />
+        <div>
+          <p className="text-xs text-muted-foreground">Requested Due Date</p>
+          <p className="mt-1 text-sm font-medium">
+            {formatDate(request.requested_due_at)}
+          </p>
+        </div>
+      </div>
+
+      <div>
+        <p className="text-xs text-muted-foreground">Reason</p>
+        <p className="mt-1 text-sm leading-relaxed">{request.reason}</p>
+      </div>
+
+      {request.resolved_at || request.resolved_by || request.decision_note ? (
+        <div className="space-y-2 border-t pt-3">
+          <p className="text-xs font-semibold">Manager Response</p>
+          <div className="grid gap-2 text-sm sm:grid-cols-2">
+            {request.resolved_by ? (
+              <div>
+                <p className="text-xs text-muted-foreground">Resolved By</p>
+                <p className="mt-0.5 font-medium">
+                  {request.resolved_by.name} · {request.resolved_by.role.name}
+                </p>
+              </div>
+            ) : null}
+            {request.resolved_at ? (
+              <div>
+                <p className="text-xs text-muted-foreground">Resolved On</p>
+                <p className="mt-0.5 font-medium">
+                  {formatDate(request.resolved_at)}
+                </p>
+              </div>
+            ) : null}
+          </div>
+          {request.decision_note ? (
+            <div>
+              <p className="text-xs text-muted-foreground">Manager Comments</p>
+              <p className="mt-1 text-sm leading-relaxed">
+                {request.decision_note}
+              </p>
+            </div>
+          ) : null}
+        </div>
+      ) : null}
+    </article>
+  );
+}
+
+export function ExtensionRequestHistoryDialog({
+  requests,
+}: {
+  requests: TicketExtensionRequest[];
+}) {
+  const sortedRequests = [...requests].sort(
+    (left, right) =>
+      new Date(right.requested_at).getTime() -
+      new Date(left.requested_at).getTime(),
+  );
+
+  return (
+    <Dialog>
+      <DialogTrigger asChild>
+        <Button type="button" variant="outline" className="w-full">
+          <History />
+          View Request History ({requests.length})
+        </Button>
+      </DialogTrigger>
+      <DialogContent className="sm:max-w-2xl">
+        <DialogHeader>
+          <DialogTitle>Extension Request History</DialogTitle>
+          <DialogDescription>
+            Review every deadline extension request and manager decision for
+            this ticket assignment.
+          </DialogDescription>
+        </DialogHeader>
+        <DialogBody className="space-y-3">
+          {sortedRequests.map((request) => (
+            <HistoryItem key={request.id} request={request} />
+          ))}
+        </DialogBody>
+        <DialogFooter showCloseButton />
+      </DialogContent>
+    </Dialog>
+  );
+}

src/app/(modules)/ticket/[ticketId]/components/actions/OpenRepairReviewAction.tsx

@@ -3,19 +3,43 @@
 import { useRouter } from 'next/navigation';
 import { ClipboardCheck } from 'lucide-react';
 
+import { Badge } from '@/components/ui/badge';
 import { Button } from '@/components/ui/button';
 import { ROUTES } from '@/utils/routes';
 
-export function OpenRepairReviewAction({ ticketId }: { ticketId: string }) {
+interface OpenRepairReviewActionProps {
+  ticketId: string;
+  hasPendingReview: boolean;
+  pendingReviewCount: number;
+}
+
+export function OpenRepairReviewAction({
+  ticketId,
+  hasPendingReview,
+  pendingReviewCount,
+}: OpenRepairReviewActionProps) {
   const router = useRouter();
+  const count = Math.max(0, pendingReviewCount ?? 0);
 
   return (
     <Button
       type="button"
+      disabled={!hasPendingReview}
+      title={
+        hasPendingReview
+          ? `${count} ${count === 1 ? 'repair is' : 'repairs are'} awaiting review`
+          : 'No repairs are awaiting review'
+      }
       onClick={() => router.push(ROUTES.TICKET_REVIEW(ticketId))}
     >
       <ClipboardCheck />
       Review Repairs
+      <Badge
+        variant="secondary"
+        className="h-5 min-w-5 rounded-full px-1.5 font-semibold tabular-nums"
+      >
+        {count}
+      </Badge>
     </Button>
   );
 }

src/app/(modules)/ticket/[ticketId]/components/actions/RequestExtensionAction.tsx

@@ -7,21 +7,24 @@ export function RequestExtensionAction({
   ticketId,
   assignmentId,
   dueAt,
+  canRequest,
 }: {
   ticketId: string;
   assignmentId: number;
   dueAt: string | null;
+  canRequest: boolean;
 }) {
   return (
     <TicketActionCard
       icon={Clock3}
-      title="Request Extension"
-      contextLabel={`Lot ${assignmentId}`}
+      title={canRequest ? 'Request Extension' : 'Extension Request History'}
+      contextLabel={`Assignment ${assignmentId}`}
     >
       <TicketExtensionRequestPanel
         ticketId={ticketId}
         assignmentId={assignmentId}
         dueAt={dueAt}
+        canRequest={canRequest}
       />
     </TicketActionCard>
   );

src/app/(modules)/ticket/[ticketId]/components/actions/ReviewExtensionRequestAction.tsx

@@ -33,6 +33,11 @@ import {
   useExtensionRequestDecision,
 } from '../../../../extension-requests/hooks/useExtensionRequestDecision';
 import { useTicketExtensionRequestQuery } from '../../../hooks/useTicketQueries';
+import { ExtensionRequestHistoryDialog } from './ExtensionRequestHistoryDialog';
+import {
+  ExtensionRequestDetails,
+  getLatestRequest,
+} from './TicketExtensionRequestPanel';
 import { TicketActionCard } from './TicketActionCard';
 
 function getPendingRequest(response: TicketExtensionRequestsResponse) {
@@ -86,10 +91,12 @@ function ExtensionReviewForm({
   ticketId,
   assignmentId,
   request,
+  requests,
 }: {
   ticketId: string;
   assignmentId: number;
   request: TicketExtensionRequest;
+  requests: TicketExtensionRequest[];
 }) {
   const {
     note,
@@ -108,7 +115,7 @@ function ExtensionReviewForm({
     <TicketActionCard
       icon={CalendarClock}
       title="Extension Request Details"
-      contextLabel={`Lot ${assignmentId}`}
+      contextLabel={`Assignment ${assignmentId}`}
     >
       <div className="space-y-4">
         <Requester request={request} />
@@ -210,6 +217,8 @@ function ExtensionReviewForm({
           </Button>
         </div>
 
+        <ExtensionRequestHistoryDialog requests={requests} />
+
         <AlertDialog
           open={isRejectConfirmationOpen}
           onOpenChange={setIsRejectConfirmationOpen}
@@ -242,9 +251,11 @@ function ExtensionReviewForm({
 export function ReviewExtensionRequestAction({
   ticketId,
   assignmentId,
+  canReview,
 }: {
   ticketId: string;
   assignmentId: number;
+  canReview: boolean;
 }) {
   const extensionRequestQuery = useTicketExtensionRequestQuery(
     ticketId,
@@ -260,7 +271,7 @@ export function ReviewExtensionRequestAction({
       <TicketActionCard
         icon={Clock3}
         title="Extension Request"
-        contextLabel={`Lot ${assignmentId}`}
+        contextLabel={`Assignment ${assignmentId}`}
       >
         <div className="flex items-center justify-center py-8 text-muted-foreground">
           <Loader2 className="mr-2 size-4 animate-spin" />
@@ -274,13 +285,32 @@ export function ReviewExtensionRequestAction({
     ? getPendingRequest(extensionRequestQuery.data)
     : null;
 
