refactor: simplify ticket lifecycle flow, remove processing and completed state

src/app/(modules)/ticket/components/TicketColumns.tsx

@@ -5,7 +5,6 @@ import type { ColumnDef } from '@tanstack/react-table';
 
 import type { TicketListItem } from '@/types';
 
-import { TicketStatusBadge } from './TicketStatusBadge';
 import { formatDate } from '@/utils/date';
 
 export function useTicketColumns(): ColumnDef<TicketListItem>[] {
@@ -19,12 +18,6 @@ export function useTicketColumns(): ColumnDef<TicketListItem>[] {
           <span className="font-medium">{row.original.ticket_name}</span>
         ),
       },
-      {
-        accessorKey: 'status',
-        header: 'Status',
-        size: 150,
-        cell: ({ row }) => <TicketStatusBadge status={row.original.status} />,
-      },
       {
         accessorKey: 'chainage_name',
         header: 'Segment',

src/app/(modules)/ticket/components/TicketFilters.tsx

@@ -1,60 +1,19 @@
 'use client';
 
 import { SegmentSelect } from '@/components/lookups/SegmentSelect';
-import {
-  Select,
-  SelectContent,
-  SelectItem,
-  SelectTrigger,
-  SelectValue,
-} from '@/components/ui/select';
-import type { TicketStatus } from '@/types';
-
-import { formatTicketStatus } from './TicketStatusBadge';
-
-const ticketStatuses: TicketStatus[] = [
-  'processing',
-  'unassigned',
-  'assigned',
-  'under_review',
-  'closed',
-];
 
 interface TicketFiltersProps {
-  status: TicketStatus | 'all';
   segmentId: string;
-  onStatusChange: (status: TicketStatus | 'all') => void;
   onSegmentChange: (segmentId: string) => void;
 }
 
 export function TicketFilters({
-  status,
   segmentId,
-  onStatusChange,
   onSegmentChange,
 }: TicketFiltersProps) {
   return (
-    <div className="flex flex-col gap-2 sm:flex-row sm:items-center">
-      <Select
-        value={status}
-        onValueChange={(value) => onStatusChange(value as TicketStatus | 'all')}
-      >
-        <SelectTrigger className="w-full sm:w-48">
-          <SelectValue placeholder="Status" />
-        </SelectTrigger>
-        <SelectContent>
-          <SelectItem value="all">All statuses</SelectItem>
-          {ticketStatuses.map((item) => (
-            <SelectItem key={item} value={item}>
-              {formatTicketStatus(item)}
-            </SelectItem>
-          ))}
-        </SelectContent>
-      </Select>
-
-      <div className="w-full sm:w-64">
-        <SegmentSelect value={segmentId} onValueChange={onSegmentChange} />
-      </div>
+    <div className="w-full sm:w-64">
+      <SegmentSelect value={segmentId} onValueChange={onSegmentChange} />
     </div>
   );
 }

src/app/(modules)/ticket/components/TicketStatusBadge.tsx

@@ -5,7 +5,6 @@ import { cn } from '@/lib/utils';
 import type { TicketStatus } from '@/types';
 
 const statusClasses: Record<TicketStatus, string> = {
-  processing: 'bg-sky-100 text-sky-700 border-sky-200',
   unassigned: 'bg-amber-100 text-amber-800 border-amber-200',
   assigned: 'bg-indigo-100 text-indigo-700 border-indigo-200',
   under_review: 'bg-violet-100 text-violet-700 border-violet-200',

src/app/(modules)/ticket/components/TicketTable.tsx

@@ -39,7 +39,7 @@ export function TicketTable({
       isLoading={isLoading}
       toolbar={toolbar}
       emptyTitle="No tickets found."
-      emptyDescription="Ticket rows will appear after video processing creates them."
+      emptyDescription="Tickets will appear when road issues are detected."
       pagination={{
         skip,
         limit,