feat: ticket system base implementation

src/constants/apiRoutes.ts

@@ -55,4 +55,28 @@ export const API_ROUTES = {
     MY_UPLOADS: '/biz/api/v1/videos/me',
     RESULTS: (id: string) => `/biz/api/v1/results/${id}/completed`,
   },
+  TICKETS: {
+    BASE: '/biz/api/v1/tickets',
+    DETAIL: (id: string) => `/biz/api/v1/tickets/${id}`,
+    ASSIGN: (id: string) => `/biz/api/v1/tickets/${id}/assign`,
+    START: (id: string) => `/biz/api/v1/tickets/${id}/start`,
+    SUBMIT_REPAIR: (id: string) => `/biz/api/v1/tickets/${id}/submit-repair`,
+    REVIEW: (id: string) => `/biz/api/v1/tickets/${id}/review`,
+    CLOSE: (id: string) => `/biz/api/v1/tickets/${id}/close`,
+    DETAIL_EVENTS_TOKEN: (id: string) =>
+      `/biz/api/v1/tickets/${id}/events/token`,
+    DETAIL_EVENTS: (id: string, token: string) =>
+      `/biz/api/v1/tickets/${id}/events?sse_token=${encodeURIComponent(token)}`,
+    ASSIGNABLE_USERS: '/biz/api/v1/tickets/assignable-users',
+  },
+  TICKET_EVENTS: {
+    TENANT_TOKEN: '/biz/api/v1/tenants/me/tickets/events/token',
+    TENANT: (token: string) =>
+      `/biz/api/v1/tenants/me/tickets/events?sse_token=${encodeURIComponent(
+        token,
+      )}`,
+    USER_TOKEN: '/biz/api/v1/users/me/events/token',
+    USER: (token: string) =>
+      `/biz/api/v1/users/me/events?sse_token=${encodeURIComponent(token)}`,
+  },
 } as const;