-  if (!pendingRequest) return null;
+  const requests = extensionRequestQuery.data?.items ?? [];
+
+  if (!pendingRequest || !canReview) {
+    const latestRequest = extensionRequestQuery.data
+      ? getLatestRequest(extensionRequestQuery.data)
+      : null;
+
+    if (!latestRequest) return null;
+
+    return (
+      <TicketActionCard
+        icon={CalendarClock}
+        title="Extension Request"
+        contextLabel={`Assignment ${assignmentId}`}
+      >
+        <ExtensionRequestDetails request={latestRequest} requests={requests} />
+      </TicketActionCard>
+    );
+  }
 
   return (
     <ExtensionReviewForm
       ticketId={ticketId}
       assignmentId={assignmentId}
       request={pendingRequest}
+      requests={requests}
     />
   );
 }

src/app/(modules)/ticket/[ticketId]/components/actions/TicketActionCard.tsx

@@ -30,7 +30,7 @@ export function TicketActionCard({
             <span className="truncate">{title}</span>
           </CardTitle>
           {contextLabel ? (
-            <Badge variant="secondary" className="shrink-0">
+            <Badge variant="default" className="shrink-0">
               {contextLabel}
             </Badge>
           ) : null}

src/app/(modules)/ticket/[ticketId]/components/actions/TicketExtensionRequestPanel.tsx

@@ -1,12 +1,13 @@
 'use client';
 
+import { useState } from 'react';
 import {
   AlertCircle,
   CalendarDays,
   CheckCircle2,
   Clock3,
-  History,
   Loader2,
+  Plus,
   RotateCcw,
   XCircle,
 } from 'lucide-react';
@@ -20,6 +21,7 @@ import type {
 import { formatDate } from '@/utils/date';
 
 import { useTicketExtensionRequestQuery } from '../../../hooks/useTicketQueries';
+import { ExtensionRequestHistoryDialog } from './ExtensionRequestHistoryDialog';
 import { RequestExtensionForm } from './RequestExtensionForm';
 
 interface DetailRowProps {
@@ -44,21 +46,21 @@ function DetailRow({ label, value, children, className }: DetailRowProps) {
 const statusConfig = {
   pending: {
     title: 'Request Pending',
-    description: 'Your extension request is waiting for manager approval.',
+    description: 'This extension request is waiting for manager approval.',
     icon: Clock3,
     className:
       'border-amber-200 bg-amber-50 text-amber-700 dark:border-amber-900/60 dark:bg-amber-950/30 dark:text-amber-300',
   },
   approved: {
     title: 'Request Approved',
-    description: 'Your extension request has been approved by the manager.',
+    description: 'This extension request was approved by the manager.',
     icon: CheckCircle2,
     className:
       'border-emerald-200 bg-emerald-50 text-emerald-700 dark:border-emerald-900/60 dark:bg-emerald-950/30 dark:text-emerald-300',
   },
   rejected: {
     title: 'Request Rejected',
-    description: 'Your extension request has been rejected by the manager.',
+    description: 'This extension request was rejected by the manager.',
     icon: AlertCircle,
     className:
       'border-red-200 bg-red-50 text-red-700 dark:border-red-900/60 dark:bg-red-950/30 dark:text-red-300',
@@ -79,7 +81,7 @@ const statusConfig = {
   }
 >;
 
-function getLatestRequest(response: TicketExtensionRequestsResponse) {
+export function getLatestRequest(response: TicketExtensionRequestsResponse) {
   return response.items.reduce<TicketExtensionRequest | null>(
     (latest, item) => {
       if (!latest) return item;
@@ -98,10 +100,14 @@ function getExtensionDays(request: TicketExtensionRequest) {
   return Math.max(0, Math.ceil(difference / (24 * 60 * 60 * 1000)));
 }
 
-function ExtensionRequestDetails({
+export function ExtensionRequestDetails({
   request,
+  requests,
+  onRequestAnother,
 }: {
   request: TicketExtensionRequest;
+  requests: TicketExtensionRequest[];
+  onRequestAnother?: () => void;
 }) {
   const config = statusConfig[request.status];
   const StatusIcon = config.icon;
@@ -124,6 +130,10 @@ function ExtensionRequestDetails({
             label="Requested On"
             value={formatDate(request.requested_at)}
           />
+          <DetailRow
+            label="Requested By"
+            value={request.requested_by?.name ?? 'Assigned worker'}
+          />
           <DetailRow
             label="Requested Due Date"
             value={formatDate(request.requested_due_at)}
@@ -160,6 +170,12 @@ function ExtensionRequestDetails({
                 value={formatDate(request.requested_due_at)}
               />
             ) : null}
+            {request.decision_note ? (
+              <DetailRow
+                label="Manager Comments"
+                value={request.decision_note}
+              />
+            ) : null}
           </div>
         </section>
       ) : null}
@@ -176,10 +192,15 @@ function ExtensionRequestDetails({
         </div>
       </section>
 
-      <Button type="button" variant="outline" className="w-full">
-        <History />
-        View Approval History
-      </Button>
+      <div className="space-y-2">
+        <ExtensionRequestHistoryDialog requests={requests} />
+        {request.status !== 'pending' && onRequestAnother ? (
+          <Button type="button" className="w-full" onClick={onRequestAnother}>
+            <Plus />
+            Request Another Extension
+          </Button>
+        ) : null}
+      </div>
     </div>
   );
 }
@@ -188,11 +209,14 @@ export function TicketExtensionRequestPanel({
   ticketId,
   assignmentId,
   dueAt,
+  canRequest,
 }: {
   ticketId: string;
   assignmentId: number;
   dueAt: string | null;
+  canRequest: boolean;
 }) {
+  const [isRequestFormOpen, setIsRequestFormOpen] = useState(false);
   const extensionRequestQuery = useTicketExtensionRequestQuery(
     ticketId,
     assignmentId,
@@ -231,6 +255,14 @@ export function TicketExtensionRequestPanel({
     : null;
 
   if (!latestRequest) {
+    if (!canRequest) {
+      return (
+        <p className="text-sm text-muted-foreground">
+          No extension request history is available for this ticket assignment.
+        </p>
+      );
+    }
+
     return (
       <RequestExtensionForm
         ticketId={ticketId}
@@ -240,5 +272,33 @@ export function TicketExtensionRequestPanel({
     );
   }
 
-  return <ExtensionRequestDetails request={latestRequest} />;
+  if (isRequestFormOpen && latestRequest.status !== 'pending') {
+    return (
+      <div className="space-y-4">
+        <Button
+          type="button"
+          variant="ghost"
+          size="sm"
+          onClick={() => setIsRequestFormOpen(false)}
+        >
+          Back to latest request
+        </Button>
+        <RequestExtensionForm
+          ticketId={ticketId}
+          assignmentId={assignmentId}
+          currentDueAt={dueAt}
+        />
+      </div>
+    );
+  }
+
+  return (
+    <ExtensionRequestDetails
+      request={latestRequest}
+      requests={extensionRequestQuery.data?.items ?? []}
+      onRequestAnother={
+        canRequest ? () => setIsRequestFormOpen(true) : undefined
+      }
+    />
+  );
 }

src/app/(modules)/ticket/[ticketId]/page.tsx

@@ -1,10 +1,13 @@
 'use client';
 
 import { useState } from 'react';
-import { useParams, useRouter } from 'next/navigation';
+import { useParams, useRouter, useSearchParams } from 'next/navigation';
 import { ArrowLeft } from 'lucide-react';
 
 import { Button } from '@/components/ui/button';
+import { PERMISSIONS } from '@/constants/permissions';
+import { PermissionGuard } from '@/guards';
+import { ROUTES } from '@/utils/routes';
 
