diff --git a/src/app/(modules)/ticket/[ticketId]/components/TicketClassDetailSkeleton.tsx b/src/app/(modules)/ticket/[ticketId]/components/TicketClassDetailSkeleton.tsx
index 4fe6d6c..769023b 100644
--- a/src/app/(modules)/ticket/[ticketId]/components/TicketClassDetailSkeleton.tsx
+++ b/src/app/(modules)/ticket/[ticketId]/components/TicketClassDetailSkeleton.tsx
@@ -1,85 +1,71 @@
 import { Card, CardContent, CardHeader } from '@/components/ui/card';
 import { Skeleton } from '@/components/ui/skeleton';
+import { Timeline, TimelineItem } from '@/components/ui/timeline';
+
+function TimelineEntrySkeleton({
+  index,
+  isLast,
+}: {
+  index: number;
+  isLast: boolean;
+}) {
+  return (
+    <TimelineItem
+      layout="left"
+      isLast={isLast}
+      opposite={
+        <div className="space-y-2">
+          <Skeleton className="ml-auto h-4 w-16" />
+          <Skeleton className="ml-auto h-3 w-12" />
+        </div>
+      }
+      marker={<Skeleton className="size-4 rounded-full" />}
+    >
+      <div
+        className={
+          index === 0
+            ? 'rounded-lg border border-dashed border-primary/25 bg-primary/5 px-4 py-3.5'
+            : 'rounded-lg border bg-card p-4'
+        }
+      >
+        {index === 0 ? <Skeleton className="h-5 w-28 rounded-lg" /> : null}
+        <Skeleton className={index === 0 ? 'mt-3 h-4 w-44' : 'h-4 w-44'} />
+        {index === 0 ? (
+          <Skeleton className="mt-2 h-3 w-full max-w-md" />
+        ) : (
+          <>
+            <div className="mt-3 flex items-center gap-3">
+              <Skeleton className="size-9 rounded-full" />
+              <div className="min-w-0 flex-1 space-y-2">
+                <Skeleton className="h-4 w-36" />
+                <Skeleton className="h-3 w-48 max-w-full" />
+              </div>
+            </div>
+            <Skeleton className="mt-3 h-16 w-full rounded-lg" />
+          </>
+        )}
+      </div>
+    </TimelineItem>
+  );
+}
 
 export function TicketClassContentSkeleton() {
   return (
-    <div className="space-y-5" aria-label="Loading defect class details">
-      <Card>
-        <CardHeader className="sm:grid-cols-[1fr_auto]">
-          <Skeleton className="h-5 w-36" />
-          <Skeleton className="h-3 w-32 sm:col-start-2 sm:row-start-1" />
-        </CardHeader>
-        <CardContent className="space-y-5">
-          <div className="grid grid-cols-1 gap-4 sm:grid-cols-2">
-            {Array.from({ length: 2 }).map((_, index) => (
-              <div key={index} className="space-y-1">
-                <Skeleton className="h-3 w-20" />
-                <Skeleton className="h-4 w-36" />
-              </div>
-            ))}
-          </div>
-          <div className="space-y-2">
-            <Skeleton className="h-3 w-24" />
-            <div className="rounded-lg border bg-muted/15 px-4 py-3">
-              <Skeleton className="h-4 w-full" />
-              <Skeleton className="mt-2 h-4 w-3/4" />
-            </div>
-          </div>
-        </CardContent>
-      </Card>
+    <div className="space-y-4" aria-label="Loading defect class details">
+      <div className="flex items-center gap-2">
+        <Skeleton className="size-5 rounded-lg" />
+        <Skeleton className="h-5 w-56 max-w-full" />
+      </div>
 
