chore: ticket section implement sse

src/app/(modules)/ticket/[ticketId]/components/TicketOverviewCard.tsx

@@ -5,13 +5,7 @@ import type { TicketActor, TicketDetail } from '@/types';
 
 import { TicketStatusBadge } from '../../components/TicketStatusBadge';
 
-function formatDate(value: string | null | undefined) {
-  if (!value) return '-';
-  return new Intl.DateTimeFormat('en-IN', {
-    dateStyle: 'medium',
-    timeStyle: 'short',
-  }).format(new Date(value));
-}
+import { formatDate } from '@/utils/date';
 
 function OverviewMeta({
   label,