 import { TicketDetailHeader } from './components/TicketDetailHeader';
 import {
@@ -14,8 +17,8 @@ import {
 import { TicketAssignmentsCard } from './components/TicketAssignmentsCard';
 import { TicketOverviewCard } from './components/TicketOverviewCard';
 import { TicketStatusActions } from './components/TicketStatusActions';
-import { TicketDetectionPreviewCard } from './components/TicketDetectionPreviewCard';
 import { TicketHistoryCard } from './components/TicketHistoryCard';
+import { TicketUnassignedIssuesCard } from './components/TicketUnassignedIssuesCard';
 import { useTicketDetailEvents } from '../hooks/useTicketDetailEvents';
 import {
   useTicketAssignmentsQuery,
@@ -24,8 +27,20 @@ import {
 
 export default function TicketDetailPage() {
   const router = useRouter();
+  const searchParams = useSearchParams();
   const { ticketId } = useParams() as { ticketId: string };
   const [selectedAssignmentId, setSelectedAssignmentId] = useState<number>();
+  const listParams = new URLSearchParams();
+
+  for (const key of ['page', 'limit', 'segment']) {
+    const value = searchParams.get(key);
+    if (value) listParams.set(key, value);
+  }
+
+  const listSearch = listParams.toString();
+  const ticketListHref = listSearch
+    ? `${ROUTES.TICKET}?${listSearch}`
+    : ROUTES.TICKET;
 
   const overviewQuery = useTicketOverviewQuery(ticketId);
   const overview = overviewQuery.data;
@@ -50,7 +65,7 @@ export default function TicketDetailPage() {
         <Button
           variant="outline"
           size="sm"
-          onClick={() => router.push('/ticket')}
+          onClick={() => router.push(ticketListHref)}
         >
           <ArrowLeft />
           Back to Tickets
@@ -63,7 +78,7 @@ export default function TicketDetailPage() {
     <main className="relative z-10 min-w-0 max-w-full space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
       <div className="xl:shrink-0">
         {overview ? (
-          <TicketDetailHeader ticket={overview} />
+          <TicketDetailHeader ticket={overview} backHref={ticketListHref} />
         ) : (
           <TicketOverviewHeaderSkeleton />
         )}
@@ -79,17 +94,19 @@ export default function TicketDetailPage() {
           {overview ? (
             <TicketAssignmentsCard
               ticketId={ticketId}
+              videoId={overview.video_id ?? overview.video?.id}
               initialAssignments={overview.assignments}
               selectedAssignmentId={activeAssignmentId}
               onAssignmentChange={setSelectedAssignmentId}
             />
           ) : null}
-          {activeAssignment ? (
-            <TicketDetectionPreviewCard
-              ticketId={ticketId}
-              videoId={overview?.video_id ?? overview?.video?.id}
-              assignmentId={activeAssignment.id}
-            />
+          {overview ? (
+            <PermissionGuard permissions={PERMISSIONS.TICKET.ASSIGN}>
+              <TicketUnassignedIssuesCard
+                ticketId={ticketId}
+                videoId={overview.video_id ?? overview.video?.id}
+              />
+            </PermissionGuard>
           ) : null}
           <TicketHistoryCard ticketId={ticketId} />
         </div>

src/app/(modules)/ticket/[ticketId]/review/components/IssueReviewAction.tsx

@@ -176,13 +176,9 @@ export function IssueReviewAction({
           <div className="grid grid-cols-2 gap-2">
             <Button
               type="button"
-              variant="outline"
+              variant="default"
               disabled={isPending}
               onClick={() => void submitDecision('approve')}
-              className={cn(
-                decision === 'approve' &&
-                  'border-emerald-500 bg-emerald-500/10 text-emerald-700 hover:bg-emerald-500/15 dark:text-emerald-300',
-              )}
             >
               {isPending && decision === 'approve' ? (
                 <Loader2 className="animate-spin" />
@@ -193,13 +189,9 @@ export function IssueReviewAction({
             </Button>
             <Button
               type="button"
-              variant="outline"
+              variant="destructive"
               disabled={isPending}
               onClick={() => void submitDecision('reject')}
-              className={cn(
-                decision === 'reject' &&
-                  'border-destructive bg-destructive/10 text-destructive hover:bg-destructive/15',
-              )}
             >
               {isPending && decision === 'reject' ? (
                 <Loader2 className="animate-spin" />

src/app/(modules)/ticket/[ticketId]/review/components/IssueReviewHeader.tsx

@@ -17,7 +17,6 @@ const PROOF_STATUS_FILTERS: Array<{
 
 interface IssueReviewHeaderProps {
   ticketLabel: string;
-  defectLabel: string;
   currentIndex: number;
   total: number;
   proofStatus: ProofStatusFilter;
@@ -29,7 +28,6 @@ interface IssueReviewHeaderProps {
 
 export function IssueReviewHeader({
   ticketLabel,
-  defectLabel,
   currentIndex,
   total,
   proofStatus,
@@ -54,7 +52,7 @@ export function IssueReviewHeader({
         <div className="min-w-0 space-y-1">
           <div className="flex flex-wrap items-center gap-2">
             <h1 className="truncate text-2xl font-semibold tracking-tight">
-              {defectLabel} Review
+              Repair Review
             </h1>
             <Badge variant="secondary">{ticketLabel}</Badge>
           </div>

src/app/(modules)/ticket/[ticketId]/review/page.tsx

@@ -227,7 +227,6 @@ export default function TicketReviewPage() {
       <div className="space-y-5">
         <IssueReviewHeader
           ticketLabel={ticket.ticket_name || ticket.id}
-          defectLabel="Repair"
           currentIndex={0}
           total={0}
           proofStatus={proofStatus}
@@ -256,7 +255,6 @@ export default function TicketReviewPage() {
     <main className="relative z-10 space-y-5 xl:flex xl:h-[calc(100vh-6.5rem)] xl:min-h-0 xl:flex-col xl:gap-5 xl:space-y-0 xl:overflow-hidden">
       <IssueReviewHeader
         ticketLabel={ticket.ticket_name || ticket.id}
-        defectLabel={defectLabel}
         currentIndex={activeIndex}
         total={totalCount}
         proofStatus={proofStatus}

src/app/(modules)/ticket/components/TicketColumns.tsx

@@ -2,11 +2,48 @@
 
 import { useMemo } from 'react';
 import type { ColumnDef } from '@tanstack/react-table';
+import { CalendarClock, ClipboardCheck } from 'lucide-react';
 
+import { Badge } from '@/components/ui/badge';
 import type { TicketListItem } from '@/types';
 
 import { formatDate } from '@/utils/date';
 