-      <Card>
-        <CardHeader>
-          <Skeleton className="h-5 w-40" />
-        </CardHeader>
-        <CardContent className="grid grid-cols-1 gap-4 lg:grid-cols-2">
-          <Skeleton className="aspect-video w-full rounded-lg" />
-          <Skeleton className="aspect-video w-full rounded-lg" />
-        </CardContent>
-      </Card>
-
-      <Card>
-        <CardHeader>
-          <Skeleton className="h-5 w-32" />
-        </CardHeader>
-        <CardContent>
-          <div className="grid grid-cols-2 gap-3 sm:grid-cols-3 lg:grid-cols-5">
-            {Array.from({ length: 5 }).map((_, index) => (
-              <div key={index} className="space-y-2 rounded-lg border p-2">
-                <Skeleton className="aspect-4/3 w-full rounded-lg" />
-                <Skeleton className="h-3 w-16" />
-              </div>
-            ))}
-          </div>
-        </CardContent>
-      </Card>
-
-      <Card>
-        <CardHeader>
-          <div className="flex items-center gap-2">
-            <Skeleton className="size-5 rounded-lg" />
-            <Skeleton className="h-5 w-56" />
-          </div>
-        </CardHeader>
-        <CardContent>
-          {Array.from({ length: 3 }).map((_, index) => (
-            <div key={index} className="relative flex gap-4 pb-8 last:pb-0">
-              {index < 2 ? (
-                <span className="absolute top-6 left-2.75 h-[calc(100%-10px)] w-px bg-border" />
-              ) : null}
-              <Skeleton className="relative z-10 mt-0.5 size-6 shrink-0 rounded-full" />
-              <div className="min-w-0 flex-1 space-y-3">
-                <div className="flex flex-wrap items-center gap-3">
-                  <Skeleton className="h-4 w-44" />
-                  <Skeleton className="h-3 w-28" />
-                </div>
-                <Skeleton className="h-3 w-56" />
-                <Skeleton className="h-12 w-full" />
-              </div>
-            </div>
-          ))}
-        </CardContent>
-      </Card>
+      <Timeline>
+        {Array.from({ length: 3 }).map((_, index) => (
+          <TimelineEntrySkeleton
+            key={index}
+            index={index}
+            isLast={index === 2}
+          />
+        ))}
+      </Timeline>
     </div>
   );
 }
diff --git a/src/app/(modules)/ticket/[ticketId]/components/TicketOverviewSkeleton.tsx b/src/app/(modules)/ticket/[ticketId]/components/TicketOverviewSkeleton.tsx
index 08c1c4b..997190d 100644
--- a/src/app/(modules)/ticket/[ticketId]/components/TicketOverviewSkeleton.tsx
+++ b/src/app/(modules)/ticket/[ticketId]/components/TicketOverviewSkeleton.tsx
@@ -1,11 +1,29 @@
-import { Card, CardContent, CardHeader } from '@/components/ui/card';
+import {
+  Card,
+  CardAction,
+  CardContent,
+  CardHeader,
+} from '@/components/ui/card';
 import { Skeleton } from '@/components/ui/skeleton';
 
-function OverviewSkeletonField() {
+function OverviewMetaSkeletonField({ className }: { className?: string }) {
   return (
-    <div className="space-y-2">
-      <Skeleton className="h-3 w-24" />
-      <Skeleton className="h-4 w-32" />
+    <div className={`flex items-center gap-3 ${className ?? ''}`}>
+      <Skeleton className="size-5 shrink-0 rounded-lg" />
+      <div className="min-w-0 space-y-2">
+        <Skeleton className="h-3 w-24" />
+        <Skeleton className="h-4 w-32 max-w-full" />
+      </div>
+    </div>
+  );
+}
+
+function SummarySkeletonCard() {
+  return (
+    <div className="rounded-lg bg-muted/40 p-4">
+      <Skeleton className="h-7 w-10" />
+      <Skeleton className="mt-3 h-3 w-24 max-w-full" />
+      <Skeleton className="mt-2 h-3 w-16" />
     </div>
   );
 }
@@ -27,15 +45,45 @@ export function TicketOverviewHeaderSkeleton() {
 
 export function TicketOverviewCardSkeleton() {
   return (
-    <Card aria-label="Loading ticket overview">
-      <CardHeader>
-        <Skeleton className="h-4 w-20" />
-      </CardHeader>
-      <CardContent className="grid grid-cols-2 gap-x-4 gap-y-6 md:grid-cols-4">
-        {Array.from({ length: 4 }).map((_, index) => (
-          <OverviewSkeletonField key={index} />
-        ))}
-      </CardContent>
-    </Card>
+    <div className="space-y-5" aria-label="Loading ticket overview">
+      <Card>
+        <CardContent className="grid gap-4 py-4 sm:grid-cols-3 sm:divide-x">
+          <OverviewMetaSkeletonField className="sm:pr-4" />
+          <OverviewMetaSkeletonField className="sm:px-4" />
+          <OverviewMetaSkeletonField className="sm:pl-4" />
+        </CardContent>
+      </Card>
+
+      <Card>
+        <CardHeader>
+          <div className="flex items-center gap-2">
+            <Skeleton className="size-5 rounded-lg" />
+            <Skeleton className="h-5 w-40" />
+          </div>
+          <CardAction>
+            <Skeleton className="h-9 w-28" />
+          </CardAction>
+        </CardHeader>
+        <CardContent className="space-y-4">
+          <div className="grid grid-cols-2 gap-3 lg:grid-cols-3 xl:grid-cols-6">
+            {Array.from({ length: 6 }).map((_, index) => (
+              <SummarySkeletonCard key={index} />
+            ))}
+          </div>
+
+          <div className="grid gap-3 rounded-lg bg-muted/35 px-4 py-3 sm:grid-cols-3">
+            {Array.from({ length: 3 }).map((_, index) => (
+              <div
+                key={index}
+                className="flex items-center justify-center gap-2"
+              >
+                <Skeleton className="size-4 rounded-lg" />
+                <Skeleton className="h-4 w-24" />
+              </div>
+            ))}
+          </div>
+        </CardContent>
+      </Card>
+    </div>
   );
 }