+function TicketAttention({ ticket }: { ticket: TicketListItem }) {
+  const summary = ticket.attention_summary;
+  const reviewCount = summary?.pending_repair_review_count ?? 0;
+  const extensionCount = summary?.pending_extension_request_count ?? 0;
+  const showReview = reviewCount > 0;
+  const showExtension = extensionCount > 0;
+
+  if (!showReview && !showExtension) return null;
+
+  return (
+    <div className="flex flex-wrap items-center gap-1.5">
+      {showReview ? (
+        <Badge
+          className="gap-1.5 border-0 bg-orange-100 text-orange-700 shadow-none dark:bg-orange-950/60 dark:text-orange-300"
+          title={`${reviewCount} pending repair ${reviewCount === 1 ? 'review' : 'reviews'}`}
+        >
+          <ClipboardCheck aria-hidden="true" />
+          Review
+          <span className="font-semibold tabular-nums">{reviewCount}</span>
+        </Badge>
+      ) : null}
+      {showExtension ? (
+        <Badge
+          className="gap-1.5 border-0 bg-blue-100 text-blue-700 shadow-none dark:bg-blue-950/60 dark:text-blue-300"
+          title={`${extensionCount} pending extension ${extensionCount === 1 ? 'request' : 'requests'}`}
+        >
+          <CalendarClock aria-hidden="true" />
+          Extension
+          <span className="font-semibold tabular-nums">+{extensionCount}</span>
+        </Badge>
+      ) : null}
+    </div>
+  );
+}
+
 export function useTicketColumns(): ColumnDef<TicketListItem>[] {
   return useMemo(
     () => [
@@ -29,6 +66,24 @@ export function useTicketColumns(): ColumnDef<TicketListItem>[] {
         header: 'Detections',
         size: 120,
       },
+      {
+        id: 'attention',
+        header: 'Attention',
+        size: 210,
+        meta: { disableTruncate: true },
+        cell: ({ row }) => <TicketAttention ticket={row.original} />,
+      },
+      {
+        accessorKey: 'is_closed',
+        header: 'Status',
+        size: 100,
+        meta: { disableTruncate: true },
+        cell: ({ row }) => (
+          <Badge variant={row.original.is_closed ? 'secondary' : 'default'}>
+            {row.original.is_closed ? 'Closed' : 'Open'}
+          </Badge>
+        ),
+      },
       {
         id: 'created_by',
         header: 'Uploaded By',

src/app/(modules)/ticket/components/TicketFilters.tsx

@@ -1,19 +1,36 @@
 'use client';
 
+import { FilterX } from 'lucide-react';
+
 import { SegmentSelect } from '@/components/lookups/SegmentSelect';
+import { Button } from '@/components/ui/button';
 
 interface TicketFiltersProps {
   segmentId: string;
   onSegmentChange: (segmentId: string) => void;
+  onClear: () => void;
 }
 
 export function TicketFilters({
   segmentId,
   onSegmentChange,
+  onClear,
 }: TicketFiltersProps) {
   return (
-    <div className="w-full sm:w-64">
-      <SegmentSelect value={segmentId} onValueChange={onSegmentChange} />
+    <div className="flex w-full flex-col gap-2 sm:flex-row sm:items-center">
+      <div className="w-full sm:w-64">
+        <SegmentSelect value={segmentId} onValueChange={onSegmentChange} />
+      </div>
+      <Button
+        type="button"
+        variant="ghost"
+        size="sm"
+        disabled={!segmentId}
+        onClick={onClear}
+      >
+        <FilterX />
+        Clear Filters
+      </Button>
     </div>
   );
 }

src/app/(modules)/ticket/components/TicketSummaryCards.tsx

@@ -0,0 +1,138 @@
+import {
+  CalendarClock,
+  CircleCheck,
+  ClipboardCheck,
+  ListChecks,
+  Ticket,
+  TriangleAlert,
+  type LucideIcon,
+} from 'lucide-react';
+
+import { Card, CardContent } from '@/components/ui/card';
+import { Skeleton } from '@/components/ui/skeleton';
+import type { TicketSummaryResponse } from '@/types';
+
+interface TicketSummaryCardsProps {
+  summary?: TicketSummaryResponse;
+  isLoading: boolean;
+  isError: boolean;
+}
+
+interface SummaryMetric {
+  label: string;
+  value: number;
+  icon: LucideIcon;
+  iconClassName: string;
+}
+
+function SummaryCard({ metric }: { metric: SummaryMetric }) {
+  const Icon = metric.icon;
+
+  return (
+    <Card size="sm" className="py-4">
+      <CardContent className="flex items-start justify-between gap-3 px-4">
+        <div className="min-w-0">
+          <p className="text-2xl font-semibold tracking-tight tabular-nums">
+            {metric.value.toLocaleString()}
+          </p>
+          <p className="mt-1 truncate text-xs font-medium text-muted-foreground">
+            {metric.label}
+          </p>
+        </div>
+        <div className={`rounded-lg p-2 ${metric.iconClassName}`}>
+          <Icon className="size-4" aria-hidden="true" />
+        </div>
+      </CardContent>
+    </Card>
+  );
+}
+
+function TicketSummarySkeleton() {
+  return (
+    <div
+      className="grid grid-cols-2 gap-3 lg:grid-cols-3 xl:grid-cols-5"
+      aria-label="Loading ticket summary"
+    >
+      {Array.from({ length: 5 }, (_, index) => (
+        <Card key={index} size="sm" className="py-4">
+          <CardContent className="flex items-start justify-between gap-3 px-4">
+            <div className="space-y-2">
+              <Skeleton className="h-7 w-14" />
+              <Skeleton className="h-3 w-24" />
+            </div>
+            <Skeleton className="size-8" />
+          </CardContent>
+        </Card>
+      ))}
+    </div>
+  );
+}
+
+export function TicketSummaryCards({
+  summary,
+  isLoading,
+  isError,
+}: TicketSummaryCardsProps) {
+  if (isLoading) return <TicketSummarySkeleton />;
+
+  if (isError || !summary) {
+    return (
+      <div
+        role="status"
+        className="flex items-center gap-2 rounded-lg border border-dashed px-4 py-3 text-sm text-muted-foreground"
+      >
+        <TriangleAlert className="size-4" aria-hidden="true" />
+        Ticket summary is temporarily unavailable.
+      </div>
+    );
+  }
+
+  const metrics: SummaryMetric[] = [
+    {
+      label: 'Total Tickets',
+      value: summary.total_tickets,
+      icon: Ticket,
+      iconClassName:
+        'bg-slate-100 text-slate-700 dark:bg-slate-800 dark:text-slate-300',
+    },
+    {
+      label: 'In Progress',
+      value: summary.in_progress_tickets,
+      icon: ListChecks,
+      iconClassName:
+        'bg-indigo-100 text-indigo-700 dark:bg-indigo-950/60 dark:text-indigo-300',
+    },
+    {
+      label: 'Repair Reviews',
+      value: summary.pending_actions.repair_reviews,
+      icon: ClipboardCheck,
+      iconClassName:
+        'bg-orange-100 text-orange-700 dark:bg-orange-950/60 dark:text-orange-300',
+    },
+    {
+      label: 'Extension Requests',
+      value: summary.pending_actions.extension_requests,
+      icon: CalendarClock,
+      iconClassName:
+        'bg-blue-100 text-blue-700 dark:bg-blue-950/60 dark:text-blue-300',
+    },
+    {
+      label: 'Completed',
+      value: summary.completed_tickets,
+      icon: CircleCheck,
+      iconClassName:
+        'bg-emerald-100 text-emerald-700 dark:bg-emerald-950/60 dark:text-emerald-300',
+    },
+  ];
+
+  return (
+    <section
+      aria-label="Ticket summary"
+      className="grid grid-cols-2 gap-3 lg:grid-cols-3 xl:grid-cols-5"
+    >
+      {metrics.map((metric) => (
+        <SummaryCard key={metric.label} metric={metric} />
+      ))}
+    </section>
+  );
+}

src/app/(modules)/ticket/hooks/useTenantTicketTableEvents.ts

@@ -99,10 +99,17 @@ function buildTicketListItem(
     chainage_name: event.chainage_name ?? null,
     default_defect_class: event.default_defect_class ?? null,
     detection_count: event.detection_count,
+    is_closed: event.is_closed ?? false,
     created_by_name: event.created_by_name ?? null,
     created_by_email: event.created_by_email ?? null,
     created_at: event.created_at ?? event.updated_at,
     updated_at: event.updated_at,
+    attention_summary: event.attention_summary ?? {
+      has_pending_extension_request: false,
+      pending_extension_request_count: 0,
+      has_pending_repair_review: false,
+      pending_repair_review_count: 0,
+    },
   };
 }
 
@@ -118,10 +125,12 @@ function mergeTicketListItem(
     default_defect_class:
       event.default_defect_class ?? current.default_defect_class,
     detection_count: event.detection_count ?? current.detection_count,
+    is_closed: event.is_closed ?? current.is_closed,
     created_by_name: event.created_by_name ?? current.created_by_name,
     created_by_email: event.created_by_email ?? current.created_by_email,
     created_at: event.created_at ?? current.created_at,
     updated_at: event.updated_at ?? current.updated_at,
+    attention_summary: event.attention_summary ?? current.attention_summary,
   };
 }
 
@@ -132,6 +141,8 @@ export function useTenantTicketTableEvents(enabled = true) {
   const events = useMemo(
     () => ({
       ticket_status: (event: TicketTableStatusEvent) => {
+        queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() });
+
         queryClient
           .getQueryCache()
           .findAll({ queryKey: ticketKeys.lists() })

src/app/(modules)/ticket/hooks/useTicketQueries.ts

@@ -2,6 +2,7 @@
 
 import { useMemo } from 'react';
 import {
+  keepPreviousData,
   useInfiniteQuery,
   useMutation,
   useQuery,
@@ -17,6 +18,7 @@ import type {
   RequestTicketExtensionPayload,
   ReviewDetectionRepairProofPayload,
   TicketAssignmentSummary,
+  TicketAssignmentDetectionsParams,
   TicketListParams,
   DetectionProofStatus,
   VideoDetectionsParams,
@@ -27,6 +29,11 @@ import { extensionRequestKeys } from '../../extension-requests/queries/extension
 
 const TICKET_TABLE_REFRESH_MS = 5 * 60 * 1000;
 
+interface TicketDetectionsQueryOptions {
+  enabled?: boolean;
+  keepPreviousPage?: boolean;
+}
+
 interface UseTicketsQueryParams {
   skip: number;
   limit: number;
@@ -60,6 +67,20 @@ export function useTicketsQuery(params: UseTicketsQueryParams) {
   });
 }
 
+export function useTicketSummaryQuery(chainageId?: string) {
+  const summaryParams = useMemo(
+    () => ({ chainage_id: chainageId || undefined }),
+    [chainageId],
+  );
+
+  return useQuery({
+    queryKey: ticketKeys.summary(summaryParams),
+    queryFn: () => ticketService.getTicketSummary(summaryParams),
+    staleTime: TICKET_TABLE_REFRESH_MS,
+    refetchInterval: TICKET_TABLE_REFRESH_MS,
+  });
+}
+
 export function useTicketOverviewQuery(ticketId: string | undefined) {
   return useQuery({
     queryKey: ticketKeys.overview(ticketId ?? ''),
@@ -98,12 +119,15 @@ export function useTicketAssignmentsQuery(
 export function useTicketDetectionsQuery(
   videoId: string | undefined,
   params: VideoDetectionsParams,
+  options: TicketDetectionsQueryOptions = {},
 ) {
+  const { enabled = true, keepPreviousPage = false } = options;
   const queryParams = useMemo(
     () => ({
       skip: params.skip ?? 0,
       limit: params.limit ?? 1,
       assignment_id: params.assignment_id,
+      assignment_status: params.assignment_status,
       class_name: params.class_name,
       min_confidence: params.min_confidence,
       sort: params.sort ?? 'timestamp_asc',
@@ -111,6 +135,7 @@ export function useTicketDetectionsQuery(
     }),
     [
       params.assignment_id,
+      params.assignment_status,
       params.class_name,
       params.limit,
       params.min_confidence,
@@ -124,7 +149,8 @@ export function useTicketDetectionsQuery(
     queryKey: ticketKeys.classDetections(videoId ?? '', queryParams),
     queryFn: () =>
       videoService.getVideoDetections(videoId as string, queryParams),
-    enabled: Boolean(videoId),
+    enabled: Boolean(enabled && videoId),
+    placeholderData: keepPreviousPage ? keepPreviousData : undefined,
     staleTime: Infinity,
   });
 }
@@ -136,6 +162,33 @@ export function useTicketClassDetectionsQuery(
   return useTicketDetectionsQuery(videoId, params);
 }
 
+export function useTicketAssignmentDetectionsQuery(
+  ticketId: string | undefined,
+  params: TicketAssignmentDetectionsParams,
+  enabled = true,
+) {
+  const queryParams = useMemo(
+    () => ({
+      assignment_status: params.assignment_status ?? 'unassigned',
+      class_name: params.class_name,
+      skip: params.skip ?? 0,
+      limit: params.limit ?? 500,
+    }),
+    [params.assignment_status, params.class_name, params.limit, params.skip],
+  );
+
+  return useQuery({
+    queryKey: ticketKeys.assignmentDetections(ticketId ?? '', queryParams),
+    queryFn: () =>
+      ticketService.getTicketAssignmentDetections(
+        ticketId as string,
+        queryParams,
+      ),
+    enabled: Boolean(enabled && ticketId),
+    staleTime: Infinity,
+  });
+}
+
 export function useTicketReviewDetectionsQuery(
   videoId: string | undefined,
   proofStatus?: DetectionProofStatus,
@@ -187,6 +240,10 @@ export function useDiscardDetectionMutation(
           queryKey: ticketKeys.overview(ticketId),
         }),
         queryClient.invalidateQueries({ queryKey: ticketKeys.lists() }),
+        queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() }),
+        queryClient.invalidateQueries({
+          queryKey: ticketKeys.assignmentDetectionLists(ticketId),
+        }),
         queryClient.invalidateQueries({
           queryKey: ticketKeys.assignments(ticketId),
         }),
@@ -233,6 +290,7 @@ export function useReviewDetectionRepairProofMutation({
           queryKey: ticketKeys.timeline(ticketId),
         }),
         queryClient.invalidateQueries({ queryKey: ticketKeys.lists() }),
+        queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() }),
       ]);
     },
     onError: () => toast.error('Failed to review repair proof'),
@@ -262,7 +320,7 @@ export function useAssignableTicketUsersQuery(enabled: boolean) {
   });
 }
 
-export function useAssignTicketMutation(ticketId: string, videoId?: string) {
+export function useAssignTicketMutation(ticketId: string) {
   const queryClient = useQueryClient();
 
   return useMutation({
@@ -278,13 +336,13 @@ export function useAssignTicketMutation(ticketId: string, videoId?: string) {
           queryKey: ticketKeys.timeline(ticketId),
         }),
         queryClient.invalidateQueries({ queryKey: ticketKeys.lists() }),
-        ...(videoId
-          ? [
-              queryClient.invalidateQueries({
-                queryKey: ticketKeys.classDetectionLists(videoId),
-              }),
-            ]
-          : []),
+        queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() }),
+        queryClient.invalidateQueries({
+          queryKey: ticketKeys.assignmentDetectionLists(ticketId),
+        }),
+        queryClient.invalidateQueries({
+          queryKey: ticketKeys.assignments(ticketId),
+        }),
       ]);
     },
     onError: () => toast.error('Failed to assign ticket'),
@@ -323,6 +381,7 @@ export function useRequestTicketExtensionMutation(
         queryKey: ticketKeys.timeline(ticketId),
       });
       queryClient.invalidateQueries({ queryKey: ticketKeys.lists() });
+      queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() });
     },
     onError: () => toast.error('Failed to request an extension'),
   });
@@ -345,6 +404,7 @@ export function useCloseTicketMutation(ticketId: string) {
         queryKey: ticketKeys.timeline(ticketId),
       });
       queryClient.invalidateQueries({ queryKey: ticketKeys.lists() });
+      queryClient.invalidateQueries({ queryKey: ticketKeys.summaries() });
     },
     onError: () => toast.error('Failed to close ticket'),
   });

src/app/(modules)/ticket/page.tsx

@@ -1,23 +1,64 @@
 'use client';
 
-import { useCallback, useMemo, useState } from 'react';
-import { useRouter } from 'next/navigation';
+import { useCallback, useEffect, useMemo, useRef } from 'react';
+import { usePathname, useRouter, useSearchParams } from 'next/navigation';
 import { PageHeader } from '@/components/page-header';
 import { Ticket } from 'lucide-react';
 import type { TicketListItem } from '@/types';
 import { ROUTES } from '@/utils/routes';
 
 import { TicketFilters } from './components/TicketFilters';
+import { TicketSummaryCards } from './components/TicketSummaryCards';
 import { TicketTable } from './components/TicketTable';
 import { useTicketColumns } from './components/TicketColumns';
 import { useTenantTicketTableEvents } from './hooks/useTenantTicketTableEvents';
-import { useTicketsQuery } from './hooks/useTicketQueries';
+import {
+  useTicketsQuery,
+  useTicketSummaryQuery,
+} from './hooks/useTicketQueries';
+
+const DEFAULT_PAGE = 1;
+const DEFAULT_LIMIT = 10;
+const PAGE_SIZE_OPTIONS = new Set([10, 20, 40, 50, 100]);
+
+function parsePage(value: string | null) {
+  const page = Number(value);
+  return Number.isInteger(page) && page > 0 ? page : DEFAULT_PAGE;
+}
+
+function parseLimit(value: string | null) {
+  const limit = Number(value);
+  return PAGE_SIZE_OPTIONS.has(limit) ? limit : DEFAULT_LIMIT;
+}
 
 export default function TicketPage() {
   const router = useRouter();
-  const [skip, setSkip] = useState(0);
-  const [limit, setLimit] = useState(10);
-  const [segmentId, setSegmentId] = useState('');
+  const pathname = usePathname();
+  const searchParams = useSearchParams();
+  const searchParamsString = searchParams.toString();
+  const latestSearchParamsRef = useRef(searchParamsString);
+
+  useEffect(() => {
+    latestSearchParamsRef.current = searchParamsString;
+  }, [searchParamsString]);
+
+  const page = parsePage(searchParams.get('page'));
+  const limit = parseLimit(searchParams.get('limit'));
+  const segmentId = searchParams.get('segment') ?? '';
+  const skip = (page - 1) * limit;
+
+  const replaceListParams = useCallback(
+    (update: (params: URLSearchParams) => void) => {
+      const nextParams = new URLSearchParams(latestSearchParamsRef.current);
+      update(nextParams);
+      const nextSearch = nextParams.toString();
+      latestSearchParamsRef.current = nextSearch;
+      router.replace(nextSearch ? `${pathname}?${nextSearch}` : pathname, {
+        scroll: false,
+      });
+    },
+    [pathname, router],
+  );
 
   useTenantTicketTableEvents();
 
@@ -26,21 +67,62 @@ export default function TicketPage() {
     limit,
     chainageId: segmentId,
   });
+  const summaryQuery = useTicketSummaryQuery(segmentId);
 
   const columns = useTicketColumns();
   const tickets = ticketsQuery.data?.items ?? [];
   const total = ticketsQuery.data?.total ?? 0;
 
-  const handleSegmentChange = useCallback((nextSegmentId: string) => {
-    setSegmentId(nextSegmentId);
-    setSkip(0);
-  }, []);
+  const handleSegmentChange = useCallback(
+    (nextSegmentId: string) => {
+      replaceListParams((params) => {
+        params.delete('page');
+        if (nextSegmentId) {
+          params.set('segment', nextSegmentId);
+        } else {
+          params.delete('segment');
+        }
+      });
+    },
+    [replaceListParams],
+  );
+
+  const handlePageChange = useCallback(
+    (nextSkip: number) => {
+      const nextPage = Math.floor(nextSkip / limit) + 1;
+      replaceListParams((params) => {
+        if (nextPage === DEFAULT_PAGE) {
+          params.delete('page');
+        } else {
+          params.set('page', String(nextPage));
+        }
+      });
+    },
+    [limit, replaceListParams],
+  );
+
+  const handleLimitChange = useCallback(
+    (nextLimit: number) => {
+      replaceListParams((params) => {
+        params.delete('page');
+        if (nextLimit === DEFAULT_LIMIT) {
+          params.delete('limit');
+        } else {
+          params.set('limit', String(nextLimit));
+        }
+      });
+    },
+    [replaceListParams],
+  );
 
   const handleView = useCallback(
     (ticket: TicketListItem) => {
-      router.push(ROUTES.TICKET_DETAIL(ticket.id));
+      const detailPath = ROUTES.TICKET_DETAIL(ticket.id);
+      router.push(
+        searchParamsString ? `${detailPath}?${searchParamsString}` : detailPath,
+      );
     },
-    [router],
+    [router, searchParamsString],
   );
 
   const toolbar = useMemo(
@@ -48,6 +130,7 @@ export default function TicketPage() {
       <TicketFilters
         segmentId={segmentId}
         onSegmentChange={handleSegmentChange}
+        onClear={() => handleSegmentChange('')}
       />
     ),
     [handleSegmentChange, segmentId],
@@ -61,6 +144,12 @@ export default function TicketPage() {
         icon={Ticket}
       />
 
+      <TicketSummaryCards
+        summary={summaryQuery.data}
+        isLoading={summaryQuery.isLoading}
+        isError={summaryQuery.isError}
+      />
+
       <TicketTable
         columns={columns}
         tickets={tickets}
@@ -69,8 +158,8 @@ export default function TicketPage() {
         skip={skip}
         limit={limit}
         total={total}
-        onPageChange={setSkip}
-        onLimitChange={setLimit}
+        onPageChange={handlePageChange}
+        onLimitChange={handleLimitChange}
         onView={handleView}
       />
     </main>

src/app/(modules)/ticket/queries/ticketKeys.ts

@@ -1,9 +1,16 @@
-import type { TicketListParams, VideoDetectionsParams } from '@/types';
+import type {
+  TicketAssignmentDetectionsParams,
+  TicketListParams,
+  VideoDetectionsParams,
+} from '@/types';
 
 export const ticketKeys = {
   all: ['tickets'] as const,
   lists: () => [...ticketKeys.all, 'list'] as const,
   list: (params: TicketListParams) => [...ticketKeys.lists(), params] as const,
+  summaries: () => [...ticketKeys.all, 'summary'] as const,
+  summary: (params: { chainage_id?: string }) =>
+    [...ticketKeys.summaries(), params] as const,
   details: () => [...ticketKeys.all, 'detail'] as const,
   overview: (ticketId: string) =>
     [...ticketKeys.details(), ticketId, 'overview'] as const,
@@ -19,6 +26,12 @@ export const ticketKeys = {
       'review',
       proofStatus ?? 'all',
     ] as const,
+  assignmentDetectionLists: (ticketId: string) =>
+    [...ticketKeys.details(), ticketId, 'assignment-detections'] as const,
+  assignmentDetections: (
+    ticketId: string,
+    params: TicketAssignmentDetectionsParams,
+  ) => [...ticketKeys.assignmentDetectionLists(ticketId), params] as const,
   assignments: (ticketId: string) =>
     [...ticketKeys.details(), ticketId, 'assignments'] as const,
   extensionRequest: (ticketId: string, assignmentId: number | undefined) =>

src/app/(modules)/upload/components/UploadListColumns.tsx

@@ -54,7 +54,7 @@ export function useUploadListColumns(): ColumnDef<UploadListItem>[] {
       },
       {
         id: 'uploaded_by',
-        header: 'Uploader',
+        header: 'Uploaded By',
         size: 190,
         cell: ({ row }) => (
           <div>

src/app/(modules)/users/components/UserColumns.tsx

@@ -69,6 +69,7 @@ export function useUserColumns(): ColumnDef<AdministrationUser>[] {
         header: 'Status',
         cell: ({ row }) => (
           <Badge
+            className="capitalize"
             variant={
               row.original.effective_status === 'active'
                 ? 'default'

src/app/(modules)/users/components/UserTable.tsx

@@ -2,7 +2,7 @@
 
 import type { ReactNode } from 'react';
 import type { ColumnDef, SortingState } from '@tanstack/react-table';
-import { Edit, RotateCcw } from 'lucide-react';
+import { Edit, UserCheck, UserX } from 'lucide-react';
 
 import { DataTable } from '@/components/data-table';
 import { PERMISSIONS } from '@/constants/permissions';
@@ -59,7 +59,12 @@ export function UserTable({
         {
           label: (user) =>
             user.effective_status === 'active' ? 'Deactivate' : 'Activate',
-          icon: <RotateCcw className="size-4" />,
+          icon: (user) =>
+            user.effective_status === 'active' ? (
+              <UserX className="size-4 text-destructive" />
+            ) : (
+              <UserCheck className="size-4 text-emerald-600" />
+            ),
           permission: PERMISSIONS.USER.DELETE,
           disabled: (user) =>
             pendingUserId === user.id || user.effective_status === 'pending',

src/app/globals.css

@@ -7,7 +7,7 @@
 @custom-variant dark (&:is(.dark *));
 
 :root {
-  --radius: 0.225rem;
+  --radius: 0.1rem;
   --card: oklch(1 0 0);
   --card-foreground: oklch(0.145 0 0);
   --popover: oklch(1 0 0);
@@ -140,6 +140,40 @@
 
   * {
     @apply outline-none border-border outline-ring/50;
+    scrollbar-color: color-mix(
+        in oklab,
+        var(--muted-foreground) 45%,
+        transparent
+      )
+      transparent;
+    scrollbar-width: thin;
+  }
+
+  *::-webkit-scrollbar {
+    width: 6px;
+    height: 6px;
+  }
+
+  *::-webkit-scrollbar-track,
+  *::-webkit-scrollbar-corner {
+    background: transparent;
+  }
+
+  *::-webkit-scrollbar-thumb {
+    border-radius: 9999px;
+    background-color: color-mix(
+      in oklab,
+      var(--muted-foreground) 45%,
+      transparent
+    );
+  }
+
+  *::-webkit-scrollbar-thumb:hover {
+    background-color: color-mix(
+      in oklab,
+      var(--muted-foreground) 70%,
+      transparent
+    );
   }
 
   body {

src/components/app-sidebar.tsx

@@ -14,6 +14,14 @@ import {
   CollapsibleContent,
   CollapsibleTrigger,
 } from '@/components/ui/collapsible';
+import {
+  DropdownMenu,
+  DropdownMenuContent,
+  DropdownMenuItem,
+  DropdownMenuLabel,
+  DropdownMenuSeparator,
+  DropdownMenuTrigger,
+} from '@/components/ui/dropdown-menu';
 import {
   Sidebar,
   SidebarContent,
@@ -124,6 +132,7 @@ function SidebarNavItem({
   item: MenuItem;
   pathname: string;
 }) {
+  const { isMobile, state } = useSidebar();
   const isActive = isRouteActive(pathname, item.path);
   const isChildActive =
     item.children?.some((child) => isRouteActive(pathname, child.path)) ??
@@ -136,6 +145,52 @@ function SidebarNavItem({
   }, [isChildActive]);
 
   if (hasChildren) {
+    if (state === 'collapsed' && !isMobile) {
+      return (
+        <SidebarMenuItem>
+          <DropdownMenu>
+            <DropdownMenuTrigger asChild>
+              <SidebarMenuButton
+                isActive={isChildActive}
+                aria-label={item.title}
+              >
+                <item.icon />
+                <span>{item.title}</span>
+                <ChevronRight className="ml-auto" />
+              </SidebarMenuButton>
+            </DropdownMenuTrigger>
+            <DropdownMenuContent
+              side="right"
+              align="start"
+              sideOffset={8}
+              className="min-w-48"
+            >
+              <DropdownMenuLabel>{item.title}</DropdownMenuLabel>
+              <DropdownMenuSeparator />
+              {item.children?.map((child) =>
+                child.path ? (
+                  <DropdownMenuItem
+                    key={child.title}
+                    asChild
+                    className={
+                      isRouteActive(pathname, child.path)
+                        ? 'bg-accent text-accent-foreground'
+                        : undefined
+                    }
+                  >
+                    <Link href={child.path}>
+                      <child.icon />
+                      <span>{child.title}</span>
+                    </Link>
+                  </DropdownMenuItem>
+                ) : null,
+              )}
+            </DropdownMenuContent>
+          </DropdownMenu>
+        </SidebarMenuItem>
+      );
+    }
+
     return (
       <Collapsible
         asChild

src/components/data-table/TableHeader.tsx

@@ -16,7 +16,7 @@ import { getPinnedColumnStyles } from './columnStyles';
 
 const TableHeader = <TData, _>({ table }: { table: Table<TData> }) => {
   return (
-    <ShadTableHeader className="sticky top-0 z-20 bg-muted/70 backdrop-blur supports-backdrop-filter:bg-muted/60">
+    <ShadTableHeader className="sticky top-0 z-20 bg-muted">
       {table.getHeaderGroups().map((headerGroup) => (
         <TableRow key={headerGroup.id}>
           {headerGroup.headers.map((header) => {
@@ -39,7 +39,7 @@ const TableHeader = <TData, _>({ table }: { table: Table<TData> }) => {
                   canSort ? header.column.getToggleSortingHandler() : undefined
                 }
                 className={cn(
-                  'h-11 max-w-0 overflow-hidden border-b border-border bg-muted/70 px-4 text-sm font-semibold text-foreground transition-colors',
+                  'h-11 max-w-0 overflow-hidden border-b border-border bg-muted px-4 text-sm font-semibold text-foreground transition-colors',
                   canSort && 'cursor-pointer select-none hover:bg-muted',
                   sortDirection && 'bg-muted',
                 )}

src/components/data-table/index.tsx

@@ -41,7 +41,7 @@ export type ColumnAlign = 'left' | 'right';
 
 export interface DataTableAction<TData> {
   label: string | ((item: TData) => string);
-  icon: React.ReactNode;
+  icon: React.ReactNode | ((item: TData) => React.ReactNode);
   onClick: (item: TData) => void;
   permission?: PermissionInput;
   disabled?: (item: TData) => boolean;
@@ -163,6 +163,10 @@ function DataTableContent<TData, TValue>({
                   typeof action.label === 'function'
                     ? action.label(item)
                     : action.label;
+                const icon =
+                  typeof action.icon === 'function'
+                    ? action.icon(item)
+                    : action.icon;
 
                 return (
                   <TableActionButton
@@ -176,7 +180,7 @@ function DataTableContent<TData, TValue>({
                       action.onClick(item);
                     }}
                   >
-                    {action.icon}
+                    {icon}
                   </TableActionButton>
                 );
               })}

src/components/video/annotatedDetectionImage.tsx

@@ -41,11 +41,7 @@ export default function AnnotatedDetectionImage({
       ]
     : [];
 
-  const aspectRatio =
-    aspectRatioOverride ??
-    (videoWidth > 0 && videoHeight > 0
-      ? `${videoWidth} / ${videoHeight}`
-      : '16 / 9');
+  const aspectRatio = aspectRatioOverride ?? '16 / 9';
 
   const annotatedMedia = objectUrl ? (
     <>
@@ -75,14 +71,7 @@ export default function AnnotatedDetectionImage({
           className="group relative flex w-full cursor-zoom-in items-center justify-center overflow-hidden rounded-lg border bg-black focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2"
           style={{ aspectRatio }}
         >
-          <Image
-            src={objectUrl}
-            alt={`${detection.detection.display_name} detection`}
-            fill
-            unoptimized
-            sizes="(min-width: 1280px) 18rem, (min-width: 640px) 50vw, 100vw"
-            className="object-contain"
-          />
+          {annotatedMedia}
           <span className="pointer-events-none absolute inset-x-0 bottom-0 z-[3] bg-gradient-to-t from-black/70 to-transparent px-3 pb-2 pt-8 text-center text-xs font-medium text-white opacity-0 transition-opacity group-hover:opacity-100 group-focus-visible:opacity-100">
             Click to view annotated image
           </span>

src/constants/apiRoutes.ts

@@ -63,7 +63,10 @@ export const API_ROUTES = {
   },
   TICKETS: {
     BASE: '/biz/api/v1/tickets',
+    SUMMARY: '/biz/api/v1/tickets/summary',
     DETAIL: (id: string) => `/biz/api/v1/tickets/${id}`,
+    ASSIGNMENT_DETECTIONS: (id: string) =>
+      `/biz/api/v1/tickets/${id}/assignment-detections`,
     TIMELINE: (id: string) => `/biz/api/v1/tickets/${id}/timeline`,
     ASSIGNMENTS: (id: string) => `/biz/api/v1/tickets/${id}/assignments`,
     REQUEST_EXTENSION: (ticketId: string, assignmentId: number) =>

src/services/api/ticket.service.ts

@@ -9,12 +9,16 @@ import type {
   ReviewTicketExtensionPayload,
   SseTokenResponse,
   TicketAssignmentSummary,
+  TicketAssignmentDetectionsParams,
+  TicketAssignmentDetectionsResponse,
   TicketAssignmentsResponse,
   TicketExtensionRequestsResponse,
   TicketExtensionRequestsParams,
   TicketOverviewDetail,
   TicketListParams,
   TicketListResponse,
+  TicketSummaryParams,
+  TicketSummaryResponse,
   TicketTimelineResponse,
 } from '@/types';
 
@@ -43,6 +47,20 @@ export const ticketService = {
     return response.data;
   },
 
+  getTicketSummary: async (
+    params?: TicketSummaryParams,
+  ): Promise<TicketSummaryResponse> => {
+    const response = await axiosClient.get<TicketSummaryResponse>(
+      API_ROUTES.TICKETS.SUMMARY,
+      {
+        params: {
+          chainage_id: params?.chainage_id,
+        },
+      },
+    );
+    return response.data;
+  },
+
   getTicketOverview: async (
     ticketId: string,
   ): Promise<TicketOverviewDetail> => {
@@ -52,6 +70,27 @@ export const ticketService = {
     return response.data;
   },
 
+  getTicketAssignmentDetections: async (
+    ticketId: string,
+    params?: TicketAssignmentDetectionsParams,
+  ): Promise<TicketAssignmentDetectionsResponse> => {
+    const response = await axiosClient.get<TicketAssignmentDetectionsResponse>(
+      API_ROUTES.TICKETS.ASSIGNMENT_DETECTIONS(ticketId),
+      {
+        params: {
+          assignment_status: params?.assignment_status ?? 'unassigned',
+          class_name: params?.class_name,
+          skip: params?.skip ?? 0,
+          limit: params?.limit ?? 500,
+        },
+        paramsSerializer: {
+          indexes: null,
+        },
+      },
+    );
+    return response.data;
+  },
+
   getTicketTimeline: async (
     ticketId: string,
   ): Promise<TicketTimelineResponse> => {

src/services/api/video.service.ts

@@ -74,6 +74,7 @@ export const videoService = {
           skip: params?.skip ?? 0,
           limit: params?.limit ?? 1,
           assignment_id: params?.assignment_id,
+          assignment_status: params?.assignment_status,
           class_name: params?.class_name,
           proof_status: params?.proof_status,
           min_confidence: params?.min_confidence,

src/types/detection.ts

@@ -75,10 +75,13 @@ export type DetectionResultLog = DetectionResultItem & {
   };
 };
 
+export type AssignmentDetectionStatus = 'assigned' | 'unassigned';
+
 export type VideoDetectionsParams = {
   skip?: number;
   limit?: number;
   assignment_id?: number;
+  assignment_status?: AssignmentDetectionStatus;
   class_name?: string | string[];
   proof_status?: DetectionProofStatus;
   min_confidence?: number;
@@ -104,6 +107,35 @@ export type VideoDetectionsResponse = {
   items: DetectionResultItem[];
 };
 
+export type TicketAssignmentDetectionsParams = {
+  assignment_status?: AssignmentDetectionStatus;
+  class_name?: string | string[];
+  skip?: number;
+  limit?: number;
+};
+
+export type TicketAssignmentDetectionItem = {
+  id: string;
+  detection: {
+    id: number;
+    class_name: string;
+    display_name: string;
+  };
+  location: {
+    latitude: number;
+    longitude: number;
+  };
+};
+
+export type TicketAssignmentDetectionsResponse = {
+  ticket_id: string;
+  assignment_status: AssignmentDetectionStatus;
+  items: TicketAssignmentDetectionItem[];
+  total: number;
+  skip: number;
+  limit: number;
+};
+
 export type DetectionDiscardReason =
   | 'not_a_defect'
   | 'wrong_class'

src/types/ticket/detail.ts

@@ -73,6 +73,8 @@ export interface TicketAssignmentsResponse {
 export interface TicketOverviewDetail {
   id: string;
   ticket_name?: string | null;
+  has_pending_review: boolean;
+  pending_review_count: number;
   video_id?: string | null;
   video?: TicketVideo | null;
   chainage_id?: string | null;

src/types/ticket/events.ts

@@ -1,4 +1,5 @@
 import type { TicketStatus } from './status';
+import type { TicketAttentionSummary } from './list';
 
 export interface SseTokenResponse {
   sse_token: string;
@@ -14,10 +15,12 @@ export type TicketTableStatusEvent = {
   chainage_name?: string | null;
   default_defect_class?: string | null;
   detection_count?: number;
+  is_closed?: boolean;
   created_by_name?: string | null;
   created_by_email?: string | null;
   created_at?: string;
   updated_at?: string;
+  attention_summary?: TicketAttentionSummary;
   message?: string;
 };
 

src/types/ticket/index.ts

@@ -4,3 +4,4 @@ export * from './detail';
 export * from './actions';
 export * from './events';
 export * from './timeline';
+export * from './summary';

src/types/ticket/list.ts

@@ -4,6 +4,13 @@ export interface TicketListParams extends PaginationParams {
   chainage_id?: string;
 }
 
+export interface TicketAttentionSummary {
+  has_pending_extension_request: boolean;
+  pending_extension_request_count: number;
+  has_pending_repair_review: boolean;
+  pending_repair_review_count: number;
+}
+
 export interface TicketListItem {
   id: string;
   ticket_name: string;
@@ -11,10 +18,12 @@ export interface TicketListItem {
   chainage_name: string | null;
   default_defect_class: string | null;
   detection_count: number;
+  is_closed: boolean;
   created_by_name: string | null;
   created_by_email: string | null;
   created_at: string;
   updated_at: string;
+  attention_summary: TicketAttentionSummary;
 }
 
 export interface TicketListResponse {

src/types/ticket/summary.ts

@@ -0,0 +1,13 @@
+export interface TicketSummaryParams {
+  chainage_id?: string;
+}
+
+export interface TicketSummaryResponse {
+  total_tickets: number;
+  in_progress_tickets: number;
+  pending_actions: {
+    extension_requests: number;
+    repair_reviews: number;
+  };
+  completed_tickets: number;
+}